New screen today for my iPhone 12 Mini. Got an appointment…read moreright away. Very short wait during the repair. Friendly efficient service.

This place is way overpriced and the screens they use are super low quality. Screen freezes, apps…read moreglitch, colour is wrong, phone shuts off by itself, dropped my phone like 6 inches into a wooden coffee table and the screen cracked on an iPhone 15. This place will rip you off.

All cell companies in canada are evil, At least rogers does…read moreevil well! "Welcome to Hell, how can I make your stay more comfortable" -Rogers

They still charge me for every minute used in the day (in error) every month. I can't check on my…read moreapp, (it's not available) and when I check online, it says "you don't have a voice plan." Yet, it tells me I can text to the US, but just not to Canada. Does this make sense? I talk less and less and the bill continues to rise. This month, I was told to "pay 35 over, just in case so you aren't charged late fees". Does this make sense to anyone? An hour and 45 minutes later, and that's all I got. I can't wait until my three year plan expires in March. Yay!

Leo was wonderful today. Smart, kind and went the extra mile. You're lucky to have an employee…read morelike that.

(Wow, I thought I reviewed this place already! Yikes, I must make up for lost time here!)…read more When I first moved to Vancouver from Seattle, 2.5 years ago, I knew I'd need to replace my cell phone and sign up for a cellular service provider and new plan ASAP, as my T-Mobile plan from the States wasn't going to cover me and and my family here in Canada (unfortunately). I researched all the plans available. Honestly, I wasn't thrilled with any of them; compared to those in the US, here we got SO much less. and it cost SO much more. I was not happy. Compounding my issues: I essentially had zero credit history here (despite having tons of excellent history in the USA and a stellar credit rating there. I guess Canada doesn't interface with the States regarding credit background checks and, for all intents and purposes, when I moved here in 2017, it was as if I just got off the boat from a remote, primitive area. I had zero credit history here and didn't qualify for any "deals" since I was unemployed and had just enrolled as a student here. Didn't matter that I had multiple credit cards in the States for the past 25 years, was never late with a payment, and had super high credit limits there). I also had specific cell phone needs (i.e. needed a family plan, needed to have unlimited access to calling and texting the USA since one of my kids lives there, and other issues....). All in all, I had a few potentially problematic issues in getting phones and a plan for all of us in my family. After checking out the pros and cons of all the major plans, I decided on Bell. Granted, compared to American plans, none of them here was great, but at the time, Bell offered me the most bang for my buck. This Bell store on Robson was my selected store. (The one on Burrard hadn't yet opened, and the kiosk in Pacific Center seemed too small to deal with our complex set-up for me and my whole family). The personnel at this Robson store went above and beyond the call of duty for us. Our initial visit took a few hours, as the guys here patiently explained all our options and worked with me to get the best deal on phones for us all (not an easy feat, considering I had zero credit history here and was unemployed). They placed a ton of calls to their headquarters to get us the best plan and phones. We had to return the following day for the phone pick-up and set-up, so we arrived when they opened the next day and, despite it getting crowded in the store as the time passed, the staff here patiently worked with us to get all our phones configured, explaining the plan, getting us the best deals, and more. I am tech-challenged (severely!), so they spent a TON of time with me, patiently answering all my questions and showing me how my swanky newfangled phone worked. We were there for hours. And they threw in cell phone cases for us, any kind we wanted off their wall, for all of us. They were all all AMAZING. I can't say enough about the staff here, how much they helped us all and how patient they were.

Came by to pick up some stuff…read more Parking here is pretty atrocious. The nearest legal spot I could find during the day was some 3 blocks W of here. There aren't too many alternative locations in this part of the city though, short of going downtown. The interior looks modern, but there is no doubt that the building is old and crumbling. Their front door is pretty ghetto. The other thing that threw me off is that customers have to be buzzed in. I thought the store was closed initially. Inside there are the typical displays for cell phone related stuff. Staff were friendly and chatty. I was in and out in minutes.

I love the calm confidence the employees that work here have. Thank you for fixing my silly…read moremistake. I have been a customer since 2015 and the quality of customer service and cell care continues to be excellent!!!!!

Russ and Diogo are the best guys. They are really friendly and very helpful. And knowledgable too…read more They are very patient as well. Great customer service. I highly recommend going to best buy mobile. Ask for Diogo or Russ. Anytime I've gone there it has always been great service. So if you need any cell phone info or products go to Best Buy Mobile. I don't think you will be disappointed. You will leave there a happy customer. They do their best to help any customer who comes in. Thank you. Carl Butcher-Vancouver, BC.

I've been to this location many times. Each time the staff have been very friendly and helpful. I…read morelike this location because it's never overly crowded. The store is clean and everything is easy to find. The selection is good but they do not have as much products as most full size store.

These guys are amazing, fair price friendly and family run. A couple things that makes you know…read morethey are family operated and cost conscious are they don't work on Sundays, and don't take Visa. Our family has had multiple repairs, bought a used phone, got a cell plan from them. All really good experiences. I like to know my money goes to hard working people who care.

These guys did a great job with a tricky request. More than happy with the service and think the…read morepricing was fair.

I'm grateful to this shop for what they didn't do. I had a…read moreAcer Chromebook with a fritzy screen. After a 5 minute phone discussion we agreed the lcd screen was broken, as opposed to a loose wire. Rather than fix the screen, he said it would be cheaper to buy a new one, which I did. (this was a gift) I find that degree of honesty in a tech refreshing.

This place is the BEST computer repair place in Vancouver…read moreThey are kind, honest and helpful. I would recommend them highly to anyone whom is looking for honest, reliable affordable computer repair I would not go anywhere else for any cell phone , laptop advice or repair..

Fast, fair, and fixed it right Brought in my iPhone with a…read moreshattered screen. They quoted 45-50 minutes and had it done in 30. Price was lower than the Apple Store and other shops I called. Screen works perfectly, and they even installed a glass protector for free. Friendly service and a 90-day warranty. Highly recommend !

MEGATRONIC can fix it. Used thier services several times for my Mother and self. All goot !read more

Here they most definitely emphasize quantity over quality. But at $9.99 a pop what do you expect…read more Good selection of cases for most brands and models. Shopkeeper sells and applies screen protectors as well. Some S9 and S9+ cases available, but for just a few bucks more I might as well consider a Spigen.

I went there a few years ago with a friend and just happened to remember roughly where it was, well…read moreI went there again today, they have a pretty decent selection of phone cases, most at 2 for $15 or 1 for $10, so its a really good deal.

They helped me fix and issue that my cell phone carrier could not…read more Cell phone carrier spent 3 hours with me. Still same problem. Apple spent 30 seconds (no kidding) & problem solved.

Why is it so freaking hard to find a way to make a genius bar appointment? Searching on the site…read moresends you in circles and then sends you to online suggestions of how to fix the problem.....I WANT TO TALK TO A REAL PERSON AND IT'S ANNOYING. So much for Apple's user friendly products...