Sukhy went above and beyond and gave me a great deal. Can't recommend enough. Top caliber, caring…read moreservice that should be your first choice. I managed to smash the glass of my OnePlus One screen and render the touchscreen digitizer useless. It should have been in a case but those aren't too easy to find locally. As I'm on a small fixed income I ordered the broken parts from China for $25. It took forever. Unfortunately the phone glass is fused with glue to the LCD so it is very difficult to replace one without damaging the other. Nevertheless, Sukhy gave it a shot, despite having never worked on this model of phone before. Prior to going to BeyondScreen I went to another repair place that flat out refused.. And I used to work there! Even though we couldn't use the old LCD, he managed to get a replacement screen in much faster than if I'd ordered it from China, and knocked a big chunk off my bill despite all the extra work he'd done, and having had to learn a whole new phone. It looks and works great and I am very satisfied.

Brought my Iphone in a couple months ago and had screen repaired. The guy said that last person…read morescrewed up my phone and after getting new screen now it freezes all the time ( had no problems until I brought the phone to CPR Cell phone repair). I brought my iphone to another place and now works perfectly.

Leo was wonderful today. Smart, kind and went the extra mile. You're lucky to have an employee…read morelike that.

(Wow, I thought I reviewed this place already! Yikes, I must make up for lost time here!)…read more When I first moved to Vancouver from Seattle, 2.5 years ago, I knew I'd need to replace my cell phone and sign up for a cellular service provider and new plan ASAP, as my T-Mobile plan from the States wasn't going to cover me and and my family here in Canada (unfortunately). I researched all the plans available. Honestly, I wasn't thrilled with any of them; compared to those in the US, here we got SO much less. and it cost SO much more. I was not happy. Compounding my issues: I essentially had zero credit history here (despite having tons of excellent history in the USA and a stellar credit rating there. I guess Canada doesn't interface with the States regarding credit background checks and, for all intents and purposes, when I moved here in 2017, it was as if I just got off the boat from a remote, primitive area. I had zero credit history here and didn't qualify for any "deals" since I was unemployed and had just enrolled as a student here. Didn't matter that I had multiple credit cards in the States for the past 25 years, was never late with a payment, and had super high credit limits there). I also had specific cell phone needs (i.e. needed a family plan, needed to have unlimited access to calling and texting the USA since one of my kids lives there, and other issues....). All in all, I had a few potentially problematic issues in getting phones and a plan for all of us in my family. After checking out the pros and cons of all the major plans, I decided on Bell. Granted, compared to American plans, none of them here was great, but at the time, Bell offered me the most bang for my buck. This Bell store on Robson was my selected store. (The one on Burrard hadn't yet opened, and the kiosk in Pacific Center seemed too small to deal with our complex set-up for me and my whole family). The personnel at this Robson store went above and beyond the call of duty for us. Our initial visit took a few hours, as the guys here patiently explained all our options and worked with me to get the best deal on phones for us all (not an easy feat, considering I had zero credit history here and was unemployed). They placed a ton of calls to their headquarters to get us the best plan and phones. We had to return the following day for the phone pick-up and set-up, so we arrived when they opened the next day and, despite it getting crowded in the store as the time passed, the staff here patiently worked with us to get all our phones configured, explaining the plan, getting us the best deals, and more. I am tech-challenged (severely!), so they spent a TON of time with me, patiently answering all my questions and showing me how my swanky newfangled phone worked. We were there for hours. And they threw in cell phone cases for us, any kind we wanted off their wall, for all of us. They were all all AMAZING. I can't say enough about the staff here, how much they helped us all and how patient they were.

Came by to pick up some stuff…read more Parking here is pretty atrocious. The nearest legal spot I could find during the day was some 3 blocks W of here. There aren't too many alternative locations in this part of the city though, short of going downtown. The interior looks modern, but there is no doubt that the building is old and crumbling. Their front door is pretty ghetto. The other thing that threw me off is that customers have to be buzzed in. I thought the store was closed initially. Inside there are the typical displays for cell phone related stuff. Staff were friendly and chatty. I was in and out in minutes.

I love the calm confidence the employees that work here have. Thank you for fixing my silly…read moremistake. I have been a customer since 2015 and the quality of customer service and cell care continues to be excellent!!!!!

Russ and Diogo are the best guys. They are really friendly and very helpful. And knowledgable too…read more They are very patient as well. Great customer service. I highly recommend going to best buy mobile. Ask for Diogo or Russ. Anytime I've gone there it has always been great service. So if you need any cell phone info or products go to Best Buy Mobile. I don't think you will be disappointed. You will leave there a happy customer. They do their best to help any customer who comes in. Thank you. Carl Butcher-Vancouver, BC.

I've been to this location many times. Each time the staff have been very friendly and helpful. I…read morelike this location because it's never overly crowded. The store is clean and everything is easy to find. The selection is good but they do not have as much products as most full size store.

These guys are amazing, fair price friendly and family run. A couple things that makes you know…read morethey are family operated and cost conscious are they don't work on Sundays, and don't take Visa. Our family has had multiple repairs, bought a used phone, got a cell plan from them. All really good experiences. I like to know my money goes to hard working people who care.

I don't know about these other reviews, but I always have a great experience when I visit EJ…read moreCellphone Repair. The staff are super friendly, knowledgeable, and detailed oriented. This is my first choice shop for accessories and minor repairs. Their pricing is more than fair; they could charge way more for their services, if they wanted to. When I went in today, no joke, there were two ladies in the store expressing how much they appreciated the owner and his services. A+ in my books! :)

THE HACKERY STOLE MY COMPUTER:…read more I bought a used computer from The Hackery and asked them to transfer my data to it. I returned when they said and powered the new one up in-store and found that they had only transferred my desktop. I inquired and they had no idea nor did they have my old computer. The two guys huddled in the other room and I heard one of them say "~he pays more for French keyboards"... Mine was French. I'm a trucker so I have more receipts/expenses than the rest of the public; I lost $50,000.00 in tax receipts because they were from multiple unfiled years. DON'T HAVE ANYTHING TO DO WITH THE HACKERY.

I'm grateful to this shop for what they didn't do. I had a…read moreAcer Chromebook with a fritzy screen. After a 5 minute phone discussion we agreed the lcd screen was broken, as opposed to a loose wire. Rather than fix the screen, he said it would be cheaper to buy a new one, which I did. (this was a gift) I find that degree of honesty in a tech refreshing.

Fast, fair, and fixed it right Brought in my iPhone with a…read moreshattered screen. They quoted 45-50 minutes and had it done in 30. Price was lower than the Apple Store and other shops I called. Screen works perfectly, and they even installed a glass protector for free. Friendly service and a 90-day warranty. Highly recommend !

Clay is open, dependable and does a good job of communicating…read more The fix for our phone was explained and a price quoted. Happy with the service and no problems with pricing. Megatronic is a small local business. it is important that we support local business, this is one that is worthy of our support.

Here they most definitely emphasize quantity over quality. But at $9.99 a pop what do you expect…read more Good selection of cases for most brands and models. Shopkeeper sells and applies screen protectors as well. Some S9 and S9+ cases available, but for just a few bucks more I might as well consider a Spigen.

I went there a few years ago with a friend and just happened to remember roughly where it was, well…read moreI went there again today, they have a pretty decent selection of phone cases, most at 2 for $15 or 1 for $10, so its a really good deal.

They helped me fix and issue that my cell phone carrier could not…read more Cell phone carrier spent 3 hours with me. Still same problem. Apple spent 30 seconds (no kidding) & problem solved.

Customer Service is absolute crap. I was quoted three days for a replacement Airpod, went back to…read morethe store after TEN DAYS. I told them I had not heard from them. No call, no email, no notification of delay, nothing. And I got no apology, no explanation, not even a bad excuse. Instead I was told that the part MIGHT be here later today. So I get to make a third trip, which really didn't seem to bother the Apple Tech in the least. Apple, take a long hard suck on my sphincter. Your service sucks ass, you might as well do the same.