I recommend that you check out the google reviews as they seem to more accurately represent my experience with EJ Cellphone Repair. I had to post a review when I saw there was nothing aside from a single negative review.... I have taken my own phone, tablet, and my father's phone there for repairs, and each time I have found the value and quality of service to be very high. Chris, the owner, provides excellent customer service and unbeatable prices. Phones are repaired quickly and they will offer you a loaner phone while yours is repaired. If you are getting your iPhone screen repaired, don't waste your time going to Apple, it's more expensive and their customer service is terrible in comparison. I had Apple Care and it cost me way more and I had to make an appointment and wait around forever at the Apple store, once the repair was done they didn't bother replacing my screen protector (even though it was one of theirs that broke) and charged me an additional $30 for it (on top of the $90 I paid for the screen replacement). With Chris, your phone is repaired quickly and he puts a new screen protector on free of charge if you want one (I recommend it, smartphone screens smash so easily!) and if you are a regular customer he will usually gives you a new case as well! read more

Two very good experiences dealing with EJ Cellphone Repair. A short time ago I brought in an 160gb iPod to EJ for converting to a larger storage device. Every other tech place I asked in town said they couldn't or wouldn't do it. EJ did the delicate surgery for a very reasonable price, which included a 256 SSD drive and a new battery. The operation didn't succeed at first; I returned the iPod and they spent a fair bit of time to get it up and running, at no extra charge. Thanks to Eric - and Ethan in particular - I now have a shock-proof but old-school device that can hold all my music and podcasts, with plenty of room to spare. About a year back EJ expertly replaced the cracked screen on my iPhone for a reasonable price. They're now my go-to people for tricky digital upgrading and repair. Five stars to these guys. read more

I went to EJ because I cracked the screen on my cellphone. They took a deposit and ordered in a new screen. When I was there I noticed they sold new cellphones at really good prices. The next day I decided to buy one of their new phones instead of fixing my old one. I went back to EJ just before closing time and they could not have been more helpful. They immediately agreed to apply my deposit to the price of a new phone even though they had already purchased the replacement screen for my old phone. They then took the time to apply a screen protection film, phone case and lanyard to the new phone and switch my sim card and sd card, all free of charge and done cheerfully even though it was the end of long day for them. I recommend them to anyone needing a repair or a new phone. read more

I am very happy to have found this place. I decided to go there due to its high positive rating. And indeed, the service was excellent as was said in the review. My cellphone stopped charging for an unknown reason. I left it there for a day. I thought the next day when I came back, he would tell me what to fix and what the price was. I was really surprised because when I returned, I found it fixed already and I am also very happy with the result. Now the condition of my cellphone is like when I just bought it. Oh, thank God that I found this place. From now on, I will always visit this place for any future repairs. He is also polite and easy to communicate. I really like his honesty, good service, and politeness. These are rare qualities these days. read more

Just stopped to get a new case for my aging iPhone 6. The owner (Chris) pulled one out, and threw in a wallet case, and asked about my battery. Indeed it was running down more quickly these days, and he showed me that it indeed was at the end of its useful life, installed a new one, and reassured me that my 6 likely had lots of useful years left in it, and not to waste " a thousand dollars on a new one". Exactly the kind of help and service you want from a small business on the street. read more

I was very pleased with EJ Cellphone Repair. They were knowledgeable and took the time to explain what needed to be done to my water-damaged iPhone. I also required a new charging port. Because the phone was intermittent when they tried the wireless charger, they decided it would be safest to open my phone, dry it out, and check it. They called to let me know I could pick it up the next day. I felt the price was fair for the excellent service provided. read more

Operator was helpful and friendly. Cost of a new screen was $120, probably a bit expensive. But that includes labor as well as the cost of the screen. Sure, you could do it cheaper yourself. Most screens are polaroid to reduce glare, so when you turn the screen sideways while wearing polaroid sunglasses the image does disappear (that's how polaroid works - Google it). So you can either take your sunglasses off or turn the phone around to see the display. read more

This shop has amazing service and the reviews really reflect the work they put in. Dropped my cracked iphone X into the bathtub and plugged it into a outlet before it completely dried up so it was water damaged and something probably short circuited. They were able to recover all of my data with ease. Prices were also fair. Only issue was slightly longer wait times for their service probably because they have too many customers and are busy. read more

My husband put my phone into the laundry machine and I had no hope that it could be fixed. Chris from EJ Cellphone repair was very helpful and told me that he would try to dry it out. If it doesn't work and won't turn on, he wouldn't charge for it. Luckily he was able to fix my phone! I was impressed with this fast service, he was so friendly and did a great job. I can highly recommend this repair store, what a great experience! read more

On a whim I brought my iPhone XR in to EJ Cellphone Repair today. Both speakers have been steadily losing volume for months. I thought of going to the Apple Store, but was worried about the cost, fairly certain I needed speaker replacement. One hour and a very reasonable charge got my volume back to awesome! Thank you Chris. (Chris would not tell me how he fixed this, but I think he's probably a magician.) read more

This shop was able to recover all my photos and videos from a very old phone that was "boot looping;" a task I thought might be hopeless. The files were nicely sorted for me, and the job was done quickly. The price was not insignificant, but since there would have been no charge if it couldn't be done, it was a gamble worth taking. Lesson gratefully learned, to download and store photos properly! read more

I'm not sure why there are the negative reviews as I've always found them to be incredibly professional and reasonable. I've used them to fix my iPad, iPhone, iPods for screen damage and other issues. They could have charged more, but were very truthful re what the problem was and fixed it quickly and efficiently. I've never had a problem with any repairs and always recommend them to friends. read more

My phone crashed and I could not access data.. They did find the problem. It was a screen which had to be replaced. I went first thing in the morning and they completed the repair while I waited. The service was excellent and the two technicians were easy to understand and very pleasant. They forgot to put the case on and they delivered it to my home! Great work and great service. Emc read more

I had a wonderful experience getting my iPhone repaired at this store! They took the time to explain what happened to my iPhone and how they were going to fix it. My iPhone was stuck in a reboot loop which was an issue that no other phone repair store was able to resolve. However, EJ Cellphone repair was able to fix it within a few days. Wonderful service - would recommend going here! read more

I highly recommend visiting this store. I have had screens replaced, purchased used phones and bought cases from them. Their service is fast, friendly and they always go out of their way to make sure I'm completely satisfied. Can't recommend them enough, I even make the drive from Burnaby to Kitsilano because they're worth it! read more

Would definitely recommend this place for any cracked screens or other phone related issues. Great, high quality service from the friendly store owner Chris who was extremely helpful and overall just a pretty awesome dude. Also have innumerable phone cases, and other phone accessories with very reasonable pricing. read more

Have been to see Chris twice with phone problems and both times he solved them right away without issues - 1 was a broken screen, 2nd was a phone not charging properly and I needed to get it unlocked. Less $$ than I expected both times too. Super friendly and knows his stuff! I would happily refer friends here. read more

This place is honestly the best! Very accommodating and warm staff. My Iphone 6 has been a huge pain with screen issues and EJ Cellphone Repair has been very helpful with repairing my phone in a timely and professional manner. I highly recommend this repair shop over any other I've visited in Vancouver read more

Chris is very professional and stands behind his good work. I had a dead screen that he fixed once and it died a second time within 3 weeks. He happily fixed it again for no extra charge. He claimed that the source of the 2nd failure wasn't even related to the first. Thx so much Chris. read more