I have been a Chatr customer for a few years now. Lately I have been dissatisfied with their service and hence I decided to shop for a new cell phone network provider. Today I went to Guildford mall. I was checking out deals and ended up at Wow mobile boutique. There Harleen K. Sidhu attended to me. I enquired about Samsung 9+. Initially she told me it was 279 Canadian payment towards the phone, 2 year contract and 60 dollars monthly for 6 g. I told her 279 seems a bit much and then she said "I am going to take off 100 dollars off the 279". So I was excited with the offer and I said OK to go ahead. Then she also says "I can give you accessories worth 100 dollars, of couse I was happy. I chose a case worth 60 dollars, she takes my credit cards (2 of them), my driver's license, then types in figures on the contract, asks me to sign all the papers on the computer, then after I have finished signing, she tells me "oh no it is not 179, you have to pay 279 dollars towards the phone, then tells me no accessories will be included. I was understandably very upset. I told her to cancel the contract. She did not want to let go of this deal, calls the store manager, she tells him lies, that she had told me she would take 50 dollars off if i brought in an old phone from home. That woman lied and lied. I had at the very beginning told her I didn't have a phone at home to trade in. Then the store manager Josh agrees to take off 50 dollars from the 279, which should have been 229 plus taxes 27 dollars which should have totalled to 256 instead she printed an invoice for 289 dollars, she only took off 25 dollars and made me pay by credit card, at that point I was so frustrated and being a diabetic patient my sugar levels going low. Only little later did I realize that she had overcharged me. Please do not go to Harleen Sidhu. She is a total rip off, no ethics, no honesty, no integrity and no principles. read more