Here they most definitely emphasize quantity over quality. But at $9.99 a pop what do you expect…read more Good selection of cases for most brands and models. Shopkeeper sells and applies screen protectors as well. Some S9 and S9+ cases available, but for just a few bucks more I might as well consider a Spigen.

I went there a few years ago with a friend and just happened to remember roughly where it was, well…read moreI went there again today, they have a pretty decent selection of phone cases, most at 2 for $15 or 1 for $10, so its a really good deal.

CAUTION: Irresponsible repair shop with highly aggressive employee. Paid money to get screen…read morerepaired, received faulty screen + damaged battery instead. I don't write negative reviews often, but this has been one of the worst consumer experiences I've had ever. Event: I brought a 6 month old phone with a cracked screen for them to repair; they promised multiple times that it was an original screen. In my rush to get it fixed, I did not verify. What I received afterwards was a screen with strong yellow tinge and streaks, with major heating issues and a battery that no longer worked - it discharges very fast and cannot last more than half an hour. The fingerprint unlock function also disappeared - not disabled, but disappeared. I went back to them, of course. I even went to BestBuy to compare it with the new phones on display to make sure I wasn't crazy. While I was liaising with Angel this whole time, who is always friendly, I was received by a man who they called the technician. He was rude, aggressive, and utterly dismissive; when I told him about the issue, he interrupted and told me that I had to get it verified that there was an issue. Then he asked me to take it up with the manufacturer, and say that they will refund only if the manufacturer refunds them (???). He refused to contact them for me, and told me that I can go to court if I wanted to. He completed denied responsibility. I was infinitely perplexed by this interaction, especially by the way the employee was trying to intimidate me. The story progresses over the next few days when the manufacturer denied that anything was wrong and a Google-authorized repair shop confirmed my findings. They offered to refund $60 of the $330 I paid for a service that was not rendered and a broken phone. When asked further about the authenticity of the screen, Angel denied that she ever said the screen was an original, even though I had screen shots of her words (she said it multiple times). Angel asked me to not contact her anymore and said they are only willing to settle this in court. It was an ugly incident. I have since paid another $500+ to have the screen replaced by an official repair shop AND the damaged battery, so I can actually just have a functioning phone. I have not received a refund to date. It was truly my mistake to have trusted them. They didn't even charge that much cheaper than the Google-authorized store - BEWARE!

Great service and fair prices. The selection was pretty good also and I didn't have to wait long…read morefor her to fix my phone

Popped in because my phone wasn't connecting to the rogers network and their help lines weren't…read morehelping. Was met by Josh who had my phone going again in 10 mins. Great service, and I know where I'm going if I have problems with my aging iPhone 3Gs again

Russ and Diogo are the best guys. They are really friendly and very helpful. And knowledgable too…read more They are very patient as well. Great customer service. I highly recommend going to best buy mobile. Ask for Diogo or Russ. Anytime I've gone there it has always been great service. So if you need any cell phone info or products go to Best Buy Mobile. I don't think you will be disappointed. You will leave there a happy customer. They do their best to help any customer who comes in. Thank you. Carl Butcher-Vancouver, BC.

I've been to this location many times. Each time the staff have been very friendly and helpful. I…read morelike this location because it's never overly crowded. The store is clean and everything is easy to find. The selection is good but they do not have as much products as most full size store.

Fast, convenient, no-nonsense service, if they can't fix it they will let you know instead of…read morewasting your time! Came here several times over the years to replace cell phone screens, add protective shields, phone cases and other accessories. Always left with satisfaction of service and pricing!

Got wind long ago the owner/operator is supposed to be legendary when it comes to iPhone repairs …read more We actually came here for a screen protector for an aging Huawei and were very surprised that he has it in stock cos just not many places do anymore . Yeah these things prolly cost like pennies in China but still we appreciate the availability and gladly handed over $10 . If you BYOProtector then it's $5 to put on .

Zach is great. I needed a very quick turnaround on a broken laptop. I went to Best Buy and they…read moresaid they would need to send it out and replace the motherboard and it would take 4 days minimum. They recommended I try Mobile Klinik. Zach checked out the laptop, identified the part, made sure there was no other damage. He said they would need to get the part in but could fix it without replacing the whole motherboard because they can micro-solder it. It would be a two-day turn-around and be cheaper. Because of the timeline I just had to borrow someone's laptop but Zach was very helpful and told me how to avoid the damage in the future. I will definitely start here if I need help in the future.

I'm impressed!…read more Called Monday morning, for a screen replacement for 8 years old Galaxy. They had 1 in stock, quoted a price, and fixed in 4 hours just like they said they would! Lots of parking, nice clean waiting room with WIFI and a newspaper. We grabbed a snack and saw a movies which was exactly 4 hours, and it was ready, and I'm impressed!

A generous rating on my part, esp. considering that I turned them down, but for great reasons why I…read moreliked the manager. Jerry's amazing, as I admire these "jack of all trades", he also sells electric water kettles, rice cookers too haha. He does have a separate counter for the household items. Tough to find if you don't know President's Plaza where the Radisson Hotel is located, a two floor plaza but they're located on the ground floor. He's an honest dude, did reveal that although the Samsung Nexus is unlocked when one buys its outright at $550 w/ no contract, it won't have as good reception if I were to ever bring it over to Fido/Rogers (or any other competitor) simply b/c the bandwidth frequency megahertz operate differently. Impressive. Again, I ended up signing w/ Rogers to get the Samsung Note ;)

The whole team there is a little out of it. Don't know their products. Don't know their prices…read more Don't know customer service. Just don't know.

To me, as a customer, there is nothing more infuriating than an incompetent customer service…read morerepresentative. While nobody is perfect and we are all humans who are prone to making mistakes, when I walk into a store of a phone company whose client I have been for the past eight years, I expect to be acknowledged and served. This particular Bell Mobility location is anything but skilled, knowledgeable or welcoming - to the contrary! I went to the store to inquire about current plans and offers. First of all, when I walked in, around 11:30, the door was locked. There were two representatives inside who then let me in and when I asked them if they're open, advised that is the case. One of them was at the computer, while the other one was sitting at the customers' side of the til, eating MacDonalds. I approached and explained that I am a client who is currently on a month-to-month payment plan and would like to look into other options. The rep at the til looked like I asked her to solve a calculus equation. I reiterated the above and added that I want to consider signing a contract, depending on what they have to offer at this time. She told me to wait and went from computer to computer, speaking to the other rep in an Asian language and in what appeared to be in a very casual manner. I then asked whether it would help if I provided my phone number so she could bring up my file, and she told me to wait again, continuing to chat to her colleague. Another gentlemen then entered and she immediately left what she was doing and took him to the phones section to help him look at mobile devices. It made no sense whatsoever that she would do this as opposed to letting this gentleman know that she'd be helping him next or having her partner assist him. She kept going from computer to computer while I was still waiting. I had a family member with me and while he was looking around the store, we began talking about how a shared plan might be best for us. We waited a good 10 minutes right in front of her, while she was starting at the computer, dumbfounded, not giving us a word of explanation, and chatting to her coworker who was still standing around. I would be more inclined to understand her inability to interact with a customer and bring up their file had there been a line up at the store or a technical issue with the computer system. As it turns out, other than the other gentleman who came in after us and left shortly beforehand, we were the only people at the store and I did not get the sense that there was a system glitch. It didn't seem at all like there was a technical issue and even if there had been, then a competent representative with minimum communication and social skills would've advised us of such a situation. I never realized it's rocket science to acknowledge a customer's presence and look up their account. For your own sake, Bell, start having a requirement of conduct, knowledge, skill and reason when hiring your front line staff. Needless to say, my husband and I ended up switching to Rogers on an excellent sharing plan. Walking into the Rogers store in the same neighbourhood and speaking to their sales person was like a breath of fresh air after the ridiculous experience at Bell, when I ended up walking out. If I was a store manager, I couldn't fire these two individuals fast enough!