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Pepper Wireless Solutions

3.3 (3 reviews)

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9 years ago

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Wireless Wave

Wireless Wave

(3 reviews)

$$

After my last prophetic review of another location of W.W. leaving such a bad feeling for us that…read morewe no longer wanted to return to the store, even after we accidentally ran over the phone! In all fairness I have to upgrade a star for this location. The current employee, (we'll call him Ali E.) has both improved his customer service skills as well as his cell service knowledge. He and his assistant were so helpful, even going as far as offering advice beyond the call of duty. Unfortunately I can't go as far as saying that W.W. is fully redeemed of it's past transgressions, only that finally we experienced something other than terrible service on this particular visit.

The first time I did business with this store was three years ago on Robson Street. The amazing…read moregirl I dealt with there left. Somehow I walked into the Park Royal North store in West Vancouver and met Parham. I have bought several items from him. He is wonderful to deal with. I have since had some challenges with a a Bluetooth or rwo. He and Cindy and staff have gone out of their way to help and to solve any problems even contacting the manufacturer to activate a warranty which normally the customer would have to do. I cannot say enough about their service and calm way of handling customer concerns with any product. I am so busy with my work and life and they take all the pressure off with their customer service and going the extra mile! I highly recommend them. Annemette

BK iPhone Repairs - Case Marine Waterproof Case. We Stock!

BK iPhone Repairs

(31 reviews)

Fairview Slopes

While Darren operates out of his home, he is a consummate professional who knows his stuff and…read moredelivers quality work at a fair price. I needed batteries replaced on me and my wife's phone, and he was fast and efficient in taking care of it and installing new and improved batteries. Also, the common room of his building is the most fun "waiting room" I've ever had! Great books, and a piano. I was in no rush for him to be done!

Having NOW just read darren lindwall of bk iphone repairs response to my accurate and factual…read morereview, which I posted a week after he scammed me in mid-October 2022, I am laughing with pity for his attempts to cover up his intentional scam. So, darren lindwall agreed to install a Desay brand battery into my iPhone, but instead, he installed a cheaper poor quality Ampsentrix battery and lied to me by saying that Ampsentrix was owned by Desay. ( which they are not ) And prior to the replacement he chose to send me text images of the replacement battery, with the top part of the battery where the name of the battery is out of the image ( see photos attached ) All of the defaming statements he has made about me in his response to my initial accurate Yelp review, dated October 2022, of his business are a contrived delusion fabricated in the ill world he lives in. There are also multiple further untruths in darren lindwall's response to my accurate Yelp review of his business. 1. I did NOT contact him repeatedly to ask for a lesser price on the replacement and I actually only asked him on the phone ONCE if that was feasible 2. I did not get any doors slammed in my face by alternate mobile repair companies, and I never have in my life had any company close or " slam " a door on my face. Nor did I insinuate or tell darren that. And darren's fabrication of that untruth is his attempt to defame me about that make me laugh. 3. I did not present any " odd behaviour, or body language " rather darren's body language when I watched him do the work was very high strung, odd and uncharacteristic of a reliable business owner And Darren did not answer any of my phone calls or emails after he scammed me. ( see attached photos ) I recently filed a lawsuit against darren lindwall and his business bk iphone repairs for his deception and manipulation about the work he agreed to do. The lawsuit against darren was free of cost to me, it did not cost me one penny! And through that lawsuit, he FINALLY agreed to reimburse me the full cost that I paid him for the cheap battery he deceived me into believing was the battery that I asked for, and he paid me for the cost of the Desay brand replacement battery that he told me he would use.

Pepper Wireless Solutions - mobilephones - Updated May 2026

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