Russ and Diogo are the best guys. They are really friendly and very helpful. And knowledgable too…read more They are very patient as well. Great customer service. I highly recommend going to best buy mobile. Ask for Diogo or Russ. Anytime I've gone there it has always been great service. So if you need any cell phone info or products go to Best Buy Mobile. I don't think you will be disappointed. You will leave there a happy customer. They do their best to help any customer who comes in. Thank you. Carl Butcher-Vancouver, BC.

I've been to this location many times. Each time the staff have been very friendly and helpful. I…read morelike this location because it's never overly crowded. The store is clean and everything is easy to find. The selection is good but they do not have as much products as most full size store.

After four years, I decided it was time to free myself from the evil clutches of the…read moreiPhone/contract lifestyle. I'd heard a couple friends switched over to Mobilicity, so I thought I'd take a look. This store was small, straight-forward and no pressure. I really liked that. Their selections of phones is modest, but flows really well from super cheap burner phone to highest-end Androids. I decided on a middle-ground and got a little Android on sale for $120. The resolution on the screen isn't great and it'll take some getting used to (it's not an iPhone! Boohoohoo), but I'm pretty happy with it. I got the promo deal of $40/month for UNLIMITED EVERYTHING. Woohoo! 'Though my phone may be a dink, it's still Smart and it'll certainly not be driving me into the poorhouse. All in all, the service was great - he was really easy to work with, and they both even laughed when I made stupid jokes. I didn't feel pressured or uncomfortable at all and they were really honest about the pros and cons. All around, I definitely recommend them to anyone considering switching! So far I haven't made many calls so I'm not sure about coverage, but I guess that's an issue for the company, not this retail location.

Worst phone connectivity and data service I've ever experienced. Calls constantly drop, even while…read moresitting at home, and the customer service is absolutely terrible. I switched from Rogers and realized on the very first day that it was a huge mistake. They locked me into a 3-month period, and despite multiple complaints, nothing was ever resolved. Once they take your payment, they seem to stop caring completely. No refunds, no compensation, and no effort to fix the issues. I spent hours emailing their support team, answering all their questions, and sending screenshots as proof. They kept giving me hope that I would receive a refund or compensation, but after wasting so much of my time and energy, they ultimately refused to do anything. This has been one of the most frustrating experiences I've had with a telecom company. Beware -- I would strongly recommend avoiding Chatr services.

staff was friendly, very helpful and fixed my phone in 24 hours…read morevery happy and very satisfied and i would recommend them to others

Agreed to phone and price only to have it unavailable an hour later…read more Unless you physically see don't waste your time like they did mine. Unhelpful staff. Be

This place is the BEST computer repair place in Vancouver…read moreThey are kind, honest and helpful. I would recommend them highly to anyone whom is looking for honest, reliable affordable computer repair I would not go anywhere else for any cell phone , laptop advice or repair..

THE HACKERY STOLE MY COMPUTER:…read more I bought a used computer from The Hackery and asked them to transfer my data to it. I returned when they said and powered the new one up in-store and found that they had only transferred my desktop. I inquired and they had no idea nor did they have my old computer. The two guys huddled in the other room and I heard one of them say "~he pays more for French keyboards"... Mine was French. I'm a trucker so I have more receipts/expenses than the rest of the public; I lost $50,000.00 in tax receipts because they were from multiple unfiled years. DON'T HAVE ANYTHING TO DO WITH THE HACKERY.

Serviced with Nasr again. He is honest, fair, and pleasant to work with. It's not my first time…read morehere and certainly not the last. He is saving a lot of my electronics for me, which is a considerable saving (and an eco-friendly way to live too).

technician was able to fix and install everything that l needed , reinstalled my operating systems…read moreto what it was before and helped with setting up the system like the email and everything that I needed and charging only what he quoted me he's honest and trustworthy he will get my business again!!

Bill is the man, stop reading this review and take your phone to him right now…read more I've fixed my family/friend/client devices here regularly for 3 years and his work is always perfect. His prices are excellent. He is honest and will do what he can to save you money every single time. Can you get your screen fixed for $5 cheaper in a sketchy messy little booth on the 4th floor of some mall in Richmond or Metrotown? Yeah you can, but you are gonna regret it. I'll be taking my devices to Phone ER for as long as I live in the lower mainland.

Bill at Phone-ER is a miracle worker! I dropped my Samsung Galaxy 22+ in the ocean and it stopped…read moreworking but Bill was able to fix it! Saved my life. He was so quick, thorough, experienced and kind. And very economical. Best possible service. No other company was even willing to try to repair my phone.