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    11 months ago

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    6 years ago

    Love the staff at Tom Harris in Chestermere. Alex helped us out an WOW! Such amazing people. Thanks again Alex.

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    6 years ago

    Harris is an amazing company with awesome customer service. They are my go to dealer and I would highly recommend

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    13 years ago

    My wife had a BB issue, got it resolved somewhat quickly and professionally

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    GETUS Communications

    GETUS Communications

    (49 reviews)

    Downtown

    Let me be clear, I am happy with Simon Cooper service from Getus who helped us with our problem and…read morecame with a new plan with internet connection. We are about to move, submitted a cancellation request for our service a week earlier to have our internet cut off on last day of our cycle. But either the agent we talked to Elina Martinez or their irresponsible vendor cut our Internet 6 days earlier although we have paid for our services full. And We really needed internet. We did not appreciate this. Pay for a service to be cut off and they will act like it's your fault although you have written email communications and ticket numbers for your inquiries. Other agents we talked to were extremely rude not helpful at all just wanted to get rid of someone demanding their service back which was already paid for. He was the one who helped us have our internet connection back with a new device and good price. Talked to him more than one hour and got a good deal. He is patient and very understanding. Although he couldn't do refund or reactivate it without 50$ activation fee again, he walked up through the process and all options to choose something that works for us. Last agent we talked to Elina Martinez not happy with her. We have confirmed over 5 times we want our internet up to last day and still she cut it off a day after our call whilst we have paid for our service. Get us company despite all the cheap internet that they provide always does this. They always cut your internet sooner that they should, no matter you have paid for it, requested on time( they ask you to request a week in advance and then always do this) and have a contract. Which makes it frustrating to follow up all the time. As you see we had to buy another service while we have paid for our precious one in full. And they are not even refunding the rest of our money. The company is incredibly irresponsible and customer care looks like a joke. Anyway, only polite and caring agent we talked so far was Simon Cooper. Hope this review is useful for other customers. Mind their irresponsible and bad services from the beginning. Hear this from me a 2 years old customer who never even paid a bill late. Still very bad experience and not happy at all.

    Awful. Ill give you the run around and take your money. no customer service. Gave me the run around…read morefor 2 weeks.

    Tom Harris TELUS - mobilephones - Updated May 2026

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