Called about a locked phone and he gave me directions on what to do. No charge and very helpful…read more Thank you

Great communicator. Answered query right away. Also patient and knowledgeable. Gets the job done!read more

Amazing customer service & everything turn out well and super easy in my visit. 100% recommendread more

I called one day about an issue I was having with my phone, and they said I could swing by whenever…read moreI had time. I didn't have time that exact day, but I swung by the following one and was taken care of as soon as the person in front of me was done. There are a few seats to wait, and I was really enjoying the lofi we were playing. Probably wasn't even intentional, but as a lofi lover, NICE TOUCH! When it was my turn, I mentioned what was happening with my phone, I showed it to the guy and he explained what they'd have to do. He was open and transparent about the minimum of what it would cost, and while I didn't end up going through with it, I appreciated the honesty and professionalism. I wasn't able to get this fix done, but from the environment to the interactions, I think they're an awesome local option for tech fixes. Either give them a call or book an appointment online!

The amazing people at Batteries plus helped me find batteries and test my old cameras to see if…read morethey were working! The only downside is that they don't have readily available batteries of all kind but they sure can help you find the ones you are looking for.

STAY AWAY from the ROCKVILLE MD store unless your are desparate or in an emergency bind. especially…read morewalk out if an employee named Dani is there. I purchased 2 Marine batteries 7/6/26 and just had time to install them last night at 9pm. They did not turn over the engine. I googled it to learn what I could & it said damage can occur to a battery that is charged on a regular charger after the volts have been depleted below a certain level. It is not my area of expertise so I took the batteries back to the Rockville Batteries Plus for testing today 7/13/26. a guy employee came to the car and tested the battery which read "low volts". we brought them into the store. I said I just installed them late last night, they did not start the engine so I googled it and it said if a battery is low to a point further battery damage can occur if put on a regular charger. The female employee Dani came over and said"that is where you went wrong and made a mistake. If you would have charged it last night it would be working now. You did the wrong thing. It is not covered by warranty but I can sell you two more batteries and discount them for you.". I said the store was closed last night and I was going off of what I read. She said, "why would you. sliver what you read? You were misinformed and you were wrong. Your batteries would be working if you had not made that mistake.". The volts were at 3 on one battery and I think 5 on the other. She said "you ruined them.". She continued "I tell people the way it is. I do not sugarcoat things". The Dani employee said we can charge them but we will charge you to do so. She said they are not covered by the 30 month warranty you were told when you purchased them. This employee should never be in a customer service job ever. She should never interface with customers. She should be in a back room job position. If I owned that. arteries Plus franchise in Rockvile, MD, Dani would be fired asap.

While stuck waiting for the person next to me to move enough for me to open my driver side door I…read morenoticed there was an AT&T Store in this plaza. Tired of waiting I walked over here for a quick change up. Thank god for the protection plan with this phone. I have dropped it more times than any other phone and cracked the screen protector. What is irritating is that if you purchased their brand screen protector before and had the protection plan they would replace it for free. Now, they charge you $10 for each time you happen to drop your phone. With this visit, they have earned an extra $50 off me since I got the phone a year ago. It was the start of they day for them and I walked in shortly after opening. I was the only one in here and you can tell this is basically a brand new store. The sole employee in here greeted me immediately and asked what I needed. With that, I told him I needed a screen protector replacement, model of my phone and we were off and running. He grabbed the item and started multitasking. He was getting my phone ready and taking payment at the same time. Within five minutes it was replaced and I was on my way. Pretty fast service, but you have to remember, I was the first person in here for the day.

I had dropped my laptop, and the back panel had somewhat separated, with certain internal…read morecomponents shifted around. My screen was fine, but the laptop would power off when certain areas were touched. Eventually, it would just power off as soon as it turned on. I finally had to get it fixed and was looking for a business that offered great service and was affordable. This place fits both requirements. They were able to fix my laptop in less than an hour and for an amazing price as well!

Absolutely the best. Fair pricing, fast, high level of expertise. I don't go anywhere else now. At…read morethis point, I've gotten multiple iPhone screens replaced, charging port fixed on my kids iPad fixed, and most recently my laptop also repaired. You can briefly show them a problem and they will quickly diagnose right on the spot and tell you what needs to be done. Other places will try to upsell or charge you more for random reasons but this place tells you straightforward if they can or can't fix it how much it will cost upfront.

My name is Meredith and I stopped by Phone Repair Place to get a case for my new Samsung Galaxy S23…read moreFE. This has been one of the best customer service experiences I've ever experienced. Mir and Mohammed greeted me with friendly smiles, professionalism and extremely prompt amazing service! They ensured I had a case that was protective and cool looking. Their dedication to excellent customer service and professionalism is second to none and reflects great credit upon themselves and the Phone Repair Place brand. My overall rating undoubtedly is 5 out of 5 stars without hesitating. Mir and Mohammed both deserve a big raise and the biggest recognition/honorable mention for their amazing friendly service, attentiveness and professionalism. Thanks Phone Repair Place for hiring these jewels of employees to represent your business! :o)

Fast, cheapest I've found, and friendly. They can fix anything, usually while you wait, and a…read morestroll around Eden Center while you do so is always a good time.

Best customer service, these gurus/geeks know how to fix just about anything when it comes to…read moreelectronics and most importantly they know how to keep a customer coming back, I highly recommend this place, they have the best price and best service.

Great information from Wilbur. Great customer service too! Pretty good deals too! Worth the drive…read morefrom Baltimore.

It's nice place but the worker sucks it one lady there that doesn't do what you ask she a tall…read morewomen.. sorry that all I can say but anyways I asked her to upgrade both my phone to unlimited everything to both phones and she only did one of them when I told her to make sure she does both They are very bad listeners I swear and their service ain't that bad but it could be better