Avoid like the plague. I purchased my phone from US Cellular and took it to this agent for repair. They told me i could go to a corporate location or they can send it out for me. I wasn't in a rush so told them to send it. They took my phone but failed to tell me that they have no possible way to check the system so they could see it's in warranty. They failed to tell me that they needed a proof of purchase before sending it out. They insisted that i pay for repair or do an upgrade on the other line to get a new phone. Wow, seriously! Avoid this agent and just head to the corporate store instead. Thanks for wasting my time, plus getting me closer to my out of warranty date. Thanks for nothing. read more