Rigoberto as the Best. His prices beat everyone else's.We Needed screens replaced on our iPhones…read moreand another one wouldn't charge both phones work perfectly now and look like new. Very knowledgeable polite and helpful. Thanks again Rigoberto!

My Apple iPhone screen was broken pretty badly and needed repaired. He stays open until 7pm on…read moreweekdays, which is convenient. The repair was $125. A new protective case was $12, iPhone 16. Took some time and cost a bit much , but iPhones seem to be more investments these days anyhow, so "is what it is". I was happy with the service & happy to find someone to take care of it for me. Thank you . I recommend "J's" . Parking in the back and side. Read signs, as it's 2 hours parking, it's free. Bus stop is outside in front, on corner. They are located in the West side of 60th, just North of Cermak Road, 22nd Street. Several good restaurants nearby for Mexican or Italian food also.

Everyone at this location is very slow and they charge way to much…read more Every time I go in I'm always getting this lady idk her name I think it's Jackie. She is the manager is guess but the last two phones I have bought there were from her and someone else in that store. They take way to long to activate a single phone.

Ever sense Radio Shack started celling cell phones they have forgotten about CUSTOMER SERVICE. I…read morewent yesterday 5/30/12 to purchase a DSL modem and I could not get any help. 2 people celling cell phones, another walking around asking them what they wanted to eat. 4 customers including me left the stores unattended.

DONT GO HERE. I transferred to Internet AIR here and should…read morehave been easy. But instead a headache of stress for weeks. The staff know little or nada about internet service, and I was told wrong information from 4 different people here. The 800 number corrected it. One man did not even know that the store had a phone number! ANother misquoted the cost, another told me that they could not handle billing issues which contradicts ATT overcharging me. Yet another guy said he knew nothing! Untrained, misinformed, rather unintelligent and apathetic was my experience. I cannot comment on the phone service. NO STARS

Lili at the Harlem location is awesome. I had some billing issues a couple of months ago and was…read moreso fortunate to have her assist me. She was friendly, knowledgeable and patient, and that meant so much to me. She is the perfect example of what great customer service is all about. Thank you Lili!!

Fixed the charging port in my phone in one hour for a highly competitive price! Convenient…read morelocation. Very polite and friendly owner.

This place is a Boost Mobile store , as s senior advisor for Trip Advisor I would recommend this…read moreplace to my family and friends and all my paparazzi co workers at TmZ tv.. I only wish this guy was in Los Angeles Ca and New York , he help me save lots of money by fixing my iPhone 6 Plus s that was smashed up by cars running over the whole phone , I though for sure in had to buy another iPhone and then I went to this store cause my other friend told me he fixes phones and I'll be a MF and he did save and fixed my problem home and then my camera didn't work , he told me to bring back and he fixed that as well.... I've seen iPhones like mine that people can fix for $150-$200 and this guy was so far the cheapest and he can get it done quick... he charged me $90 and $25 for the camera , many places charges $50 just to fix the camera and he told I care of me and he has a great attitude , well mannered gentleman for his age. He even allowed my kids to play with the Beach balls there and he didn't complain at all. I'm Thank you son much for saving my phone and saving me money and mostly for being kind to me and my children. I will make sure I rate this business on TripAdvisor.com 5 stars by far the best for mobil store Thank you again.

This is a family owned business, they always treat my mother with respect and help her with her…read morecell phone any time she has a question. Also they don't make you wait long. Service is fast and reliable.

Over pricing on accessories! I needed an iPhone charger and that crap broke! I paid 20 for that…read morecrap.

whoever works there they need to be more profesional on how they talk with the costumer! we go in…read morewith questions for a reason and who the fuck asked full price! we asked about how much are we paying today not what the device is going to cost!

Horrible service, they Meka u wait for long time and they don't have any chair to wait!!!read more

I am not very happy with this service at all. My…read moreinstallation after almost two weeks is half working in and out. The Technician left his number I call, and test him the next day notifying him of his promises to come finish the job completely still has never responded or called me back concerning. The store is dominant by very young half or non- Fluent speaking people at the most out of 5 of which they come across as very racist and hot headed, quick tempered to hurry up we don't want you or your kind here in our store demeanors. After 5 visits I ask to speak to a Store or facility operation Manager, Before signing up I met one his name was Alexander he walked around with a Laptop stuck underneath his arm. nice smile but I never saw him helping anyone, Also after I signed up but never stays long enough to open it up and step in sit down and actually help you with what's really most important to you, They claimed to be able to get everything installed much quicker than because that showed me all of their displayed items, and we have everything right thee in our store. But that was not the truth, I found out quickly after I receive their big fat bill right before anyone came or I had any computer types of products or the ATT deliveryman showed up. So I had to wait over a week to actually hear from someone, a week and 1/2 no service. I went back serval times politely asking for the Manager, they would all take turns giving me the cold shoulder or would take turns the big kick out of the door. and someone named Christian was acting very suspicions and his associate ear dropping and looking over my shoulder and ruddily and boldly looking over and glancing and grabbing and holding your pertain personal nots in his own hands and reading over them, as well as your apps and setting noticing and well preserving what is in your wallet wallet, and finical info & computer screens. The Store associate who waited on me was the only Lady in the house. but at least She tries, and was very courteous about her work and focused driven and seem to be mild mannered, and did not want to make any waves with her co-workers, because they where all acting very unprofessional and like they were all still in high school : Trying to to hike up their own profits, and commissions to act and think quick. to high pressure you in to buying more & more. Even after you told them clearly I just want to get new service and you products installed up and running. Everything you ask them none of them understood, nor comprehend If you asked for another Manager they play games he left already, he will be later try him later next week they even hung up right in my face! This store need a for sure crash course in Customer & Clientele professional services 101 at lease 8 to 10 weeks off site. Moving into the second week I never can get any return calls their 1-800 number is terrible, I waiting over 50 minutes and then It hung up and retry get a recording they are sorry please try your call again later at regular business hours. I tried reaching out and going in to speak with someone else something; I was told you better call the because they will be sure to charge you. ATT should not advertise something that they refuse to uphold and administer.

This review is for AT&T's internet service. I received an…read moreemail saying they had an outage that would take 7-8 hours to fix. This is unacceptable. While our monthly bill creeps up in price, the service interruptions continue. When I Called AT&T's help line I could not speak to a human being but got shuffled between repetitive options offering no answers. We will looking at XFINITY in the near future. Glen Ellyn Mike

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!