Customer service is great as soon as you walk in you feel welcomed fast courteous service all my…read morequestions answered in one visit and if I forget something like how to access my Facebook they are always there to help....large variety of accessories and phones with great prices!!! Definitely will recommend family and friends....

My Apple iPhone screen was broken pretty badly and needed repaired. He stays open until 7pm on…read moreweekdays, which is convenient. The repair was $125. A new protective case was $12, iPhone 16. Took some time and cost a bit much , but iPhones seem to be more investments these days anyhow, so "is what it is". I was happy with the service & happy to find someone to take care of it for me. Thank you . I recommend "J's" . Parking in the back and side. Read signs, as it's 2 hours parking, it's free. Bus stop is outside in front, on corner. They are located in the West side of 60th, just North of Cermak Road, 22nd Street. Several good restaurants nearby for Mexican or Italian food also.

Had my phone screen fixed for my iPhone 15+ with a screen protector & a new strong case for $100…read more All of this done within a hour! Thank you !

They did an excellent job quickly repairing my screen that I wasn't able to connect ... and didn't…read morecharge anything .... The place was so clean and the moment I walked in he was very friendly ! Already told my friend who needs her laptop repaired ! And on a side note I went earlier to iBrokeuFix repair shop on the south loop and there was 5 people waiting in line... the shop was small and crowded and dirty with boxes on the floor and he was not fixing on the spot but only assessing and adding a bill for what it would be, each was over 200 ... left immediately and found this place on Yelp.... Ahhh great way to start the New Year!!

Such a nightmare of an experience - avoid at all costs. My review will probably get buried under…read moretheir fake positive ones, but this place is such a scam. Went in with a broken screen on an iPhone 15 pro. This place advertised $200 to fix it - nice! Found out when I got there, that meant "aftermarket screen" not a genuine apple one (those are $450, way higher than going to the apple store for $330). But okay, he flashed me his and said it was an aftermarket one that worked, so I went with that. When I picked it up, it looked... ok? But their credit card reader was "broken" so they required that I pay via zelle, cashapp or apple cash - convenient payment options so that you can't call your credit card company to reverse transactions for their crappy products and services. Less than 48 hours later, the screen was coming off the phone and light was leaking out the top and sides, it was heating up a lot and after comparison with my partner's iPhone, I noticed it was much dimmer and more green/blue than the real apple screen. I went in today to get a refund, literally less than 2 days after getting it "fixed." The guy there agreed that it was not working and that the screen was coming off, but said they'd thrown away my old screen (so that I couldn't switch it out on the spot, convenient) and without taking the (broken, crappy) screen off my phone, they couldn't even give me a PARTIAL refund. Needless to say, I didn't want to walk out of the shop with a screenless phone and a partial refund. They also offered to put a genuine apple screen on if I paid another $250 on top of the $210 I'd already paid and waited a few days for them to order it (MIND YOU - THE APPLE STORE DOES THIS SAME DAY FIX FOR $330). Also wasn't particularly keen on having them do any other work on it, given the shoddy prior work. Pleaded with him for a bit but no luck. But hey, the guy there agreed if I brought back the screen after getting it fixed at the actual apple store, he'd give me a partial refund. He also assured me that apple would give me the (broken, crappy) screen after they put a real one on it. Okay - off to the apple store. But lo! It turns out when you bring apple a phone with a (broken, crappy) aftermarket screen, in order to fix it they require the (broken, crappy) aftermarket screen to be thrown away! No luck getting it back for my partial refund. Almost like the guy knew that was the case when he sent me away... So $330 at Apple plus this scammy place's $210 later I fixed a slightly cracked screen. TL;DR don't go here, they will scam you with their crappy products and no credit card option. No evidence but wouldn't at all be surprised if the positive reviews are fake - obviously not a 4.9 experience.

I am actually giving a review about boost mobile services and their garbage customer service, I…read morehave been their customer since 2009. and since last September I have been having issues with calls dropping, texts not going through or not receiving calls or texts, internet not working, no network no service for a day or 2 at the time, I called many times and every time I call they hold me on the phone for 2 hours, and in the end the problem still there and I just wasted 2 hours that I cant get back. that was not the bad part. the bad part is the people and the supervisors that they hire from India and put them as a customer service representatives, when they can't even listen to you then talk, when they can't even fix an ongoing problems, when they tell you to go screw yourself when I told them that I was so frustrated and I am ready to go with another provider, they told me to go ahead and there is nothing they can do. today after that phone call I was so pissed I went bought a phone and went with a different provider, I called the customer service to ask for a $51 that I have in my account wanted it back to my credit card (knowing that I paid for this month already) that I will not use, the guys told me that I will not get anything back and there is nothing they can do, they were not so helpful at all specially that they knew I am changing provider. I will not let them go away with my money for s shitty service that am not even using, I will take it where ever they want it to go. I SUGGEST THAT YOU GUYS IF YOU ARE READING THIS, DO NOT GO WITH BOOST THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND YOU WILL BE TREATED BADLLY FROM ALL THESE INDIANS THAT ANSWER THE PHONE. AS ME AND EVERYONE I REFFERED TO THE BOOST MOBILE ARE ALREADY CHANGING TO DIFFERENT PROVIDERS

Worst experience paying my phone bill ever they took so long to take care of two customers I've…read morebeen in line for like 30 minutes just to pay my phone bill these guys act like there surgeons I'm a diesel mechanic today's my only day off I send my girlfriend and they dint let her pay the bill these workers are horrible

Worst customer service ever. My dad and I stepped in the store a few mins ago. Very interested in…read moremaking the switch, gave us the pricing on an iPhone. Found it for a different price online than what they told me. Said they have no connection to what's presented online. $50 difference, no big deal, honestly. But I don't appreciate the condescending tone. Customer service goes a long way. Attitude completely boring, didn't even bother going over details of plans. Very disappointed. It's no wonder I don't see anyone else in that store. There were two people working at the store, at least one of them should have been more helpful. Shame on them.

Worst place ever!!!! I called to check why they cancel my order The young lady said they cancel my…read moreorder because they don't do pickups. They are not corporate. They don't belong to ATT THEY ARE INDEPENDENT STORE so ask to speak with the manager she said he was in lunch don't know what time he would be back so I ask for her name she said she can't give her name because off store policy and hung up worst employee working there it's not only me read all the reviews they have this problem for years and nothing get solved WORST STORE EVER AND WITH THEIR EMPLOYEES!!!!

Absolutely incompetent workers. Girl scrolling on tiktok while talking to me. The manager doing the…read moresame no way to conduct business. I get not liking your job but honestly just find a better job if they have no intention of working it.