There is not a smarter, more intuitive, kind or wonderful practitioner on earth. I have nothing…read moreremote negative to say! She is an example of what primary care should be.

My husband and I first saw Dr. Allen over 13 years ago, and her treatment and recommendations have…read moremade a huge difference in the health of both of us! We are both complicated cases with autoimmune, hormonal, infectious, and environmental toxicity issues...and she helped us connect dots and understand the overlap. She listens, asks questions, reads labs, and sees the connections and clues missed by everyone else we had seen. Then she makes suggestions and recommendations that make a real difference! She is nurturing, kind, nonjudgmental, and she explains complicated issues well. We regret that we live too far away to continue seeing her. Dr. Susan Allen is a wonderful doctor!

Dr. Ananda is an amazing doctor who truly cares for her patients and takes the time to research…read moreabout what helps them, rather than reading numbers off of a chart.

Dr. Ananda is naturally intuitive, practices great medicine and is well versed in gene variants and…read moretesting for them. Modern medicine is changing and Dr. Ananda is on the cutting edge of genetic diagnostics and proper supplementation. I HIGHLY advise seeing her. Get your genes mapped, the root of most illness is age or gene mutations both of which can be looked after. Ananda's bedside manner and thoughtfulness shines through in her practice and she will always go the extra mile for you and your health.

Referral put in by my PCP months ago. I left two messages at their office and never a return phone…read morecall. Obviously, they don't want new patients or can't handle them. Don't recommend.

Absolutely awful can not get insulin prescription filled on time I always run out and it becomes an…read moreemergency. They also spend my whole appointment listening to me breath nothing else. Also the medical assistant looks and acts like she's on crack.

They were professional, warm, caring and knowledgeable. They explained in detail things I had…read morequestions too, so very happy with the service.

I am sad to say that I have never been treated so poorly. She answered a personal call during my…read moreappointment and literally pushed me out of the exam room then pointed to the exit. I left with no after appointment information.

I was referred to this place after my primary care physician needed somebody to send me to when…read morethey were trying to pin down my "female issues" (which, as I am discovering, is going to be much more complex than expected). They were able to stabilize the regimen that is keeping the problem at bay for now and were able to rule out one other problem. My experience has been pleasant and even though they themselves were not able to solve the issue (I'm now trying to figure out where it's going wrong, which is beyond their expertise-I might be looking at an endocrinologist, and since then, my theory of a nerve problem was ruled out after a visit at a urology center), we were able to solidify that my case is hormone related somehow. NOTE: their specialty is fertility services and hormones related to fertility, including gynecological/andrological/reproductive, and LGBT care ‍‍. They took on my case because my primary care physician needed someone that knew more about the hormone stuff.

fantastic group of people. will help you any way they can. very easy to work with. I am currently…read morein the process of figuring out what our course of action is and working with the fertility center of Oregon has been the greatest experience

Let me begin by saying that the physicians, physician's assistant (PA) and nurses I've dealt with…read moreat OMG are incredibly professional. I have only good things to say about the aforementioned group of people. However OMG has hired on at least 2 medical assistants (MA) who lack in tact, professionalism and courtesy. At Southtowne I had personal medical information practically broadcasted across a waiting room for all other patients to hear. The same MA refused to follow up with a PA who worked in the same office which lead to me taking an incomplete series of tests, even after I persisted with the request several times. The NOW Clinic is employing an MA who thinks it's appropriate to leave tests results on voicemail in an ominous manner with absolutely no explanation of the results. I cannot even begin to describe the amount of undue stress this caused on my entire family. OMG would GREATLY benefit by raising it's highering standards for MAs and focusing on impriving efficacy with better training and oversight.

Would give zero stars if I could. Massive failure. First OMG randomly cancelled my biologics…read morechemotherapy, which endangers my life, but then they randomly dropped all of Dr Balsam's OHP patients without notice. When he retired they refused to reassign his patients and said "we aren't accepting NEW OHP patients", nvm the fact I've been with the practice for 20 years. The letter I received about his upcoming retirement said to call for further steps. I did and they said they can't tell me anything about further steps, can't reassign me to a new doctor, and I have to wait until he actually retires to see what happens. Fast forward a couple months and I call with a serious health concern and request to be seen, don't care by who ( in the past I've always just been scheduled with the crescent clinic), and was told "your doctor retired and we don't take Trillium so you're not our patient anymore, we can't see you." Incredibly unprofessional, disrespectful, and unethical behavior. Will be reporting to the Oregon medical board. OMG used to be a great clinic. Since Optum took over, they've become a dumpster fire. They also badly mishandled my Dad's treatment for years. They were giving him biologics chemotherapy for his condition as well, with zero oversight from any sort of doctor, and failed to have him overseen by a rheumatologist - the rheumatology clinic here failed me as well and is a total joke. He finally got his treatment handled through Slocum and is in much better shape now. He said he wasted years with OMG mismanaging his condition and unduly suffering due to their incompetence.

I was with both twins @ Oak St Medical, & loved them both. 1 was Allergist, the other, Primary…read moreCare. I enjoyed the time with them, & looked forward to being their patient for good. However, there was a misunderstanding. I had severe headaches & dizziness, & both doctors suggested I get an MRI. I asked how to do this, bc I was new to Lane County, & both told me to go to ER to do so. And, I did. I thought I did the correct thing, but obviously, I made a big error. Hospital found a meningioma behind the right occipital lobe in my brain, with very slight brain bleed. It scared me. When I returned in a few days after the diagnosis, both Allergist & Primary Care fired me as a patient. I'd gone to see my Allergist, Kraig, & he was having issues w/home health w/his wife who was suffering from MS. He wasn't in a pleasant mood, & neither was his assistant, who made my visit a very sour one, as she was belligerent/ (this was around 2010). To this day, I don't understand what I did or didn't do. I felt so sad, bc I really liked my care @ Oak St. Medical! Above all, I loved both my doctors. I'd recommend them both to anyone, even though I was asked not to come back after my diagnosis.

Front desk ladies are rude, on a complete power trip. Making fun of me, refusing to listen to me…read moreand talking over me. Doctors are constantly leaving this place and you have to get a new one. I get called all the time to reschedule my appointment - once even on my way to an appointment once.

**ASK YOUR PCP FOR A REFERRAL ELSEWHERE**…read more Our experience has been a shit show at every turn. It's scary when your child could have cancer and you have to help facilitate the entire medical process. They're disorganized, extremely slow and lack good partner communication. 1- I had to call them 2 weeks after my PCP made a referral to schedule a new patient appointment with their podiatrist. They use a 3rd party company that is really slow at processing new referrals. 2- We show up early for an MRI and they tell me "I canceled it" and after threatening to file a complaint they tell me their MRI machine #3 was down and they rescheduled it without speaking to me but left me a voicemail I never received... 3- OMG's podiatrist made a referral to a bone tumor surgeon that never went through and 22 days later I had to ask the bone surgeon to please reach out to OMG and ask for a referral (not normal)

Don't go here. Optum bought them out and it is now all about money. You never see your PCP, just…read moreNPs or PAs who know nothing about you. They do not look at your record. If you use prescribed pain meds they treat you like a junkie. Each new one asks the same questions (info on record) then make the same suggestions which I have tried every few years and they don't work. If you say that, they really treat you like a junkie. But if such pill gave me a side effect the first, second, third time I know it will do it again and it will happen again. DUH! They act like snobs, worse than the doctors, wielding their little power. At check-in I never get seen because I am short. There are at least five windows but you are lucky one is at the window and is usually playing something on the computer ( walked behind them twice and seen solitaire, another slots). Want fast attention? Talk really LOUD or put on a mask and cough. Been with OMG for 31 years but am looking at Oak Street. Oh and if you call, be prepared to be on hold for at least 10-15 minutes and even over 30-45 minutes. Money is king here and who cares about people. Oh, and OMG has no OB/GYN, no Urologists, no Gastroenterologists and no Neurologists.