So not like a typical body shop. Super clean friendly and efficient. They were great! read more

Outstanding work on my Wife's vehicle. Anthony and everyone there from the front desk to the techs are amazing. Quick, professional and reliable. read more

This review was long overdue. Sadly I've had quite a few incidents over the past few years and I've dealt with them both via insurance and out of pockets. I picked Winners Circle initially since it was close to where I live. They did a perfect job restoring the vehicle on my 1st incident, there was a minor hiccup during pickup but they were able to fix that quickly on the spot. My 2nd and 3rd visits with them were smooth. I believe Carlos was the guy I was dealing with. My 4th and hopefully my last visit there's a new guy so we'll see how they do but based on past experiences this is the go to shop. read more

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Stay away from this company!!! We were sent to them by the car insurance company after a collision. They completed half of the job good and the rest "as if a gorilla had worked on it". Cables spliced together with tape rather than buying the $15 "connector" and making the repair right. This caused several electric items in our car did not function (horn, rear break light, gear shift, multiple fuses blown, etc.). Another thing is they just flat out did not replace the plastic protective mud flap/"inner fender liner". The Manager kept telling us that they received our car with those failures. This was a LIE as we proved to the insurance company after our mechanic evaluated those failures. The insurance company told us to get all items fixed and submit the bills directly to them. Winners Circle doesn't take responsibility for their actions, the neglect, the unprofessional behavior and WORK!!!! . Believe me, they are not going to respond to you when they give your vehicle back with more problems than originally you brought to them. Go to Winner's Circle (aka Losers Circle to us) for repairs at your own risk! Please see pics. read more

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We were in a car accident back in November, and took it to Winners Circle for a quote even though it didn't look too bad. We thought we wouldn't have to go through our insurance, but the tech found some internal damage, and advised we would should go through our insurance since it was cheaper to go through them than have us pay out of pocket. When the day arrived to drop our car off, the front office was friendly, and called Enterprise for us to be driven to get our rental. They advised our car would be ready in about 3 days, so we were expecting it then. We were not too worried since we were covered for a 2 week rental. They ended up finding some more damage that was hidden behind the bent frame, so we were glad they caught that! A couple of days then turned into 2 weeks. The rating I chose is for the communication with Winners Circle. Unless my husband called, we wouldn't hear anything. If he would have not called, he would have not found out about the damage they found. Even after that second damage was found, we were promised the car would be ready Friday, which was 2 days after they originally said it'd be ready. When my husband called, they had to call him back to see the status after a several minutes on hold. The mechanic had gotten busy with another car, then would finish our car. They also advised they were waiting for a final part to finish fixing our car. After about 10 calls back and forth, they said our car MIGHT be ready Monday. That was the last day we had coverage through the insurance though, so my husband had to let them know we were not looking to extend a rental that our insurance covered for a certain amount of timeframe. We had to rush to get to Winner's Circle before they closed on Monday, then ran to the rental location to get the car dropped off. Overall, the body work they did was great! They were able to fix our car, and also get our front bumper to look like new. The paint job was also great, but the communication and the feeling of having to hunt information down was unappealing. I understand they got/are/were busy working on multiple cars; but I would have felt more comfortable if they were reaching out with updates, which should not be too much to ask for if they have people's cars. read more

Winners Circle - Business license - Body Shops Near Me - Henderson, Nevada

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As soon as I walked in and told them what in my car needed to get fixed, they were quickly on it. They were all very friendly, especially Mr. Vince. He was the one who took on my case and assured me everything with be fixed quickly with no issues. They were very helpful with everything and tried to work as best as possible around the full amount of the check that the insurance provided me. In the end, my car was completely fixed and my expectations were blown away. They did a very good job and I would definitely recommend them to anyone else in my shoes ! read more

Wish 0 starts was an options. Customer service was good but everything else was garbage. I would go here if you need to put air in your tires but this place is not capable of anything else above that pay grade. Job is still not done and I refuse to take my truck back. I want everyone to know that if something goes wrong ... I can assure you they won't do anything to fix the situation. Never felt like I was a priority. I had to be the one to always contact them and even then .... There response was always to come back and mind you I drove there 8 times ... 45 mins there and back every time and every time they created more work for me to fix. To sum it all up ... I have to take my truck to get fixed else where and I'm my last visit my gun was stolen . Don't ever come here ... ever read more

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I have used Winner Circle on more than 3 occasions in the past. I had not been here in over a year. Just recently I needed to have some work done only to find that the previous Owner, Dale had sold the business. Fortunately, a former and current employee, Dee Anna recognized me and came out to greet me and she introduced me to a gentleman, Dillion. I shared with them what I needed done and they really took great care of me. Dillon, thanks for making my new experience just as good as in the past. Thanks again, Will Smith read more

Winners Circle - Body Shops Near Me - Henderson, Nevada

If I could leave no stars, I would. In previous years, this has been our auto body shop of choice, up until recently...my husband and I are extremely disappointed to say the least. We took our truck in to get some work done on the door, and my husband had to go back three times to get the job fixed. On the third visit, his gun was stolen out of truck. He's had to jump through hoops just to be able to speak to someone, when he finally got a hold of the person in charge, they didn't accept any responsibility and basically washed their hands of the situation. Avoid the headache and go elsewhere. read more

From start to finish everyone I dealt with from setting my initial appointment to picking my car up after it was fixed was great! My car looks perfect again! The inconvenience of taking your car to get fixed after an accident can be frustrating, but the team here certainly made it as easy as possible. I highly recommend Winner's Circle! read more

My husband jokingly asked if they returned the right car to me bc they did that good of a job and even detailed the inside!!!!!!! No one is excited to get their car repaired especially when it's due to a break in... my insurance sent me to this place for repairs and the entire experience was seem less and as great as it could be. The people working there were all one nicer than the next .... They called with updates, they finished the job exactly when they estimated that they would. They did a great job and took pride in their work -- even walking me to the car and making sure I was satisfied before driving away. Thank you winners circle !!!!!! You guys are really great ! read more

I brought my car in to get the side rear fix after being hit . Repair shop was able to fix issue , but left a huge mess inside the car . Wires were left expose , stains were left of the roof of my car , panels were not placed right. read more

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THEY KEEP YOUR CAR FOR WEEKS. I took my car here on Monday may 3rd. I was told the job will be done in 8 days. After 2 full weeks including weekend days, my car was done getting body work, and now Carlos told me he was waiting for the guy to Come And do stripes on my car. Long story short, I told Him I will Come get my car and come back when the stripe guy is ready(first he was sick, now he's really busy) I picked my car up Monday may 17th and I still haven't heard back from the guy to Do my stripes. Definitely did not complete The job and charged me full Price. I DONT RECOMMEND THIS COMPANY FOR ANYONE UPDATE: the ended up completing the job. Thank you. read more

I want to just let you know, that I couldn't have been more impressed with the professionalism. Your met @ the entrance by two wonderfully friendly and highly efficient women that process the transactions for your vehicle. Then the shop foreman takes you to review the damage and then takes the time explain exactly what needs to take place and when you should expect the completion your vehicle. Even the owner takes time to check in with every client to assure quality control and provides you with with a sense of comfort to each person having work done @ his business. It was like going back in time, were owners treated his employees just like family. The Winners Circle Kistom Auto Body greatly exceeded all my exceptions. Many Thanks, Richard Hietbrink. read more

Got into a small fender bender with my 650 bmw . This shop was extremely friendly. The ladies in the shop , the owner and the person working on my vehicle was very professional and timely with my repairs. They also made sure it was in aliment and the supension repair were done. The body work was amazing . I was very satisfied with the work that was completed. I recommend this shop to anyone looking to have there car repaired with attention to detail and care! read more

Winners Circle - Great work! , - Body Shops Near Me - Henderson, Nevada

I am speechless! I got in an accident back in July, long story short I got hit by another car on the passenger side. I found Winner Circle through the insurance that was paying for the damage and I could not be any happier! I scheduled an appointment to drop my car off on September 7th. I had my rental car scheduled for 3 weeks because that's how long it was supposed to take to fix my car. After 10 days I got a phone call from Winner Circle saying my car is ready to pick up. Not only my car looks like it never got in an accident but also they fixed it really fast! I can say with my hand on my heart that if anything ever happens to my car or if I want decide to beauty it up I will come back to Winner Circle! Enough of the writing, you guys can tell from the pictures what a great job they did! THANK YOU! read more

Winners Circle - Before - Body Shops Near Me - Henderson, Nevada

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DO NOT take your vehicle to this shop unless you don't care about the quality of the repair. Absolutely poor craftsmanship, nothing is aligned right! read more

These guys and gals did an awesome job repairing my vehicle after it was stolen from me. It runs as good as the day I bought it. Awesome and professional service! read more

Updating my review from last year because I just used Winner's Circle to fix some door dents. Once again, they are excellent on every level. Awesome staff, perfectly done work and very fair price. I highly recommend this company! Previous review: Simply outstanding! I selected Winners Circle from a list of auto body shops on my State Farm app. Their Yelp reviews were great and I didn't want a cookie cutter national chain working on my Lexus. So glad I chose Winners Circle! Victor explained everything to me, and went above and beyond to do an excellent job. Then Julie and Deanna in the office were really helpful and friendly, making it a terrific customer experience. This is my body shop from now on!!! read more

This was the worst experience ever. It took 10 months to get my car back from this shop. Definitely the worst customer service experience I've ever had in my entire life. Lots of parts were on back order because of covid 19. Thats understandable. This company bought out a local shop called Image Makers. From then on it was downhill. Bad communication from all levels. Management. Damion lying about cars Eta. Said it would be ready so I popped in to check unannounced. Car was in pieces. Not even close to being ready. Parts manager Anthony, lied to me also. Said car almost ready and not even close. Car still in same condition. But the kicker was their new claims writer, Murphy. Not only did he lie on several occasions, but he had the worst customer service ever. He talks to people with no respect. He drove my car to Porsche dealership to fix some things and then refused to go pick it up. Insisted that I go get my car. Then after I found a friend to drive me over to get my car he said car would be ready on the next Monday. He also said he'd call me to let me know. He never called. I called and was given more excuses to why car not ready. He said it will be ready on Tuesday and would call. No call again. I called and got more excuses. Then it was too be ready on Wednesday. Hmmm. This time I waited for call until 4:30. Guess what, no call. So I dropped by. Car was filthy, and not in condition to be turned over to a owner. I then said get my car now. They didn't clean it or walk the car for checking work thIat was done. I drove car home. Washed it and then seen the poor quality of work. Bad paint job. Bubbles and drips on hood, fender had glue residue on it, round sticker left on air intakes in front bumper, the intakes sucks in air that cools engine Fyi., so this would be a major issue, broken gas cap strap and hood release latch not working. Guess what had to take car back to fix issues. Murphy refused to repaint the hood and said it is expected to have flaws. Even when it comes from the manufacturer its not perfect. Exact words. That Definitely didn't fly with me. I told him I will contact my insurance company and then see what happens. Only then did he look at the hood closer and see the paint defects. He then agreed to fix everything. I dropped off car on 9/6/22. I was told it would be ready on Friday 9/9/22. 2 weeks later car still in shop. After several verbal altercations with Murphy over the phone, I finally got my car on 9/22/22. He actually said I want nothing more than to get your car completed so that I don't have to deal with you anymore. Great customer experience. Not. .. I did everything in my power not to drive over there and tell him to say it my face. Wouldn't have been a good seen for sure. I finally got my car and repaint was to my satisfaction and all repairs were done. But here's the kicker, I took a picture of my odometer and gas when I dropped off car. There was 9 miles driven on my car. Not sure as to why. There was no mechanical problems.I can understand maybe a drive to make sure everything is put back tight and no rattling. But 9 miles? Sounds like a joyride in my Porsche 911 Carrera. What's your thoughts? Stay clear of this place. Just wanted honesty and follow through on what they say they will do. Like a simple return call and update on progress. Anyways thanks for reading. Fyi. This is at the Empire Mesa location. read more

I liked how they wash and waxed my car Good service fast result And my car look better than before read more

I had my wife's car repaired at Winners Circle, Henderson, NV. recently and they did a wonderful job on her car, they had a very professional staff, and I would highly recommend them to anyone in need of having their car repaired, five stars all the way, thank you Craig Ligouri read more

In an industry that's full of shade and slime, it was almost an emotional experience working with Winners Circle. Honesty and genuinely kind customer service are so hard to find these days. So I sincerely appreciate the people at Winners Circle for being kind, for offering a more than fair price for service, and for being honest when I don't need something or could fix something on my own. Thanks for taking care of my Mercedes with such care! #ServiceStarShoutOut read more

Today is 12/29/2021, I stopped by a body shop on galleria because it is on my way to my house and I was told "no I can't help you not today" so I left. If it wasn't for that experience I would never have met two of the most amazing guys. Kustom Auto Body Jorge Serrano manager Dale Dlugos President I pulled up and was greeted by a wonderful courteous lady Julie I think. I kindly asked if someone can take a look at my bumper on my truck Jorge came out to my truck looked at it called a guy on his radio and Dale came over, looked at it looked at me and asked " you want me to fix it now" I said heck ya. I pulled to the front he (Dale owner) came over with his forklift hooked up a chain and bang it was repaired. I offered him cash and he said no. I as a business own myself will take this experience to ALL of my customers because service like this deserves as much publicity as possible and I will do that. Thank you guys for doing what you did for me. I figure that they did this for me that's exactly how they treat all of their customers, what a fabulous group of people. read more

What a breath of fresh air!!!! The entire staff is so friendly and honest. They fixed a quick problem without a hassle. Thank you for making the squeak in my minivan disappear. This was fixed in a matter of minutes and the Honda dealership wouldn't even look at it without taking it apart for a minimum of $500 and I would need to leave it there for days. They tightened a few things and I was in and out within 20 minutes. Thank you thank you for the best customer service in Las Vegas. read more

I'm giving 5 stars for the customer service and technical performance . I found them using the search mechanism from State Farm as I needed to get my bumper repaired. Via the State Farm process, I only paid my deductible and they were reimbursed by State Farm. The staff on the front desk were friendly and helpful. The technical work was done by the date that they estimated and everything was perfect. I would go to them even without State Farm being involved. Good people read more

Excellent shop. Very clean and organized. Great turn around time without work quality being compromised. I was an auto body tech for 16 years and have brought them multiple cars. read more

I was rear-ended while working in Las Vegas and needed my vehicle repaired, the other guy was at fault and he had State Farm Insurance which recommended Winner's Circle in Henderson, NV as their top preferred(tm) choice to repair my vehicle. I also had a 25mm crack on my front windshield that my personal insurance claimed they would cover if I had the windshield repaired. I dropped off my vehicle and explained several times to the receptionist and mechanic to go ahead and repair my windshield and I would pay out of pocket and then my insurance would reimburse me. They said it would take about 3 days to repair the rear and windshield, but ended up taking four days which I expected added the windshield repair. When I picked up my vehicle I noticed that the wiring was loose on the lighting control unit. I assumed it was loose due to work on the front windshield but never asked. I asked for a receipt for the front windshield repair to submit to my insurance and a week later I was called by my insurance claim agent and explained that she was not able to understand the cryptic wording on the receipt. I gave her the auto body shop number and had her call them. She called me back and explained that they claimed that they had not repaired the front windshield, but rather, replaced it. I called Winners Circle to confirm and they claim they had replaced it. I explained to them many times that when I went in that I explained many times that my insurance wanted the front windshield repaired. Their mechanic claims he called me and that I gave him permission to replace the windshield numerous times which I never did give permission or receive calls from them (in fact they have never called me according to any of my phone records). I did speak with the manager who was a bit more polite than the mechanic but he claims there was nothing he could do. My main complaint with this place is their mechanic, who made a lot of claims that aren't factual in my experience and rather rude at times. When I picked up my vehicle I asked him if my rear bumper brackets have been replaced, as they customarily are when there is an impact as they are the weakest point and absorb the impact the most in theory. He claimed that bumper brackets do not absorb impact in any way and only hold the bumper up. I spoke with the manager and he verified everything I said was in fact correct in theory. Overall I'm out over $300 which is a lot of money for me and I would have rather waited for the windshield to crack and break and have that covered. With exception to the windshield and bad experience with the mechanic I would give this place 4-5 stars. The work on the rear was decent and I was satisfied with it. However, being accused of giving permission to replace the front windshield over a phone conversation that never occurred was unacceptable to me. I have absolutely no tolerance for those accusing others of fictitious acts. read more

Had them work on my 1999 Corvette. The passenger door panel was not properly install clips busted. Brought it right back as a reflector broke a gave me a new one and now they refuse to repair their shabby work! read more

Horrible body repair shop. Horrible communication. Both manager and employee are not on same page. Had my vehicle longer than I owned it. Empty promises and overall crappy work. I DO NOT suggest anyone using this terrible company. read more

I was hit on the rear passenger side of my truck. My insurance sent me to Winners Circle for the repairs. I really didn't know what too expect but they were wonderful from entering the office. I was walked to my truck while they inspected her and went over the repairs and time frame. The lady in the office was very nice and always on top of everything, she called me every time there was an update to let me know when to expect repairs to be done. I was very surprised that they were done with my truck 4-5 days before expected time. She looked great!! You could not tell at all that she has ever been hit!! They also even cleaned her and made her so shiny!! I would definitely recommend them to anyone in need of body repairs!! Thank you so much Winners Circle team!! Genie Ray read more

After my accident, I chose to do a photo estimation on the back of my car where I was hit. After a few days I accepted their offer on the back panel and bumper of the car where the physical damage was. But then I realized I started hearing a sound in my engine. I told progressive I would like to have the engine looked at to see if any damage was due to the accident. I will not fix the back (old car and wasn't bad) but if something in the engine was related to the accident then I wanted it fixed. Anyway, Progressive chose a shop, told me to drop my vehicle off, and they will give a rental. All goes well and I drop the car off. Carlos comes out to do a walk around and he puts an "X" on the back damage and I said I'm solely here for my engine. Do you check engines? He said yes. I go in and give them the keys. The next day, I get a call from Winners Circle Kustom Autobody informing me of the damages they fixed, which was my back bumper and panel. When I told them I was only there for the engine, they asked me why I didn't tell them not to work on the back of my car... First of all, what? Why are you even calling me. This is a Progressive and Winners Circle transaction. I didn't choose them, I didn't give them the information. Everything was setup and handled through the insurance. They were ONLY supposed to see if any engine damage was related to the accident. Instead, they assumed they knew what was going on or what was best for my vehicle. They fully fixed the back bumper and panal. Which was a mistake, I only authorized engine work with Progressive because I planned on accepting a check for any damage done to the back. Progressive calls and says how sorry they are, and that Winners Circle should have never contacted me. Also stating they should have never worked on the car without permission. She said, "We left very detailed instructions for your vehicle and they messed up. So, good news is your car is fixed for free, and we will be giving the check for the damages this week." If you're looking for an honest mechanic company, don't go to Winners Circle Kustom Autobody. They obviously take advantage of people and situations, but it's absolutely horrible that they are doing it during this pandemic. They're open as an essential business, and you should definitely take your business elsewhere. read more

Excellent repair shop and their customer service is top notch. From the moment I called to check availability til the very end, I was kept updated every step of the way. Lynn was amazing with details and estimated date of completion and would answer any and all questions I would have from parts to labor to insurance claim. Dominique left my car looking good as new, as if nothing ever happened to it. Can't thank them enough for their service. If I ever need a repair down the road, this will be my to go car shop: they have a customer for life. Thank you Winners Circle! read more

I needed bodywork done on my 6-month old Jeep, and my insurance set up my car to be taken to Winners Circle. I dropped off my car no problem and felt good about the area. The cars aren't crammed into a little fenced in area like a lot of autobody places around- instead they're in a parking lot which is SUPER comforting. Carlos called me two days later with the estimate of how much it would cost and when it would be done (8 days). Not even two days after that, he called to tell me my car was ready to be picked up!!! a whole SIX DAYS early. It was perfect when I picked it up and I was super happy with the service I received across the board. You would never even know my car had been damaged in the first place. Everyone was SO FRIENDLY and I loved that they knew me by name and as an individual. I felt respected and valued as a customer. I would recommend them to anybody and everybody!! read more

I was in a significant accident and chose Winner's Circle from a list of options provided by my insurance company based off of the stellar reviews. I dropped my vehicle off and was greeted by polite staff members who completed a walkthrough of the vehicle with me and gave me an estimate of two weeks for completion. One week later I received the call that my truck was ready for pick up and it was good as NEW! All of the damage was gone to both the exterior and interior of the vehicle and you could not even tell that the vehicle had been in a minor fender bender let alone a major collision. Plus it only took half of the estimated time to fix which saved me lots of out of pocket expense for a rental car. I HIGHLY recommend Winner's Circle as the premiere auto body shop in the Henderson area. They will not disappoint! read more

Customer service was unacceptable. I was hung up on by a front desk lady after inquiring about the whereabouts of my keys. Turns out Winner Circle lost my keys. After calling back, for my keys I spoke to the owner who said the keys were found. Not to mention they did not call me (the owner of the car) they called another person on my insurance. Horrible experience I will not be coming back here! read more

Definitely will be back soon for future auto repair needs. Super professional and their work is amazing. Awesome communication and I'm extremely happy with how I received my truck back.Thank you guys. Best service read more

Thank you Jorge!! Great work and timely turnaround on my KIA Sportage. Pleasure doing business! read more

I'm very disappointed and upset on the job they did on my Mercedes, I dropped it off on Nov 8th and picked it up today Nov 24th and the job looks like a "1 day paint job" for the time they had it I wasn't expecting all the flaws in the paint job. Needless to say I picked it up at 5pm right when they were closing so I didn't catch anything because we didn't do a proper walk around the car before I drove off which I should've, but the pictures speak for themselves. So much orange peel on the paint, a lot of over spray on the body and roof, the front grille doesn't line up, there's clear coat runs in the front bumper, the hood they re painted looked better before being repainted by them so many fish eyes in the paint and orange peel. This car was not wet sanded nor polished before delivering it. They also painted over the rubber trims so unprofessional coming from a body shop of this caliber. Pretty sad not taking the time and pride in this work this is a "Mercedes S550" if you don't want a rushed job skip this place, I hope this review helps someone out there i will be spreading it in every platform possible, I'm very upset!! Because the money they are charging "State Farm" is not worth the job they did, I will be contacting them as well. DO NOT TAKE YOUR HIGH END OR ANY VEHICLE HERE!!! read more

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I don't take our cars anywhere but Winners Circle. Always welcoming and profession. Dale, Vince, Deanna great to work with. Anyone who needs an Autobody shop I refer them to this shop. read more