Pick up immediately available at scheduled time. Veggies were good quality and portion for price. Asked for multiple components to our order. Everything was right! Food was hot, veggies cold. Could drink the ranch dressing. Great job WS! read more

Today is Sunday, March 8, 2026 around 12:39pm Just landed in San Antonio and decided to order Wingstop for pickup since I had no groceries at home. Unfortunately the customer service on the phone was incredibly rude. I asked for fries and queso (I don't know the menu but seriously, maybe correct me and say, "we don't have queso but we have a cheese dip") the employee seemed confused, put out and responded with attitude. When I politely asked for her name, her response was simply, "Why?" Then proceeded to say Chloe. I seriously thought she was joking...she wasn't. Customer service matters. Experiences like this really make you think twice about where you spend your money. read more

Me and my family love wingstop, first time coming to this specific one. I came here on the 19th of April 5:20pm and I have to say the cashier's were awfully rude and dry. Horrible service. read more

Convenient location serve a very good product. Have a very friendly staff to work quite hard. Wish they had a way to deliver to the car as I have now difficulty walking read more

Wings were great but corn refrigerator cold. Spoke to cashier who I thought took care of replacing with a fresh batch; instead, waited 30 minutes to approach her again to find out that the manager had decided not to replace because I had taken a bite out of one piece. Al other pieces were untouched. read more

Served us raw chicken. We literally ordered at 7:13pm and the order wasn't ready until 8:34pm. We sat in the restaurant for an entire hour waiting all for the chicken to be raw. We called and spoke to a manager and he legit told us to "take it to corporate" and "this restaurant has gone through staffing issues. Sorry but supposed staffing issues is not an excuse for raw chicken. We are taking this to the DSHS. This place is straight up terrible. Unless you want to get sick, choose somewhere else. read more

Wingstop - Raw chicken - Chicken Wings Near Me - Spring Branch, Texas

I enjoy WINGSTOP very much. But not this one. I found a long hair in my wings. Just gross.

So Wingstop is always good in my opinion, great flavors and the fries are delicious. This location is clean and quick with their process. The one complaint I have is if I'm ordering over fifty dollars worth of food it seems crazy to hear, "unfortunately we have to charge for extra blue cheese", after asking for another dressing! Honestly I probably won't return to this location, unless they start giving an adequate amount of sauce per order or cancel their policy to charge extra for dressing. I mean the prices are already pretty high! read more

Great wings, a little expensive but worth it if you have a group to feed. Usually order the 30 piece and it easily feeds four people.

Dont waste your time here. Cook times are twice as long as they should be. The manager on duty can be heard cussing in the back of house in conversation from the front counter. Following basic order requests like "wet" and "all flats" have become rocket science. Take your $20 and spend it locally read more

love love love wingstop, always fresh and hot, i prefer ordering on the app so i dont have to wait the standard time for an order. never had an issue. they're perfect! read more

Got home and they forgot over half the food. Wouldn't give me my money back or give me the food once I went back. Never go here.

Had a wonderful time visiting this wing stop, when I walked in the most kindest human I think I met that day, Makenna took my order and was so informative about everything, deals, etc. she had a great attitude, was cleaning in between orders, like she really was working hard she deserves a raise!! Thank you Makenna, for being so kind and we saw you working hard! P.s. food was hot a delicious l, the store was very clean also!! read more

I walked in and was immediately greeted by the staff. Not to mention the amazing ranch they have. Love coming here the environment is amazing. read more

We ordered a 24 wing family meal. $39 for 2 people. Well done wings. The wings weren't even done enough to make you feel like you wouldn't get sick. The fries boat was half full and they were soggy luke warm fries. The vegetable boat was thrown in the bag upside down and vegetables all over the bottom of the bag. Sorry Wingstop but you put out a sorry product. When you call to complain they don't offer you anything but your money back. You won't be getting my money ever again or my time! The sorry excuse for a location had 5 workers and one table and they couldn't put out a quality product. To top it all off the manager put me on hold mid complaint and I was back in the location before she came back to the phone. 5 min drive. Just a joke. You lost a loyal customer! read more

Picked up a to go order. I live 20 minutes away, and they did not include 3 items from the order, which we noticed when we got home. Called immediately and were told that all they could do was give us a future credit. What a load of crap. Sounds like theft to me. I rarely eat there and just wanted the food I ordered. Terrible way to do business. read more

Should have checked reviews first. Or considered why the restaurant was empty at dinner time. Every staff member we spoke to was openly rude. Restaurant was filthy. Fries were cold and stale. Chicken wings were awesome. Clean your restaurant and train your staff. read more

The place was clean, the food was so good, and the staff was really nice. These are the best wings I've ever had and I will definitely be returning. 10/10 would recommend. read more

You need check the bag before you leave this location and make sure you have your complete order and is correct and marches what you ordered. read more

Ordered our food and waited thirty minutes. In that time we watched another family come in, order, get served, and over a dozen to go orders get filled ahead of us. We brought it to the managers attention and she told us our order would come out soon. 15 minutes later and another six to go orders still no food. I finally got fed up and asked for a refund. The manager made sure to still charge me for my drinks and only issued a partial refund. No apology, no empathy, just: "Here you go, you will have a refund in your account in 5-7 business days." read more

Luke Valdez repeatedly approached me and made sexual remarks, which made me very uncomfortable and caused me to leave. He touched my food, and when I told him to stop, he replied, "Stop what?" and then poked my food again. read more

So after nearly two months, I have to say I have a different view. The last two times the amount of fries in the serving is almost half. The 'extra done' I ordered on classic is still not crispy ... actually a little under done. They need to be refocused. They are still on time with orders and the staff is nice. read more

This location sucks. I've always loved wing stop and have never had an issue until tonight. The girl working the front interrupted me rudely while I was ordering to ask me what the name was for the order. When it was my husbands turn to order he asked for Original Hot and Atomic combined and she looked at him like he was stupid. She went to the back to ask the cooks if he could do that and they had a whole conversation about it right in front of us. Seems like a bunch of rude teenagers are running the place, who's in charge here? read more

Always our favorite place to hang after 8. Today we came in around 5 and they were packed. Even after we got our food the number of angry customers was growing due to the wait and wingstop being swamped. Staff kept a cool head and I could see the kitchen hustling in a orderly manner to regularly get orders out. The overwhelming stack of order was the only thing to blame for customers frustration. Keep up the good work wing stop! read more

Great wings of many flavors. Garlic and teriyaki and spicy sweet.always good with extra fries and cheese and ranch dressing.

We came on a Thursday at 11:30, no waiting, plenty of seats. We shared a 10 piece bone-in, 2 flavors, fries and a drink totaled $15. Waited about 15 minutes, they had a to go order with 5 bags of food they were filling first. Our food was great hot and fresh! Thanks manager Miguel for checking on us! Great food, great atmosphere and friendly place. read more

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The manager Teddy was AMAZING however, our order wrong and the food we got was just NOT good. My wings were HUGE and looked delicious but I couldn't eat them as when I went to bite in, it was tough. Upon cutting into a wing, I found it to be way undercooked but also the bite I was able to taste, it was very bland like boiled chicken but how could it be so raw if it was boiled? Won't be back. read more

The finest wings in all of Bulverde. The customer service was impeccable. The fries had salt and sugar which was weird, but good. This is my favorite restaurant in Bulverde. read more

Wings were don't cooked all the way, I ordered 3 lemon pepper and 3 garlic parm, there was hardly any seasoning it just tasted like nasty uncooked chicken. Fries also were old and nasty. read more

OMG! I've tried plenty of places but the Wings and sauces they have are AMAZING! This place is a 10/10. I've never had fries like this, seasoning is different but now these are my new favorite fries. Customer service tip top. This is my new go to place for Wings!!!! read more

So glad we finally have a Wingstop Employees are always super nice and the food is great!! Sometimes it can take a little while to get your food, but that's the price of real food, not fast junk food. The fries are my go-to, even as a meal by itself!! I love this place! read more

I rarely review chain restaurants but I just have to put it out there that the manager here impressed me. Due to staffing shortage, I'm assuming that is why he wasn't answering the phone for to go orders. So I decided to go in person to pick up for my spouse as he was engrossed in watching football games. When I walked in, I saw that the manager was a one man show at the time and he was BUSTING his butt!! He warned me in advance that my order would take an hour due to being so backed up with walk in to go orders. I pressed forward cause I had the time to spare. My order was actually ready sooner than expected, handed to me with a smile (although he was exhausted) and best of all, the food was perfect. Everything was cooked to perfection. The fries were deliciously addictive, piping hot, and the wings were beautifully crisp, juicy and tender. Will return again!! (P S. Wings were sooooo much better than it's over hyped larger restaurant competitor.) read more

Wingstop is Wingstop. You know you'll get decent wings at a slightly inflated price. But, no complaints here. But geez, ordered and was told 15-21 minutes to receive my good...well over 30 minutes later...still no food. It seemed to be an average busy day, so that's not an excuse...not really sure why they are so slow. When I finally walked up,I was told the kitchen is hectic and they werent told my order was ready. It was literally sitting there done for who knows how long. Get your stuff together... read more

This is the worst place to get wings. And what makes it the worst isn't due to the wings. They are on point. But the customer service there is out of this world terrible. I stood at the front counter for about 15 mins just to see how long I could stare at them without them asking what I wanted. The manager was also there and did not attempt to assist me. Rude and unorganized. Go to Jimmy John's next door. read more

Awful service. Much better to head to the Whataburger down the street if you are hungry for good hot food with great service. Stay away from this wing stop read more

No one here, two people working with largely nothing to do and the floor is filthy. Someone needs butt kicked.

I hate wingstop, it's SO SO SO expensive for some low quality wings, I haven't got the order I wanted yet and I've ordered 3 times because of people I'm with want to try it, each time I haven't gotten the order I wanted because of any bullshit reason this awful place has. PLEASE DONT EAT HERE hopefully they go out of business and are replaced by a BETTER fast food restaurant. read more