Megan is awesome! Manager lady that works up there now! I'm always going through the drive through getting my son a pizza and she's always so nice and helpful. I never wait long once I pull up to the menu. And I never wait long when I pull up to the window. I'm always in and out! read more

If i could rate it zero i would. Ordered a stuffed pretzel crust pepperoni combo, They gave us a regular pizza. They also forgot the brownie. They closed the drive through even though it's supposed to be open and had terrible service overall. Management should definitely look into whoever was working tonight because they are running this store into the dirt. Watched like three other customers also get scammed lol. read more

Little Caesars Pizza - Wrong fucking order. - Pizza Near Me - Spring Branch, Texas

I called 5 times. The sixth time I called to place an order I received a busy tone untill I arrived. The drive way with bread crates. I understand it's cheap pizza that my kinda really like. I waited outside for thirty minutes for my order. I was the customer. I'm so disappointed in Little Caesars only because whom ever is in charge at this location (78070) has failed. Yours truly KENNETH C KAUFMAN. read more

Night manager is horrible. He called us names, touch himself inappropriately, said obscene things in front of my children. read more

Little Caesars Pizza - Pizza Near Me - Spring Branch, Texas

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The service was amazing! The lady that gave us our food was so sweet and kind. 10/10 service!

I just called and the guy just said "hello" in the most depressing voice I've heard in a while, didn't even say "Little Cesars" or anything. Well i asked if they had any hot and ready cheese pizzas, and he just said "no", didn't give me a time when they might make some or didn't even offer to make one for pickup. read more

I tried to order through the phone at 10:30 PM which is well within the time that they are open and still accepting orders, but they didn't answer. I called multiple times. I get there at 10:40 and the guy says that they stopped taking orders at 10:45. I've never had this issue anywhere else. Horrible service. read more

Worst LC I have ever been to. I'm military and was married to military and have 3 man-children; I've moved a lot, and every other LC we have visited or frequented has been at least a 4 out of 5 stars. This one was bad when they were on 46, but got so much worse when they moved into Singing Hills AND gained a drive-thru. For the third and last time I gave them a chance to prove me wrong (after going at least a dozen times prior), we arrived at 8:35--25 minutes before they were supposed to close and after I had worked a 15 hour day and picked up my son from school to finish part of that workday. We sat at the drive-thru mic for about 3 minutes before I pulled up to the window. Sat there for at least another 5 minutes. Finally saw some employees through the window and honked. No response. Called the store number--no pickup. By this time, it was 8:43 PM. Finally went inside and waited about a minute before the tall African American man who is always there came to the counter to help me. I asked him why they didn't respond to the drive-thru speaker; he said it was broken. Asked why they didn't answer the phone; he said the phones were down. Bought both of the hot and ready pizzas and order of crazy bread that were in the warmer. Watched another truck wait in the drive thru window and then drive off. Watched another car wait at the drive thru window and then that lady came in to the store. I apologized to her because, after being there for 10 minutes, I cleaned out the only 3 things they had in stock. Told the employee and his coworker who was halfway peeking around the corner that was so pathetic and unprofessional to not answer the drive-thru speaker, the phone, or the window--and he said, "I'm sorry, ma'am." Finally got home to eat our dinner, and the crazy bread was literally raw. It was dough--I literally spit it back out (as shown in the attached picture). I love raw cookie dough. Sushi & sashimi and ahi poke salads. Medium rare steaks. Medium hamburgers. NOT raw, doughy crazy bread that I waited way too long for. Shame on your higher than other LC prices, horrible customer service, and raw, nasty food, Bulverde Little Ceasar's. This restaurant sucks. If you're reading this, save your time, sanity and money and grab some Totino's frozen pizzas from H‑E‑B instead. Better yet, drive about 7 minutes north on 281 and get pizzas from Spring Branch Store; you can call ahead to order and they actually answer their phone. If it hadn't been so late, I would have done that myself. Lesson learned and proven several times. read more

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I was so disappointed with this Little Caesar's. I live 20 miles away. Stopped by to pick up pizza and wings. The pizza had so much tomato sauce, it over whelmed the pepperoni. What was a real shock was the size of the wings, not only were they small; it also had two drummettes that were small and so thin they were smaller than my child's pinky finger. Definitely not a good buy. read more

Little Caesars Pizza - Chickeen - Pizza Near Me - Spring Branch, Texas

The food is always hot and tastes delicious. Everyone is always so nice at the restaurant.

While the food is usually really good from here the service is abysmal. The attitude of the employees, especially the woman we normally deal with is awful. In addition, they almost never have pizza ready for hot and ready. It's almost always a 10-15 minute wait. The drive through option is almost never available and they ignore that someone is there. Even when you order pizza early it will be a long ish wait. I would give zero stars if I could. read more

This is the nicest, friendliest Little Caesar's I have ever been to!! The warm, friendly greeting from Miss Ruiz was a nice start to my time here. The courtesy in how they talked and interacted with me was a nice change to any restaurant experience! The pizza was brought out by the man who made it and he was also very kind and professional! He ensured me it was done right, bagged everything up and sent me on my way completely satisfied! Thank you Little Caesars! I will be back! read more

The Bulverde Little Caesar's will NEVER see another dime from me. A couple of months ago I placed an online order and paid for it online. I went to pick it up and waited at the drive-thru window for 20 minutes. I saw a person walking around inside and had honked my horn a few times. No response. I called them. No answer. My wife called them. No answer. I drove around to the front door and it was locked. I saw this person walking around inside. I knocked. No one came to the door. AND THIS WAS AT NOON ON A DAY WHEN THEY ARE OPEN !! I called their corporate offices several times. I wasn't concerned about the money as much as pinging the local manager. Customer service said that someone would get back to me within 24 hours. I went through this exercise three times. Nobody ever called me. If it was possible to give them a negative rating, that would fit. read more

The manager at nights "nobody orders pizza for breakfast " is very rude and un-professional. Who knows what extra unwanted toppings they're adding to the pizza. She seems to be a very negative entity that brings the rest of the crew down. Before her, I would've given them 5 stars, even if I had to wait for a hot n ready. Now, it would have to be a negative 10. Our last experience was hands down the worst, we pulled up to the drive through at 8:30. No one answered, until we drove off after 3-5 minutes. Then, we were asked to pull up to the window. We tried to order 2 Hot n Ready cheese pizzas, we were told only one was ready. It would be a 20 minute wait. We said, that's fine. Not a big deal. The manager sighed and huffed in disgust and slammed the window on us. Didn't acknowledge us anymore, didn't charge us for our order and pretended we were no longer there. We finally drove away after spending a total of 25 minutes there, without pizza. Needless to say, there's a Pizza Hut, Domino's and 46th Street pizza that will be getting our business from now on. 1 star because I forced to put something, but that's way too much for them. read more

Wait at drive through for 15 minutes and no one ever says hello or helps me. Go in and there are no customers. Stand there for 3-4 minutes and no employee even acknowledged me. The service is like this every time!!!! I've been in the drive through waiting for service for 10+ minutes with no response every time read more

I would plan to order ahead anytime if you remember to. I can understand if staffing is a problem, but just to try and save the headache of waiting, always order ahead. read more

I just wanted to share that I love the lady with the pink hair. She is always helpful, nice, and really made a difference yesterday when we made a mistake with our order. She was super busy, but advised how to fix the issue and helped me reorder. Another employee I want to share that is really great is a young man, slender about 5'6", soft spoken; who is always super helpful and polite. We think he is great as well. There is a third employee who I want to give kudos to a teen, he started helping at the register. Super nice. read more

Waiting over a hour on one pizza I get staffing issues but over a hour for one pizza is ridiculous no apology or anything just a mediocre pizza and a stupid wait read more

Had my first phone order today! Good experience.Young lady took my phone call and was very kind and made sure my order was right. Sense we added and delete items, this turn out great! So glad they have another employee. Now things look a bit balance.so glad for all of them. I am a happy customer .My teens loved their pizza for dinner.Thank you for making it right for us. Brubaker's- read more

Guys here don't care about nothing! Made me wait about 10-15 min for a hot and ready than I had so park walk in and ask for money back didn't even say sorry for the long wait or nothing, there was 3 guys that didn't care if they made a sell or no and owner should know they loose a lot of clientele from workers like that I'm not coming back and neither should you!! read more

The manager i think his name was Jordan was so nice! He welcomed us to the store and helped us with everything. Nicest little caesar's i've ever been to. read more

We seem to always think we'll have a great experience here and then yet again we get disappointed. I'm more mad at myself than anything. Placed our online order at 3:00 to be picked up at 3:45 and here we are at 3:58 and no one will answer the phone or the drive through. Not sure what happened, but we won't be back for a very long time, if ever. So disappointing. read more

I have been to this Little Caesars location a handful of times now and EVERY time there is an issue. Either the person taking your order has an attitude, your order is wrong, or, like today, the opening manager just decides to come in whenever they want. I get being late but being 2 hours late is crazy to me. One of the poor employees was just standing outside the building waiting for this manager. This location needs to get it together or they won't be open for long. read more

This place has horrible service. The worst. Not sure why anyone from the company hasn't checked up on these people. Bria the manager shouldn't be a manager. Instead of making her customers happy, she argues. Gave my order away to someone else today. Had to wait for them to remake mine. No sorry, no nothing. Is like I never called to place an order ahead of time. read more

ONE of the worst Little Caesar's I have EVER been to. Staff hired straight from the east side of San Antonio. Rude, dirty and just plain unprofessional. I thought living in Spring Branch you would see AT LEAST the very minimal of "clean". Nope. Place is FILTHY. Pizza ALWAYS ALWAYS takes forever to get. I ordered a hot and ready. Let's just say. 20 min later it wasn't ready. Been in the drive thru going on 25 min now waiting for one and crazy bread combo. This place NEEDS to shut down. read more

They always are good about getting your order done right! The pizza is usually fresh and the people that work there are nice for being such a young crowd. read more

Little Caesars Pizza - little ceasers - Pizza Near Me - Spring Branch, Texas

This Little Caesars is the worst. The manager is rude to the customers and is trying to run the business into the ground. Every week there is a nee problem: their computers don't work; no employees came to work; the ovens are broken; they just lock the doors during lunch and don't work. If you are lucky enough to a pizza, it will be wrong. read more

I feel so bad for the man who is working all by himself. He is always so nice and calm, even though he is doing everything on his own! The pizza was great the last time I went so thank you! I hope the owners are able to find some help! read more

We literally live 3 minutes away, so we obviously go to this location. If I drove the 30 minutes to Boerne or into San Antonio, I would have my pizza faster. This is not based on 1 or 2 visits. My wife and I enjoy LC pizza, and order about once a week on Fridays. Whoever thinks they are running this place is seriously mistaken. read more

Drove through to get a hot and ready. They said it would be 10 minutes, 20 minutes later we are still waiting. Several people waiting inside and many outside. There were three people complaining standing at door. Ugg! read more

Worst little Caesar's I've been too. when ordering I asked for buffalo wings, the lady stated they were out of Buffalo wings. I asked if I could get a different flavor wings, the lady then became frustrated and stated they weren't selling wings right now. I stated that was okay and asked if they could make a pizza with no sauce, I received attitude about it and stated there would be a wait. I advised that I did not mind waiting. Once at the window to pay, the manager, Bria, did not have my order rang up, I had to repeat my order to her 3 times at the window since she couldn't get it right the first 2 times. There was no apology for the inconvenience. Definitely will not be returning to this location. read more

They just moved to a new location. Do not order from there until they get it together. Don't know where anyone's orders were. They had to remake orders. 3 people would ask each person what they wanted. I waited over 20 minutes for pizzas that were supposed to be hot and ready. Stay away. They will try your patience. read more

I get that it's hard to find employees, but managers need to actually take the health of customers seriously. I had to get an order remade since a new employee messed up my online order, I had no problem waiting, but I saw the other employee making my food with no gloves on. The kid looked 15 and was messing around in the back before he started working on it. I think that's so nasty and I asked for a refund. When I was talking to the manager, I could hear them all talking mess in the back because I complained. I just didn't feel comfortable with them making something I was going to eat. read more

Employee came up to take my order after standing at the register for over 5 minutes with earbuds in listening to music. The proceeded to "make" our pizza only to text on her phone in the meantime. Then after taking the food home the dough was raw. We had to through it out. Called the store and they wouldn't refund or help about the situation. read more

I went yesterday to get a few pizzas and after seeing how little concern they had for wearing masks, we left and went somewhere else. There was an employee walking pizzas out to customers cars with no mask at all. We watch him walk back and forth into the kitchen and getting the customers orders and handing them out and didn't even care. read more

Service is slow and unfriendly. Young girl who was making food and serving, had very long nails and not wearing gloves. Hair was long and not tied back, while making pizzas and serving it. Management should look at this store and make changes. Train employees appropriately. read more

Moved to this area about a year ago, and tried this restaurant at its old location. I should have never gone back, but Little Caesars is the only pizza my grandson will eat, and the next closest location is over 30 min away. He enjoys their hot and ready, but, they have never had a hot and ready in the oven........hot and ready. Customer service stinks, tonight there was no one at the front counter. Four or five guys in the back cooking, but no one would make eye contact or come out front. I had to order a pepperoni pizza made from scratch, and was told it would take between 30 and 60 minutes. And this at 6:14 pm. What is the time going to be when people actually get home from work and the place really gets busy. Eight people in the waiting area who ordered on line or on the phone, I watched two of them get their money refunded because it was taking so long. I've given them 5 or 6 chances, I'm not going back. Oh ya, if you pay with cash they won't give you a receipt. Guess the owner (It's a franchise, not a company store) or someone working there is hiding the cash. I'm driving to the next closest store and making the hour round trip next time, might as well drive instead of standing in the waiting area for an hour. Maybe the other store has better customer service. read more

I've had great pizza from Little Caesars. This particular location is not run properly. Four out of five times they had no pepperoni pizza ready. I tried calling ahead and they didn't answer the phone. Workers just playing around on their phones when I went inside. read more

Calling the owner out on this one. Your store shouldn't be in operation. It's clear to me you have no investment in this franchise other than financial. Ordered twice online and your store isn't properly even integrated with online orders. Both times I have had to wait 20 minutes+ beyond when the app said my pizza should be ready. Your employees are running around frantically. Not even sure you have a manager on duty. This place is a disgrace. Sad that Little Caesars approved you as a franchise owner. Shame read more

This is sad... me and my family were very happy there was a Little Caesars opening up by us. When it opened up it was good until now... they take forever to get out your order they don't really care about their customers and it's sad I'm writing this because I don't ever write reviews for places! Me, my mom, sister and cousin went to go pick up an order we placed on the phone and we went through drive thru to go get it. The guy in front didn't even get his order and was taking forever so then I drove around to walk in and get it. When I walked it they said "hi welcome to little Caesars I'll be right with you" I then said okay and stood there for about 20-25 min! That's ridiculous and it's so frustrating you are there to pick up an order you made on the phone 20 min ago and expect it to be ready and for someone to acknowledge you are there and it takes them this long! I do not recommend this place to anybody go to one that's further you will get better service! I went today placed an order on their app and we got the pizza but the one pizza that I got that was stuffed with pepperoni and light sauce we got home and it was doughy had extra sauce and extra cheese it was so filled with sauce that when you tried to pick a piece up the cheese slid right off never going here again! I'm done with it read more

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