This Wingstop location in Oakbrook Terrace (Roosevelt Rd) is honestly just mid. Nothing fancy, nothing unique -- if you're craving Wingstop, you're probably better off visiting another location, especially if you have dietary restrictions like Halal. As someone who eats Halal, I appreciate that they offer it here, but it's only available for bone-in wings. You can place your order online, but then you have to call them separately to let them know it needs to be Halal -- which feels pretty inefficient. They do take the extra time to keep it clean and prep it properly, which I respect, but it usually takes an extra 20 minutes or more, so plan ahead if you're going that route. The wings themselves are solid -- nothing bad, just not outstanding. I will say the Mango Habanero is definitely a favorite -- great flavor with a nice kick. The other flavors are just okay, but if you're not big on spice, I'd recommend asking for extra ranch or blue cheese to cool it down. That really helps. The inside of the place is very average -- nothing to write home about, but it's clean and there's a good amount of seating. I've been here with a group of friends and we had a good time. It wasn't anything super memorable, but it's a chill spot to hang out, eat wings, and relax. I also noticed the Halal option costs a bit more, which makes the value feel a little off, especially considering the extra time and effort required to get it. Overall, it's not a bad place -- just not one I'd go out of my way for unless I needed Halal wings and had some time to spare. read more

this the best wingstop around! the fantastic service with the girls work there I see them everyday . I also do DoorDash they give very good fast service In delivering the oders ! my fav place! Great food and ambiance read more

Whats with all the bad reviews this place is goated because like the wings t goated. I bet u wrote a bad review bc u got plain wings or some other bad flavor. I recommend og hot and cajun it will chage ur life! The inside is nice and although it takes long to order sometimes its worth it! read more

If you want to know what horrible is come here they were to busy on the phone having me wait 15 minutes with no line and giving me dirty looks. He asked his manager for help and she said no wait and made us wait another 15 minutes arguing horrible do better read more

Wingstop - Chicken Wings Near Me - Oakbrook Terrace, Illinois

Great customer service everything was perfect employees were very helpful. Clean and reliable definitely come back.

I had a delayed order that was cause by some sort of miscommunication on the phone. Despite this and the busy environment of Christmas eve, the staff would diligently to help me fix the order and made the wings perfectly. They always keep this location clean and work hard to make you happy. They care for their customers and corporate should honor the hard work being done here. read more

This is hands-down the worst Wingstop experience I've ever had. I placed an order directly on Wingstop's own website, waited over an hour, and my food never arrived. When I called, the store casually told me the DoorDash driver "just never picked it up". To avoid serving my kids cold food, I drove to the store myself only to be told they would not give me my own order because DoorDash had to "release it," even though Wingstop took my payment. The order had been sitting there for over an hour, and the staff refused to remake it. Their attitude was basically: "Not our problem". DoorDash then told me the opposite that it was the store's responsibility because the order was placed through Wingstop's site. When I tried to cancel, Wingstop blamed DoorDash for the refund, and DoorDash immediately said they couldn't refund something they didn't charge. It was like watching two companies argue over who didn't want to help me. After almost ten minutes of back-and-forth nonsense, the store finally agreed to issue the refund. In the end, my kids and I got no food, I wasted an hour and a half, and the staff acted like they couldn't care less. Horrible customer service, zero accountability, and a complete lack of basic common sense. I will never return to this location and I recommend others avoid it too. read more

I have had 2 instances of me telling them the name for my order and sitting there for 15 minutes longer than the estimated wait time. just for them to take the order that's been sitting there on the shelf. Meanwhile workers are on their phones instead of maybe asking me my order name if they forgot. Terrible service. read more

Have been on hold for 13 minutes. All they asked was to hold on. while whole restaurant is empty and no customers in line

Picked up 20 wings tonight- after taxes it comes to about 1.40 per wing and these were the tiniest dried up saddest wings I've ever seen. How anyone sell food of this quality is completely unfathomable. This is my last time ever ordering from this franchise, not even just this location. read more

Wingstop - 20 Wings - Chicken Wings Near Me - Oakbrook Terrace, Illinois

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I went out of my way to visit this wingstop because I heard they sell halal chicken wings. The store itself is difficult to access as the lanes to get in only allow to to come from one side so it's a mess on a very big and busy street I was told on arrival that the wings that were halal were the classic bone in. I got a combo meal with 2 flavors fries and an extra side. The chicken itself was very poor quality, I've not experience something like this before where it actually has the feeling of plastic and you can't hardly break it down when you chew. The sauces were not good. One was very salty the other really had no taste, the fries were good and had the peel still on them along with seasoning and they were very fresh. There is a 10 cent/wing charge when you purchase halal wings they do not tell you this upfront and I found that deceptive. The ranch sauce was not very amazing, I had heard such great things but it lacked flavor the time I got it. Overall the chicken was poor quality and quite underwhelming, fries were great but corn was too salty and drink was very watered down. The restaurant is hard to access on a busy street but inside it seemed clean and the people at the front were pretty attentive. Too bad the food was just not good read more

the food service was good and the service was quick the wings were very tasty. the staff were very good. the store was also very clean

We ordered the $16.99 meal deal which was 20 boneless wings with 4 flavors and a large fry. For our boneless wings, we went with the lemon pepper, garlic parmesan, Louisiana dry rub, and mild. All of the flavors were great! If we had to choose a favorite, it would be the garlic parmesan. We normally get bone in, but we really enjoyed the boneless wings. The wings had a tasty breading on them and were decent size. The fries were super tasty and I like their seasoning on it. My husband wasn't a fan and said the seasoning was too sweet. You can also order them without seasoning. Their service was prompt and food satisfied us. We would recommend this Wing Stop. read more

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Commercials make it seem so much better than it is in reality(all do buy still.Wings were dry under seasoned and just okay.

To start off, the cashier gave us a dirty look from the get go! We put that aside and got up to order, had a simple order of 15 wings all flats. But according to the cashier it was "IMPOSSIBLE" to get all flats (they had the option for it online). He assured us that he would put as many flats as he could but we only got 3 flats out of 15 wings ! We also had to wait over 30 minutes to receive the wings. And to top it all off, the wings we got were burnt and chicken less, it looked like someone took a bite out of them. NEVER COMING BACK!!!!! read more

The takeout orders are never on time & they seem to never be prepared when they have a group of customers.

Food is good. I have always gone to this wingstop. The cook in the back is amazing! Great guy. I always get a large side of Mango Habanero sauce and pay for it. This time the manager (lady) said they can't sell me extra sauce. WTF! Are you serious. You can't sell me extra sauce. Because why? That's why I am giving you a low rating. Not on the food but the customer service. read more

These are the best wings I've ever tasted. Immaculate taste and good service and good ambiance.

I don't know WHY I keep trying with this place.....I just left there, got home and they gave me the wrong wings. (Bone in instead of boneless) I checked my receipt; and yep, It said boneless too. I was beyond annoyed and called them......10 TIMES.....and they won't answer, an automated message comes on and then hangs up. I have been trying off and on for the past 45 minutes. Unbelievable. read more

Horrible customer service and mediocre wings for way too much money. I spoke with someone named Ahmad on the phone and ordered 2 large combos (10 pieces each combo) halal. I was trying to ask him questions about the combo but he was quick to cut me off. I assumed that maybe he's super busy and wasn't able to answer the phone correctly so I just went there and hoped for the best. The combo comes with 2 flavors + 1 dip + fries or veggies with a 20oz drink. Therefore if you order two combos the presumption is - as stated per their menu - that I would receive 4 flavors 2 20oz drinks, 2 orders of fries or veggies, and 20 wings (or 2 large combos). However when I went there Mr. Ahmad told me I would only receive 20 wings with a selection of 3 flavors. This did not make any sense! When I asked him about it at the store he told me that I am misunderstanding the clear language posted on his menu. I initially wanted to laugh at this comment but I held it in and politely asked him if it would be possible for him to explain that menu because his explanation of three flavors total for 2 large combos did not match up with the advertised 2 flavors per large combo on the menu. Mr. Ahmad then got upset at me for wanting an explanation. He said he would be voiding the order he put in and got upset at the fact that a receipt was being printed. He took his receipt and attempted to throw it at my buddy and specifically said, "you are wasting all of my paper." It shocked my conscious that someone would be so rude. I still can't believe he tried throwing a voided receipt at our face. He refused to explain the menu to me and rather stated you can have it or walk out. I chose to walk out and leave him this review. I hope he takes the time out to understand that customer service is very important. While I was not confused about the plain language stated on his menu, in the alternative, even if I were confused about his menu he should take the time out to explain it to make my day and continue our business relationship. I only came here to help another halal restaurant out despite their wings and sauces being mediocre at best but I don't think I will come back here for this exact reason. I have posted a photo to show you what their menu says. Don't let Ahmad lie to you and do not pay for something that is not par with what everyone else is getting. Ahmad didn't like the fact that two Indian guys were questioning his authority but answered questions for the white people behind us with no adversity. I noticed this before when he did acted similarly to a black customer on a different occasion. I didn't speak up then but I am happy to now. Good luck Ahmad. read more

Wingstop - Look at the large combo each one includes 2 flavors and 1 dip don't let Ahmad lie to you. - Chicken Wings Near Me - Oakbrook Terrace, Illinois

Waited 15 min after the mobile app said my food was ready for pickup, got home and opened the box to see 4 or 5 VERY long strands of hair stuck to the wings. Really disappointing. read more

This is a decent location. Food's always fresh. Service is pleasant. Facility is clean. Alot of parking in the lot. They do charge for all flats/drums. But take note that during the lunch hours they're extremely busy. read more

Super unorganized can not expedite line everyone looks confused They need training sorry won't be back read more

Just picked up some wings today for Bears game. Ordered different flavors (original, garlic Parmesan, mango habanero , Luisiana rub). Food was ready when I got there and steaming hot when I brought them home. My family really enjoyed the food. I was impressed by the cleanliness of the store and workers were all wearing masks. I've been here multiple times this year the this place is always on point. I'll defiantly be back here a few more times this year. read more

Wingstop - Garlic Parmesan wings - Chicken Wings Near Me - Oakbrook Terrace, Illinois

The service is 10/10! They have a separate fryer for Halal wings, such an amazing experience

I love wing stop but the wing stop door dash integration is ass. My address came through wrong (even though it was correct on the receipt I received) which caused me to not get my order. Wing stop and door dash just keep telling me to call the other one resulting in not having my food two hours later and being on hold for a significant portion of that. Bruh, just pick up your food. read more

Don't eat this shit I had some last night woke up sick asl pretty sure I got food poisoning

This is what I witnessed today at noon. No uniform, no gloves, and eating over food in the open. This is disgusting. read more

Wingstop - This is what I witnessed today at noon. He had no uniform, no gloves, and eating over food. This is disgusting. - Chicken Wings Near Me - Oakbrook Terrace, Illinois

After losing all of our basketball games we decided to go get some good food to cheer us up. We heard that this wing stop was halal and decided to go there. After 30 minutes after placing our at order at Temu Buffalo Wild Wings we realized that they didn't start our order and we had to wait another 25 minutes for our food to be ready. We thought it was going to be a pleasant meal but little did we know ... when we opened it smelled like a 50 year old locker room and had hair on our food. After tasting our food it was extremely oily and smelt very bad. After tasting disgusting wings we tried to wash our mouths out with a drink. I ordered a fruit punch and the lady thought she was a Turkish trick ice cream cart server and was moving the cup around to try and play with me. After finishing up our food we came to a conclusion that the best food we had was a packet of ketchup. If you ever think about eating at this restaurant read the name and how it says "wing STOP". read more

The service was not great. We waited over 30 minutes for 12 wings. Nothing special, just wings. Additionally, there were no garbage cans in the dining area. Disappointing ambiance and service. read more

Food was cooked hot & fresh. Too much sauce on the wings but not enough meat. Go for the boneless wings, it might be a better value b/c the wings were really little and didn't have much meat on them. read more

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This place is always a hit or miss for my friends and I. We live at Versailles and when we have late night cravings, we rely on Wingstop to satisfy our cravings since they open til midnight and that's a rarity for suburbs restaurants. Usually, we order online, go pick up, and bring it home to eat. I highly recommend ordering online since you never know how crowded it may be at the store. They used to serve the large thick fries but it's been awhile since they stopped that and downgraded to thinner cut fries. For the sauces, I recommend the mango habanero and the lemon pepper. Make sure your entire order is there when you pick up your food. One time, I ordered online and they forgot to give me the veggie sticks..I was quite disappointed. But it's the only thing around that satisfy my late night wings cravings so I keep coming back. read more

Wingstop - Chicken Wings Near Me - Oakbrook Terrace, Illinois

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Walked in late at night to pick up my online order, and nonetheless everything went smooth. Employees were helpful and attentive. Food was nice and warm, I went with the classic tenders and boneless wings and they were outstanding. Good crisp on the tenders and the wings had great flavor. This is what you call your classic WingStop service. A1 Quality. Best location in the area hands down! read more

For some odd reason, I always have a major craving for wings right after gyming. Luckily, this Wingstop is located right behind our apartments. More than often, We uses the online ordering system. More efficient this way since we hate waiting. My friends and I usually get the 15 wings combo, we do not want to overdo it since we just gym (#diet). The combo consists of 15 wings, a large fries, 2 drinks and two sauces. I would recommend getting the Salt & Pepper and Mango Habanero. As for the fries, hit and miss. Sometimes, the fries are salty, greasy and cold. The staffs are friendly and helpful. My friends and I always come in 20-25 minutes before closing, but they do not seem to mind. If this was the other way around and I was the worker. I would be like "get out". This Wingstop is located in the same plaza as a Subway and a Starbuck, so plenty of parking. read more

Wingstop - Chicken Wings Near Me - Oakbrook Terrace, Illinois

The food took forever, and the fries were recycled. I asked for fresh fries. He took mine away, and gave me worse than originally. Stay away from here!!! Awful customer service. I will never go there again. I left the food at the bar. I ate a few wings. And left! read more

Called to check if curbside pickup was available and they said yes, just call when you get here. Arrived to pickup the order and they refused to bring it out and refused to offer a refund even thought the food wasn't picked up. SUPER RUDE on the phone. read more

First visit to this location. I was dreading soggy bone in wings so I chose tenders 15 pc tender for 3 people. I noticed it was very disorganized and food took quite a while 35 min which is ok as long as they a fresh. The young man working the counter was very difficult to hear and seemed angry about taking my order. My order came out the bag looked the right size I asked the employee are you sure this is the 15 tenders. They responded yes. I got home and they were not tenders. They were the soggy bone in wings that I was trying to avoid. Waste of $26 I will likely not return to this location. read more

Order placed at 5:05pm. Was asked to pay over the phone since it was a larger order. Something was wrong with their system as it denied both debit cards, then received fraud warnings from the bank. Not sure what that was all about. Arrived at 545pm to wait in line for over 10 minutes to pickup. Was told the order still was not ready. Had to listen to the 2 people making the food bicker and argue with each other while waiting. Got home to find that a few items were missing. Called and was told I had to go back to the restaurant for them to credit back what they had charged me for but never received. A 20 minute drive with company waiting at my home for food? I don't think so. Can't really complain about the food itself, but don't think I'll be returning due to their lack of customer service and general process. read more

I'll start by saying the food was delicious...when I finally got it! Placed an online order, it said it would take 16-21 minutes to be ready. Got there at the 18 minute mark, checked in the manager looked for my order and clearly found the ticket for it hanging in back waiting to be made. He came up and told me it would be 5 minutes which seemed reasonable especially since they were busy. A few people were there placing orders at the register and waiting, I didn't think much of it. There was a manager and 2 cooks. At some point one of the cooks went to the restroom, when he was done, he stopped by a table and started talking to some customers that he seemed to be friends with, he was also casually cleaning the tables, which was good because it looked like a dumpster in there. Meanwhile cook number 2 headed to the restroom. The manager then calls the name of someone who walked in 10 minutes after me and ordered at the counter, he got his food and left. At this point I am 40 minutes since my order was placed. I went to the counter and asked the manager when my food would be ready. He asked my name again, found my order ticket still hanging there to be made, went to the dining area and yelled something at cook number 1 who was still chatting with his friends. He then ran to the kitchen and quickly made my order. It was over 45 minutes from when I ordered and nearly 30 minutes from when I walked in. I was not shocked to hear other customers telling me this location is like this every time that manager is working. What a joke! I will never visit that location again. read more

Great food, never had an issue. The people are always nice. They offer halal wings, which is a plus.Their problem is that they don't hire enough employees. I usually order online and don't have an issue, but I noticed it's the lunch rush that you'll have an issue. Super long line and whole bunch of online orders and they only had two employees working. Trying to give the benefit of the doubt. Maybe someone called off, but seriously, it's a Monday, 60 cents boneless wings. You know you're going to have a huge crowd. You have to do what you got to do. Customers first. read more