While placing our order, the employee at the register, identified on the receipt as Chase, displayed an unprofessional attitude and appeared disengaged from his responsibilities. Rather than assisting us promptly, he continued conversations with other customers while our order was left waiting, which created an unpleasant experience. Additionally, our order was prepared incorrectly, which seemed to reflect a lack of attention and focus during the transaction. We attempted to contact the business regarding the issue, and although our call was answered, we were placed on hold for an extended period of time. When we did receive a response, the interaction was handled unprofessionally and lacked courtesy, as no apology or acknowledgment of the inconvenience was offered. I believe customer service and professionalism are important standards for any business, and unfortunately this interaction did not meet those expectations. I hope management will address these concerns appropriately to help improve the overall customer experience in the future. read more

I would like to give a special thanks to zaniyah the manager, my order was fast and tasted delicious.. she is always courteous and friendly.. one of the best wingstops in Oklahoma..10/10 service.. read more

Food is always good. However, the take-out service is horrid! My unsweetened tea looked and tasted as if they started to pour sweet tea...halfway they remembered it was supposed to be unsweetened and filled up the rest with water! Yuck! We ordered two blue cheese dressings but only received one. My advice: eat in the restaurant and skip the take out! If you need wings for take-out, maybe use B-Dubs! read more

When I tell you they don't play bout me !! They always make sure my order is right and have no issue being nice. I always do my order over the phone and they are always so sweet. When I say I love this location , i really do! read more

I phoned in an order and was given 15-20 min to pick up as time frame. Show up 30 min after and they could not find my order. Takes them 20 min to figure out to ask me my last name. The order had been ready and bagged, the counter service is abysmal. Same on 104th and Moore I -35. Not first time for this low level of service. Pay up for people or train better or both. Prices are higher but its not reflected in service experience. read more

If I could give this place a negative number I would. They have a bunch of kids that has ZERO care of what they give you for food. This is the second time I have received garbage of food from them. I asked for extra seasoning on the fries and I got absolutely no seasoning. Not to mention they were so soggy, soaked in grease and not completely cooked. They never pick up the phone when you call either, I listened to their recording for 30 minutes while I was waiting for someone to answer. read more

Wingstop - Soggy undercooked grease soaked fries with absolutely no seasoning. - Chicken Wings Near Me - Moore, Oklahoma

As I was ordering, the woman taking my order seemed like she didn't want to be there with a crunchy attitude and smart responses. The garlic parmesan chicken tenders were entirely too greasy with the batter secreting the strong scent of garlic. The fries were soggy with a mix of sweet and salty. The saltiness was way too strong for enjoyment and the sweetness wasn't mixing well. I was the first person in the restaurant to order and 7 people went in and got their food before me. The restaurant itself was not prepared for customers with the kitchen floor being wet and dirty, the dining tables not being cleaned and the sickening smell of the ingredients as you enter the facility. read more

Easily one of the worst run establishments in this area. After ordering a carry-out order, asked the people at the front a couple of times about my order who didn't seem very interested to help. After over 30 minutes and another carry-out order getting their food within 10 minutes, asked a third time and people at front finally realized it was already completed long ago and put on the online orders shelf. Pretty incompetent workers here, steer clear of this one. Meanwhile through all of this, I saw about 7 or so Doordash and people getting online orders having to show their phones to the clueless employees since apparently they couldn't find their online orders. What a worthless restaurant, be better. read more

pics of employees handling food with bare hands when packaging brownies- also same employee went and opened door for carrier delivery and went back to packaging brownies without sanitizing hands - employee set up in dining area filling dipping sauce no gloves. read more

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We arrived at 11:00 -first in the door. The guy took our order. As soon as we got our drinks, you could see that the drink station had not been cleaned from the night before. The Trash can was still full from the night before. Go ing to the rest room, it was as bad! No paper, trash on floor. The food was greasy, salty. The fries had been cooked in old grease. This place will have a hard time staying open because no one wants to pay over $35.00 and leave the food on the table. We won't be back! read more

I will never order at this restaurant again! I had an online order and they gave me this nasty fries! read more

Wingstop - Burn fries - Chicken Wings Near Me - Moore, Oklahoma

Ordered on Father's Day evening 2022.... Supposed to be rolls but literally 1.5" thick and hard as a rock. 5 piece tenders in Louisiana Rub that were cooked way too long and were so tough you couldn't bite into them. VooDoo fries that were so greasy they were inedible. Notified restaurant about the subpar quality as the worst I've ever eaten at a Wingstop. read more

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So I got my entire order besides the corn, my husband gets home and I have to make him go back up there for the corn. They took my whole order back and made the corn and said they wouldn't make my food fresh after I waited a hour!!!!!!!! $25 straight to the trashcan. Won't give us a fucking refund for shit. Never purchasing shit from Wingstop again. Absolutely awful staff!!!! read more

Wingstop - DONT ORDER ONLINE - Chicken Wings Near Me - Moore, Oklahoma

I usually love Wingstop, but the wings at this location were the worst wings I've ever had. They were over cooked and dry. It was like eating chicken jerky off the bone...yuck! I won't go to this location again. read more

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The food was burnt!!!! I've had wing stop a few times and I have NEVER had my food look like what it did!! Wasted $23 for lunch. Go somewhere else and save your money unless you like burnt food. read more

Today the service was awful. Had to wait over an hour to get our order as others that came in behind us got theirs. They weren't online orders they were orders places after us in person. At minimum 10 online orders came in and went out while we were waiting. And when i asked numerous times for my order it was the same response they are working on it. I hate to do this to a restaurant i love but today was just ridiculous. Horrible wait time. read more

The food here is delicious and consistent! You can expect to get exactly what you ordered. The vibe at this location is very calm and chill. The employees and managers are also very kind, friendly, and relaxed even when they are slammed. This energy is so refreshing. The layout of the restaurant is also very spacious and relaxing. The lighting is low which has a calming effect (I hate florescent lighting!!) and bathroom and drink stations are super clean. read more

Wingstop - fries, wings, veggie sticks - Chicken Wings Near Me - Moore, Oklahoma

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If I could give 0 stars I would, horrible customer service. Manager rude to employees and customers,

Whoever made that lemon pepper sandwich why'd you put a whole lemon on my sandwich horrible I would rate 0 stars if I could read more

Wingstop - Chicken Wings Near Me - Moore, Oklahoma

40 fucking minutes for 10 wings?? The staff don't even give a damn about peoples order. "Order online to skip the wait" my ass. My order was literally just sitting there, READY, when the lady said it's not even ready. The service is shitty and the girls up there really need to find a better job if they can't even have some simple organization about orders. People have been there waiting for over 40+ minutes when their order is already done like the fuck?? Really?? Get real wing stop. If this continues it's not going to be a wing stop, it's going to be a wing dump because ain't nobody gon be coming here w this type of customer service read more

Terrible service by the employees, it's clear they don't care. The spices are always wrong or missing and orders take wayyyy too long to come out was quoted 40 minutes for a pick up and it wasn't ready for over an hour. Our family loves Wingstop but the crappy service, food quality, and wait times have finally pushed us to not use this location again. read more

The wings were good. My husband's order was wrong. He ordered 8 mango habanero wings. He got 4 mango habanero and 4 of something else. No ranch with the wings. This is the second time we have ordered online and it wasn't right. read more

Ordered are food over the phone gave my name they said it would be 20 minutes. Showed up to pick up the order and the front counter person said we don't have and order in that name found out that they charged another customer for our order. Luckily he was still there waiting for them to finish up and over hear my conversation looked at what they charged him and told the counter person that this was not his order. It all got straightened out but what a fiasco. Food was good service could be better. read more

I have been ordering wings from Wingstop for some time now. I enjoy wings stop over BWW but due to my recent experience I will be looking for wings at a restaurant that is NOT Wingstop or Buffalo wide wings from this day forward. As much as I have enjoyed wing stop I will no longer be a customer. I went to the Wingstop app on 12/18/22 and ordered a delivery of wings. Then I received a text that my order would be here at 7:42. Next I receive a text that the driver is arriving. So I go outside and stand in 40° weather for over 15 minutes. I see the driver drive right by me twice as the driver calls me to let me know I need to be outside because they can not find me. I told them to look for the lot that has lights on the outside with a guy standing by the fence and that would be me. So next I see on the app that my order was delivered and I never received my order. I guess the driver got hungry or something. So I called the Wingstop that my order came from and the first lady I talked to was one of the rudest people and hung up on me. I continued to call back and when I finally got to talk with someone they informed me that it was not their responsibility and that I need to get ahold of Doordash. So he told me to call Doordash and so I finally after 10 minutes got to talk to someone at Doordash. That person connected me with somebody from Wingstop. So here I am a person that was in a really bad accident that can not drive to go get my food myself. Instead, I have to depend on people and companies to deliver, be honest, and live up to the expectation of a business that delivers read more

It's been years since we have had wingstop, it was not too bad! Only thing the fries were soggy and no seasoning. I would definitely go back because the wings were hot and fresh. read more

Just had doordash drop off an order to me from this location and this is at least the third time in a row i have har absolutely zero seasoning on my french fries and this time i asked for "extra seasoned" fries. I also asked for ranch and got zero ranch but enough blue cheese to last a week... if i even liked blue cheese. Wingstop used to actually be my favorite spot to eat but this location seems to be all about cutting corners and being lazy. Good news is that BWW seems to be making good food again! read more

Ordered 50 wings and three large fries! First impression means a lot, cashier had an attitude from the start, so much that my wife walked away. Then, 45 minutes later, when I got our order they shorted us a order of fries( had to wait another 10minutes for that). Then when asked if there was a key to the mens room , was basically looked at like I was stupid( the door was locked the whole time we were there) and as I was leaving heard one of the employees say, " Don't ever trust a customer!" I will no longer be going to this location. I can deal with the wait cause I understand wings take a while to cook, but I won't deal with teenage attitude when I basically ordered enough food to pay the cashiers pay for the evening! read more

It's really not that hard to get an order right when you have minimal things on the menu... 2 out of 3 meals in our order were wrong! And left us overpaying $4-5 because of it. It's not much but it's annoying when you aren't getting what you paid for. read more

I had mobile order and it said my order was complete so I went in and they said 10 more minutes. The time before when I came, two employees were fighting and getting in each other's face in front of customers. Doesn't seem like a place that's tan well. read more

We ordered 30 mins before we wanted to pick the food up and still had to wait 15 minutes when there was NO ONE in the store eating. We walked in to pick the food up and a bunch of young kids were inside eating and dancing instead of making food. We waited about an hour total and the food was COLD when we got it. Had to air fry it when we got home. There were zero patrons eating in the restaurant when we got there to pick up our order and they still gave us cold food. they quoted a walk In couple 45 mins when they were all just back there dancing and talking instead of making food. They were absolutely not professional and not focused on getting food out quick or fresh. read more

I should have known when the restroom reeked of marijuana that there would be an issue ( cook had just walks out) . The thighs were burnt and not to the quality I get from other wing stops. The staff was in the back laughing really hard as one girl hustled back and forth. I hope they fix this I like the other wing stops read more

the food was alright but the customer service was flat out rude, their was a lady working at the cash register and when I walked in she just said she clocked out and couldn't help me but then she started helping other workers and we had to wait 30 minutes just for a 6pc wings meal and they weren't even busy. this place will not see my buisness anymore read more

Great location, delicious wings, awesome and fast service and clean!! Guy at the counter was super friendly, it was like we had known each other for a long time, great service! Wish I remembered his name so i could give him a shoutout. Yes! Finally! I don't have to drive to Norman to get my favorite wings! This location is significantly bigger than any wingstop location I've been to. Plenty of seating and their wings are the bomb. The quality and size of the wings are way better than Bdubs. They don't have as many sauce options but you don't need super thick sauce to cover up the meats flavor. They give a 10% discount to public service workers (police, firemen, military). Their fries are amazing and they have a (what I call crack) seasoning that seems to have a little bit of sugar in it. read more

Stopped by this site after an exhausting Friday off work followed by shopping. I ordered half parmesan garlic & happy Louisiana rub boneless wings. They were so good! There was a great chicken to breading ratio unlike at Buffalo Wild Wings where there's could be too much breading & too much sauce. I received my wings fast as well. It took no time at all. The staff was very friendly & the place was clean. For sure going to be my go to place for wings now! read more

The last four door dash orders have not included an item we have paid for. The last order the fries were raw. I tried to call the store twice and was hung up on both times after an extended hold. I sent a message through their website for customer service and did not hear back. I called the 800 number to follow up and was told that they would get back to me. That was over a month ago. It's a shame as we love wingstop but are forced to not patronize this business any longer. I also will file a complaint with the BBB for lack of response despite multiple attempts to get them to respond regarding items we paid for yet never received. read more

Wing stop used to be THE place for wings in OKC. Their quality has gone way down hill. It's really a sad sight. I'll stick with Buffalo Wild Wings. read more

I will keep it short, they messed up my order and when I drove back (half of food at home getting cold) they told me I was wrong. Then a friend of the manager started insulting me and saying I should stop making a scene. I will never go back, and I hope no one else does as well. read more

Finally a great alternative to BWW! Brand new restaurant off of the I-35 Service Road in front of Warren Movie Theatres in Moore. I ordered togo online and paid when I got there to pick up. I love that they have an option like that. It's quick and easy and much better than calling BWW and being on hold for 10 minutes or so just so someone can take your order. The restaurant itself is nothing fancy, but it's new, clean, and pretty spacious so that's always a plus. I got 8 wings (4 Cajun and 4 Louisiana rub) and an order of carrot sticks, with a side of ranch. The chicken was fresh, juicy, and still pretty hot when I got home. (But I got there as they were bagging it up). I know they don't have as many flavor choices as BWW, but they had the ones I like and Wingstop's chicken is so much fresher and way more flavorful IMO. Overall, I'm happy with this new addition to Moore. read more

Wingstop - Cajun and Louisiana rub classic wings with a side of carrot sticks. - Chicken Wings Near Me - Moore, Oklahoma

We won't come back here again. There are nine of us here for dinner this evening. Two of our party received food 15 minutes ago and it was cold. The rest of us haven't received our food yet after a 45 minute wait. I asked to speak with a manager. John spoke with us and said sorry we are very busy. We have had people waiting two hours on food. I said I understand but there are at least four empty tables within eyesight. He said we have three managers on duty working on it. I told him our waiter Spencer was doing s great job. There isn't even a line waiting for a table and there are empty tables. The managers excuse was a poor one. I hope BWW takes care of this. We were very disappointed. read more