Very disappointing experience. The cashier who took my order was extremely unfriendly and seemed to treat customers selectively. I can't speak to her intentions, but I left feeling like I was treated differently, and no customer should leave with that impression. Management seriously needs to improve customer service training. The food was also way too salty. The Lemon Pepper wings, Cajun seasoning, and especially the fries were overwhelmingly salty. I won't be coming back. read more

My son loved the food, I love the people who work here too, because they are so kind and respectful to my son and I we will come here for the next 35 days until we go back to Kansas. read more

Wingstop - My son is very satisfied!!!!! - Chicken Wings Near Me - Norman, Oklahoma

They would not give my friend free birthday wings when the website says you can get them. Very disappointing.

I have to admit that I'm torn. First off, the wings are good. They'd be better if they drained some of the oil off before adding the seasoning. The dining area is filthy. The floors were dirty and desperately needed to be swept. Soda machine is awkwardly located. No problems with service. read more

I always enjoy the wings and fries. Unfortunately going to this location was the worst devision EVER! As mentioned in a previous post - who made the decision to place the soda machine on the counter in that location? The ethnic music was so loud that the walls were shaking and you couldn't hear the other person at the table. I won't be going back to this location. read more

The worst and most grossest wingstop ever, gave me a side of wings with all that damn oil disgusting and it's dirty as hell in there too. Lazy employees read more

Wingstop - Messed up Food - Chicken Wings Near Me - Norman, Oklahoma

See all

Very poor customer service. Ordered take out when arrived home discovered half of the order was incorrect when called to speak with manager she was rude. Would not fix the problem as it was 10 min to closing. When I said I would like a refund said she would not do that. I could return the food but she would not be refunding my order. I will never return again. read more

Figured I'd give this place another chance since my last one wasn't good due to bad service,but not so much! Called en route to work to order food(I have 2 cell phones) I called 6 times,3 from each phone and twice it's as if someone answered and sat the phone down without speaking because I could hear background noises, the other 4 calls went unanswered.The community deserves better!! read more

Went by here twice on 4-20-23 the first time, a school bus of kids pulled up and the school teachers informed me that it was worth leaving. So I left and came back an hour and half later to some people waiting outside. I asked the group why they were waiting and they informed me that since the staff had a small stack of online orders they were no longer accepting dine in orders. Wth? Then why is your open sign even on? Thanks for wasting my gas twice on two separate trips. Just for the GM's info, when I walked in everyone was standing around not doing anything. YOUR STAFF IS LOSING AND COSTING YOU MONEY. read more

Wingstop - The sign says open, and the staff says they aren't taking ANY orders in a very rude tone. - Chicken Wings Near Me - Norman, Oklahoma

Food is gas, customer service is horrendous. She was rude when I walked in. I was cut off multiple times regardless of this being my first ordering in person. She was on FaceTime the whole time, and made a rude comment about a customer walking in as if it's not a public restaurant?? Aside from that, food is bomb as always. Thanks! And the restaurant ambiance was noisy but not much you can do about that. Lol read more

Rudest employees and manager I've ever encountered. Literally called a "n****r" by the chick at the register with the bad makeup. They're so illiterate that they can't even read the purchase agreements they make with the company that provides their coupons. We brought in a valid coupon and they refused to honor them because they didn't understand how the QR code on the coupon works. read more

So, I'm a fan of Winstop in general. When done well, I feel like they can be the best wings. Consistency seems to be an issue among all Wingstops (I've been to different ones in Missouri and South Carolina). Here's the sitch with this one: Pros- the woman that worked the register the day I went in was SUPER nice. She seemed knowledgeable and efficient as well. I gave a rather tedious order, and she took it down without a sweat. The food took a while, but it's always fried fresh, so I won't ever really complain about the wait time. And my order was correct (though I did order in person), with everything looking up to standard (good amount of fries, sauce inside, right amount of wings, etc.). Con- the only con I had was the level of doneness on my wings. I'd asked for them to be double-fried/well-done, but it felt like they were only fried once. You know how the skin can get soft and feel gummy? It was kind of like that, and it kind of got to me after a while. Had to pick off bits of skin that were just too... gummy. All in all though, I'd definitely go back. Mango habanero is just too good to resist! read more

Incredibly rude, slow, and extremely food delivery unfriendly. Pay no attention to customers, always on their phones, and never have orders ready. Which causes extreme wait order back-up would highly avoid read more

My wife went and got wings for us and all I can say is .... terrible! The wings were like they had been fried once at lunch and then thrown back into the oil to heat them up for our dinner. The same thing with the fries This was disgusting as well as it seemed as if the oil hadn't been changed in a while. We will never eat here again! I know food prices are up but thats not an excuse to serve obviously not fresh and made to order food to your customers! It was our first and last time at Wingstop!!! read more

The wings were drenched in butter to the point where it was inedible. The only way to describe it is a stick of butter with a hint of chicken. Next, they didn't have cheese sauce. Which is fine. I can live without my Louisiana voodoo fries. However, they seemed to make up for the lack of sauce by using sugar instead of salt. Literally nothing in the meal was palatable. Normally I'd go straight to corporate but they aren't even allowing me to click the "contact us" button which means they know there is a problem but don't care anymore. Do not waste your hard earned money by going here, if you want chicken go to Canes or Chik Fil A. read more

Daren was very rude and looked he didn't care about his job and like he hated his job

The service was not ideal my friend had to wait 45 minutes just receive his chicken sandwich. I expected better from such a highly rated establishment. read more

this is actually so disgusting. theres no way no one saw this when making my drink. how is there a whole fly in here? they want me to come back for 6 pc wings after all of this? service is bad here. i was being nice and let it slide but this is wicked. never ever coming back. be safe yall read more

Wingstop - yea no count your days because how you not catch this in my drink? good thing i have a habit of checking my food before anything. - Chicken Wings Near Me - Norman, Oklahoma

The employees treated me like shit, laughed at me and called me a fat bitch, just because I ordered 7 tenders and some voodoo fries.

It's pretty bad when you ask to speak with a manager and are told you're actually already speaking with the OWNER! Being such a longtime fan of Wingstop fries in another city, I'm truly bummed that I can no longer get them hot and fresh on the regular. Edit to add..I really wish I would've seen all these horrid reviews before ordering. This location truly does not deserve all the business they get by fans of Wingstop who've had excellent experiences at other locations. read more

The employees made me seem like I didn't know how to order and I felt rushed to leave I like Wingstop just not this location

Lately the wing sizes have been inconsistent and some of the smaller chunks are crunchy not good. Overall great flavors, awesome fries, and correct orders. read more

Horrendous customer service. The food is okay. Quite often the fries are soggy and underdone. I have given this place so many chances, but I am absolutely done with them. I will go to the location in Moore instead as they are much more professional. I ordered from here last night and they messed my order up by leaving out 10 of my 15 wings. I called and they offered to place this order in the "free remake folder". Tonight they have the phone off the hook so I can't place an order. read more

Owner is rude af to paying customers. Sad establishment. Grumpy for being asked a simple question.

I would definitely say that over the past few weeks that I have been to this location they have definitely Inproved of some levels I came here on a Saturday they told me it could possibly take 35-40 minute wait considering the fact they had big orders but they marked my ticket and it was out in 25 minutes better then the last time I was there wait almost half an hour to an hour, wing were great they just forgot the celery sticks but the shift lead with short black hair, with tattoos on one arm helped me out. I definitely would say she haves gotten better on keep the employees in check and yelling at them when they start getting unfocused and start goofing around, they were quiet and working hard, last time they were playing music and talking loud over the music. read more

I typically don't leave reviews on places but honestly this was astounding. Made my order wrong the first time, fine whatever it happens, asked them to remake it and they did, still wrong. I ordered online so the order is clearly written for them to see. I'm not sure what the disconnect is. The service is just bad. A lot of disrespect from employees and I'm not going to return. This has been a habit at the location and I try not to let one or two experiences form my opinion but this has been a pattern. read more

This place isn't a place you should eat at , I wouldn't even give them a one star ... we were sitting in front of the store to order some wings and they wouldn't even answering the phone and the open sign was off .. so I walk in ask them if they was closed and the young lady said yes. Now this was at 9:39 pm on a Sunday ... the sign stated on the door they close at 11:00 pm .. I will never be back ....... read more

Service is always extremely slow. I haven't been here in 3 years mainly because the boneless wings have a consistency of rubber. Decided to try it again. Nothing has changed. I know they were slammed but the order that I placed online wasn't ready for an hour after I got to the store. The fries were half cooked and didn't have the usual spices on them. Frozen fries from the store taste better. read more

Wingstop - Chicken Wings Near Me - Norman, Oklahoma

Ordered the wings online 5 hours ahead and when I went to pick them up they hadn't even started and said it would be over an hour. This is the 2nd time this has happened, ordered from a competitor and go the same order in 30 minutes. DO NOT go here!!!!! read more

I have ordered online several times to get home to find out that I did not get what I ordered and often the wait time is not accurate and my food is cold. Tonight I came in after an hour wait time to find my food cold again, along with the wrong amount of wings buy one for each order. I explain to them I understand how petty it is to require the last wing that I paid for but they made sure to give it to me and along the way loudly joked about it to the with entire staff about how we need one wing for this guy. It was a completely embarrassing and clearly they were upset like I was some kind of Karen. I don't care what they think. I will not return or use this location ever again. read more

Wingstop - My cold food - Chicken Wings Near Me - Norman, Oklahoma

Food and service was terrible didn't put any seasonings on fries got my order wrong and everything was horrible so not recommend this location read more

Was checked out by Ariana. Worst service as per usual, we will never be coming back here again. Was read back our order while there were like 4 workers trying to talk to her AND while she head headphones in. Got all the way home realized they got not one but BOTH of our orders wrong and then tried to refuse to give us a refund because she "read it back to us" then they had to call 2 different people to see what to do rather than just give us our money back and we ended up leaving with a refund on one of our orders of wings instead of both while she also asked if we had our drinks and fries to give back to them to...??? we sat there for 20 minutes just waiting for our food as it was, our drinks were gone. do not go here unless you want rude service and money lost. read more

Terrible service got there and ordered 45min later I ask and an eta of when my food is coming out and proceeded to get yelled at for asking. And everyone who had takeout complained about the same thing. Don't go here read more

This location has great service, wings are always made to perfection and the staff is always friendly regardless of how busy they are.

As far as Norman, Oklahoma goes, these are the best wings in town! The first time I had em I wasn't super impressed. My bf ordered us the the Cajun wings and mango habanero. The Cajun seemed overly herb-y (if that makes sense) and weren't very crispy. I liked the mango habanero but it has a very sweet, fake mango flavor. I still liked it, but prefer a different wing place with the same flavor I wasn't thrilled by the first time and felt meh about them, however, a friend at work asked if I had tried their lemon pepper. OOHHHHH this is what I've been missing! The dry rub had the perfect bright acidity and crunch that I want from a wing. I ALWAYS order classic wings (boneless are not wings those are saucy nuggets gahhh) and these were awesome! I also found ordering them well done gets the crunch perfect for me, and you can easily req well done on the app! We also tried the limited time flavor, ancho honey, and they are SOOO GOOD. The right amount of heat + sweet is perfection. PLEASE DONT GET RID OF THESE. The fries with Cajun seasoning are fantastic as well. I also get these well done, I need crispy fries! I get bleu cheese for the wings but have to get their homemade ranch for the fries. They go hard. OH and the carrot sticks are really good and huge! One time my bf picked up an order and they accidentally left a piece out, they quickly called and apologized and were just awesome about it. I really love my Wingstop order now, just had to figure out what I liked most! read more

walked in the door and went to place my order once person sitting at a table and was immediately told it would take and 45-50 to get my food. drove thirty mins to eat here. The service has gone completely down hill. Sad I really used to enjoy this place. read more

I have always been a huge fan of wingstop and this location has really disappointed me. The first time I went I had to leave after waiting for an hour and never receiving my food and I wasn't the only one. The 10 people in line in front of me also didn't received their food. I decided to give it another try and yet again I was disappointed. I waited for almost an hour when there was no one else in the store. To add insult to injury my food was cold. Will not be coming back to the location, the one in Moore is a much better option. read more

Always always every time I go to this location they mess up my order the place is never clean and bad attitude from the employees come on wing stop do better read more

The food is usually pretty good, with the exception of soggy fries every now and again. However, the service is particularly bad. This evening, I was on hold for 15 minutes before I realized they had completely forgotten I was on the phone. I called back and they took my order. When I arrived to pick up my food, I'm pretty sure the girl at the counter was high as a kite. I took my food home only to realize it wasn't even what I ordered. I get that things happen, but service has been a recurring issue at this location. Going back to get my correct order, and that will be my last trip to wing stop. Would not suggest wasting your time or money at this shit hole. read more

Basic chicken wing place with a few flavor options, I've ordered a couple times wings were made fresh and tasted good. Not my favorite fries but that's a personal opinion, I like my fries a little more crispy. Service is fast and dependable. read more