The food wasn't too bad but, our chicken was swimming in grease. I could have filled a cup with all the grease. read more

Wingstop - Chicken Wings Near Me - Metairie, Louisiana

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Trash!! Kaitlyn, the manager, couldn't even give a courtesy call before throwing my food away 5 min after closing. Why toss the food if 4 of you are are sitting around 30 minutes after closing anyway? No common sense!! read more

I came here for lunch hour. It was packed. I waited a long time for my food as well. I was in a rush and I was just upset because they took a long time and they did not get my order right. However, It's good food. I enjoyed my delicious potato fries with all the High Blood Pressure salt that I like !! You know what really hurt my soul? That they only give you ONE Ranch to like 10 pieces of wings. I had Hot wings and I love to eat my boneless wings and drench them in ranch sauce so i was angry that they would not give me any extra ranch sauce. I had to pay almost 2 bucks for one sauce when I could go to the dollar store and get a whole bottle for like 1$. I was disappointed because I had High Hopes for this place based of co-workers hyping it up and it was just normal! Maybe I'll go again and hopefully they wont be pack and mess my order up, but for right now I'm going to end this with, Meh. I've experienced better! read more

That was pretty good I just find it was a little over baked into crispy other than that it was okay

Not worth the time or money. Wings were ok; when I asked the cashier what the Hawaiian sauce consisted of I was told "sweet, I like it". Ok... Can't I get a little more than that considering their menu dose not describe any sauce. However I don't blame her at all. I soon saw the manager, sitting at the table behind me, and realized that it was probably due to a complete lack of training. The manager was conducting business and was calling over employees who kept bumping into me as I waited 30 minutes for my wings. The food was ok, very overdone and very tough. The fries were the worst and covered in salt, I couldn't eat them. The most annoying part was the kitchen staff who was blaring rap music that was full of explosives (f words and p words) not appropriate for a family dinning establishment. It was so loud I could not even hear the music being playing by the restaurant speakers. As the manager kept calling employees over he was degrading and very loudly expressing how he already explained to an employee the schedule and he wasn't going to explaining it. Said employee seemed very upset and I later saw he outside looking very upset and I think crying.. Great management.... A customer even spilt sauce all over the floor and the manager laughed at her, quite loudly and said " oh my god are you serious?!" He later left to go into the back and the sauce remained all over the floor as guests tracked it all over the floor. Over all I do not see this restaurant succeeding under this management "style". I will certainly not be returning... Wish I didn't spend my money here read more

Never come here. I ordered wings to be ready by 1:30 in time for me to make it home for the FLA/GA GAME. Placed order at 9am, wayyyyyyy before they opened and they're JUST NOW cooking my order. WTF are they even doing. So pissed. read more

Ordered online, it was super easy, and supa fast! Loved the Korean flavor and Lemon Pepper, Cajun fries are better than Popeyes fries :P The Hawaiian roll was perfect to calm all that spicy deliciousness. Would have taken a picture but the food got devoured before I could. read more

Their bone-in wings are absolutely delicious, but I'd avoid their boneless. Not the best. I've eaten at this location once, but I wasn't too pleased. I placed a bone-in order online to pick up and when I got home, I realized they were boneless. This was upsetting mostly because it specified the type on my receipt and they weren't busy at all. I live a couple of miles from the store, so I wasn't about to go back that evening. My personal favorite flavor is the Louisiana rub, which I really can't describe the flavor other than buttery cajun spiced goodness. read more

It's rare that I have a bad experience with food. This was the worst for me. I ordered an 8 piece with 2 flavors (lemon pepper & mild), with fries and a drink. I paid and then waited for the product. Wingstop opened at 11 so there was no line or anyone inside eating. Simple enough right? WRONG!! The manager was in plain clothes, hanging out with a buddy of his at the 1st table you see by the entrance to the left. After 10 minutes of waiting he left his seat and walked to the counter and asked Ashley what I was waiting on. He then addressed me by name, as printed on the receipt Ashley showed him, she then said its coming up. The guy in charge and his friend both apparently had orders ahead of mine. I found this weird because they opened at 11 am and my receipt read paid at 11:13am. They weren't in line. No one was. I sat outside 7 minutes before I came in the store. One of them had a laptop plugged up underneath the tv outlet which was 10 ft high. They were chilling. 10 minutes go buy and no food. But theirs did. 5 more minutes go by and no food then the manager in plain clothes asks his staff whats going on then he again says where's Tony's food. Mind you others had been served. Possibly from phone or online orders. He then assured me it was coming up. About 10 minutes later it came I left. 3 minutes down the road I realized the order was wrong!! Turned back around and was greeted at the door by the manager who said what's wrong Tony, like he was expecting me. Then again his table was directly by the door. I told him and he took the order and had them make me a fresh order which took another 25 minutes because now they were busy and I was at the back of the line. Never was there an apology. Matter of fact the the girl that made them wrong blamed the receipt. The receipt is correct though. The manager left after that. Didn't make sure I got the right order, didn't offer me anything. He told them give him a 10 piece, they gave me an 8 piece. At that point I just wanted to leave. Horrible Horrible service. Felt like I wasn't even a paying customer. If you have to have their wings go online! Order by phone! Otherwise you will be forgotten or passed over! Check your orders before you leave! First and last time going to Wingstop. I really should have read the reviews first! read more

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First time here with the boyfriend. Our server was Justin and he's super nice and attentive! We ordered the Louisiana Rub, Cajun, and Hawaiian wings with potato salad for the side. Everything was fresh and delicious! read more

Dry flavorless wings. Seriously don't eat here not only is it ridiculously overpriced and the food is awful. They charge 89 cents for ranch. Something that should be free at any wing joint. Fries were soggy and over salted. Garlic parm wings only tasted like bland chicken with parmigiana cheese that was not good. Mild wings say they are supposed to be flavorful nope just tastes like unseasoned chicken. I wish I could give it zero stars. Oh to top it off the girl at the counter asked if I wanted my nasty food wrapped up right after scratching her head, ewww. I told them no and that it was not good at all, and that we will never return to this establishment. read more

Terrible service. For starters there was no friendly greeting but much attitude. Since I like wingstop I chose to go to my car and order, I was given a 17min wait time. Went in to pick up and was told they were just about to call to see if I wanted classic or boneless....I clearly ordered classic! So 17 more minutes! read more

It would be zero stars but that's not an option. Love the Wingstop franchise, in which I've been to many locations, however this Metairie location takes it to another level. 2nd time I've ordered from here months apart! Maybe it is the late evening crew but it's slow, ignorant, and dirty. Dirty because I witnessed the young lady scratch her scalp and ear not ever washing her hands to touch food utensils. Hello to the manager please address this issue. And to the punk under pressure please check yourself at the door because it is not a good look. read more

Very poor staff, malaya has a very poor attitude, she don't greet people when walking in. She don't ask anything she just waits for us to speak first. I asked for buffalo and ranch fries but they give me the regular fríes, the wings were to small and they were all dry. Wouldn't recommended this place to eat. read more

After two bad experiences here I wont be returning. This place always gets the order wrong and refuses to fix it. It makes Buffalo wild wings feel like fine dining. Horrible customer service and doesn't care. read more

Yessssssss!!!!! FINALLY we have a Wingstop in the metro area. Nice and clean atmosphere. The owner was there and didn't hesitate to acknowledge my coupon from my phone. I LOVE the homemade Ranch dip, and those hot soft buttery rolls, and you can't get that at Buffalo Wild wings I'm just saying lol, I really recommend this place. 5 stars no doubt about it. read more

The lady manager is the most useless, lazy human being ever. The owners are so sweet I don't know why they would put such a person in charge because the employees are preventing me from ever going to this location again. The food is never ready on time. They pick and choose who to serve first. Employees treat you like a nuisance that they will have to attempt work when you walk up to the counter. read more

Placed my order at 6pm to be ready at 8:30. I arrived at the store at 8:15 and my order was already on the shelf. I finished my check out and took my food to my car. Upon checking it my food was cold, I brought it back into the store to tell them that it was cold. The cashier stated it had been sitting there a while. She asked if I wanted them to redrop them. I said yes. She went to what I assume is the manger who rolled his eyes and said well it's been sitting there. He put my food back into the dryer in attempts to reheat it. The cashier came up and told me that they would have to remake my food. I sat on the bench looking into the kitchen watching the staff roll their eyes as well. It was not my fault that they couldn't read the order and I don't appreciate the experience I had here. It will be tough for me to come back. read more

The best wings in town and the best service, manger/owner is super nice and and took care of me, my wife, and child.

I've eaten at multiples Wing Stops in multiple states over the years, and this location far and away has the worst customer service of them all. My boyfriend and I picked up wings from here tonight (ordered online) but then waited in line for 20 minutes to pick them up because this location doesn't have a dedicated area for pickup orders. When we eventually got to the front of the line, our order was incomplete. We waited another ten minutes for the order to be completed (at this point 45 minutes since our order was placed). Our bag was soaked completely through with wing sauce. When we got home, half of the wings were the incorrect flavor and a dipping sauce had become open during transit. This location needs a dedicated area for pickup orders and need to train their staff to ensure customers aren't waiting nearly an hour for online orders. read more

The service here was absolutely horrible. I walked in and none of the people that worked there even acknowledged me. I love the garlic pepper wings, but the terrible service makes me not even want them. I called 2 days ago, thinking I could make a to go order. No one answered the phone. It was 4:00pm on a Tuesday. Then I tried calling again, and a guy picked up & I asked if I could place a to go order and he hung up on me. As much as I love wing stop I gotta find another wing place to satisfy my wing cravings. Don't waste your time. If I could put negative stars I would. read more

NOM NOM NOM! Very good, freshly cooked wings!!! I've been able to try many flavors but Lemon Pepper and Cajun are where its at!!! The manager is always telling customers to find YOUR flavor, and I definitely found mine! However, I did recently stop eating meat and do not frequent Wing STop as much, but the fries and rolls make it worth it to stop by!!! read more

So horrible!!! When we walked in they said they were closing at 10 and the sign says midnight.. the place was a complete mess! The guy that took our order was rude. So, me and my boyfriend start to make our drinks and the tea tasted old and horrible like they never clean it. So we got water. They didn't bring the food to the table and we were the only people in there but it was ok we figured that's just the way they do it. We get our food and the fries tasted OK they were just a little salty. We start eating the barbecue wings and it had a lot of barbecue sauce on it but we just took a little bit off and at first it tasted OK but as we kept eating them they tasted really over fried. Then we got an order of the Louisiana rub wings and they were absolutely horrible. It was served sitting in a pile of Grease!!!! They were absolutely over fried and I had to put them in napkins to get all the grease out of them. Honestly a total waste of $40 the only thing I enjoyed was the carrots and the celery sticks they give you! I do not recommend this place whatsoever! read more

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I honestly believe that I still come to this location because its close and the food is pretty good. It's bigger than what it appears from the outside which is always a plus. Its a good place to watch tv and eat some wings. It doesn't matter if you order online or call (which I don't advise because your order will most likely be incorrect) I suggest ordering in person. The food either way will take FOREVER to come out. Oddly enough there have been times when I ordered over the phone and people who came in and ordered got their order before me. The rolls are so good, the fries can be a hit or miss at times. The staff really seems like a lot of young kids running it, not much order or professionalism. But if you can over look that then stop at wing stop. read more

One of my favorite places to eat ALWAYS, and this store happens to be the closest to my home so my visits have been many because just love the wingstop flavors! (Louisiana Rub) But i was and inch away from looking for the next closest location. But a miracle happened... They hired new management! Im not sure but i think her name is corri, corriyetta or something of the sorts. She very helpful, courteous and polite. I can see a difference definitely on the right path! Which is good for me reason being i won't have to drive out of the way after work for my Louisiana Rub! read more

The wings are typical Wingstop wings which I find neither offensive or inspired. My issue is with the level of professionalism on the part of the staff. Between the gum chewing and the inability of anybody on staff to actually make eye contact or - in the most extreme example - not even both to turn and face a customer when asked a question, I cannot recommend supporting this location. read more

They talk more than they work, we are the only people in here and have been waiting forever. Rate service -1

Came in the other night around 11:30. I'm glad they open late. Good service right through the door. I ordered 10 pic combo Bbq. Had a great convo with the cashier and about 15 minute my order was ready. The fries was fresh and hot and the chicken was awesome. I will be back for a late night meal. read more

I've been there before, wasn't bad the garlic Parmesan is really good but this last time was upsetting. We ordered online, when we got there they still hadn't started. I paid, a few other people came behind me and ordered. Their food was out BEFORE mine to go. And I was home an hour after we placed our order. And we live 5 minutes away. Won't go back. read more

I love this place. Best wings and fries around. Glad they finally opened one in Metairie!!

I'm only giving 1 Star because they are supposed to be open till 12 am everyday but when I tried to order at 11 pm they said they were closed the owner needs to get a handle on their employees and let them know they can't close early just because they want to read more

Love Lemmon pepper!! Also my favorite is ranch dressing! Clean and new as got opened!!

The food here is good but the service is terrible. I came in today and ordered wings and It took 27 minutes to get our food. Don't come here if your in a hurry. I would order online before you come even if you plan to eat here. read more

First I will start by saying that I love Wingstop food. The Garlic Parmesan are great but I only eat all flats. I sent a friend to order my food and I had it in writing what I wanted. They gave all drums instead of flats. So I thought before I reorder again I should make sure that they know the difference between drums and flats. So I asked and the guy told me F@ck me and do I know the difference between flats and drums. Then hung up on me. Well I called back...back to back snd the guy kept picking the phone up and hanging it up. Well I switch phones and spome to the manager and ahe had no idea what was going on and said she will fix the issue. The customer service is horrible. These stores are new to the area. They may have the same good food but the service is terrible. read more

Came in with some friends for a quick dinner. Got the bbq and Louisiana rub. Some of the best wings I've ever had. The staff is friendly and the place has a cool chill decor. The only wing place with the best lemon pepper flavor. read more

Came in with my gf and got a 24 family pack. The Len and garlic are the best. Love there season fries and rolls. We love coming here for our weekly date. read more

First time here and I loved it Had a delicious sirloin burger The owner even waited on us. Small and quaint atmosphere with an awesome menu. Can't wait to try something else next time. Finished lunch with a banana split for desert and OMG it was the bomb It's a must try read more

First visit, ever. Really impressed. The wings were amazing and affordable. We had Original Hot and Serrano Pepper Glaze. Both were really good. The Original Hot was mild in comparison, but still a little warm. The rolls are as good as they claim. Great place for wings without the "ambience" of traditional wing places. It has more of a fast food atmosphere, but everything was made to order. If you are in a hurry, I'd suggest ordering online ahead. read more

As soon as we walked in, the young lady asked us for our order. She gave no explanation on the menu items or what the popular choices were. When we took longer than one minute to order she prompted the next individual behind us to give us their order because we were clearly indecisive. She was rude and unhelpful in explaining what our options were. This is not a place to go if Wendy is at the counter or any other person who clearly doesn't understand what your company has to offer. read more

Their wings are pretty bland. I got an order of BBQ and garlic parm and neither was nothing special. The sugar they add to their fries threw me off. The service was friendly but there was a whole bunch of employees outside just hanging out and being loud & obnoxious. read more