I want to shout out the Wingstop Customer Service. They reached out to me and apologized for my poor experience. They were able to get me situated and were super kind about it. I got my next order from this same store and everything was phenomenal. The size of the wings were better, the seasoning was great, and the fries were fantastic. Well done! read more

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Best wingstop location! They are always so sweet & so accommodating whenever I want to change my order to "lemon hot" when I place online. The dining room is always clean! I enjoy my time there whenever I choose to dine in as well. Shout out to the team members for being the best ! read more

Food was good but there was this young lady that gave us horrible service very unfriendly and had a horrible attitude! This is very unacceptable she was into her ipad more than helping customers which is not acceptable! We were asking about ranch and he gave us an attitude read more

New Wingstop at the Marketplace. I ordered the 10 piece combo. My flavors were Cajun and Sweet Chili Glaze. The wings were really good. My favorite were the Cajun. The fries could have been more crispy but were good with the Ranch dressing. Service was good. It's nice they open earlier than some of the other restaurants. I'd come back. read more

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Thought the food was too salty. The worker told me that's how it is prepared. I knew I should have tossed it. Only ate a few wings. Now I'm at home with a nasty belly ache. Never again. read more

I usually enjoy Wingstop, but this experience was horrible. I ordered the Original Hot wings on 9/1. While eating, I immediately noticed the taste was a bit "off." Unfortunately, around 3:00 a.m. that night I woke up with severe food poisoning symptoms. The next day I had to go into work because of an important meeting, and I could barely get through it. I ended up leaving early because I was so sick. I am absolutely certain it was from the wings, as nothing else I ate that day caused issues. This was by far the worst foodborne illness I've experienced, and I wouldn't wish it on anyone. I'll be reporting this incident to the OC Health Agency to make sure it's looked into. I'm actually writing this review from bed, drinking coconut water, because I haven't been able to keep anything else down all day. I'm miserable. Food safety should be the number one priority, and I sincerely hope this location takes corrective action to prevent this from happening to others. read more

It was my lunch time, was very hungry and so I know Wingstop never fails. Came in around 8pm not too busy, was greeted right away, food came out accordingly. Place was well kept and clean. Food tasted good per usual. Only tip I would say needs to add more TVs. Thanks winsgtop, you guys never disappoint read more

Wingstop - Orinal 10 piece with seasoned ff and a Louisiana rub sandwich - Chicken Wings Near Me - Irvine, California

Wing stop never disappoints! The wings were fresh, hot, and full of flavor. My order was accurate, and the staff was friendly and efficient. Perfect spot when you're craving good wings. read more

This location is not off to a good start. My husband and I order Wingstop pretty regularly. We were excited to get a location down the street from our house. We placed an order and picked it up, didn't think to check the order as we have never had a problem ordering from Wingstop. We were missing half of our order. I called and asked the cashier if they could please remake the whole order and we would return what we picked up, because the food we currently had would be cold by the time we drove back and picked up the missing food. She was very rude and told me if I wanted the whole order remake I would have to wait 45 minutes. I kindly asked if they could put my order ahead since it was their mistake and she said no, I would have to wait. I waited and returned all the food we picked up. Our new batch of food had SUPER small chicken - I'm talking like mini popcorn sized bites of chicken. I feel like she did this purposely because I asked for the order to be remade. Like I said, we order from Wingstop frequently and the boneless chicken are never that tiny. Will not be returning to this location even though it is closest to home. Horrible customer service and horrible quality of food! read more

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The food's is OK I order chicken wings it's ok but little bit expensive the place is busy there's restroom and tv it's in the market place. read more

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This establishment is filled with incompetent people. They forgot my fucking ranch you stupid idiots. i paid 3 dollars for my fucking ranch and you idiots forgot it. All i got was fries and corn and ranch. All we're going to be dipped in the ranch that i fucking paid for and never fucking got. I hope you all lose your jobs. read more

The terrible service is not acceptable.. They forgot about my order, had to wait 30 minutes or more for it to get it after I arrived, and left something out of my order where I had to go back after I had driven all the way home so that I could go pick it up. There was no apology or no trying to remedy any part of the situation. I would not recommend coming here. read more

My last order of 20 for $20 was two thumbs down I must say. This Barranca Irvine location has been our go to spot for years now but this last order was a major disappointment. We ordered Louisiana Rub and Lakers Legendary Garlic. Both bone-in wings were undercooked, as in barely golden and so definitely not crispy, AND under seasoned! The meal was so lackluster and really underwhelming. To add to this, I ordered online and when I came to pick up my order wasn't ready within the time frame stated. I had to wait an extra 7 minutes...I'm going to have to move on to a different location now I'm afraid. read more

Came in at 11pm at the store, and my friends and I are wanting to use the restroom but it was already locked. When we asked why, they said that they already cleaned it so they don't want to open it. They close at 12 AM! There's still an hour left why aren't we allowed to use the restroom??? Pls help us to report this matter to the company. This is not right!!! read more

Evelin has amazing customer service !!! She always greets me with a smile and has a postive upbeat attitude !!! This wingstop is the best.

I've been to multiple wing stop locations and haven't had the best experiences. This location has been the best experience so far. The staff was friendly and the chicken tasted extra good! This wingstop will be my go-to. read more

I wish l for asked names. I had an awful experience with the staff here on the phone and in person. They put us on hold for at least 5-6 min with no reason why. We came in the store to see no one was in there like maybe 2 tables and no line at all. Wasn't a reason to be put on hold for so long. They took our order but was stopping to talk with co workers before proceeding with our order. We took a survey on the receipt (which I have done before at the Santa Ana location) and the lady told us we had to wait 24 hours for some fries ?? But at the Santa Ana location they offered it to us same day. So I'm confused, the staff here was not helpful nor was very nice at all. Honestly super disappointed. Do better market place ! read more

Picture this, you're out at night and you need somewhere to grab some food and need to use the restroom. Well, tout simplement, Wingstop is NOT the place for you. Don't get me wrong, I got a 15pc combo and the wings were fantastic. But the bathroom closed at 10pm LITERALLY WHEN THE RESTAURANT CLOSES AT MIDNIGHT. AITA? The hell am I supposed to do if I want to take a piss but the bathroom is locked two whole god damn hours before the restaurant itself closes? What is the thought I have? The atmosphere gives a lazy boned staff who close the bathroom just to avoid cleaning it! Sure I'd understand if it were 30 minutes or so prior to closing, but 2 hours? Man! No hints needed that the assigned worker doesn't want to clean no toilet. Am I crashing out? Maybe not, why? Well some other dude JUST walked out of the bathroom, and now I can't use it, I can't use the bathroom thats VACANT. Am I getting mad that a minimum wage worker closed the bathroom early- a LONG period of time before they closed? Hell Yeah! In this service based economy, GOD FORBID I USE THE RESTROOM IN A WINGSTOP. I respect and appreciate the hard workers of America, but do I seriously need to work hard just to use the restroom and perform my natural function? Am I expected to paint the floor yellow? WINGS are undoubtedly great, but I STOP at this laziness. If you think this review deserves higher than 1 star, 1) go back to the beginning of this review, 2) read it again, 3) repeat. Doing this until you understand the 1 Star. If I come back to wingstop and get a déja vu of this experience, I'll be making the federalist papers of Yelp Reviews Have a great day Reader! read more

chicken was good as always but the fries were not how they are at other locations i paid for 4 fries and all of them were undercooked and not good at all. The fries are always the highlight of this place and it was just disappointing they tasted like uncooked potatoes just please cook them more next time read more

Wingstop - Chicken Wings Near Me - Irvine, California

Love the wings, yum yum yum! And they brought back the T-Mobile Tuesdays coupon! Woo hoo!

Today I came here for the first time...was hopeful because I love Wingstop so much. But you know what....damn I was disappointed. Walked in and was greeted with a "Welcome in", and no, there was no happiness behind it. Ordered my 5pc combo. That's about it damn right. All the flavors the same. My cashier gave me nothing but attitude and shoved my large drink cup in my face as if she was ridiculing me for my extra 50 cent purchase. She slyly told me that wait would be 18 minutes. I'm writing this review at the 30 minute mark. Still no food. Upset. Not lookin too good for this here location...won't be returning. And by the way, I'm happy with my large drink. read more

Wingstop - Thumbs down. - Chicken Wings Near Me - Irvine, California

Waited an hour for our order, that is unacceptable. Was not too crowded so there is no reason that a boneless chicken order should be taking this long. Service was not good either and the food was average. Would not come again. read more

Music plays too loud. Staff is very unfriendly.They only take credit cards will not take cash. Order took 30 minutes and I was the only one in the place. Find another place to go to read more

Wingstop is always a 10/10 but this one has probably one of the best staff I've seen in a while. Friendly staff all waiting to greet you and help you. The seating inside isn't very big, but there's so many outside spots to sit at and enjoy as well. The food is always delicious, fresh and made to order as I've taken this home many times and feels like it just came out of the store, even after 20 minutes. I would definitely go more often after work to pick up an order as the service can't be beat. The parking lot around it is a bit of a mess, but not too difficult to navigate if you don't mind parking a bit further, as the "pick-up" only spots get taken very quickly by those who definitely are not just picking up but are too lazy to walk. Plus I don't trust most drivers going down that small parking row to not hit you or just park behind you making it harder to get out. That aside, the food and service can't be beat! read more

Ordered take out. Got lemon pepper and original hot. They were so delicious. Juicy and flavorful. Will definitely go back to try more flavors. So happy it opened at marketplace. read more

This place is just like what you see is what you get. Different flavors, they allow you to break it down into good increments. Service time is good as long as you're smart about when you order read more