Food is always good here, and I like how it's always fresh and hot. This place has great customer service. The team working here always makes sure to get your order correct. Great job guys! Favorite sauce: Louisiana Dry Rub and Atomic Sauce read more

First, I walk in and the smell of sewer is so pungent! They were draining the drink machine, so I'm wondering if that's where the smell was coming from or if it smells like this all the time. I stood at the counter for 10 mins. Everyone saw me, no one bothered to greet me or take my order. Finally, a very sweet young man come, so I order my fries and wait, thinking that the worst is over... Nope, 10 more minutes pass and I'm still sitting there. The rush is gone. I realize that the display on the wall says my order is ready, so I walk over to ask about my fries. They ask my name, look at each other all confused. They hadn't even started my order. Then ask me to wait 3 more minutes... the person who ordered about 15 mins after me had already received their food, btw. So I waited about 25 mins for fries, which ended up being sooo overly salted, they were inedible!!! This place needs an overhaul!! Badly! read more

Dropped in here to grab lunch. After waiting at the counter without acknowledgment for almost 10 minutes I was told it would be about 25 minutes for the order. I left. Seriously understaffed. read more

My husband and I were staying at a hotel in Coronado and were craving wings, so we decided to order from here. Everything was absolutely delicious. The portions were generous plenty of fries and lots of sauce and the wings arrived hot and perfectly cooked. Very happy with our order! read more

Wingstop - Chicken Wings Near Me - Imperial Beach, California

Called in my order and went to pick it up and they had no recollection of me calling or my order

I mean you can't really mess up fried chicken outside of leaving ounces of oil inside the container with your wings I guess that happens when you're rushing to get your customers order out because this location is never on time when you order from the app it'll tell you your order will be ready in about 20 to 35 minutes each time I've been here it's never been ready and I've always had to wait an additonal 10-15 mins . Not a horrible wingstop location but they could mos def do better and get a lil more professional read more

Obsessed with their flavors. Only one down fall. Can take a while to get your order. But worth the wait.

I'd like to write a excellent review for My Boy, Tyler! The service was excellent when I walked into the building, Tyler welcomed me in with excellent service. He made sure that I was properly served and got the food I need. A note to management Tyler needs a raise and promotion. read more

Wingstop - Chicken Wings Near Me - Imperial Beach, California

Placed on online order for pickup. Order was ready at the time given. Walked up and grabbed my to go back, not much of an interaction with staff. It wasn't busy inside nor crowded with people waiting, it looked like most of the orders were for pick up. Surprisingly the music wasn't loud. We weren't given any utensils, we noticed as we were still in the parking lot so we were able to walk back to grab them. As for the food we wanted to try the new chicken sandwiches (mango habanero). They were okay, nothing special. They were cooked perfectly but just not worth the hype. We ordered the voodoo fries which never fail, they're pretty flavorful. Overall it wasn't a bad experience but not a great one. Definitely better than other locations. read more

Wingstop - a tray of french fries and a tray of cheese fries - Chicken Wings Near Me - Imperial Beach, California

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Worst wings all around.. Dry and hard like wood and no flavor. Damn french fries were wilted like 3 week old flowers... dead as a compost pile. I purchased hot wings and lemon wing 30 to be exact $66.00 for family of 3 we threw away 20 wings after our teeth had been scraped of all enamel. Stay away or be GREATLY DISSATISFIED/ DISS-APPOINTED. read more

Smallest pieces of wings I've ever gotten. It's like I got the crumbs in the batch. When I came back customer service was not the great, Wont be returning read more

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Do not come to this wingstop. Apparently they allow their food to come out like crap and for my order to be wrong and do not refund even though the food taste like ass. Go to another location because I love wingstop but this location is not it read more

Best ranch and fries- wings are delicious. Always a good idea to get WingStop. Highly recommend them. read more

Can I give this place zero stars?! What has happened to you wingstop? The quality is completely diminished. The wings are anorexic and drenched in oil. They're also overly cooked so you can barely get any meat out of them. The fries are always soggy and again drenched in oil. This has happened to us three times now in the last 2 months with our take out orders. We are done with wingstop and have gotten better luck making them ourselves. Please do better, your to go or take out food is just garbage now. Waste of money and unhealthy calories because they no longer taste good. Lesson learned. read more

this is by far the worst wingstop i've been to in san diego county. the staff is slow and rude and they NEVER attend to their customers well, barely speak a lick of english and continue to be unprofessional every time. read more

Ordered my wife's and my dinner. Said it would take 33 to 38 minutes. To be ready for pick up. Received my order and started the drive home. I live 9 blocks from this establishment. The wings that were supposed to have sauce on them were in their container, with the sauce on the bottom of the container. They weren't that hot when we started dinner. The seasoned fries were limp and warm. On the way home I noticed the bag was wet. The sauced wings when I opened the bag was tilted and the container was not closed. The plain wings were not hot either. For $30.00 for 15 wings, fries and two drinks, to me is not really outrageous. However the quality of the food left much to be desired. Won't be going to this place anytime soon. read more

Wingstop - Wings not coated in sauce. When I took the wings out the sauce on the bottom had separated. - Chicken Wings Near Me - Imperial Beach, California

Received an email saying I get 5 free wings of my choice with any purchase of wings. Tried to use it online and it didn't work. Called in store next to troubleshoot, and I was told it needed to be done through the app. I attempted and it didn't work. Went in store to see if they would fulfill it in person, considering it wouldn't work online, and the woman at the front said they can and will do it. Halfway through my wings being prepped she turns around and says that her manager said they can't and will not give me the free wings. Very disappointed. Seems like false advertising to me. read more

The only reason this place gets four stars is for the GREAT CUSTOMER service our host David provided!!! He is VERY great with his customers and he should be wing stops future manager. I took off one star because the drink station needs a little upkeep. I wanted iced tea and 4 of the teas only gave me water. Other then that ... I love coming here!! read more

Took long at order and my host was Travon he was rude no customer connection at all, all the employees look miserable. read more

Wingstop - Chicken Wings Near Me - Imperial Beach, California

Best Wingstop ever fr, portions are not like chipotle, service is the best (maybe bc im a regular) the employees always helpful and patient with people, I've been to some other Wingstop across California. But this is really the best lol read more

Let me just say, Im Mexican and respectful. Las señoras que trabajan aqui no tienen respeto. No es porque se respeta al cliente, es porque se respeta como PERSONA. If you cant be nice to people, PLEASE do not work in customer service. LOL. Or get new workers? . Ive been here 3 times and only one time ive been treated nicely, and it was by a male very nice and mannerful worker. Shoutout to you. read more

My daughter and I came here right after ice cream since it was next door. I wasn't too impressed with the garlic Parmesan chicken. They just literally dumped Parmesan cheese right on top of hot chicken which was still good but I like it rubbed in my chicken. The fries were fresh off the fryer which was nice. Food was good. I forgot to take a picture of my food because one: I was hungry and two: we needed to be somewhere by 6 pm. They have a Coke machine. I like Coke products. They had limited flavors on the drinks. There were plenty of tables and one single restroom in the back. My daughter and I ended up watching television on the flat screen hanging on the wall. Location was clean. The guy working there was nice and friendly. I would come back to try more flavors of the chicken. read more

Wingstop - Inside - Chicken Wings Near Me - Imperial Beach, California

This was such a bad experience. My husband and I went to eat there after work and the workers are so rude they don't even acknowledge you at all. At the time we went it wasn't busy and we didn't have too much of a big order either... 30 minutes passed and nothing. We asked what was taking so long and if our food would be ready soon and it turns out they never printed our food order.. they didn't even apologize for the inconvenience or anything.. the manager was so unbothered. it took another 25 minutes to get our food cause more people were coming in. I would never come to this location ever again, take your business elsewhere read more

We order from this location all the time and don't have any issues. But tonight they got my order wrong and weren't very friendly when I picked up my order. I asked for all flats, which they charged me for like normal, but I got half drums. I also asked for half and half flavors and I got all one flavor. The bottom of the bag also gave out when I got home and ranch fell out and spilled all over the ground. I don't have time to drive back and have the order fixed. I will be checking all my orders before I leave the store from now on. read more

I hate to write bad reviews however we have given this location several chances, but today was the last draw. They mess up on my order and my husband had to wings that weren't cooked right. I tried to call the store however it keep ringing. I left a message for the DM. He did return my call said he was going to send a discount coupon for the next order and I am yet to receive one. read more

If you're gonna charge 2$ for an extra ranch, It shouldn't be diluted with water and I'm sure that's goes against some health code. Idk read more

Wingstop - Diluted, watery, and tasteless ranch. Don't pay extra for it. Extremely obvious - Chicken Wings Near Me - Imperial Beach, California

The only this about this place is the food is good, but the customer service sucks big time! The employees are rude and they don't greet you when you walk-in or acknowledge when you're at the register to order! To get your food it take a long time more then 30min. Won't go here again... read more

I went in last night, there was a family in front of me that was not ready to order so they allowed me to go ahead of them. I approached the 2 men that were behind the counter, mind you one of them was sitting down just chilling while the other one was just standing there lookin like brrrrrrrDUH. I said hello! And did not receive a greeting or smile back. I said may I have a 10 piece boneless with atomic and garlic parmesan. He tried putting the order in, said to the guy sitting next to him "it's not being entered correctly in the system." Dude that was sitting down, stands up and barely whispers "what the fuck". Stands up. Then the guy who I told my order to say there and said "what did you want to order?" So I said it again. Oh we don't have any dips. Ok. So this seems like the norm that they are running out of dips. So I backed up and said "actually, let's just cancel the order." And I walked out of there. Honestly, if your staff isn't going to provide customer service and your store doesn't have the items to provide to your customers, guess what? YOURE NOT GETTING ANY OF MY MONEY. Yelpers, if you check in here you can get a free dip. Good luck getting that dip since they always run out. Will I be back? HELL NAW! read more

I placed an online order today & after waiting almost 30 minutes inside a cashier finally asked me if I was ordering or picking up. When I asked about my order she said they were going to work on it. When I asked for a refund she rolled her eyes & as she was walking to the back she said they had "already dropped them". I left to work than called to ask once again for a refund than the cashier put the phone down and said "help, help" someone else was passed the phone than told me I would have to wait 7-10 business days for my refund to process. This location needs a lot of improvement to keep up with business need. read more

Worst service, didn't get our food after half an hour. Not to mention we were the only customers they had... you can tell that the cook is very unprofessional and didn't want to work... worked so slow but when her friend came, she quickly jump into a conversation about their shifts and not liking their boss... Also the carbonation is flat for the fountain drink and the wings are smaller and dry. The only thing I appreciated was the girl who took our order, she even helped the cook to make 2 orders read more

Had the worst experience at this place. I order some wings no big deal. Waited 10 min. Ask about my wings, they said they be ready in 4 min. I knew they weren't going to be ready. Because I watch one the employee drop them in the fryer when I ask. So then I asked for a refund. And the lady in charge didn't know how to do a refund. So now I'm irritated. I just wanted my refund no big deal. I couldn't understand no one in this wing stop knew how to do a card refund. Told me I had to come back in the morning. We'll that sucks I live 20 minutes away, they didn't know what they were doing or know how to run a business. Totally loss. I was going to leave it at that. Then one of the employees mumbles a smart remark underneath her breath. I do not tolerate disrespect. Will never go here again. Worst service ever!!!! (Coming from a a manager that was in the service industry for 10 years) read more

Our daughter requested wings and breadsticks for her sweet 16 celebration. This was the closest "wing" location we could find. Besides rolls and breadsticks are both bread so...... Placed an order online and headed over. Ordered a 40 piece family pack, upgraded fries (Buffalo Ranch Fries and Cheese Fries), carrots, and a dozen rolls. Wings overall were overcooked and bland. Fries were soggy and borderline cold. Cheese fries were actually seasoned fries with a cup of cheese. Rolls were smothered in butter yet incredibly stale and dry. Carrot sticks and ranch dressing did not disappoint. When I arrived 20 minutes later my order wasn't ready and due to COVID 19 I was asked to wait in my vehicle. Totally understandable. The space itself is clean, ample free parking, and offers a military discount. 2 stars for location and customer service. Recommend driving a bit further for an epic experience. read more

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Too long of a wait for a simple 10 piece order. Staff merely dilly dally and don't make their best efforts to have an order ready for persons present in the stores (vs. door dashers and other outside orders). They love to make one wait...simply and not recommended (0 stars). read more

This place is a joke. We came in at 11:30 am on Tuesday, 8/13/19 and I regret stepping foot into this establishment. No ice at all, one customer told the guy working front counter and he annoyingly responded "I'm going to refill it when I get a chance." I've worked in the customer service industry for years and that's not how you respond to your customers. You apologize for an inconvenience and you do it with a smile. Also there was no soda in the machine..the selection was very limited. Everything was diet or zero. Every single option was empty but the diet and zero. Store isn't very clean. I've seen 2 trays sitting on two different tables for past 20 minutes.. the guy working has walked past them twice and hasn't bothered to remove them. Condiment station where you get your utensils and straws is messy and unorganized. Who ever runs this establishment needs to retrain it's employees. Maybe I'm being so judgmental because of working in a food establishment but it's really not that difficult to keep items stocked and regularly check what needs to be refilled, I can understand 1-2 items missing but to only have diet options is ridiculous. Not everyone likes or can tolerate sugar alternatives. read more

Amazing customer service and the food was one point as well. Thank you. I will recommend this Wingstop and return here in the future.

Prices are high, tables are always sticky, employees are not friendly, wait times are long, orders almost always wrong. This is by far the worst wingstop I've ever been to. Who ever manages and or owns this store is delusional if this standard is acceptable. compared to the quality of the surrounding restaurants I have no idea how this place isn't out of business. 0/5 don't waste your money read more

I could have raised, killed and cooked the chickens faster than this restaurant made them. I ordered a crew pack; 30 boneless wings. Not a huge order. First and last time. Not worth the price or my time. read more

Excellent customer service. Good wings / sauces / rolls / fries - voodoo fries OMG! Clean restaurant / restroom. Private parking (several other restaurants nearby). Will definitely come by again for sure!!! In fact, would be great to pick up some food and have a picnic in IB! read more

Wingstop - Garlic Parmesan, Mango Habanero, Cajun (Dry Rub), Voodoo fries, Baked rolls! - Chicken Wings Near Me - Imperial Beach, California

This is By-Far The Best place for WINGS.....I am an Official WING CONNESIUER! Always Consistent..Great Service. Anthony was very pleasant which only added to our Great Experience! read more

Wingstop - I'M GONNA EAT ALL THIS!!! - Chicken Wings Near Me - Imperial Beach, California

Will never order from wing stop again. After waiting 20 extra minutes from online app prep time(after getting told by the same associate several times "10 more minutes"). I get home and realized I received wrong wings (same flavor). When I went for my drink (in this location after receiving my order)at the soda machine, it was disgusting! The soda machine was covered in old soda and was clearly neglected. But first, I went for ice for my large drink, to my surprise they were out of ice. I purchased a meal for 17+ dollars(8 boneless wings fries drink combo) and didn't even get 8 wings. I received 3 bbq boneless wings and 4 mild boneless wings. I would expect more from a take out place that you have to pay 17+ dollars for some wings combo. I will advise anyone who wants wings do not go to this location (imperial beach, CA) or more over, buy Wingstop. Way to expensive for wings that are not even fully covered in sauce! I mean come'on, you gave me boneless wings(mistakenly) the least you can do is cover my chicken with more sauce. I will honestly not recommend friends and family to not pay for these poorly prepared wings. I love wings but if you have to pay this much for wings i expected so much more. Sorry for the harsh statements but i will never order wings from them again. I have filled a complaint to the website, no email or confirmation yet. Demanded my money back, i am eager to see what this franchise company responds... read more