When in doubt order the original hot otherwise I don't know what flavor to choose without it tasting off. Not pictured, I ordered a 6 piece original hot classic wings and they were delicious. I was able to eat 4 and took the rest home. Next, I ordered the voodoo fries and they were so good today. I had leftovers because it's shareable. Things not to forget: ask for ketchup otherwise don't don't give u any. Make sure your ranch is in the bag. You'd be surprised if they forgot it. Get paper towels because it's self serve. The drink lids are located on the opposite side of the straws and plasticware. Enjoy !!! read more

Wingstop - Chicken Wings Near Me - Humble, Texas

I placed an order online last night for the 20 wings for $20. It was a great deal that my husband I could share with a side of large veggies. The wings were flavorful, but definitely overcooked and dry. I'm about making sure the wings are cooked through, but the meat was so dry and extra crispy. I like to have my wings cooked but not dry to the bone. I didn't make any special requests for well done so I was disappointed with my Louisiana rub wings. The veggies were thoroughly washed and fresh. I did like the ranch they use it's not Hidden Valley ranch so it's lighter and less creamy. I'm not a big wings fan, but when I'm craving them I probably will be getting them from somewhere else. read more

Wingstop - Louisiana rub wings - Chicken Wings Near Me - Humble, Texas

I ordered wings for my friends while I visited them today. Online ordering was kind of easy except it didn't give me free options for sauce. I ended up ordering a large ranch dressing for $4.95. I really just wanted 2 packs. The cashier offered to repackage it to smaller containers but I was short on time. I should just say no sauce and order it in the store. Pick up was easy since I already paid online. There was a stream of customers coming in. I always like Wingstops. It's my first choice for chicken wings. read more

Wingstop - Inside menu - Chicken Wings Near Me - Humble, Texas

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I happened to be in the area and was in a mood for chicken. When I called the lady on the phone was very polite and informed me of all the deals. That alone was why they will get five stars. I will say this location is near the beltway and Wilson Road. The restaurant is located in a plaza so there was plenty of parking available. I waited about ten mins for my food but everything was hot. The lady even suggested for me to complete a survey on my experience. The restaurant was clean and would consider eating inside one day. I think the only reason I'm not giving them five stars is because I don't think my corn wash hot or fresh. Everything else was so I didn't want to be difficult so I just left. Most people suggested but they are very small and not fresh. Overall I would be back to order again. read more

Wingstop - Cajun Fried Corn - Chicken Wings Near Me - Humble, Texas

Great service. Food was great. It took about 15 mins or so to get my food, but I had no issues waiting. They had a lot of orders before mine. It was worth it. read more

I've eaten there twice now and both times I ate there my wings were dry with barely any hot sauce on it like these are the people that know that the first time it had a little bit the second time was so dry I had to go back. Will never go there again while I was in line. Another lady experienced the same thing and told them she didn't want her wings dry. So that means it's happened to her. read more

The people here are so rude. I thought it was just something they had against me, but as more customers walked in, I noticed the ugly attitude stayed the same. I walked in and the lady at the fryer looked me up and down, instead of focusing on shaking her lil tray of fries. I came here for food, not to be judged and treated like I'm in some high school coming of age movie. read more

Wingstop - This is the lady who stared at me upon walking in. - Chicken Wings Near Me - Humble, Texas

There is strange sewer odor that hits your nose when you walk in the door. I recommend that some bleach be poured down the drains or call a septic system company to clean the lines. Not appalling at all. The other location that I have visited does not smell like this read more

Wings are alright but wtf are these? And I really wanted Wingstop for the fries today. I'm disappointed. read more

Wingstop - Burnt and barely seasoned fries - Chicken Wings Near Me - Humble, Texas

Whoever is in management that cleaned house and replaced the entire staff. God Bless You!!!! The new staff are nice and efficient. The fries actually look like fries, the wings are cooked and the orders are correct . read more

My whole ordered was messed up. I ordered 50 boneless wings, when we got home and were about to start eating we opened the containers and saw they were bone in!!! I was so upset, I tried calling but no one answered. read more

Never ordering here again. I've been consistently ordering here for more than five years and after my experience with my order this past Saturday, I will check this location off of my list. I ordered 2 regular seasoned large fries and 30 wings(lemon pepper, Cajun and hot honey). The food was hot and fresh but the fries, hot honey wings and lemon pepper wings lacked seasoning. We all noticed the fries lacked seasoning as soon as we opened the boxes. We shrugged it off and still ate it. I only ate the Cajun wings and fries. I called Wingstop the following day to make them aware after going to my fridge and seeing a lot of wings leftover. I immediately asked the kids why were there so many leftovers and they exclaimed that the wings(lemon pepper and hot honey) didn't have the normal seasoning and were bland. The appearance of the leftovers fit the description as they appeared bland. I warmed some of the leftovers up and keeping in consideration that the food was a day old, I knew what to expect as far as quality but I had to agree with my kids that the wings were bland with little to no seasoning. I was initially okay with the bland fries . Disappointed but not a show stopper but when I realized the kids wings were bland as well, I called the store to speak to a manager to make her aware of the quality of my order in hopes of getting an understanding on why the food wasn't seasoned and to get credit towards future orders. Well, I was received with an aggressive problematic tone. Initially Deya, the manager asked why I waited until the next day to call and that there was nothing she could do. The order was placed at 6:16 on Saturday. I had been at Baseball tourney all day and was exhausted and just wanted to ensure my family had dinner. No capacity to deal with an issue at the time and initially I thought the fries was the only issue. Thus, not enough reason for me to call in on a Saturday evening after an exhausting day. She then asked if I still had the food. I told her I could take pictures and/or FaceTime. She then stated that the food is a day old and she wouldn't be able to tell the quantity of the seasoning. She then admitted that there was a new hire working the fry station. But only offered me $5.00 toward a future order. I think I would have been satisfied with atleast offering me the equivalent of two fry orders( the amount in my order) considering you admitted you had a new hire. This was not handled to my satisfaction considering the fact that I expressed that this has never happened and the fact that you admitted to a new hire working that night. read more

I would give them a negative star after how the staff accused me of stealing my order but they gave it to the wrong person and the manager was no help . I never had a problem with them until now . Only one person eventually apologized apologies for the mix up but they didn't have anything to do with They rush to remake my order but it was not how I Sam read more

Horrible customer service. We ordered Wingstop and had it delivered by DoorDash. Forty-five minutes later, we received the incorrect order. We contacted Wingstop, and the lady who answered the phone suggested we take it up with DoorDash. Eventually, Luis, the manager, spoke to us and stated that our order was sitting on the counter. Luis said he was going to call us right back. Luis never contacted us back. One hour later, we received our food, and it was cold. Luis was unprofessional and unwilling to assist us in this matter. He said we would need to contact DoorDash for a refund because they could do nothing even though we paid Wingstop. read more

Placed a online order. They said 16-21 mins. I prepaid. I get here 30 mins after order is placed bc I know they are traditionally slow. It's been 30 mins I have been waiting in the lobby. The person at the front said 5 mins they are getting it ready when I walked in. Consistently slow and late at this location. It's been a hour since the orginal order and I STILL waiting. read more

MOLD!! Im done... im done im done IM DONE. I've just had enough!! That ain't no burnt fry plzzz miss me with that bs. Really contemplating what my my life really means? Like cmon how much more suffrage do I have to take !?? Idk idk maybe im just losing my mind a lil but please don't come here if it ruined my day and probably health it will to you too. Thank you have a good one folks. read more

Wingstop - MOLD!! Im done... im done im done IM DONE. I've just had enough :(( enjoy. - Chicken Wings Near Me - Humble, Texas

I ordered from 9635 N. Sam Houston Pkwy E. I ordered a 10pc combo with veggie sticks and Louisiana. I was charged 32.65 for two items. The veggie sticks never arrived. When I called the store a girl answers the phone. I explain to her the issue with my order. She then yells to the back in Spanish my concern. I then begin to speak to her in Spanish and she put me on hold. She then asks me my name and proceeds to act like she doesn't understand what I am saying. She gave me the run around and told me to contact Uber Eats even though they are the ones who packed my order incorrectly. When I asked for the manager's contact information they told me that they can't give me such information. I am disputing my charge with my CC. The resolution would have been simple cancel the original order and just bill be for a 10pc combo with Louisiana fries. read more

Reviews are not a lie, people working there will hang up on you. She said orders were an hour and 20 minutes behind but my order was still pushing an hour and 40 minutes. DoorDash order took nearly 2 hours before we canceled don't even bother doing it for this location. read more

I ordered 2 meals from the app. It took 30 mins longer then the app said it would for my food to be delivered. Then one of my wing orders was completely missing. The fries were wrong. The food that I did receive was room temperature as if my order had just been sitting out. So we had to get them to remake the order and hopefully nothing else goes wrong. This just happened by the way. About to go pick up the order now. To be continue......11/26/22 8:24pm this is ridiculous. read more

Wingstop - two baskets of food on a bed - Chicken Wings Near Me - Humble, Texas

I call my order ahead of time 15-30 minutes ahead of time! I even pay for it over the phone sometimes and it's late every single time I work in the area and having to spend half of my lunch time waiting on my food AFTER placing it in advance and arriving at the recommended time. It is disappointing. read more

So, wings to me are the only food i harshly criticize, and that's because it is my all time favorite food. Anytime we go anywhere, doesn't matter the food, I try the wings to see if they have the food culture to have good wings. And usually the fries suck so I never get fries. I decided to try their new orange flavor and the Korean BBQ. Although my food came cold and I had to warm it up, I took the fries out and I was straight stunned. These fries are first class. Tender, seasoned, perfect amount, and so crispy in all the right places. Their ranch is ice cold and perfect to dip a spicy steaming wing in. Mm mm mm! I love em! Crispy, crunchy, sweet, spicy, hot, deeeeeelicious! Props to my dasher as well, they got here twenty minutes before delivery date. If I could raise this restaurants overall stars, trust me I would. You must expect tons more orders from me when I'm in town. read more

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I made an online order today. I always order the same thing I asked for it to be delivered, which obviously cost more because they're bringing it to you. Not to mention having to leave a tip because obviously I'm thankful that somebody else brought it to me. However, they forgot to put the ranch inside of my order and I ordered extra ranch. Not only did they forget that there was no ice in my drink . I don't know anybody that eats wings without ranch I'm sure that there are people out there, I am not the one. I live about 10 minutes away from this Wingstop. Not a whole minute went by after the food was dropped off that I got in my car and drove all the way over there as I called them to let them know that I was on my way to pick up the ranch and I asked to speak to the manager because if I wanted to pick it up myself, then I wouldn't have had to pay the extra fees to have it delivered to me. I didn't just wanna be refunded the ranch money I wanted to be refunded the difference of having to pick it up versus having it delivered. I was only offered the refund of the ranch.. needless to say I'll be going to a different location. I don't care how much further away it is. This is not customer service. Over 20 minutes later not including the time that it took to have my food cooked and the driver pick it up. It took me 20 minutes to go. Pick up the ranch and get back home now. My food is cold. read more

I ordered my food through the app but when I showed up the manager told me my order was given away. She offered to remake it and she added extra wings. When I checked the wings at home there was too much seasoning. Like completely covered in it. My hot honey wings have never looked like this. I'm highly dissatisfied. Check the pictures for what I found on one of my wings. This is supposed to be the hot honey rub wings. I went back the next day to get my wings remade and they were perfect. I think you just have to go to the location during the day. Not for late night runs. read more

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They service has always been an issue at this location for the past 5 years ... every time we go which is frequent there is new staff , new mangers and just constant change yet it hasn't helped the store.. tonight despite the wait which was almost an hour my sons food was never placed in the bag... our order was very simple 8peice boneless wings and a 15 bone in wing .. we are missing the 5 wings that go with the 15 .. so charged for more and given less.. on top of all of this wonderful service here. I've called over 15 times and no one answered the phone .. I don't understand how the doors at the place are still open.. please fix this issue.. read more

Kids playing on phones and with friends visiting the store. Not paying attention to when order is ready. I checked in and they never let me know when my food was ready. Worker ran from behind the counter to hug and pick up friend, run outside then come back in without washing her hands. Order said ready in 18-23 minutes and it was not. I walked out the door at 9:45 food is horrible. Fries way too salty. Louisiana Rub Wings taste like grease, absolutely no flavor, garlic Parmesan wings are nasty. Mike were just ok. We usual go to other locations but decided to come to this one off Wuslin Road....never again. read more

While my family and I eat here OFTEN (4-5) a month, we've had less than stellar experiences for the past year or so. Either something was missing, wings weren't cooked to order, little seasoning or even not hot/fresh. HOWEVER, Sunday night, 4/2/23-ALL of the staff were amazing! The interior was clean, orders were being executed and paid attention to. The front of house manager was professional and light hearted and was excellent at motivating her team! Even observed the manager walk orders out to waiting passengers in there car. And this about two hours before closing! On my order, everything was TOP TIER!!!! Hopefully this location can duplicate this night over and over!!!! read more

My friend and I went in and placed an order to go. We went to a store next door and we're there for maybe twenty minutes at best. We came back got our food and checked the bags in my car and the fries were barely warm and the chicken smelled funky. Also we were the only ones placing an order at the time so I feel like there was no reason for the food quality to be like this.If you're going to wingstop at this location go at night . read more

the host Tiffany! was sooo amazing! She has perfect customer service! I will most definitely be coming back!

I ordered through door dash. Ordered all drums, got both, drums and flats. Super disappointed. Ordered ranch with my wings (which is 2 regular ranch that come with wings by the piece) , and ordered an extra, large ranch as well. I received 5 small tubs of nothing but blue cheese. No ranch at all, and the extra 3 small containers of blue cheese doesn't amount to what an order of a large ranch would be. So all in all, I didn't get all drums, I didn't get ranch at all, that I paid for, and even if it was ranch, it wouldn't be the amount that I paid for. I called and spoke to the manager on duty to let her know what happened. This was 9:00p, on Aug. 22nd, and she was so dismissive. I was only calling her to let her know what happened, so she could make sure it didn't happen to anyone else. She kept interrupting me, asking if all I want is a refund. She was not at all interested that I was coming to her JUST to make her aware, that I received the complete wrong order, so they could do better in the future. She said "do you want a refund or not", she was super annoyed, not giving any interest to what I was saying. I didn't take the refund, because I ate my wings, but dang, pretty crappy customer service on her end. read more

Y'all DO NOT go to this Wingstop!!! I ordered food over the phone literally 40 mins before I went to pick it up. Get there...they say they have no order from me. I literally tell them the phone number that was used as the girl who took my order is standing RIGHT in front of me. Then, the "manager" (some fake Uncle Clifford wanna be), comes and finds the ticket (from almost an hour ago), and nonchalantly takes it to start the order, and says NOTHING. Then the girl tells me my total. I ask will the wait be another 40 mins and the "manager" yells "Unless you want raw chicken"... I ask his name and he yells "Don't worry about it and shimmy's away!" YALL!! I am done. Do not go here. Hot ghetto mess! Update: Manager's name is Taurus! read more

Ordered from here and ranch and food was spilled all over the bag, the least that couldve been done was let us know the bag was ripped and dripping ranch. Also ordered extra seasoned fries that instead came with no seasoning. read more

Tiffany was the sweetest she helped me and my loved ones and didn't mind if we took long to order she was so patience whit us god bless her

I'm not one to leave a bad review. The only reason I'm leaving a bad review is so hopefully someone does something about the service. This place takes over two hours every time we place an order here. One time I couldn't get someone on the phone so I went up there to place my order and it took them 20 minutes just to attend me to get my order down. I don't know if they are understaffed or need better management but this place needs help! There is no issue with the food and it is the nearest Wingstop to me which is why I keep returning. If you want to order food don't order when you are hungry and ready to eat because it will not be ready fast. read more

We decided on this Wingstop location after having an awful experience with the Buffalo Wild Wings located at 6840 FM 1960, Humble TX. It was a good choice. The food was hot and flavorful. It was fresh and they even let us choose up to five flavors on a 50 count wing purchase. The service on the phone order started out a little shaky but the employee did a reboot and was able to recover and make our ordering experience a pleasant one. Kudos to the staff on duty on Saturday night of Jan. 6th, 2024. read more

The wings here were so dry and messed up our order. Service was the worse ever they couldn't find my order i placed over the phone...definitely not coming back to this location. Managers need to get it together and check on their team. read more

I'm very big on customer service and I just received the best service in a while from the young man Derrick who took my order at Wing Stop! He was very friendly and very respectful. The young lady that was working with him could learn something from him! She was rolling her eyes while I was ordering not friendly at all! Thanks Derrick for your kindness after a long work day! read more

Honestly I understand being busy and I try to have the most patience with fast food workers, but 50 minutes for 6 wings 5 tenders and fries is crazy. Then at 40 minutes to be told they're just waiting on the chicken. All that and the order was still missing an item. read more

I had to wait for the employees to finish arguing about a wrong order and the one employee stated, "it wasn't my fault". I get home and discover my Garlic Parmesan wings have only Parmesan. Celeste lectured about how the Garlic is in the butter and "it's not overwhelming". I told her I took one bite of one wing and someone definitely gave me naked wings with cheese. I told her I will bring all 5 back tomorrow. She told me today or they wouldn't help me. I told her I would not be drinking and driving. She didn't care. She gave me the wrong information to talk to someone higher and wouldn't allow me to leave a message. I basically told her DRINKING AND DRIVING IS NOT WORTH FIXING THEIR 5 WING MISTAKE. All of a sudden she remembers the corporate number and the owner's number. I'm disputing the transaction. I'll also call corporate. I wasted 21 minutes. What's another half hour, right? read more

Wingstop - Waste of time arguing over 5 wrong wings - Chicken Wings Near Me - Humble, Texas

1 hour for 30 wings. Ridiculous. I was told by an employee not to order fro. There after 5 pm because they don't have enough workers.

The workers don't wear gloves and the cooks walk around eating food in cooking station being silly with co workers. Makes sense why the last time my mother ate their food she got sick. The whole ambiance gives feel guys standing outside a gas station chatting. Gross read more