Every single time I try giving this spot another chance they completely ruin my order, to make matters worse they never answer the phone! I've tried ordering in person, over the phone, online and even through third party carriers (Uber eats), no matter what my order is wrong. I will be waiting for a manager to get in touch with me. read more

The service was crazy good they all were nice and attentive and just helpful not like the Wingstop on century that is always rude and busy. They had lots of customers but attended to everyone as soon as they came in. All the workers had very good attitude. The service was fast and the food was really good. They even put an extra ranch in my order I didn't notice till I got home but yay read more

When this location first opened it was all great experiences, I'd drive all the way here just because they were better than my closest location but now it's all bad. Even though my food was actually on time this last order, it had missing items and the fries were extremely soggy with oil and no seasoning and cold so I know they gave me old fries. So disappointed since they're the best part definitely won't be back and don't recommend read more

Ordered online and the status of the order say's COMPLETED. I guess to them it means they will start the order then. I waited an additional 30 minutes . Never on time read more

The service was so awful I was waiting for the bathroom key for 20 minutes and they never came, for 10 wings was 30 dollars,

This place have no sense of good customer service. The cashier is Rude and don't know how to talk to customers. As inflated as these wing prices are the least they can give you is good customer service read more

I am a big fan of WingStop's fries because of the seasoning. Lately, the fries have not been seasoned as much as I remember. Fortunately, you can ask for extra seasoning! I had no idea that was an option until I order through the app! I selected the extra seasoning and my fries were FIRE! This location gave me a courtesy call when my order was ready for pickup and everything tasted great. The ONLY thing that made me roll my eyes is there was a sign CLEARLY placed on the door that asked people to wait in their cars while their food was being made and there were customers hanging out inside the store. Everyone had on mask but seeing customers not following directions annoyed me (more than I'd like to admit. I'm usually not a negative Nancy, but Covid-19 is a real thing. If you don't want to wait in your hot car, order over the phone and pull up when they tell you to. WingStop is usually good with estimating wait time) . I don't blame the employees. I blame the customers for not obliging. Food was great though! That's what this review is for so 5 stars:) read more

It's true, this WINGSTOP has the worst service in the entire world. It doesn't matter if you preorder they make you wait 3 hrs to get wings that I preordered ON FRIDAY which is 48hrs before the #SuperBowl  . Yes, I've asked for a refund cuz I'm not missing the Rams game! The worst part - the "manager" didn't even know how to work the register wow! read more

HORRIBLE!!! Customer Service and food. Ordered from uber eats my order came with damaged opened ranch all over in the bag which caused a hole in the bag and everything spilled in the car and ordered drinks which was missing as well. Fries were burnt not even edible. read more

I will never eat wingstop again. Their fries are disgusting they need better seasoning for it an need better fries; all you eat is oil fried cardboard. Horrible. Disgusting and flavorless read more

we placed an online order 30 minutes in advance, showed up, and still waited another 30 minutes. we asked for a refund and they claimed to have done it, but it's been a few days and I have not been refunded my almost $30. they were super rude and did not seem apologetic about the extremely long wait. I don't live in the area and they have not been answering the phone to confirm the refund, super disappointing. read more

This is my favorite Wingstop. First off the energy is always welcoming inside. Tables are always clean. Service is always great and employees smile. Shoutout Jessica & JoJo because I've received great service from them on multiple occasions. This location also accepts EBT which is the icing on the cake. read more

Chicken is rubber, the people are petty and slow. They forgot 2 orders of fries but didn't forget the drinks or the sauce but two entire orders of fries then when I call they asked me to bring the entire order and a receipt. I have the receipt but to bring ALL THE FOOD it's going to be cold and stale. They knew I was coming to pick up my fries and still have me waiting. Food is cold now thanks to your lousy service. As far as ambiance goes, unprofessional. read more

Wingstop in Hawthorne is an absolute gem! From the moment you step in, you're greeted by a clean and inviting atmosphere that sets the perfect tone for a delightful dining experience. The staff is simply outstanding, with a special shoutout to the blonde manager who consistently goes above and beyond to ensure every customer is treated with exceptional care and attention. The wings? Pure perfection. Cooked to crispy, flavorful perfection, each bite is a tantalizing explosion of taste that keeps you coming back for more. Whether you're a die-hard wing enthusiast or just looking for a fantastic meal, Wingstop in Hawthorne is a must-visit destination. I come on Mondays and Tuesdays to take advantage of the 70 cent boneless wings and the ranch here doesn't miss! read more

First of all, the service here is amazing & love coming in all the time. I always order ahead and pay at the store and have NEVER & I mean NEVER had a problem. It's easier and by the time I leave my house it's ready for pickup! Service is on par with their standards and always get greeted with a smile and ready to serve. I would choose this store over Century anytime because they don't mess up your order and the staff is friendly! read more

Waited more than 45 minutes for wings. Place is understaffed and workers take a long time to complete orders. Place is dirty and trash all over read more

Had to drive back since they got my order wrong and I thought they would get it right the second time but nope they got my order wrong again

Ive been waiting for my order to picked up more than 20 mn and 10 mn the order was ready and when i ask them the stuff is rude and really bad customer services my food was cold too read more

Wingstop - a bag of food in the passenger seat of a car - Chicken Wings Near Me - Hawthorne, California

This is the 2nd time I place an online order and they have me waiting over 45 minutes for ONE 10-piece wing combo! It's ridiculous

Unfortunately, the wings were over cooked, and for some reason they weren't accepting credit card payment this day. This was quite inconvenient. I asked them to place a sign on the door so their customers would know. They did however get my online order done before the time indicated online. read more

Service was terrible . Asked for the restroom and they said keys were locked inside. Asked again and they said the plumbing was not working. The managers fit was trash no drip at all. Other workers got screamed at by manager , me personally I wouldn't take that straight got bitched. Drink machine was not working and refused to give us bottled drinks. Fries were shorter than my last relationship. Ice machine took too long to get the ice out. Just go to bdubs save yourself 150 BUUCKS. read more

Staff was very rude. When arrived, manager gave attitude while taking order. Restrooms were locked and refused to open them. Manager said "i'll see if I can go open it in a few minutes". After that I had to ask 3 times until opened again. Soda machine was not working and did not want to give us bottled sodas instead, even thought we paid for drinks in combo. When received order, there were 3 items missing from our order. Overall not an enjoyable experience and will not be dining here again. read more

Great service from the staff, my cashier Sandra was amazing, friendly and helpful. The service was fast and stope very clean. This is my favorite WS to come too. read more

Wingstop - Chicken Wings Near Me - Hawthorne, California

The manager Nicky is amazing, she's so personable and always makes sure our large work orders are always perfect! Thank you for all that you do! read more

This location never disappoints! They get my order right every time & my wings are always well done & well seasoned. Sometimes, you may have to wait a bit but it's well worth it! Definitely my go to!! read more

I placed an order online for a work lunch. The next morning, I arrived early, so I had to wait for my food. I ordered two family packs: one 100 wings family pack, and one 50 wings family pack. It came out to $160 and fed about 20 people. The prices and the food is the same as the other Wingstops I've been to. Like all Wingstops, it's decent food for a decent price, but nothing to crave or rave about. read more

Wingstop - Catering - Chicken Wings Near Me - Hawthorne, California

I ordered a ten piece. Got home 20 minutes later and found I had only 8 pieces. Immediately called the restaurant to explain. I was transferred A very unfriendly manager with an attitude named Ashley. She said all she could do was give me my 2 pieces , but it had to be within a week. I told her I wasn't coming that way for two weeks and she said sorry and hung up on me! Wingstop stores are always shorting me on my orders but others will take my name, store it and later give me what I've already paid for, no matter how long before I come back. One store (Torrance on Crenshaw) still had my name 2 months later(thank you Torrance). No more of my money for you Hawthorne. read more

What's the point of online ordering if this location clearly doesn't know how to work it properly. This is the third time my order is either given away to someone else or not fulfilled. The manager clearly doesn't know how to run this place properly and simply ignores issues with no real solution. Clearly running a completely unorganized business and there is need for new management and team. I don't recommend this Wingstop whatsoever and would recommend other nearby locations. read more

Never had a problem here Yelp is just stupid yelp should let companies review customers too read more

If I could give this place a 0 I would. The costumer service is HORRIBLE. You ask a simple question and get started down by all the employees like you're bothering them. So sad they don't have name tags cause I would call every single employee that was horrible. I had to sit down and write a review while waiting for over an hour my food. read more

Ordered online last night went to pick up order and it was swamped. Some major issues with our order but there's no need to get into that. Everywhere is so under staffed and over worked, this store included. When I brought our order back to get corrected they were so super helpful and fixed everything. Jojo and Viva (maybe Vida) were a dream. They were helpful and fixed the order super fast. I know it's so easy to just complain but I really want to thank the staff here for all their hard work and hope they get some relief from all the chaos soon. I hope the owners and head managers value their wonderful staff. If you stop in be kind, they're doing their best read more

Took 50 min to get and online order picked up. I order online to be easy and fast pick up and had to wait almost an hour at the branch. Very unorganized. read more

Omg I love visiting this location. Everyone e is always so friendly and enthusiastic. Fresh hot food every time I visit. Please visit this place guys.. read more

Please don't order from this location. Manager is very rude, didn't not follow customer satisfaction guide lines. As a manager she is very unprofessional. Star was excellent, hopefully manager can get some training on hospitality! read more

1st time here since I just came to visit for the weekend and it was the closest to my hotel. Let me start with the service was terrible and the cashier had terrible attitude. They said 20 min and it's been 40 and not ready yet. I order to dine in and to add to the worse, the bathrooms are close . I ask and the answer was terrible . I don't recommend this place at all. read more

We ordered a family pack of 50 boneless wings (Hawaiian, BBQ, Lemon Pepper and Garlic Parmesan). It came with celery and carrot sticks, and sides and dips of our choice. The potato salad and ranch were delicious. All of the wings we had were delicious but I think I enjoyed the garlic parmesan and lemon pepper most! As for the pickup experience, I ordered online and when I went to pick up they were organized and had a bunch of orders ready by order type. It made my visit super fast and efficient. Would definitely order for the Super Bowl again!! read more

MANAGERS ARE JUS AS RUDE AS THE PEOPLE THAT GET UPSET BECAUSE THEY CANT UNDERSTAND OR COMPREHEND VERY WELL...ALREADY contacted corporate about their service here jus doesn't make sense too be so damn rude too people u work in customer service...HANGING up on customers then u slop up the food not follow special instructions lord knows what you ready did too the food I had too throw away ...jus soggy and cold and undercooked...I visited 7/20/2021 2:10pm read more

Service is horrible idk why this ppl work there. I ordered 10 pcs of wing supposed it was gonna take 20 mins,when I got there the lady tell me that she forgot my order she make me wait 25 mins of my time,when ur hungry or starving the only thing that u don't wanna hear is wait more time for simple 10 pcs of wings... 45 mins for 10 wings‍ read more

Best service everytime i visit.the employees are always very welcoming.when manager nikki's there the crew give it their very best, and they make sure you get everything you ordered. read more

I ordered from the Wingstop app from this location and they cancelled my order. It has been almost a week and I still haven't gotten my refund. When I called, the employee over the phone said that they would give me a call to notify me about the refund, but I haven't heard from them at all. Do not order from this location because they will steal your money! read more