Never been to this location before and since I wanted some chicken, decided to try it. I ordered chicken tenders and fries and tried their lemon pepper flavor. Got my drink which was the mountain berry Powerade then sat down to wait for my meal. My fries got her food shortly after and then I kept waiting.....and waiting......and waiting. After a bit I got up to see where my food was and they added the fries to my bag and gave it to me. Started eating and those fries.....10/10 delicious!! And the ranch....YES!! The lemon pepper flavor was good but VERY strong. I would have added much less cause I hate when food is too seasoned, but it was still very good. Next time I think I'll get the garlic parm flavor and hope it's not too overpowering. Took that one star off because of how long I waited for my food but everything else was good. read more

Wingstop - Wings, fries and chicken tenders - Chicken Wings Near Me - Rochester, New York

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Came in with family for some wings and corn. The service was pretty good, but I felt like we waited quite a long time for the restaurant not being busy. We ordered some wings, cajun fired corn, and carrots and celery. The corn here was definitely the stand out! The cajun fried corn is Wingstop's spin on corn on the cob. Served with Fry Seasoning and our signature Cajun seasoning. I cannot wait to come back and have the corn again! The wings are also pretty good and the ranch is fabulous! Overall, hits the spot when having a chicken craving! read more

Wingstop - Chicken Wings Near Me - Rochester, New York

Employees there don't pay attention to anything at all. Ordered a 10 piece BONE IN and got BONELESS. Called the store to fix my order, they said they can fix my order no problem. I go back to pick up my order and again it's BONELESS!! Mind you it was not busy, it was just pure laziness on the staffs end. read more

Basic.... Got the 20 piece boneless wings. 4 sauces and fries. Wings were just ok. And the fries were mushy. I love fresh cut but they need to be crispy. Not sure I'll try again. Staff was barely engaged. Location has very limited seating. read more

Wingstop - Fresh cut fries - Chicken Wings Near Me - Rochester, New York

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I love coming to this location! It's always clean and friendly, and the food was fresh and hot! read more

Wingstop - Voodoo fries - Chicken Wings Near Me - Rochester, New York

New to the ROC area where we have some good chicken wing options. They do have an app where you can order ahead of time which I did. I placed an order for 12 and it was ready at 12. Not sure how prompt they are at busier times. Their prices are in line with other spots in town. I liked their flavor options & you can modify in the app to request a longer cook on your wings too. Everything was packed well. They also pack the celery and carrot sticks separately from the wings so they stayed cold. I really enjoyed the Cajun corn (which I got instead of fries) They have a couple of small tables inside but this is clearly meant to be a pick up and go thing. Which is a bit of an odd choice given they are attached to a mall here. I enjoyed the wings and would order again with all of their flavor options. read more

I heard all of the complaints after this place opened about orders taking forever. I figured I'd wait a month so they could work the kinks out. Placed an order at 7pm for the Bills game starting at 8:20pm. Their website said it would be ready in 45 minutes. I showed up an hour later. Order not ready, they said 10 more minutes. It wasn't overly busy, and with 8 people working...nobody seemed to be in charge here, and employees looked confused. I didn't get my order until 8:45pm. I ordered their 20 piece boneless special with fries. Yes, I know they're glorified chicken nuggets, but my child won't eat normal wings. I picked Cajun, Louisiana Dry Rub, Garlic Parm, and Mild. All 4 flavors were actually pretty good. Be warned, fans of spicy, but the Cajun aren't very spicy at all. The fries were mediocre and clearly suffered from not being made in fresh oil. Also, almost nobody making the food had gloves on. Taste: 4/5 Being made to wait almost 2 hours for boneless wings: 0/5 read more

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So I had to wait 45min for my wings as it was still in the first month when I tried Wingstop. During this time they weren't taking online orders or phone orders because they were so overwhelmed with the amount of people wanting to try it. It was definitely worth the wait time. The wings are delicious. The "hot" sauce is more like a mild but I still very much enjoyed them. I also tried their Cajun sauce, which is pretty much their "hot" sauce with Cajun seasoning. Lemon pepper was pretty good too...a dry rub. Of the 3 sauces, the Cajun is by far my favorite. All the workers were very polite and helpful. Seating is reminiscent of Moes the way it's laid out. If there is one thing I don't like about Wingstop it's that they don't include dips with the wings...I can see how some might not care about this given the prices are more reasonable than B-Dubs. read more

The food here was fantastic. The staff was very friendly. I definitely would recommend stopping here to get some good food.

I love coming here every time they nail it!! The place is clean and the food was great. They bring it to the next level with their service.

These are the worst wings I have ever had.... I got the special 20$ for 20 wings, that's a dollar a wing normally they're $1.40 a wing.....Had to pay extra (1.70) for a very small blue cheese that was warm and soupy..... The wings were tiny.... some were even smaller than my pinky, nothing but bone and skin.... they were extremely soggy...DO NOT BUY THESE WINGS read more

We love Wingstop but won't be going anymore after today. I put in a mobile order and was given the wrong order upon pickup. I didn't realize until I had gotten home and wasn't going to drive back at that point. No big deal, I figured I would call and speak to a manager, but nope...No answer despite repeated calling. I understand making a mistake with the order, but there is ZERO opportunity to make it right for the customer. read more

The customer service was nothing I've seen before... it was outstanding! Both sinisterjoker23 and Lucy had the best first Wingstop experience and was brought to tears. We will always remember you love you read more

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My order was straight stolen by another person, and they told me there was nothing I could do and they didn't give a refund or remake the food. Truly abysmal service. The kid behind should be fired all honesty for letting my order get stolen cause what the actual hell? 1 star is too good for them read more

food was great the voodoo fries are a must try !! This food was so great and this is the best wing stop in town !! read more

Wingstop - a tray of fries and pickles - Chicken Wings Near Me - Rochester, New York

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Unfortunately this will be my first and last visit to this wingstop. I was extremely excited to try it. When I opened my sandwich, the top bun was missing. The chicken was also splotchy with sauce and not completely covered as in the pictures. The chicken is cold as well as the fries, even though my order was not ready on time. I am utterly disappointed. The only saving grace is the amazing ranch. This might be the most sad looking chicken sandwich I have ever received. read more

Wingstop - Chicken sandwich with no top bun and barely any sauce. Looks disgusting. - Chicken Wings Near Me - Rochester, New York

Puny little wings. Don't be fooled by the plump wings you see in Wingstop's black TV ads.

While the food always tastes amazing, the employees are very rude. I asked for a side of sauce that I was missing and rather than them showing that I just missed it in the bag kindly, she gave me a lot of attitude pulling it out of the bag and slamming it back into the bag while rolling her eyes. The food is good but the bad service is a huge turn away. read more

We ordered 3 time from this establishment and all 3 time have been poor . The wings where over cooked and dry , Small pieces and not enough coating. This establishment is too small and even ordering online my food wasn't ready not even at the time it was said it will be ready 30min and was actually waiting an hr . The oil was dirty and smoky in the establishment. Will not order again and will let the Greece area neighborhood on the POOR QUALITY. read more

This place wasn't ready to open to the public, yes i know it's new in the rochester area, the food takes forever to come out, attitudes on every face there. I run social media accounts for 32 restaurants in the US 7 here in rochester and I've never seen anything like this when i visit my stores in person. You gotta do better with the hiring process 95% of the people working there don't wanna be there no smiles no positive attitude. I do grand openings and pre openenings to many restaurants in the Rochester area, this tops my list of horrible experiences. read more

I swear the only thing on all my food was salt. Like dunked then rubbed then spray painted with salt. It was so salty it burned throat after having like two tenders. I got Louisiana rub and my friend got hot honey, but it should just be called southern salt and sweet salt because they tasted the same. It was actually so salty that it gave me a tension headache that lasted for 4 days after because all the salt sucked the water out of my system. My eyes were swollen shut the next morning and my friend's fingers were so swollen she couldn't get her rings off. I am still recovering. Why did we keep eating if it was so salty? Because it tasted pretty good until I became high risk for having heart failure. read more

Rude employees, long wait time, and cold food. Save your money and pick a different place.

Food took about 35 mins to come out all I got was a 5 pc tender won't be coming back, this was my first time coming and probably my last time the food was just ok very disappointed read more

Over hyped and gross. Fires were terrible and the wings were flavorless. Never been more disappointed. I rather starve than eat there again. Feel bad for anyone who waited in line for that garbage. If you're deciding to try this place out just pick something else. You will end up disappointed. Like I actually feel sick after eating that disgusting food. Like the other reviews it should be called wingstop and turn around. read more

Terrible service. Not only does to take way too long to make your order, but I havnt gotten the right order in 3 times. Once I was missing all 3 orders of fries for our meals. This time no wings for a meal and no fries for a meal. We waited there for 30 mins atleast aswell. Definitely not going back ever. They should be embarrassed read more

Great food, great atmosphere and love using the mobile app to order ahead. Definitely have to get the fried corn with every order.

These guys are getting crushed on their grand opening .. mad props for working so hard to try and satisfy so many! Look forward to going back after things settle in and the insanity subsides...Love me some Wingstop!!! read more

The Wingstop in Greece is fantastic, great food, nice people, as advertised! Plus the flavors are great!

Slowwwwww. I now understand why they call it Wing STOP. Once you place your order you aren't going anywhere for awhile.

Overrated for sure. Some of my wings still had feathers on them and the fries were soggy. Go to bar bill if you want some good wings. Very unorganized for sure. If not for the hype it wouldn't last a year. read more

I give it a middle review just because they still need organization and extremely slow. My gosh so slow in getting a single order

Food is good! Service is very poor, staff often confused/slow/appear to not know what they are doing. Not worth the hassle, especially when Country Sweet is down the street and there are much better options in the area. read more

very underwhelmed and should've read reviews before coming; fries were soggy and only seasoned on the top...only decent thing we had tonight was the corn. food was overall undercooked and inconsistent with seasoning; place was very disorganized too. read more

the employees are very slow and have horrible attitudes. will never except a dash from u again!