The location was clean. The staff were friendly. The order was correct and served quickly. Jocelynn greeted us with a smile and made sure to get our order right. Within 5min, we had to our small order. The wings were hot, the fries were crisp, and our wing stop was awesome. read more

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Enjoyed the food. The service was above average. Very clean Establishment. The restrooms were well kept. Dirty restrooms says a lot about a business and the people that work there. Thank you read more

Many people enjoy wings from Wings Stop and understandingly so. They have had some real success with their recipes regarding their various flavors. I don't frequent Wing Stop for one reason and one reason only. They do not fry their wings hard. Whenever we go to Wingstop, we put them in the oven at home to get that nice hard cooked through taste we like. On fried chicken I do not enjoy soft skin. That is a major turn off. On the other hand I love the lemon pepper after I take it out the oven or the habanero wings. They as the kids be smacking! I just think if they made a minor adjustment to fix the issue of soft skin coming off the wings I could see myself popping in more. Those flavors tho are incredible. Thanks read more

Best Wing Stop we've had in a while... The food was delicious, fresh, and staff were all so friendly!!! 10/10

This location is always so terrible, waited 30 mins for them to START our order today and it wasn't busy at all. This isn't the first time it happens either, last time we waited an hour. When I approached the counter to ask if there was anything wrong, the cooks were just messing around with each other and our order ticket was posted there untouched. We finally get our food after 40 mins and the fries are completely brown and cold, and not only did they mess up my flavors but they all are burnt and taste terrible, like the sink water they probably used to rinse the dishes. The soda machine also probably isn't connected right because everything tastes like club soda. Asked to speak with the manager and they couldn't event come directly, they sent other employees back and forth, and only wanted to refund the food we "hadn't touched". I can understand having new employees on the job, I can understand business, but this was just all around bad management read more

Wingstop - "Bbq" wings and "Parmesan fries" - Chicken Wings Near Me - El Paso, Texas

Expect for this location to take 2 hrs to have your food ready. Had multiple drivers cancel because of the wait. Food is cold and has no flavor. Fries and way too salty. read more

The last few times that we have ordered there have been a lot of mistakes. We have been missing items or mistakes with the orders. Today we had asked for chicken sandwiches without pickles and all three had pickles and they for got the fries. read more

Excellent wings but a really long wait time to order on the phone not even mentioning long wait check the picture. I even drove to the wingstop and waited in line showed them that I was still on hold. read more

Wingstop - This is the wait time lol - Chicken Wings Near Me - El Paso, Texas

okay I love wingstop a lot this morning at 11am I went to wingstop for lunch and the flavors were so good and the fries were kinda soggy

Service was so bad, ordered food online was supposed to be ready in 45 minutes. When picking up the food took another 45 minutes. Food was cold and was missing items. Very disappointed, what a waste of money. Will not be going back. read more

It was Friday night and I went out for a quick bite. Back home I always had a good experience at Wing Stop so why not right? What could go wrong? Well .... The lemon pepper wings where just straight up just oil. I'm surprised the staff stayed silent as I wrung them out with paper towels right at my table. The regular spicy ones where not any better. ...they where cold...NOT exaggerating..Ice cold. Fries where fine. Look it was late, I was too tired to raise a fuss, and honestly I get it lots of establishments are understaffed...but Ice cold wings????? read more

I came in and order a family pack for to go. I waited 45 mins which apparently my food was just sitting there 20mins without anybody calling my name."vanely " the host who took my order put it for order pick up which she admits that she took my order on the register and put it for pick up. This employee "vanely" needs more training on handling with the register and customer services. read more

Wingstop - the order for a hot dog - Chicken Wings Near Me - El Paso, Texas

Came in on a Sunday night, my bf and I ordered two medium combos dine in (as stated on our receipts). Being in the food industry we were patient when they said our food would take 20 to 30 min. At the 45 min mark after seeing a few People who came in after us get their food and leave I got up to ask about our items. The employee was very rude stating my order had been ready and when I asked her if she called it out for dine in she stayed silent. We ate our cold Togo packed up food that was supposed to be for dine in and no one seemed to care. After letting the online service know about the experience We were offered fries. We are a big fan of wing stop but definitely avoid this location. read more

This is the worst location I've been to. Unfortunately it's the nearest location to my house. Even when I order online to "skip the wait" it always takes an extra 20-30 minutes after arriving at the time given to get the order. These are not complicated orders... nor is making wings where everything is pre-made an endeavor that should take 45 minutes from order placed to pick up. Someone here doesn't now how to properly run a shop.... I'm done with this location. Good bye. read more

This was the worst experience I've had as far and ordering to-go. I ordered pretty fast (mind the fact that all they sell are wings and fries, so my order couldn't be far off from anyone else's). I ordered at 8:05pm, I waited and waited. I was very patient. 15 min go by and other customers walk in to order. They received their orders before me! It was finally 8:35 and so I went up to ask what's taking so long for my order. The lady replied that it was ready, she just had to bag it. It took her and Additional 15 min to pack my order!! I saw so many people go in and out. Even ones who ordered after me for their food, ate and had already left! Upon getting home, the wings were extremely dry, over seasoned and weren't even fresh. I figure they forgot about my order and just had it sitting under the heating lamp, and didn't even add flavor to my mild wings. All I tasted was salt. I wasted $30 dollars and 50 minutes of my time at this wing stop. I will never order from here again. Way to go Wing Stop!! read more

Their app sucks and the lady i was on the phone with sucks too. People be hungry out here man just tryna get our food. Sucks it had to work out that way but honestly i recommended going to another wingstop, i've had previous problems too. read more

So my wife was craving wings after a long week at work and selected this place. I asked her if she was sure and she said yes so there we go again. So we enter the establishment and place our order and are informed it will be about 25-30 minutes which we are ok with because at least they informed us this time. So time goes by and we receive our order. Everything is going ok until I get a wing from a new flavor batch and take a bite and spit it out, the dang wing is COLD. I get another one and it's cold as well. I'm like WTH is going on. So I then get a wing from another flavor batch and those were Luke warm at best. Now I'm really upset because these wings should be hot, they just came out of the kitchen! So I go and kindly advise the girls at the counter of what's going on and they tell me they'll replace them. They don't tell me how long it will be or anything until my wife goes to ask and they tell her they'll be out shortly. Soon there after they appear and this time they are stove hot which is awesome but the kitchen staff made one batch of wings extra spicy I guess to shut me up. Couldn't eat those dang wings. We politely left and my wife tells me, well it looks like we aren't coming back to this place and I just smile and agree. read more

This is my first experience at Wingstop here in El Paso, I wings was ok but the fries that I order was too salty to eat. Just make sure to check everything before you pick it up. read more

SLOWEST SERVICE EVER!! Food is mediocre but too over 30 minutes to get wings to go that we're not even hot!! Will not go back to this location. read more

I used to really like Wing Stop, but my order yesterday made me so frustrated that it will take a lot of bring me back in as a customer. I ordered wings, boneless wings, fries, and drinks. The staff was friendly, which was the only reason they get 2 stars. I got my order home, opened the sealed bag, and discovered they failed to include my traditional wings and the dipping sauce. The boneless wings were sloppy and the fries were bland. I immediately tried to call the store, was put on hold twice for a total of 10 minutes, tried calling more and the phone just rang over and over. Finally, I returned to the store, a 15 minute drive for me, and demanded a refund, to which they obliged. I don't think I'll be back, which is a shame because I loved Wingstop when I lived in a different city. read more

First imma say I got my food pretty fast we got it to go to, the place was packed and the works still can to help us. The wings were pretty good wish the original hot was hotter, the seasoned fries were really good they stayed warm till I sat down and ate. Over all it was a good experience. read more

I ordered the medium boneless with four original hot and four Cajun. I couldn't even eat them not only were they bland, but the flavor was watered down. My husbands were the same way. After seeing other people's reviews how is this place not making changes with the constant complains? read more

Wingstop - Boneless original hot. They were terrible - Chicken Wings Near Me - El Paso, Texas

Literally cannot get your order right no matter how slow you say it. Wait times given are bs

Missed my normal lunch time and decided to go into establishment around 1p on 5/22 and whomever was cooking the wings that particular day and timeframe must have actually followed the establishments procedures because the wings were not under seasoned when it came to the lemon pepper sauce, nor under cooked with regards to the crispiness. Good-time to go is definitely mid-day during the week, not when there is a rush. I was losing hope in this place, but it was redeemed today. read more

Great service and delicious wings! One of my favorite wing spots in El Paso. I frequent this location and the lower valley locations weekly. Lunch or dinner you will love the wings and the fries. Please remember it's made fresh so if your looking for fast food you will not get that here. read more

I ordered my food on line it said it would be done at 4:05 I got there and it wasn't done. I had to wait another 30mins for my food and then when I got my food my fries were cold. If I would have had time to spare I would have given the whole meal back and requested a new. read more

Covid has nothing to do with the poor service that is always given at this location. Pre Covid service was slow and employees are obviously trained to be rude. read more

Horrible customer service and I'm usually missing something from my order. When I drive all the way back for my food, no one even offer an apology for their mistake. read more

Took 30 minutes for a "To go" order. Was serving people their food first that came in after us. Floors and tables were sticky and front cashier was rude.... not a great place to get your wing stop fix. read more

Wingstop is ALWAYS our go to and almost never disappoints. Tonight I went to go pick up my online order and went before it was ready so my husband's meal would be nice and fresh. Yea the wings were but the fries weren't. Customer before me that was also picking up complained about his fries being cold so yea they went and fixed that but gave him MY fresh fries and gave me the cold complained about ones. Definitely knocked stars off for that...not cool! Guess I'll have to start double checking my food's temperatures before I leave which I feel I shouldn't have to. read more

Poor service if you order wings online. They are never cooked in time for pick up always like 10 to 15 minutes late

Do not come here, this place is a madhouse. The workers are losing orders, and not calling off the ones that are complete. Ordered online and had to wait 40 minutes inside for prefer to be completed. read more

Went here when my sister visited from MA and I was pretty disappointed. The table we were seated at was still dirty. The service was friendly and somewhat attentive. I ordered regular buffalo wings and they brought me fried buffalo shrimp. Kind of a big difference but they got me the right meal eventually. The margaritas were pretty good but I don't think I'll be going back. read more

Ordered a 50 piece traditional lemon pepper family meal online. Order was late & I got cold & greasy wings. They were pretty disgusting! My fries were burnt & greasy. As I waited I noticed there were raw wings getting kicked around on the floor. Very disappointed in the quality of food as it is very expensive! There was no pride in the product being served! Such a shame!!! read more

Wingstop - Ordered lemon pepper wings and got greasy COLD wings. I ordered online. Very disappointed! - Chicken Wings Near Me - El Paso, Texas

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The point of ordering online is to avoid waiting but not here every time I order online or call it's always more time then what the time is supposed to be at least 20mins longer. The staff never seems to care either that your order is late. Never coming back. read more

I'm pissed i was debating on going to wing daddies or wing stop and I'm disappointed I came to wing stop honestly my wings tasted like the last batch they make before they close and just leave out to sit in the cold. The wings were like overcooked or over fried because they were dried out and they barely had sauce. You know when you cook something and you save the leftovers that's what this was, a disgrace to wings, it wasn't even as good as leftovers. It was leftovers on day 5 kind of leftovers that's how hard it was to eat these damn wings. The lady who took my order was nice, but baby what they hell did y'all give me. And the FRIES. So soggy, is this how wing stop fries are suppose to be? Cause it's a big NO for me, and I ordered a large fry. Seems like they dumpee them in the fryer for 5 sec and took them out cause that's what they looked and tasted like. Whew child, DO BETTER. read more

Worst fucking service. Called at 9:50pm for a to go order of 20 wings. Got to there at 10:05 and got the wings at 10:30pm. WTF!! 20 wings!! 40 minutes. Workers were talking in the back, cleaning while food prep was out and cashier lied to a client who walked in telling her they close at 11am OR 11:30 which the door clearly states midnight. Great wings but that crew in there needs to be fired. read more

Put in an online order and was told it would be ready at 10:05 I didn't get my order till 10:26. Also when I got home the wings I ordered were undercooked. Used to eat there all the time. read more

Wing stop is always a great place to enjoy some wings . Lots of flavors . You do have to wait for them to make them but overal this is one of my go to places for wings , don't forget the side of fries . read more

Awesome food! Best customer service in El Paso. Great staff and the Mgr.Marisela is awesome.