The wings are excellent - the Parmesan Garlic flavor is particularly exceptional - the price is a little steep, however. Most of all, having your wings with "bones in" should cost ZERO more dollars, if anything that should be the default. I can get quality wings locally for a little over ten dollars. That makes Wingstop a luxury (albeit a delicious one) more than a necessity or even a regular place to eat. Hopefully the pricing improves; the product itself still merits a look. read more

My first visit to Wingstop but not my last. The two young ladies, taking the orders were very polite, helpful and pleasant. I waited a whole 4 minutes for my order to be ready. I ordered the 5 Korean wings that were good and 5 parmesan wings that were excellent. I intend to keep returning until I decide what my favorite wings are. (So far, the parmesan) The fries were good too but unfortunately, they get cold so quickly. I intend to make frequent stops at WINGSTOP! read more

The wings are good the customer service leaves much to be desired. Upon entering to pick up my GrubHub order (aka all the cashier has to do is pass me my prepaid food). The cashier ignores me to pay attention to a boy close to her age whom is interested in changing the TV channel to a Lakers game. I stand there for 7 minutes while she talks with her co workers about what channel is and how badly she wants to help this young fellow watch the game. There are no other guests there and I am waiting. There is no hello how are you we will be right with you. There's way better service at BWW. She finally addresses me and with attitude I tell her I placed my order and I'm here to pick it up she acted as if I was bothering her. She slides the bag across the counter doesn't hand it to me and grabs a cup for my drink which should've been prepared upon arrival and puts her fingers all into the cup before passing it to me. Then, processing to clean the counter with her hands. This is very unsanitary and alarming. If customers are going to fill their own cups it's should be near the drinks and we grab our own cups! She was of Middle Eastern decent and needs coaching if you want to keep a quality customer base. This is a franchise with multiple locations through out NJ and I would not recommend stopping at the Clifton location. Discloser: They only received two stars because the Korean BBQ and lemon pepper wings were good. If there was a second option to rate in restaurant experience there would've been 0 stars! read more

This wing stop has alot of potential because the food is great but the service is horrible. The manager is very rude over the phone and its a shame because I really like the food. I wont be coming back to this location specifically. read more

Fast and good delivery service. Happy with the accuracy of my order. Really happy. Thank you Wingstop

Awful customer service. We ordered wings and asked for the sauces on the side because they usually tell you 20 minutes and they're done in 10 minutes and are luke warm and not nearly as crispy when you get home. We get 20 minutes back home and there are just wings with no sauce included at all.... We call back and ask for them to make us a whole new order with the sauce on it (so they don't screw it up again) and my wife gets there and they didn't replace the fries, veggies, blue cheese that is included in the order we paid for. Who messes up an order and doesn't replace the entire thing? So we wasted an additional 40 minutes round trip because they screwed up only to come home to soggy, cold fries AND to find out that they didn't even give us the right amount of each of the wings AND they combined two different sauces in one container!!!!! That is completely unacceptable and the people working there (Marilyn on the phone/front and the manager Maria who would NOT EVEN refund us - even though they messed up and wasted our time) should be ashamed of themselves. Never going back. read more

Since I wrote directly to wing stop about this and never received a response, I will attempt to describe my experience here. The first time I ate in, I came to the store and ordered there, and proceeded to wait a very long time for my food, which was not bad. Because I enjoyed the food, I wanted to try it again, but decided to order ahead online so i wouldn't have to wait. I arrived at the prescribed time, and checked in and noticed that they were showing college wrestling on both tvs. As it was the first day of the NCAA basketball tournament, I asked if they could put one of the games on. The cashier asked one of the two men who were in back and making food, and one came up and said "Who? What does he want to see?" and i said "could you put on one of the basketball games?" he looks at me and says curtly "NO." Okay. I then waited, and waited, and waited. After 15 minutes, they called my name. I walked up and they just looked at me. I said "You called my name." and he said "Oh. Yeah. We are just waiting on your chicken." I'm not sure what else I could have been waiting for that entire time. Five minutes later, they called me again and I retrieved my food from the angry man, who seemed to continue to be annoyed. As I ate my food, I realized that one of the two flavors I had chosen, the louisiana rub, was in fact lemon pepper. I was too scared to ask them to fix it, and just ate it. During my meal, one the cashier was sent to clean the bathrooms. She put the slippery/ caution sign in front of each door, and started cleaning. A gentleman who was there asked about a bathroom, and the angry guy behind the counter said to use the one with the caution sign. The customer said "but what about the sign?" and angry man said "no its fine, use it." As the customer went to walk in, the woman cleaning noticed he was about to walk in and said "Sir! please wait!" and the angry man behind the counter said "NO ITS OK! I SAID HE CAN GO IN!!!" and the woman quickly stopped talking, as it was clear that angry man wouldn't take any information from this woman or be made to look wrong at all in front of the customer. After the customer actually walked in, the cashier said to angry man, "But its still all soapy and slippery." and the angry man let out a huge laugh, as if it would have been totally hilarious if the customer fell and broke his ass because angryman had too much ego to listen to someone else. Why you so angry, man? read more

I have been waiting to write this review to see if my problem was ever resolved, but after four weeks of calling this establishment, I still lost my money with no refund or even a coupon. I ordered a pick up order from Wingstop on October 25th. It was almost $30 and was supposed to consist of 20 wings. I had never had Wingstop, so I decided to treat myself and stop there to pick up a to-go order on the way home (The food was already paid for as I ordered through Doordash). When I got there, a gentleman told me it would be a couple minutes and I waited and he soon gave me my food. When I got home, I noticed that instead of my 20 wings, I had a small order of boneless wings with fries (food that I cannot eat and had to throw away). I tried calling the chain several times and it appeared to be a cell phone that just went to voicemail. When I finally got through, the same cashier said that I can come back and pick up the correct order (I live far away and that was out of the question). He offered no apology despite the mix up being entirely his fault. I asked for a refund and he said he would have the manager call me (he never did). I am on phone call number 6 and I still have not received a refund or my correct order or ANY solution whatsoever. So I am basically screwed out of $30 and I am so annoyed with the way this situation was handled. Needless to say, I will never return to this chain. read more

Best wings.....will not be disappointed!!! Wings were crispy, seasoned perfectly, all white-meat chicken and overall just very tasty. Will def be back to enjoy more wings. Garlic Parm was my favourite non-spicy flavour. Tip: get boneless wings....they taste better and are crispier. read more

First time I tried the wings here, not impressed. If you want better wings go Sharkey's in Clifton .

Garbage, just picked up a 24 pack mild and lemon pepper for some reason they were very salty and not edible. So I called them to let them know the manager basically told me to come back tomorrow when I'm at the store to handle it. Idiots great way to lose customers read more

This place has potential, but Wing stop has to chill with all that sauce. I felt like I was eating wing soup since the wings were so drenched in sauce and not enjoyable read more

Wingstop - Toooooo much sauce! Can you find the wings?! - Chicken Wings Near Me - Clifton, New Jersey

Lemon pepper wing were so good! I will definitely order from here again. I'll Ask for well done next time

Customer service is G A R B A G E! Especially the manager! She was seriously screaming saying that she is not the manager to mess with and that she doesn't care if we are customers. She also said that we can call corps and who ever we wanted because the she was not scare. She had an argument with another customer and to be honest the customer was right. Other people in the store were even saying it. Meanwhile I could care less about the what was happening the only thing that annoyed me was that. My order got mest up because the manager was not paying attention to what she was doing. I didn't find out til o got home and open my box. So disappointed read more

The chicken was cooked perfect the sauces however could have been more flavorful for me. I ordered the Hawaiian the chicken was overly sauced and it bland! Also they put the mild boneless and the Hawaiian wings in the same container so some of the mild sauce got on the other chickens which I thought was tacky, I ordered 40 pieces each chicken deserved its own container. read more

We came to Wing Stop for the first time ever, on 02/28/2019 store #1037 between 7:30-8:30 pm. The food was really good but I was surprised when I ordered the bread rolls. I was never told it came with a splash of butter. When I requested that the buns be switched because of the butter, the taller girl not the shorter cashier replied "Woooowwww" with a face. Then the bread was switched. read more

I will never order from WingStop again. Against my better judgement I figured I would try a different Wingstop than the one I originally did last year. I ordered off of GrubHub and when my order was delivered it was incorrect. I called Wingstop, spoke to the assistant manager Moses. Explain to Moses that my order was incorrect. I asked him how do we rectify the situation. I'm thinking he was going to have the items that I did order delivered. WRONG. He told me to call GrubHub to have them call him so I can get a credit. I called GrubHub explain the situation and they went ahead and called Wingstop. When GrubHub called me back they told me that the order was not done incorrectly and Wingstop will not authorize the refund. I had to explain to GrubHub that I will no longer be using GrubHub nor do business with Wingstop ever again because if I was sitting in the restaurant itself I would have gotten the correct order for what I paid for or I would have walked out the restaurant and not got anything nor paid anything. GrubHub with a head and gave me a full refund. read more

Worst experience I've ever had ordering food through yelp. Delivery man contacted me with regards to difficulty funding my home. After providing directions I waited outside for 30 minutes. The delivery man stopped responding. I called the restaurant and they told me he was outside, this was not true. The restaurant told me they would contact the driver. I never heard back from the driver or the restaurant after repeatedly calling. Clearly they don't care about their customers or taking responsibility for orders. read more

On Sunday, August 12th at around 5pm, I ordered 15 wings by the piece with Wingstop's new featured sauce--Spicy Korean BBQ. This has been my 5th time I've ordered the sauce since it came out 3 months ago and it's seems like the flavor is just getting tastier. Although ordering on Grubhub may take some time for food to arrive to your doorstop depending on where you live but on the bright side even for a 60-70 min order, my food is always hot and correct. The downside of getting it ordered is that I always have to ask the driver to come to my doorstep which is very annoying because I'm not going to come outside just to get my order while I'm paying an included 10 delivery charge which is BS but overall, my orders are always perfect and ready to be eaten. I would prefer dine-in just to save some money from delivery fees and sales tax but sometimes I just don't feel like getting out so Grubub does come in handy. read more

Fries and wings are top notch. The service at this location is sub par and is the reason I am giving this 4 stars.

The boneless chicken from Wingstop is extremely delicious, having multiple favorites to choose from. The cajun fries are also fascinating. Typically gets busy to order at night, so call in before you arrive. Good parking and great location as it is very convenient. read more

The staff (other than one of the managers) lacks friendly customer service, hence why I took off a star. Other than that, my online order was accurate and the fries/wings were great! The restaurant and kitchen appeared clean. I will definitely order again. read more

This is a great place to eat at.i love the mango habanero and the lrb.fries are awesome.the workers are awesome and we'll trained on what they do.well job done by the management team of wing stop.i will always go back with my family.i recommend this place to everybody in town. read more

HORRIBLE. Im visibly pregnant and I would think they would cook the wings thoroughly, but the meat was still pink (yuck). The wings were not only pink but had no flavor. The employees were simply lollygagging and didnt know the menu, as a result of asking several other coworkers prices, flavors ect. My family and I will not be returning. If 0 stars is an option zero it is. read more

Slowwww service! Took forever! Fries were soggy and you could tell they use old oil. Threw in trash after couple of fries. Wings were okay. Nothing special. Had better wings at Friday's and other places. Customer service wasn't bad but definitely not great. I won't go back. read more

Beware - a woman named Tatiana will gladly tell you to go F&CK yourself if your order is late and you want to check in on it!! Customer service at its best!!! read more

Yeh meh, always had a soft spot for wings yeh meh. This place has fresh af wings, veggies, and refreshing coleslaw yeh meh. Also close to home too yeh meh? Come give it a shot yeh meh? Order 20 traditional and don't be lazy & a bitch with that boneless crap yeh meh? read more

Recently my family and I ordered from here through uber eats. We ordered two separate orders, one with boneless wings and BBQ sauce and the other with classic wings and dry rub. When they arrived the seasonings were backwards. After calling to have the mistake corrected the employee tried to refer us to uber rather than fix the problem and proceeded to tell us we would have to pay yet another delivery fee. Safe to say we will not be eating here again. read more

I am a longtime regular customer to wing stop and I have to say the service at this location is amazing! One employee in particular, I think her name is Serena, is extremely quick at getting my order and makes sure it is completely right each time. I have never had any issues with receiving the wrong stuff since she started working there. There's no doubt that food is very important to people and receiving it exactly how you wanted it is crucial (and pleasing). This girl is incredibly sweet and definitely knows how to satisfy customers by always putting a smile on their faces. I recommend this place because of her excellent service and friendliness. read more

Good service. Good price and wings and fries are amazing. Totally worth trying the new franchise.

The wings were rather small, but pretty tasty. I had traditional buffalo wings with blue cheese dressing. The seasoned fries were disgusting, soggy and not seasoned at all. The food is overpriced for what you get. I don't think I'll be going back. read more

I really Liked this place.wings were very delicious.The staff was very friendly...I would like to visit this place again....

This was my third time eating here and I love it the food is amazing but specially because of the 3 really pretty young ladies that work there, they are so nice to the customers and always seem really happy, hope to see them next time I go which will be soon! read more

I placed an online ordered for a 40 piece wings and sides on the Saturday before Super Bowl, February 5th. I had the option to pay in advance, so I provided my debit card and printed my receipt. On Sunday, I received a call from the Clifton store asking if I was going to pickup my online order at the designated time of 3:30pm. I asked if there was a problem, and the gentleman on the phone (identified himself as Moses) told me know, he was just confirming the orders in anticipation of it being a very busy day. At 3:30pm, I arrived at the location to pickup my order. They were very busy and I was told my order would be ready in a few moments. Then the cashier asked my name, and the confusion began. After a few minutes, I was told there was a computer mishap on Saturday night, and at midnight it had cancelled all the online orders. They had a printout of the orders that were cancelled, and they had called everyone to confirm they were picking up, and were doing there best to re-create all the orders. The cashier then asked for my payment, of which I showed her my online receipt, I had paid in advance. It was then that a gentleman came out from the kitchen, and identified himself as the owner. He told me not only were the orders cancelled, but all the payments were cancelled as well. If I wanted my order, I would need to pay again. I explained that I ordered early on Saturday, and had a confirmation receipt. I also went online in the store to access my bank account info from TD Bank. It showed the debit of $47.12 from Saturday. The owner refused to acknowledge both my receipt and my online bank info as proof of payment, and began to yell at me. If I wanted my food, I would have to pay again. He said that if he made a mistake, I would need to return and he would refund my credit card. I again asked him why I needed to pay again, in essence, pay $94.24 for the wing order already confirmed and debited. Again, the owner became irate, and told me that if I didnt pay for the wings, he would not give me my order. I had 8 people at my house for a Super Bowl party, all waiting for wings. I relented and paid again. The owner pushed the bag of wings my way, I had to catch them before they went off the counter. I told him I would be back for my refund. On Friday, February 12th, I returned to the store, this time with my bank statement in hand, showing the wings now had been debited twice. The manager on duty was Moses. He remembered me, and apologized for the way the owner had treated me. He said I was not the only order that was double billed, and he would process my refund. I gave him my debit card, he swiped it and issued me a receipt. Today, February 13th, I checked my bank statement, only to see the credit was never issued. I called TD Bank and was told they did not see any activity from Wing Stop, and all of my weekend transactions have posted. So tonight, I returned to the store for the third time. Moses, the manager I had dealt with was not in, but another manager from the Garfield NJ store was. I told him what had happened, showed him my receipts and my current bank statement, and also went to my online bank to show the credit did not post from Friday. He told me he could not offer me a refund, I needed to contact my bank, and let them handle the process. I objected. I asked why can't I get a credit? He asked me to wait, he called the owner (the nasty individual who I dealt with initially), who told him to issue me a credit. He asked for my credit card, and went thru the same process as I previously experienced. He handed me a receipt, and asked me to sign it. I declined, and instead, called my bank to confirm this transaction, especially if I needed to sign something. The bank told me there was not transaction from Wing Stop this evening. The only Wing Stop activity was the payments I made on the previous Sunday. The gentleman behind the counter then told me something that left me speechless. He said there was no method in place to issue credit card refunds, only cash. If I wanted my money back, the best course of action is to call my bank to stop payment. The swiping of my credit card for a refund was nothing more than a show, so the customer would leave. The refund transaction goes nowhere. Needless to say, I have contacted my bank to start the investigation of getting a refund, and to stop payment for the duplicate charge. I can not begin to wonder how this practice is viewed by Wing Stop corporate office? Is it standard practice to cheat customers, or deceptively use tactics to make a customer believe they are getting something, then not? I would assume most customers wouldn't return, and WIng Stop wold have the extra revenue. Also, who monitors the franchise owners? Would anyone at any restaurant be treated as I was, and allow that to be acceptable? Needless to say, I will never do business with Wing Stop at this Clifton location, or any location for that matter. read more