Updating my review as this location has changed a lot since - I no longer wait extended period of times for my order. Im not sure if it's because wingstop just isn't as popular anymore (my previous review was years ago) it's definitely empty every time I come compared to walking in before and people standing everywhere so I'd say the "hype" dying down definitely helped this factor. If I place an order and the estimated time is 10-16 minutes, I'll arrive about 20 minutes after ordering and it's always ready. Never any errors on my orders. All customizations always correct, nothing is ever missing. My only complaint would be the inconsistency with the size of the wings. Sometimes they're HUGE. Sometimes they're ridiculously tiny. Overall - for a chain wing spot, they've stepped it up since my last review and I tend to come at least once a month. read more

I ordered wingstop for a late lunch. One order of 20 mix and match boneless wings and one order of seasoned french fries. I tried two sauces: original smoke BBQ and original hot sauce. a side of blue cheese dressing. The food was good, but very overpriced. I ordered the food online through DoorDash and went to the restaurant to pick it up. For what I ordered it came out $46.19 I will continue my search for good and reasonably priced hot wings. read more

Wingstop - Chicken Wings Near Me - Alameda, California

Orders take forever every time, orders always say 20-25 minutes and are always 45 minutes at minimum. If it's going to take that long as least put the accurate time so we're not wasting our time going there in 25 minutes if it really takes 45 minutes. Definitely a Wingstop issue, every location I go to is understaffed and always late. I don't blame the workers as they are overworked, I blame Wingstop and the franchise owners for understaffing every single location. read more

WingStop is a place I have never gotten a chance to try for the past 10 years. So I was excited to try it today!! Yet, I was very disappointed with the Korean chicken burger - just wasn't great. The wings were pretty dry and not moist. read more

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My latest hyper-fixation is protein and I was craving some crispy tenders so I thought, why not Wingstop? First of all, Wingstop lowkey expensive for a fast food spot, 7 tenders for $23, no drink or fries included. I got two flavors, hot honey and dry Louisiana rub or whateva and while the chicken was juicy, dat shhh be soooo salty! Like damn they would've been perfect if they pulled back on da salt just a little. And I tend to like stuff on the salty side (I'm Mexican) so if IM saying they're doing too much you know that shh is saltier than the Red Sea. Also their ranch is nasty and the fries were limp instead of crispy delights. Back to the salt, I had to drink 4 cups of water to wash down that salt and my lips became dry and cracked like the desert. Shhh gave me a headache kinda. I cut up my leftover tenders the next day and put them in a salad and that worked to temper the salt. I guess nobody is expanding elevated cuisine from Wingstop and it did the trick for my craving but forreal just slightly less salt and like $7 less and I'd come back more. read more

Food here is good. Service was OK somewhat. Ambience kitchen chatter TV in public.. wing Stop is always the place to go when you want something different to eat lots of flavors read more

Wingstop - Chicken Wings Near Me - Alameda, California

Ayer, mis hijos adolescentes decidieron nuestro lonche. Fuimos y me gusto encontrar mesas. Pedimos el paquete familiar de 30 piezas con papas y nos gusto mucho que las alitas estaban fritas en su punto. El sazonado de papas era perfecto y el aderezo blue cheese combinada delicioso. Importante notar que no todas las franquicias ofrecen calidad en las alitas. read more

Service at the counter was abrupt and unfriendly. The employees basically bark at you. It seems like there is no training or supervision. When finally served the wings were good but the lack of service is a serious deterrent. Who manages this store? read more

Made a preorder for takeout 1 hour prior arrived and took another 20 mins for my order to even be finished from scheduled pickup time. Staff was horrible with timing also lied saying next one up yet I see 4 more orders get picked up before mine. I finally open my order only to realize my order was given two small ass pieces to make up my 10 which literally consistEd of more breading and batter than chicken. The size was just barely bigger than a grape. Wtf kind of bullshit are they trying to pull? read more

Wingstop - Two small "boneless" pieces that was actually counted as individual pieces...... - Chicken Wings Near Me - Alameda, California

idk if they did this on purpose because i ordered late but it's so crazy. the chicken is way over cooked and the amount of rub they put on it made it inedible. read more

Wingstop - boneless chicken - Chicken Wings Near Me - Alameda, California

I actually don't like Wing Stop but my nephews wanted it so I suffered the consequences. First, it's HOT in there. Like uncomfortable tropical heat. The owners of that place need to be reported for basically allowing it to be inhumanly hot for staff and customers. It was awful. Other than that the place is dirty, the staff is crusty and rude, the wings were over sauced, but NOT tossed. So piles of slop sauce on top and all around the wings but if you pick one up the bottom was clear of sauce. Nice work lazy people. Lastly, the ranch thing. I ordered a 10 piece wing and apparently that does not come with dipping sauce, you have to buy it!! Even McDonalds give you sauce for a ten piece. What do they think ranch is for? The wings! I'm sticking to my hating Wing Stop. Never again. Waste of money waste of time. read more

Zero stars if I can, I came here to order food and the lady takes the orders of the people in front of me, looks at me then goes on her phone and closes the register. They close at 12 and I was in like at 1045. She's probably mentally clocked out but you're on your phone while customers are waiting to order read more

My husband wanted some lemon pepper fries so we took a pit stop before going home. When we arrived, we immediately were hit with a warm moist environment with no central AC. It was way too hot for anyone to work nevertheless eat inside the restaurant. There were 7+ workers on a Sunday afternoon and 4 of them standing and chatting while customers were waiting in line. My husband went to the front counter to order, no hello, and when he started to order, the employee ignored him and said "I NEED A NAME" my husband was shocked. We get that it's easy to hire high school, college workers but they definitely need to be retrained. When we got our fries, my husband asked for ranch and the guy said sure and then walked away. The front counter girl comes out again from her side conversation and goes, "$2.XX" and my husband said "oh, ok" we did not mind paying but the way the girl rudely talked to my husband again, rubbed us the wrong way. I will not return to this location. There was also no trash can for anyone who decides to eat here either. read more

Wingstop - Front counter - Chicken Wings Near Me - Alameda, California

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I recently visited this Wingstop location and had an exceptional experience thanks to Ariana, the manager on duty. Her professionalism, attentiveness, and genuine dedication to customer satisfaction were evident from the moment I arrived. Ariana ensured that my order was accurate, delivered promptly, and met the highest standards of quality. It is rare to encounter management that demonstrates such consistent excellence. Thank you. read more

LATIN MANAGER HAD HORRIBLE CUSTOMER SERVICE SHE NEEDS TO BE FIRED. their machine wasn't working when I tried to buy my food and she just straight up told me there's nothing she can do about it and I can't get my food when I drove 20 mins away just to come here and get my food. my food was already ready and just because HER machine wasn't working I couldn't get my food . and she was RUDE!!! horrible customer service NEVER GO TO THIS WINGSTOP I would give 0 stars if I can read more

The chicken was fired so hard i couldn't even bite the surface . The chicken tasted like it was seasoned then washed off with water no flavor at all & they gave me a regular fry when i asked for a replacement they said it's nothing they can do with a attitude as if they receive the fucked up order & not me !? read more

the best customer service. very nice and welcoming workers. fast service and very clean place.

This place is slow. I ordered to go and it said 5:33 for pickup but when I arrived at 5:33, they said at least another 10 minutes. It's been 10 minutes and I am still waiting. The ambiance is not great it's a dirty and old fast food restaurant - see picture. It is packed with people and it's the NFL playoffs - so no real complaints about timing except tell me the real time for pickup. My main complaint is the ambiance - too dirty for a food place. read more

Wingstop - Pickup Waiting area. - Chicken Wings Near Me - Alameda, California

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Been to this location several times out of convenience, but this will be my last. None of my visits were particularly awe inspiring but this was the last straw. General issues: Staff does not seem interested in assisting Wait times are excessive- I have seen multiple people (including myself) get upset at this location about not receiving their order within the expected time. Sometimes 15-30 minutes longer than originally estimated. Food is good enough once you eventually get it. I spent almost $30.00 on 15 classic wings today. I asked for mango habanero, garlic parm, and the new lemon pepper one. I received 7 lemon pepper and 8 mango habenero. When I called to ask about this issue as it wasn't what I ordered, the employee said "the computer must have changed it from 3 to 2 flavors when I printed the receipt" so I asked if there was a way I could still get the garlic parm wings I wanted, and they said I could "only get more wings if I ordered and paid for more." Really sad but it isn't too bad bc round table Pizza is next-door with better wings anyways. (Ironic huh?) read more

Wingstop - two baskets of food on a table - Chicken Wings Near Me - Alameda, California

I don't go to wingstop a lot but i literally got food poisoning at this specific one. Also the food itself isn't all that but that's my personal opinion. Overall the workers are nice read more

This was a GrubHub order. There was nothing wrong with the delivery, my food was brought less than hot but that's to be expected on these orders you know? He actually delivered it 10 minutes earlier than the expected delivery time. Which was a nice surprise. First of all, whatever the hype is on this chicken sandwich. It needs to stop. Of all the chicken sandwiches, this is the worst one. The bun is flavorless. The chicken tastes like school lunch chicken. The fries and ranch are always top tier so we don't need to go into that. Umm, I ordered an orange Fanta. Whatever showed up, I'm not even sure what it is. A dark soda of some sort. I can't even identify it. It's gross though. That's why I gave the 4 stars. The chicken sandwich isn't the fault of the location that's Wingstop as a whole. Anyway, it is what it is. read more

This is a review of the food at Wingstop in Alameda during the Covid-19 shelter in place. DoorDash offered free delivery on Labor Day. I ordered the 15-pc Boneless Wings, 1/2 BBQ and 1/2 Garlic Parmesan. I used ranch dressing as a dipping sauce. The boneless wings in general were OK. They seemed overcooked, not very moist. The texture and moistness suggests frozen meat. But, I wasn't there to see them prepare them. The garlic parmesan wings were a little dry, and needed the dipping sauce. The seasoned fries.......don't order the fries. I opened the takeout box and saw overcooked limp fries. I'm a former fast food mgr, so I'm a little qualified to talk about fries. French Fries have a limited holding time of 7-10 minutes. After that, they get limp and lose their crispness. So if you order fries, you should enjoy them in the restaurant or right outside in your car. I also notice my fries look exactly like everyone else's french fry photos on Yelp.....kind of overcooked and limp. So, did I enjoy my meal? Will I order from Wingstop again? No and No. (DoorDash driver arrived on time) . read more

Wingstop - Fries with ketchup added - Chicken Wings Near Me - Alameda, California

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0 stars if possible - review is long overdue Whoever manages/owns/runs this place is the worst. Orders take FOREVER, the place is filthy, (young) employees to no fault of their own have no proper training. Went there a few months ago, ordered a drink with our wings, but they were out of cold bottled drinks so we received a cup for the fountain drink. The machine was putting out warm drinks and no ice. I asked for a refund, but apparently they can't give refunds without the manager there, who was also nowhere to be found. Workplace with no manager on duty. Today, my son goes there (I have no clue why he likes this place) and they can't give him his (.99) change because they don't have enough, so instead they give him extra ranch (that ends up in the trash). This place will milk you for every cent they can get you for whether it's for dry ass chicken tenders or crappy ass service. I'm surprised this place is still open. read more

Why do all Wingstop bathrooms are out of order. That's dirty!!!! How do you expect people to eat with their hands and not wash them? Worse even their employees!! read more

Wingstop - Wing stop bathroom - Chicken Wings Near Me - Alameda, California

Glad I didn't read the reviews before I went in. Maybe because I was there near opening time, maybe because I sat there while they cooked and the aroma of frying food got to me, but I was totally satisfied with my chicken wings, both bone-in and boneless. Fries? A bit too much seasoning for me, but they were good and plenty. No issues with customer service; she actually was patient as I was figuring out sauces and seasoning and and answering questions about how to order just wings, no fries. Food was hot. Made it home hot. Delicious. I will visit again and hope this first time was not a fluke. read more

Tuesday 7/9/24 Just placed an order and it's about 9 pm, I then asked to used the restroom so I can wash my hands before digging into the wings but unfortunately lady at front desk said it's out of service. It's really hard to believe both restroom's out of service. Gotta do better Wing Stop! store #352 Denying restroom Especially from paid customers is a NO NO. read more

I hate that WingStop locations generally have low ratings because I love WingStop! I mobile ordered wings for pick-up. I timed it so that I had enough time to run into Raley's and my food should be about done. Ordered 30 piece wing meal. Wings weren't as crispy as they could have been considering I asked for well done but they weren't bad. They also weren't as seasoned as they normally are at other locations. I was quoted 21-26 minutes via app - I was picking up at 40 mins and it wasn't done due to them cooking the fries. In this case, it was ok because I hate soggy fries so it worked out but it would have annoyed me if I would have been standing there waiting the whole time. Staff was friendly enough - kudos to the front end staff that was cleaning and wiping things down during down time. IDK why but it made me feel better about coming into that WS - someone making sure things were clean. read more

Bad service. Left on hold for 20 minutes before the line disconnected. Doesn't say what time they stop serving at. Arrived to be turned away. read more

If I could give this WingStop location negative or even 0 stars I would!! Both my experiences at this location have been awful. To begin, they employees are rude. Both times I've ordered at this location their system has been down or something has gone wrong which makes the wait time way longer than the estimated wait time on the app. The first time I had to wait over 45 minutes for my pick-up order when the app said 25 minutes. There were multiple people in their waiting for their order as well. Yesterday I ordered for pick-up again and their system was down. There were over 20 people in there waiting for the order and the employee had to go person by person to write down their order and prepare that for them which also made the wait time longer than it was supposed to be. I understand that the system being down is something that is out of their control, and it can be extremely frustrating but the employees here are very rude and unprofessional. Something that is in their control is the food that they serve to their customers. This is by far one of the worst Wingstop experiences I've ever had. To begin, the fries were burnt. But the real issue here is that the sandwich I had order had moldy bread and chicken that was legit brown. This is extremely DISGUSTING. At first, I didn't notice this, I had taken a few bites out of my sandwich already. I went to dip it in my ranch and noticed it. At first I kept blaming myself for not checking but in reality this should've NEVER happened. Why are they serving this to their customers ??!! It was my first and last time ordering a chicken sandwich. Shortly after I started throwing up and feeling nI felt super nauseous/sick since yesterday. read more

Wingstop - Molded bread on chicken sandwich and brown chicken. - Chicken Wings Near Me - Alameda, California

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See pic. Not only did they forgot the fries in my togo order, but these 2 "pieces" here is insult to injury. It's pretty funny but sad at the same time lmao. Sigh... FML read more

Wingstop - What in tarnation... - Chicken Wings Near Me - Alameda, California

This Wingstop location is literally my favorite! It's a tiny drive but worth it for their food! They always add the perfect amount of seasoning and even extra sometimes, which my big back self doesn't mind. I've never had a problem with the service and actually enjoy it because they are easy going and kind. Would like to mention that I've been coming to this location for more than 5 years and if anything they've gotten better! read more

Super friendly cashier , told me 20 mins had it ready in 12 . The lemon Pepper, garlic Parmesan and Cajun were delicious. I enjoyed this wing craving forsure . The fries were also balanced with seasoning read more

Wingstop - Chicken Wings Near Me - Alameda, California

don't waste your money. ordered december 3rd. never again. cold and dry old lemon pepper/cajun & original hot wings with cold and stale fries. ordered through doordash so i didn't expect it to be perfect but at least some what decent. not pleased at all for $80+ order with a $20 tip! read more

What a horrible experience! I've never been to wing stop so I didn't know what to expect. Did you know if you get fries and a burger WITHOUT A DRINK (Aka not a meal) it's $2 more? Same price as a meal is one thing... but $2 more? Crazy. My bag broke on the way out to the parking lot. Either the condensation from the cold ranch packets melted the paper bag or... they tossed a couple ice cubes in the bag. Idk Bad enough? Nope. Got home and I opened my chicken "sandwich" and there was only the bottom bun! Wtf? Seriously? We ordered two and one was correct (top and bottom bun... ) so obviously my idea of a sandwich is correct. Soggy fries as well. We only live 7 minutes from wing stop. So it wasn't the time in the car. Crap food. Will never be back. Oh... the one star is for the drink machine. 8 flavors of Fanta! Half dozen flavors of coke! That was cool! My vanilla root beer was delicious. Too bad the rest of the meal lacked. read more

So, I love Wingstop. Order it pretty regularly. I always hype them up. However, I was eating the leftovers today and found a piece of metal in one of the wings. When I was eating the wing I thought it was just a bone, but when I pulled it out this is what I found (picture below). Not quite sure how this happened but I know this is unacceptable and makes me question what else I could have accidentally consumed. To clarify, I'm not bashing Wingstop in general because I've actually never had an issue with them before. This however, is not a good look. read more

Wingstop - Piece of metal in my wing. - Chicken Wings Near Me - Alameda, California

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I've been coming here for a few years and it's pretty good, just to grab some wings to eat even tho there is no dine-in or outside dining the atmosphere, is great the employees are super friendly they make me feel welcome every time I step in and make an order read more

Wingstop - The front entrance - Chicken Wings Near Me - Alameda, California

Every time I order online my food is cold and I get there before it says it will be ready . Chicken strips always seem to be way to hard and they put way too much salt on the fries no matter what you request read more

I'll add another piece of tinder to the fire. I went about 30 min after I ordered and when I arrived multiple groups of people were waiting, not looking happy. I did finally get my food 25+ minutes later... but everyone was so mad around me that it really made me regret buying food there. I mean, Wing Stop is good food, but it seems like they are always bungling orders and the time of an order being ready is by no means accurate. FFS Wingstop Corporate, figure out how to run a restaurant. I feel like, no matter the Wing Stop, there is always an issue. It seems like other restaurants seem to have it figured out, sooooooo what's the problem? Ughh, I just wanted wings, to comfort my sorrows, but now they are covered in salty tears. Blah blah blah, no one reads these. read more

Sike. Still always slow and the absolute worst staff. It's like the manager is trying to tank this business for a loss on their taxes and can't simply believe that morons like myself actually given them another try. read more

Super poor service here. It is not as advertised on their website at all about placing your order online and zipping right to the counter to pay and pick up the online placed order. Lies Lies Lies I tell you!!!! When you arrive to pick up, you will be told that they haven't start the order. In addition you will he told it will take 45-60 minutes for it to be ready. Why then would you ask me for pick up time and my phone number? No one told me or call me to update this awefulness until I arrived on time to pick up my "supposedly ready order" Extremely frustrating! Why even accept online order and advertise that!!! read more

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