I went to Wingnut in March. Paxton was there and he asked what I wanted to get done. I showed him a picture of what I wanted, it was 3 piercings shaped into a triangle in the lobe. He argued that it was one piercing but I reassured him it was 3 single piercings. Looking back, I should have just turned around and left but I was just so excited, I wanted to get it done. He had me choose the jewelries and everything was great. I was excited and even told him I'd be back for more piercings. I was persistent with making sure to clean my piercings as instructed. 6-7 months later, I noticed my piercing was still not healed, it would puss and bleed constantly, almost daily at this time and I was really concerned so I went back in to see him. I asked him to check it out and asked if it needed to switched to a longer post or something. I admit, I was very upset, frustrated and probably rude. I had spent over $300 on these piercings and it had been 7 months and it's still not healed. I figured lobe piercings would healed by now. Paxton asked me what I have been doing for my aftercare and I told him I'd been using Dr Bronner Pure Castile Soap that was recommended by another piercer and the spray I got from the shop. As I am explaining all of this to him, he got very rude and short with me. I am the customer, I have the right to be upset. You are the professional and I would expect that you keep it professional. I told him that I am coming to him for help because I don't know what to do. My piercing seemed irritated and I just asked if it needed to be switched to a longer post. He advised that once my piercing was cleaned up, it looked fine. He suggested that I didn't switch to the longer post and it would be a waste of money. He suggested that I buy Dial soap and clean my earrings for 10 days and if that didn't help to come back and he would change the post out. By this time, I am so upset, I am shaking. I didn't even want to return to the shop even if my piercings didn't get better. I ended up going to another piercing shop to have another professional take a look at it. He said that my piercing was definitely irritated and "not happy". My ear was bleeding so much that he had to change his gloves while removing the earrings. He said that because I had 3 piercings done in one area, I should have had a long post in to help with the swelling while it was healing- that didn't happen when I got my ears pierced. This piercer suggested that since my ears were so irritated that he would switch the post out for the longer one. While he was doing this, he noticed that the angle of the piercing was off and when he tried to put the earring in the hole, he realized it was coming out of another hole. He would try again and it would again, come out of another hole. At this point because the piercings was so messed up and to make sure my earlobe would heal properly, he suggested that I take them out completely.
I had spent a lot of money at Wingnut for this piercing and to find out it was not done properly, I was upset. I am even more upset because I knew my piercing wasn't doing well. I just wanted someone to look at it and help me and all I received was Paxton telling me "it looks fine, no it doesn't need a longer post" in a condescending tone. I am disappointed in the experience I received. I will never come back and will never suggest your shop to anyone. read more