Great place to go to after a long night of training. The food is good and great service. It's a very laid back establishment, several tvs showing different shows or sports. Also there are daily deals here. The have flavors that will fit every ones needs. read more

The customer service is poor, manager/owner was willing to make it right, I called and spoke with him several times, and wouldn't bend wings were not good at all read more

Good wings. Loved the sauces. Pickup service was fine. I will definitely go back for more.

I think I rather have ate my dogs food. This was terrible. I hated every moment of it. Can't believe I wasted my money on this bs.

we have gone to the Wing Zone for many years, but will stop going now. We walked end and noticed it was COLD , then saw the person working there was wearing a coat, hat and gloves. Yes it was very cold. The last 3 times we have gone there (we go once a month) the drink machine is out of order so you have to buy bottle drinks which are more expensive then the fountain ones. The men's room has been out of order the last two times we have been there. The bathroom is dirty, even the knobs on the sink, the light switch, and the tile walls are very dirty. Not going back . read more

Really disappointing every time. They pack two types of wings in the same box (DUMB). They charge for, but do not deliver, sodas. This is the last time I'm ordering from these people. Half a dozen attempts, all failures in one way or another. I'm done. Paying $75 for 20 wings, two sodas THAT I DID NOT GET, and a weak performance on packing the order - nope, not going to fall for it again. Wings are overcooked/dry, too, this last go-round. Really disappointing. read more

I love this place down to earth! No matter if it's 11:50 and closing is at 12am. WingZone provides the best fresh quality chicken with no attitude. The person taking our order was so respectful. He was very patient as I brought my friends along one late night and it was their first time hearing about the place.They love the food read more

Wanted to try a wings place and Wing Zone satisfied the craving. Tried 4 different flavors through a combination of orders: honey bbq, spicy thai, garlic Parmesan, and spicy cajun. The bbq and the spicy thai (a sweet spicy) were the favorites. The cajun was just a little too bitter spicy if that makes sense, and the garlic parm also didn't quite hit the spot, although it wasn't bad. The wings themselves are a good meaty size, juicy and fried well. The decor is pretty basic, clean. We were the only customers at the time for and it took about 15 minutes for food to come. Would not be a place I go to all the time, but good for a wings craving. read more

Wing Zone - wings and fries - Chicken Wings Near Me - Richmond, Virginia

My boneless chicken was cold and hard as a rock and my fries my favorite crab sticks were ok but could have been hot also never will I order ahead online again read more

I went into WingZone tonight, 11.27.2023, at about 1800. A female inside the store was so rude to the Cashier. The young man ( Q ). Made every effort to help this lady. She was cursing and talking to him with much disrespect, yet he maintained his composure and NEVER spoke to her with anything but kindness. Several calls were coming in, and the lady would not stop. She was trying to make him give her free food and cursing because someone else had done it for her the night before. I respect the way that the young man maintained his composure. It is horrible to treat people the way he was treated tonight while attempting to take care of the people in the lobby, take phone calls and help out in the back; He should be paid more for the BS he had to put up with tonight. Kudos to your Working for being amazing. I was impressed and, at the same time, angry with him. read more

We found this place courtesy of Yelp. We were driving through town and getting hungry. Whenever possible, we avoid the chain restaurants. Many of them were closed due to quarantine, any way. Since we went here only once, I cannot give a broad review. I can say that the wings were heavy, delicious and perfectly cooked. The honey mustard was just the right blend of sweet and tangy. We will try to make this place a regular stop on our travels. read more

Ordered some wings for the game...I was pretty excited about trying this spot but the wings were mediocre at best no sauce on the hot wings really and the lemon pepper dry rub wings had noooo rub they tasted like regular fried chicken wings with no seasoning and over cooked. Waste of $$$$ and time never again... read more

Keep in mind that delivery customers are just as important as customers that come into your restaurant. I ordered wings Caesar salad and that was essentially a plate of lettuce a few sprinkles of Parmesan (that I had to search for and two packs of Caesar dressing and a piece of garlic toast that I think I was suppose to eat w/ the salad in place of croutons (who does that) that I was charged $.91 for on top of the $5.75 for the plate of lettuce, I mean salad. Oh and the wings seemed refried (a definite no - no) were hardly appetizing. My order was delivered by Grubhub and was a huge disappointment. I'm at a hotel so I can't take it back. WING ZONE, if you don't have what it take to make a proper Caesar Salad, you should remove it from your menu. Never again. read more

Last week, I had a taste for Wings... and I have heard several people talk about the Wing Zone. So, I decided to venture down Staples Mills and find out JUST how good their Wings were.... Since it was my first time in the place, I noticed many people having lunch still, however I was happy the young man behind the register took his time with me without rushing... as there were many different flavors to choose from, and they have several combos in the way you can order so you can order one or more flavors... So, I had the Combo which allowed me to have two flavors. I went for the Ragin' Cajun and Nuclear-Habanero Wings. I like heat, so this will be a good test in HOW hot are their Wings and how much flavor in the Cajun Wings. I than ordered a Coke and looked around for LOTS of napkins, because for me... I seem to get a lot on my face when I enjoy wings. It took them almost 15 minutes to get my order out, so I had TWO refills on the Coke... I am not sure as to why it took so long as it was not busy in the place... When the Wings came out, they look good. I went for the Ragin Cajun first and too my much surprise, they had some Heat and really a nice flavor as well. I was glad they had extra sauce on the wings as I found myself licking the bones... Even the Chicken was cooked just right and not overcooked. I than dug into the Nuclear Habanero as I wanted the HEAT! They had Heat, however I am not sure I would call them Nuclear Habanero... When I think Nuclear, I am thinking REALLY HOT! They were HOT, but not Nuclear Hot! The ONLY disappointment in the Nuclear Wings was the lacking of Nuclear Sauce on the wings. I wanted to lick the bones like I did on the Ragin Cajun. When I was finished, I had sauce all over my face. I had the opportunity to speak with the Manager/Owner and she said Wing Zone is a Franchise... I thought it was a Mom and Pop's operation. On the menu they have Hamburgers and other items which you can order. She did tell me, I could have gotten extra sauce, however since NO one came to my table while I was eating to ask me how were the wings... I did not know about asking.... So, I am giving it 4 Stars for taking so long and I would like to have seen someone come around as ask... "How is everything"? Just a friendly Gesture I feel... So, I will be returning again when I have the urge to have Wings. I will definitely order the Cajun wings. So, if you see me in there... just hand me a napkin as I will be licking the bones on their wings.... A must try! :-) read more

My wings where so hard and as long as I waited I thought everything would be freshly cook never again

I've been here to dine in many times and it has been perfect without fail. The buffalo bliss, Honey Q, cinnamon maple, and garlic parm wings are all incredible and I would strongly recommend them (not so much the BBQ Bacon Nirvana wings, despite their awesome name). The cashiers are nice and very professional. We received our meals pretty rapidly and finished the great food almost as rapidly. If you throw in the Campus Special coupon as well, this place is pretty unbeatable for the wing craver! Overall: 4.5 stars ------------------------------- Pros: -Cheap when you use the Campus Special coupon (find one of the booklets or download the app), VERY affordable. -Wings are AMAZING (as the name would lead you to believe) and the fries are excellent as well. -Self-serve free refill machine DEFINITELY handy when your mouth burns like the Saharan desert! Cons: -No real ambiance, though in fairness it is more geared to take out and delivery. Also, how can you pay attention to the surroundings when eating wings this good? read more

This place is my go to when I don't want to cook wings at home!! Delivery was on time and my food still warm!

Last night we ordered wings and they forgot the sauce. Instead of offering to remake the order they offered to credit me 5$ of the 70$ I spent or send new sauce out which was 15 mins away. The wings were ruined when I called to speak to the manager he just hung up because he didn't like my tone of voice and the girl who answered the phone cursed at me and called me a bitch for being upset with the service. This was a delivery order and they wanted me to drive the wings back for a refund... which is totally against health code. She refused to give me information so I could contact the managers. And further more hung up several times. 70$ for wings never again! It's so said because one of my favorite wing places! read more

Wing Zone is really the best for me! They went above and beyond for us! Their food was perfectly prepared and very delicious. All of their offers are worth a try. They have so delicious menu, everything that you will see at their menu is fresh, made to perfection, and really worth the price. Their place is very convenient. You can order just by visiting their place and also just by ordering online. Very nice place to spend some quality time and relax. The whole place is really nice, clean, bright, and decent. You will absolutely feel good and comfortable inside the place. They are well-maintained, the whole place is organized, and very interesting. They have awesome style and designs. Place really looks neat. This place is very accessible, they are so near to different areas and popular places in the whole city, and you can really visit this in just a few minutes from your place. If you are near you must really try this place and you will not regret it. They are so great, cheaper than others, and they have so many great offers. Their customer service is also a top-notch. I will definitely come back here again. Thank you Wing Zone for giving us such an amazing experience! Thank you! Kudos! read more

So I've posted before about how good the wings/shrimp were. But I ordered online today, for curbside pickup. Called when I arrived they said they would be right out. 30 minutes later I have to go in, for my food which was just sitting on the counter. I got a little "sorry" and that's it. I get home and my wings are rock hard, like smack on the table hard. I call the restaurant and they said I could bring them back for an exchange, I ended up getting a refund. But overall experience was awful. The Mac and cheese bites are still good. read more

Nice place. Me and my friends came here on Monday after 10:30pm. The stuff was very welcome. Place looks neat. My friends really like the food. My chicken wrap was yummy. Pretty good tasting food for a place that doesn't look so pretentious from outside. Nice discovery. read more

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I went to Wing Zone a week ago and it was fully staffed. At least 6 staff were cursing and arguing about the schedule while I waited almost 30 minutes for my order. The waiting area had dirty tables. The manager was present and had no control. Most importantly the food was not good. The wings were no flavorful and very small. read more

Best wing place in Richmond. This was my go to spot at VCU. I have not had a flavor I did not like. The location is underrated too. A fun place to hang and watch a game. This place should be higher than a 3 star average, so I'm giving it 5. read more

This wing place is pretty good and fairly cheap! Whenever I'm in the area I stop by and grab some. I just wish they hadn't gotten rid of their onion rings! read more

Wing Zone - Chicken Wings Near Me - Richmond, Virginia

Chicken is definitely juicy and tender! Tad bit more seasoning would be preferred; however, their sauces are amazing and mouthwatering! Just the right mix of tangy and sweet. The customer service was spot on as well and the store is kept clean and well organized. With the addition of their Halal menu as well, this is my new Go-To chicken spot from now on! read more

Me and my significant other were staying in VA for a few days and because we aren't from this area we needed to discover something to consume in our stomachs . This place had rather good reviews and stars so we decided to give it a try . My significant other had the shrimp and fries (wedges) and said it was pretty good and actually the next day had a taste for more . I had the wings (voodoo and sweet samurai) I thought the sweet wings were good . The voodoo however , wasn't a fan of . It tasted like Cajun seasoning that was just thrown on top after they fried the wings. I placed my order around 11:47 since I had just left the mommas boy play starring nephew tommy and they were closing up . My hotel was about 7 mins away . I was on my way there and the owner/manager called me tells me to hurry up because they were closing . I arrived promptly around 12:02am and the doors were locked . The sign was on that they were open assuming they knew there was an order left for a customer to pick up. He looked at me and pointed to his watch that I didn't make it on time . After waiting for about three minutes outside he let me pay for my food . Other than that overall the food was pretty good . read more

HORRIBLE. Ordered twice and first time took over 2 hours and second time we called after 2 hours and they said someone brought order and took it back but it was never brought. Called the manager and he hung up the phone after asking why they didn't deliver. Then declined the calls. Finally got ahold of him again and asked why he hung up because I was trying to get a refund and he said go fuck yourself and hung up. Bad business and bad management. read more

Wing Zone graciously catered a Yelp Elite Event a couple of weeks ago and I liked the wings so much that when my husband and I were having a lazy night at home and didn't feel like cooking, we got on Yelp and ordered Wing Zone delivery. For the record, being able to order delivery right through the app might be my favorite feature! Before we knew it, the delivery guy was at our door with hot, fresh wings. It's so nice that they have different packages like the buddy pack that are cost effective and great for groups because you can order multiple sauces. We got traditional wings with honey q and garlic parmesan sauce. I loved the garlic parmesan sauce at the event and loved it even more this time around. While I would have personally ordered the boneless wings (just personal preference) my husband opted for the traditional wings for our buddy pack and they were fall-off-the-bone delicious. The buddy pack also came with some really good fries, celery, and ranch dressing. I was surprised with how good the fries were just because I never expect much out of delivery fries. Looking forward to keeping Wing zone in our delivery rotation and I hope to make it in the store some time soon. read more

I placed an order last night for wings delivery and 20 minutes later, the order was cancelled. No explanation was given. This is not the first time that Wing Zone has cancelled delivery. I call that bad customer service. read more

Because I love wings so much anytime I see a place where I can get some good wings I'm all about it. Ended up going here because a coworker was talking about it and figured I give them a try. I ended up picking up my order it wasn't too expensive. My total came to less then 12 bucks for 10 wings and some fries. The food tasted very fresh as if it was just done. The winds were pretty good to my only complaint is they were hot enough. Next time I will definitely be getting a hotter sauce to have the wings tossed in. They had a pretty good choice of wing sauces as well as dry rubs which was definitely a plus. read more

A review on the same day that I ate at a restaurant is rare.. Sitting down to write a review for a restaurant that I never stepped into never happens. Well, that's exactly what I'm doing here. I'm tired, but most importantly didn't want to waste my time wandering around on West Broad Street looking for a place to eat that might not be all that good. I wound up ordering from Wing Zone. No big expectations. I just wanted to not leave my hotel room. Well, the woman took my order of 10 garlic parm wings, and 10 fried shrimp w/fries and told me that it would be an hour for delivery. 25 minutes later, a knock at the door... It's early!! Really early... That impressed me more than anything, and I still didn't have any expectations of how the food would be. Let me just say that the food was as hot as it would have been if I actually went there and sat down to eat. The wings were huge and cooked well. The sauce was great with bits if garlic and a bit spicy. The fries surprisingly were crisp and seasoned. And the shrimp were big and hot... This really kind of made me happy, because I now have a place that I can order takeout or delivery from and have at least an experience that was great from a delivery standpoint. I can eat wings daily if they're good. So I'm looking forward to the next time that I order from here. read more

I went to Wing Zone today for lunch. The menu has changed and more daily specials was added (kids meals are on the menu now). Some of the sauces were taken off the menu and replaced. I personally miss the old wing sauces like Buffalo Blue. Since the menu has changed (sauces),I occasionally stop if I'm in the area. The service was good and fast as usual. Wing Zone is a solid spot for sauced wings. read more

Wing Zone - Cheesecake Bites at Wing Zone by Dominic - Chicken Wings Near Me - Richmond, Virginia

I went here for the first time last Thursday. This was completely random, so we were super excited to find out that wings were only $.55 each on Thursday nights!! Our family meal was about $30 for 50 wings. We all left full and happy. We got the Cool Ranch, HoneyQ, Blackened Voodoo, Lemon Zinger, and Garlic Parm. They were all really good! The Cool Ranch and Blackened Voodoo were dusts. I personally don't really like the dusts too much anywhere I go, so I was not expecting much. The Cool Ranch was really good, though! Not very ranchy, so I dipped it in ranch dipping sauce and it was good. The Blackened Voodoo was eh, but my parents loved it. The Garlic Parm was good but pretty spicy. Not uncomfortable, but spicy, so beware. Definitely returning on a Thursday for this great deal!! read more

This place does not value its customers. This was my first time using the online ordering. It asks if you want it right away or at a specific time. I requested 12, I wasn't expecting the driver to be here at 12 on the dot but I figured it would be pretty close. I waited outside-it's cold today-for 30 mins and then received a call from the manager stating that the driver left because I didn't answer my phone that I was literally staring at while waiting for this driver outside the front door. I was standing in front of the door, why wouldn't I have approached the person carrying a wingzone bag? I wasted my whole lunch on this. I called and asked for the corporate number and was told "there is no number to give out-go to the website" They were completely unapologetic because apparently this situation is my fault. At least that's how the manager made it seem. All they had to do was call/text/email me and say they could not accommodate my delivery request and at that point I could have canceled my order or I could have tried to reschedule it for another approximate time. I did file a corporate complaint but I really don't think anything will come of it, just like I think I wasted my time writing this review. So sad they have decent food. read more

Wingzone off of Staples Mill Rd can kiss my ass! My girl placed a simple order for some chicken tender fingers with Cole slaw and Texas toast and Xtra ranch. They left out the slaw and ranch. When she called to ask for what we paid for, management gave her an attitude, charged us for the ranch we're supposed to get and STILL forgot the damn slaw! !! I know, my girl works in the service industry but damn! Really? ! Thumbs down. Plus the food sucked!! Tip dummies; food doesn't travel well in Styrofoam! ! Only reason I posted a star was cuz I had to. .. read more

One word: AWESOME! I love love love Wing Zone! The people are always chill, but helpful. I loved them in Raleigh & the Richmond location is just as awesome. AMAZING mozzarella sticks, wings, chicken tenders...well, everything I have had there has been great. You can eat in or get delivery--sometimes I like to hit them up before a show, concert, or getting ink done. read more

While wing zone is cheaper than other wing places you deff are paying for what you get. I chose to dine in and the wings were disappointing. They weren't very hot, and the chicken itself has no flavor. Also the sauces had no depth of flavor either, and the wings were swimming in the sauces there was so much poured on them. Another thing we ordered were the mozzarella sticks. They tasted like they were pulled out a box and microwaved. The cheese was had no "cheese-pull" you bit into it and that was it. Also one of my wings was completely black, not from being fried, but from being a bad piece of chicken, the skin was black and white and the inside of the wing was also black. Overall I will never return to a wing zone location or recommend it to anyone. read more

Wing Zone - The most disgusting wing I've ever seen. I couldn't eat anything else after I found this. - Chicken Wings Near Me - Richmond, Virginia

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Wing zone is like hit or miss, sometimes you get fresh chicken sometimes you get old chicken... well today i got old chicken.... I'm guessing... what does it mean when the chicken has several dark spots on it :/..... fried and then fried again to heat it up and make it seem fresh?? The flavor of the wings were good and the fries were hot so complaints there.... ill give them another shot before totally dismissing the only wing zone in Richmond lol. read more

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First time here but I must say I'll definitely be back. Wings and wedges were very good. I will definitely try them again.

I received wings and they were burnt,tasted very bad and hard!I had to throw them in the trash after two bites. I called the place to share my thoughts and see if I can a fresh batch made (lemon pepper & ranch). The Manager was so rude and told me to go in the trash to get them. Now that is poor customer service. What a waist of my money. I am no longer order here any longer. I told him I will be making a review on this restaurant he told me "go ahead"". He didn't care about me being a customer. Never again! #poor-service and management. I should have ordered somewhere else for lunch. read more