Me and my fiancé and his friend came here after me and Xavier had not had Wing shack for three…read moremonths!! We LOVE Wing Shack! Gavin was sooooo helpful and a GREAT worker. 10/10 recommend. Two thumbs up. DEF GET THESE WINGS

Wing shack on 35th and 10th. Smallest , most overdone , worst overly greasy sauce , simply the…read moreworst wings Ive ever had. And I don't usually do bad reviews

Great selection of sauces and rubs. Colton was working the front counter and he was very…read moreprofessional and helpful. If all the employees are of his caliber, the hiring manager deserves a raise along with Colton. Food arrived hot and was delicious. Very little wait time. This first time customer will definitely return.

Rarely have I been driven to anger over a take-out order. I worked in almost every manner of…read morerestaurant or bar over the course of 20 years. friends remain in the industry. They are, each and every one of them, pros who take the field seriously. But, if I were to offer a kernel of advice to any of them, it would be this... "Never hire a kid named David who professes to be the GM of the Wing Shack in Loveland." I came in in a hurry, hoping to get a dozen wings. The gentleman who seemed to be running the staff of three or four up-sold me on 25 wings and fries for $25. He even offered to throw in a drink. Very kind of him. Much appreciated. I bought the wings and waited for 15 minutes or so, politely thanked the gentleman who brought them out to me and drove 15 minutes home. When I arrived, I found that the wings were boneless, not what I ordered, the sauces were incorrect, the sauce that was supposed to be on the wings was off the sauce that was supposed to be off the wings and on the side was on the wings. The carrots and celery that I paid an up-charge for were nowhere to be found. First world problems. But, pretty indicative of sloppy work. No one double checked that order. No one really paid attention to the order. Funny because the Manager and I had a big conversation about the sauces, etc. pre order. He talked a lot. In retrospect, It seems he was way more interested in what he was saying than what I was saying. I called establishment to let them know they got my order wrong. I did not have time to go back. I was not seeking anything for free. After working in the service industry for a long time myself, I don't really subscribe to that methodology. I just thought they should know. I managed to get the first part of "what was wrong" out before the gentleman who took my order "David", interrupted me. "I specifically remember you saying boneless wings." I kind of chuckled to myself and explained to David that I've never ordered boneless wings nor would I. David then proceeded to tell me to "be quiet and let him talk." He told me that he was doing me a favor by listening to me and I was trying to help. I began to feel a little more than a little irritated and a scoche uncomfortable at the same time. The fervor with which the gentleman told me that it was actually my fault was annoying. "I specifically remember that you ordered boneless wings. I remember you saying it." I remember thinking it was odd that the same gentleman had given me a card with his name written on it. I told him earlier that I appreciated his friendly approach and he seemed heartened by it. He asked me to write him a positive review after he gave me a free fountain drink. I fully intended on giving him a positive review at the time, fountain drink non-withstanding. David initially seemed well intended and enthusiastic. I went to a table and waited. The wait time was reasonable. I should've checked the food after he brought it out. That was my fault. I didn't even mind that much when the order was completely wrong. Although, to spend over $30 for a single fast food meal seems a little beyond the pale. And, then for it to be completely wrong is legitimately disappointing. I didn't eat it. Two undressed onto of chicken without sauce with some kind of chili sauce in the side and more brown knots slathered in wing sauce. No veggies. Lame. But, these things happen. I called and said that my order was wrong and began the list. I got to item one. "David" began to speak over me with a lengthy explanation as to why I received processed lumps of chicken instead of wings. I had only told him about one of the things that went wrong. Would I have to listen to a lengthy, defensive diatribe about each misstep he made when taking my order? lately, I've encountered a number of people his age that should not be in customer service. Their egos are often seemingly more important than what they are selling, who they are selling it to and what they have on their mind that day. David took the opportunity to say, "I AM the manager. I took your order. I can tell that I am older than you are so it is funny that you are talking about people "my age." David wasn't being clever, noting that my anger seemed immature. Nope, despite my white beard and crows feet, he clocked me as a kid in my 20's. David was not paying attention. David, when you screw-up, the solution will never call for you to reiterate, "just trying to help the customer out." You're being a kid. A kid who has been taught that as long as you speak in a polite sing-song, you don't have to pay attention to anyone or anything, other than yourself. There is another wing joint across the street. They are a chain. I try to support local business. But, I can't be bothered if you can't. Wing shack owes me $26 and David owes me $6. But I'd pay $50 not to have to deal with that greasy den of ineptitude ever again.

Good wings, friendly quick service!. Place is clean and comfortable. Enjoyed and will be back.read more

We ordered thru door dash. I've never been more disappointed as I love wings. Gave this place a…read morechance as I've not ordered from this place. I opened up the package and let me tell you these wings were disgusting. Dry, burnt with no juice in them whatsoever. I got down 2 and thru the rest away. Got a side a fries. Same! Burnt and dry like they were old. Never again.

While in town for my son's youth sports, we ended our day by stopped at Jim's Wings. It was a…read moreSunday and extremely busy with people watching football. However, we decided to wait anyway and accepted that the food might take a while. They were actually quicker than they expected to be with out food, which was nice and everything was delicious. Our group had a lot of wing lovers who really enjoyed their meals, which I consider a huge win! Also, the kids were very happy with their kids meals as well. We had some leftover for the next day, which was perfect! I love how they offer buffalo sauce at different spice levels because we do love spice and a lot of places just have one basic Buffalo sauce that is super mild. Would definitely go back!

I do not believe in using this platform to promote negativity. I have rarely left a bad review, as…read moreI know that customer service is absolutely subjective and dependent on so many variables. This was my first visit to Jim's, and they were busy. I'll start by saying that I really enjoyed the sauce. We got a 32 oz bottle of Mild and Medium, and both are delicious. Atmosphere was lively, and though we ordered take out, they were absolutely on top of the busy on-goings while we waited. That said, when we got home I'd be lying if I said I wasn't disappointed. The wings were crispy, so they were cooked well. And as discussed, the flavor of the sauce was good. But the actual wings themselves were so small. This is unfortunately the exact reason we've stopped visiting another wing place. Great sauce, but the value due to the literal size of the wing is poor, at best. The restaurant business is a tight balancing act, but when you sacrifice quality to inflate margins it shows.

food and beer good! tried to add churros to my order and the manager at the register said "I'm…read moregetting those for you no charge. I can give a few freebies on my shift and I'll comp those for you". I felt special! same dude brought my wings and said I'll be back with churros. 20 min later I told the counter and they said oh did he forget? then 15 minutes later nothing came out and I bailed. guy at counter said sorry man. I guess the mgr couldn't get it together or was missing his Adderall. shitty way to treat customers. Wingstop order next time.

It's just not that good. The bone in wings are by far the best but don't waist your time with…read moreanything else. Wing stop, Jim's wings, all better options

The wings and the customer service was great! For a casual restaurant I was checked on multiple…read moretimes and made sure I had what I needed. Management is top notch! Great job wing shack!

I just want to give a shout-out to the young Luis L working here. He was incredibly polite,…read moreattentive, and respectful from the moment we walked in. His positive attitudes really stood out and made the entire dining experience even better. It's refreshing to see such professionalism and kindness--well done!!!!!

If you want briscuit burnt ends get there early as they tend to run out later. We arrived between…read morelunch and dinner seating so we were seated and served very quickly. Amabiance of the restaurant resembles a brewpub type atmosphere and is very clean and appealing. Food arrived quickly and everything was excellent all meats were moist and tender which you would expect for a BBQ restaurant.

Salty. I mean like. Really salty. As in. REALLY salty…read more My balls could never sweat enough to be comparably salty.

I hadn't ever been there before, or had much experience with wings, and so when I got home with my…read moreorder I thought they'd made a mistake. I called them, all upset, and it turned out the mistake was on my part. But they were so very nice about it that even though I rarely eat out, I'll be sure to go back very soon. Also, the manager pointed me toward the best way to save money on my order when I was placing it, so that I paid the least possible. The fries are great, the wings are good, and the customer service is excellent.

Tasty wings and ranch dressing. Unfortunately the wings are not consistent in size. Don't know if…read morethey are free but definitely not a wing. Still good stuff. Check your order at the checkout.