Great wings! If you want jumbo wings, go somewhere else. If you want a wonderful customer service experience, go to a place with waitstaff. I prefer my wings small; the flavor is incomparable. As for the service, it is as expected. You place your order, wait for them to cook it, get your food, and leave unless you want to eat there... always a spot to sit. The food is cooked to order, so it's always hot and fresh. I guess it could be a little more welcoming. Throw up a little décor. Please the sensitive folks. Hope this helps, have a nice day! read more

Great fish and the wings are solid as well. They move at an efficient speed, get the food in and out. They have some other options as well like the Philly which is also pretty good as well read more

Wings are great manager has a bad attitude and stop fixing my drink an letting it sit there if my food is not ready

I was meaning to try this place since moving here because we would drive past it all the time. And it definitely didn't disappoint!! There's not many pictures or reviews on Yelp, but from the ones I've seen on Google I knew I had to give it a try. I called for a pickup order and it was still good after my 20 minute drive home. Normally I have issues with ordering wings from certain places because the wings would be either chewy or dry. But it wasn't the case at Hot Wings Express. Their wings were nice and fresh, not overly drenched in sauce, and so tasty. I'll be back over and over again! I highly recommend this location! The inside was also clean which was a huge plus! read more

Wing City - 10 piece hot wings - really good wings, not chewy or dry and very fresh - small but that's how I like them - Chicken Wings Near Me - Phenix City, Alabama

Clean inside, amazing service, and excellent flavors!! You have to try the garlic parmesan, onion rings, and the boneless wings! Sooo so good!!! read more

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We asked for our wings extra crispy and wet, they were not either and were super dry. our fries were not done, and the wings were so small. Won't be ordering again. read more

On my way thru town, I was starving and looking for some place quick but not a national chain. Spying the "Just Open" banner, I did a quick turn to check this place out. I ordered a 6" philly cheesesteak, fries, and an unsweet tea. The restaurant has minimal decor, and is very, very echoy and loud. They really need a carpet or some fabric panels on walls or ceiling to cut down on the echo in the place. There were only 4 people in the room, and I felt it was uncomfortablly loud. I can't imagine if the place was packed. The food was okay. The cheesesteak to bun ratio was off...too much bread for the amount of cheese steak. Fries were good, and the tea was adequate. read more

Wing City - Storefront - Chicken Wings Near Me - Phenix City, Alabama

Delicious wings! Great service and quick service as well. The ladies at the front were very kind and respectful. I love this local shop and you should definitely support this buisness, you won't be disappointed. read more

Came here for pre-dinner when the place wasn't busy. The decor is bare as it gets and makes you feel like you're in the "cheap food" area within an amusement park. For the food, the tl;dr description is that they are a bit sugary. I ordered "hot" wings, yet they tasted like BBQ wings with little spice kick. Cole slaw had a very sweet aftertaste. It's unfortunate that they don't serve beer here. It would have made eating here somewhat enjoyable. read more

Wing City - 15 piece, hot flavored wings, coleslaw, and drink combo for ~$9.50 - Chicken Wings Near Me - Phenix City, Alabama

I had the wings and chicken fried rice. Wings were just like what wings were when they became popular. I really liked them. Rice was a 1, do not recommend. No taste, one small peice of chicken no veggies to really mention. The staff? Ok, if you are going to put your Daughter at the register she has to understand this place pays the bills, no courtesy, no enthusiastic welcome, just kind I'm when you finish reading. Also, take down the stupid, greesy plastic and put up plexy. If the reception was better and i did not order the rice it would have been a 4 read more

Stopped for lunch at this establishment on Friday, September 21. Was hungry for wings, and they had a sign in the window said best in the city. After downing 10 lemon pepper wings I was pretty convinced. Additionally, I was impressed by the price, the 10 wings and a soda was just over eight dollars. Would certainly suggest strongly! read more

This review teeters between a 3 and 4... the food was pretty good and very reasonably priced. We got 20 wings, fries and drink for about $13. The wings were kinda small though but very flavorful. We got just regular buffalo with medium heat. And they were HOT! Well hot for me, and I tend to like spicy food. I'm not saying this was a bad thing, just warning you :). The building and bathrooms were a little sketchy. Could use a little refurbish, but not a deal breaker. The service was excellent! Very fast! Only waited about 5 minutes for my order. I'd go back. read more

Pretty fast service, and good clean place. There lemon pepper wings are second to none! Wings are decent size and decently priced, and the customer service is good. They even gave me a free drink when i went because it was my first time trying them. read more

Consistently good food! Best wings in the Columbus - Phenix City metro area! Always hot and ready to eat... Staff is friendly and helpful. I highly recommend. read more

Deserves no stars... let's there phone ring one hour until they close and then puts it on busy ... customer service is very poor

I think the customer service here is lackluster. They made me feel unwelcome like they were doing me a favor. Like I was paying with Monopoly money. read more

I ordered 30 wings and they gave me 28. I didn't noticed until I got home(12 mins away ) I called them and they said "you can come back and we replaced two".... what about my inconvenience.... well they didn't care about that ..... I will not visit the crappy establishment anymore ! I also order mild and the wings appeared medium!!' read more

Don't listen to those 1-3 star reviews. People are just picky. THE BEST WINGS I'VE EVER HAD! Keep in mind that the restaurant is more of a take out style, meaning you should probably take your order to go. The wings are smaller than most wings i've had so I'd order around 15-20. Sauces are great and the service is okay, just know that if you are rude they will be rude back "they are human too" . Wait time depends on your order, usually around 10-20 minutes. read more

I LOVE their hot and lemon pepper wings! I stopped coming here cause they always told me it was going to take 15-20 minutes. that was ALWAYS far from the truth. the customer service level is horrible as well. I gave it try after try and finally got tired of it and found that the outfield has much better wings and excellent customer service! read more

This was the worst place ever. They got my order wrong three times. I had to wait at least 40 minutes. There is no refund on your money in or out of the store once you purchase the food. No one speaks English except for one lady at the register. The black young lady was very nice and apologized a LOT. Make sure to check your food before you leave because they will also shorten your order. read more

I had my appetizer of 20 miniature wings. When do I get real wings? My experience with this joint left a lot to be desired. Extremely small wings, ordered twenty with fries and tea. Got them but it wasn't worth the drive I made (26) miles nor the twenty dollars. Will not get any of my money again. read more

Only thing decent is the wings are good service is horrible and the manager is the worst of all, should lose her job. They pay no attention to what you actually order and mess up the order EVERY TIME! Hopefully someone takes over this place and actually knows what they are doing! Would not recommend to anyone overall! read more

I went to wing city today and even though it had bad review I wanted to try it out for myself. I ordered 10 wings for myself and a order of catfish for my grandfather. The wings were good but very small, I think they got the chicken wings mixed up with hummingbird wings. And the catfish was good also but very small and thin, think they got the catfish mixed up with the bait because they looked like minnows. I ate my meal and had to m as me myself a hamburger because the meals were so small. I am not big about 185lbs and this was the smallest wings and catfish I have ever ordered. Do not go here unless you want a appetizer to go with a meal. Nice place to get a appetizer from. Will not be back. read more