The moment you walk in the door you can tell this place is different. You are treated special and…read morewith care. You don't have to be a size 2 to find a dress or gown. You and your friends can come in together and try on dresses, and you are not limited to 30 min with or without an appointment. ( Not like some bridal shops) Walk ins are truly welcome. It is best to have an appointment for a wedding party to come in for wedding shopping. The atmosphere and the decor is beautiful. They even have little girl dresses. A fun place to shop for the dress you need.

The staff is always friendly and helpful. Great selection of wedding dresses and special occasion…read moredresses. Bargain prices on everything!

Jennifer and her team at Enchanted Bridal were amazing! From the very beginning she was very…read moreprofessional and not pushy whatsoever. The selection at this store is absolutely incredible. I went to two other bridal stores and Jennifer's selection and pricing blew them all out of the water! I found the dress that I loved but was looking for a different color. Jennifer was able to order my dress in the color I wanted and had it to me within a week. This was all during Covid which made things very challenging. A few weeks before the wedding we found out we would be having an outdoor wedding due to the Governor's restrictions. An outdoor wedding in December in Washington....who would've thought! Anyway, I went back to Jennifer and she was able to find me a shawl that would help as it was a sleeveless dress. This truly was a one stop shop if need be. I found my hair accessories, my daughters shoes and another dress for my daughter as well. Jennifer the whole time was very reassuring, and everything turned out just perfect! Thank you again Jennifer and Enchanted Bridal for everything! I will be a forever customer and will definitely recommend to anyone! Jina Harris

My daughter and I stopped by on 5/2 to order dresses for prom. We selected three dresses to try on…read moreand paid the "average" price between the dresses with the understanding they would arrive within two weeks, leaving enough time for alterations before prom on the 30th. Two weeks came and went with no phone call or update. I had to take the initiative to follow up multiple times, despite being told they would call me back with updates, which never happened. I called on the 12th, 21st, 22nd, and again later that week, and each time I was given a different story. Finally, on the 22nd, only 8 days before prom I was told the dresses were being held up in Portland. By that point, I had completely lost trust in their communication and customer service. The lack of follow-up, transparency, and urgency created so much unnecessary stress and anxiety during what should have been an exciting time for my daughter. Again, I had to reach out when I didn't hear back by the 26th, I still had to continue reaching out myself for an update!!! I finally received a call from Jen on the 27th, just 3 days before prom, saying the dresses had arrived around 2:30 PM. I had to leave work early to rush over so my daughter could try them on, choose one, and then quickly get it to alterations in time. What disappointed me most was not just the delay, but the complete lack of initiative, communication, accountability, or even a simple apology. After reading another recent review describing a very similar experience, it's concerning that this seems to be a pattern. I will not be returning, and I'm sharing this review in hopes of saving other parents from the same stress, frustration, and last-minute panic that we experienced.

My daughter and I came from out of state to purchase a prom dress. The shop was beautiful and very…read morewelcoming but Ashyia made it perfect. My daughter said she felt beautiful and special, which is exactly what I wanted for her first ever dress fitting. Thank you so much Ashyia for making her feel seen and beautiful and for helping her find the perfect dress! What a wonderful experience!

I have so many mixed feelings when I think about how my dress appointment here went. I felt…read morewelcomed when I arrived and everyone was nice the vibes were good. All of their dresses were lovely but they only had what felt like a few simple but lovely elegant to choose from which is what I was looking for When I landed on the dress that I liked the most (out of the ones that I wanted to try on) I suddenly felt very pressured to purchase it by my fitter. In hindsight it was the wrong dress and I should have been at least encouraged to think on it and come back for such a big purchase but was not. I ended up buying the dress and was pushed to buy a veil without being told it was $500! (Until i was handed the bill). It unfortunately continues, as most of those buying a wedding dress, this was my first time. I had tried many things on but only ordered once. I trusted my fitter and she asked if I wanted it "a little" smaller or "a little bigger" I obviously went with a little bigger only to receive a dress that was HUGE. I later found out that most places order to your largest size and don't take into account the style of dress you picked and you just have to trust the stylist to help advise. I have a small chest and waist but wide hips and if I chose a form fitting dress my largest size would be needed but I chose a ballgown. So I took home a dress that could absolutely not be worn and had to be fitted so much that the top hardly resembles what I bought. Looking back the vibe was great and the people were nice but it was missing the guidance and support that I think is needed for wedding dress shopping. You typically only do it once or twice and it is made such a large deal there should be space to think about things and also know what is being organized.

Everyone at Idina was so kind and helpful! Especially Nadia went above and beyond to help me and my…read moremom with the dress of our dreams. I came looking for a second wedding dress after I disliked my first. I had a tight timeline and they were able to completely customize my dress and have it altered on time. Their seamstress Julie is so talented and also helped transform my mom's old wedding dress into a welcome party dress! Could not recommend them enough.

0 Stars! I paid $1,185.95 plus a $200 tip for a prom dress for my daughter's senior prom, and the…read morezipper failed on the big night! When I contacted the shop, they showed zero sympathy for how important the evening was and offered no apology or compensation whatsoever. They insisted that if the zipper was going to fail, it would have done so in the store -- "never" outside of it. Their solution was to fix the zipper the following day, which was completely unacceptable since the dress was needed that night. To make matters worse, they wanted me to drive over an hour to University Village at 3:30 PM on a Saturday afternoon with my daughter stuck in the broken dress so they could "inspect" the zipper. My daughter was part of a group of 11 seniors headed to professional pictures, dinner, and the prom--time was extremely limited. This lack of understanding and flexibility made a very stressful situation even worse. When I expressed my desire for a refund, I was told it was outside their 30-day window and no refund or exchange would be offered. When we purchased the dress, we were told we had to buy it immediately to have it in time for the dance--essentially protecting them from any responsibility, no matter the circumstances. Adding insult to injury, when my daughter tried contacting the woman for help to get out of the dress, her calls went unanswered and were never returned. We were also wrongly accused of zipping the dress incorrectly and misaligning the zipper teeth. Anyone who has dealt with formal dresses knows it takes more than one person to zip these dresses. None of the teeth were damaged, and the zipper was not misaligned -- my daughter was fully zipped into the dress before it failed. They clearly don't care about your special evening; the money is the only thing that matters. I cannot recommend this shop for formal dresses. There are shops that care far deeper than your pockets. This is not one of them!!!!

Hated this store. My mother and I are black and as soon as we walked in we could feel the vibe…read moreshift. Whole time felt uncomfortable and we were not treated well. Most likely racist. Not trying to throw the word around but when youve dealt with this stuff you know. Just wanted a prom dress. Got the measurements for it to be tailored and received the day before prom. Tailoring was terrible and there were black marks all over the dress as if someone had stepped on it. Wasn't even cut to the length I asked for. We had limited transportation and time so it sucks we had to even buy from this place. Other clients were treated better and I honestly want my money back. I wouldn't go here if you aren't Latinx or white otherwise they're probably going to do the same as they did to us.

Terrible experience. The sign said the store was open, but the doors were locked. When I called,…read morethey kept going back and forth and said they'd open it, so I waited. After several minutes, they saw me on camera but never came. When I called again, they suddenly said they were closed. I truly believe I was ignored because I wear a hijab. Completely unacceptable behavior.

3/2026- This is my go to place for suits, hems, alterations. The owner Jay has took care of me…read moresince 2016 when I got married, he not only kind hearted but he is very sweet always. He never forgets to ones what he helped. Located inside the Outlet Collection formerly called the supermall of great NW. His prices are ok too, he also took care of hemming my wife's pants and suit for her work. Turnover was quick as well. We love his work.

Will not be returning to this location. We picked up suits and shoes for three men for a wedding,…read moreand when we got home to try everything on, only one suit fit correctly. One of the suits was also missing the shoes that were supposed to be included. We went back to the store to exchange the incorrect sizes, and the associate told us to "just wear a belt," even though the suit pants were three to four sizes too large. Additionally, one of the suits we were told was brand new had trash in the pocket. Overall, it was a very disappointing experience, and we would not return.

I was in yesterday and we purchased a prom dress for my daughter. We had an appointment. However,…read moreupon arrival I felt what many reviewers mention. It was chaotic. The dresses were tightly packed in long racks and no one helped us with picking out dresses. We were told to select what she wanted to try on and hang it on a rack end. After my daughter selected 4-5 dresses she was shown a stall to try them on. She ended up liking one and we purchased it. The biggest shock came when I paid the bill, they asked for a tip! I was shocked. We were given the most minimal assistance and no one brought her dresses to try. My daughter did all the work. I was stunned, I did leave a small tip but wish I had not. I was completely caught off guard. I've never been asked to leave a tip when dress shopping anywhere. My recommendation would be to go here and try stuff on for size then order it online. We did not need altercations, but I heard those were quite expensive. I would not recommend this place for business.

Made a reservation with a friend a few months back. The ambiance was not was I was expecting, very…read morecramped and hard to see through the racks of dresses. They seemed to have a large selection but the space was way too small for the number of dresses. My friend was the bride which we had to clarify multiple times with the same employee. The woman who was helping us did not have a very welcoming attitude and was acting very snippy towards us as if the parlor was busy, although it was not. The part that made us leave was that my friend, the bride, began looking at the dresses. Without measuring or asking, the employee assumed the size of the bride and had her move to rack of dresses that she assumed fit the size of the bride. This was not taken kindly as it is not very nice to assume someone's clothing size without measuring or asking first. It was not even close to my friend's size either. It was not said in a helpful tone and was taken in an unkind way. We left promptly after that comment was made. Would not recommend to friend who is not a size 2 or above.

This is my first time renting a Tux and it was the greatest experience. The help from NORMA made…read moreit so easy to pick the colors we needed for my son's wedding. My son's suit was perfect it fit well and shoe's were on point. Everything we ordered was on time clean.The Tux shop is the best. I recommend The Tux shop to all my friends and family. Thank you NORMA WE ARE SO HAPPY AN GREATFULL. Thanks Tux Shop.

ZERO stars...negative stars if possible!!!! Omg where do I even begin?! First of all, this may/may…read morenot be the actual business name. The actual business seems to be "Norma's Formalwear" or similar. PLEASE do yourself the favor and learn from others' mistakes in dealing with this "business "! DO NOT- I repeat, DO NOT!- give this person ANY money or business!!!!! Complete SCAM! I brought my son in last week for a prom tux/suit. Red flags popped up (cash or Zelle only?), but I gave her the benefit of the doubt. I trusted this was a legitimate business. I could go on and on about the details of each shady hint, but let's cut to the fact that, although I remained friendly and forgiving with her lack of communication and pressing of our time, we did not receive his suit. I kindly left a voicemail for a refund yet she still did not respond. I called this morning now (day AFTER prom) and I more firmly asked for my refund, at which point she answered the phone and told me my son's suit has been in her shop for several days!! I became angry because she lied to me either yesterday, when I had her in the phone the afternoon of the prom and she told me the "shipment" won't be in until 2pm, or she's lying now. Either way, I want her to hand us a suit or our money! I've given her every chance to make this right yet she yelled at me on the phone saying she "don't do refunds" and hung up on me. Hasn't picked up my calls since.