I would save your time and energy from this place! I struggled to order a tiara, let alone a…read morewedding dress!! I visited the Schaumburg location in May and also liked a tiara at that time. I was told to come in again for the tiara. I asked the associate about coming in again for the tiara because I lived kind of far and let her know this. She did not mention to me that they were moving locations a WEEK later! I called a week later to say that I'd like to come in to pick up the tiara (they sold the last one), but then they added that they are moving locations to Lombard and are pretty much packed up. This was unprofessional from the beginning since they could have mentioned this and saved my time and commute! I then was made aware that I could order the tiara through the phone and have it shipped to me since I told the associate that I live even FURTHER from Lombard. The tiara was ordered and no comments were made about picking up the tiara in store. They put my address on the invoice and told me it would be shipped to me. They added a shipping fee to my transaction. I called for weeks for a status update, but no one would try to help. THEN, they told me that another shipping fee would be added in addition to ship it to my house, otherwise I would have to come in the store to pick up the tiara. Every associate that I spoke with on the phone was rude and would not relay the message to a manager! I've been calling and asking to speak with the manager for MONTHS! Two emails were sent, still waiting for a reply on the second one. The first email was sent mid-August and a reply was given a MONTH LATER! The manager still didn't address added charges, poor customer service, and all the other issues I've been inquiring about. I'm still waiting to hear back from the non-existent manager about all this, as well as the tiara that was told to ship out at the MOST 6 weeks. It's been well over 3 months now. VERY UNPROFESSIONAL and sad that they are providing this kind of customer service to brides who are trying to enjoy this special time in their life! Seems like they take pleasure in stressing people out after reading all these other reviews!

Absolutely awful. Do not trust House of Brides in Lombard…read more If I could give zero stars, I would. This was hands-down one of the worst customer service experiences I've ever had. I strongly urge you to avoid House of Brides in Lombard, no matter how many positive reviews you may read -- let me walk you through my experience. I visited the store in December 2024 and was initially pleased. Lucy helped me find my dress and was kind and communicative. She gave me the store's number to stay in touch and assured me the dress would be ready by mid-May 2025. But when mid-May came and went with no update, I had to reach out myself. I was told the dress was "still in production and would be shipped in the next two weeks." Two weeks passed. Still nothing. I called during business hours -- straight to voicemail. I left a message. No response. Now we were in early June, and I was still completely in the dark. With my wedding in early August, I was understandably growing anxious. I followed up with Lucy again mid-June. She repeated the exact same message -- word for word -- from a month earlier: that the dress was still in production and would be shipped in two weeks. At that point, I knew I was being misled. By the end of June, still no update. I went to the store in person. Maria first told me they had no idea where the dress was and that it was "out of their hands." But when I pressed, she checked the system and told us the dress was in Texas -- so clearly they did have some idea, they just didn't want to take responsibility. Throughout this entire process, not once did Lucy, Maria, or Ava (the store manager) apologize for the delays, misinformation, or complete lack of accountability. The dress finally arrived in mid-July -- two full months late. When I showed up for my first alteration appointment (which we had confirmed by phone), the dress wasn't prepped or steamed. They had the date written down wrong and were unprepared. To make matters worse, I was sold the wrong straps for my dress -- straps I had already paid for. This meant the seamstress had to spend extra time reshaping them just to make them work. Instead of the expected three alterations, we had to go in five times in one month because of repeated errors and delays -- none of which were ever acknowledged with a genuine apology. The only bright spot was Toni, the seamstress. She was kind, skilled, and professional -- a total lifesaver. If you do end up here, I sincerely hope you work with her. Thanks to Toni, the dress will be done in time. But I've been a nervous wreck for nearly three months, and this experience stole so much of the joy and excitement that should have come with my wedding dress. Bottom line: I would never, ever recommend House of Brides in Lombard.

I can always find a dress here! The selection is great. The customer service is wonderful. I…read morewill come again and again and again!

My girlfriend and I went to Thomkat to drop off some clothes to sell on consignment. Katrina is…read morevery nice and very professional and funny at the same time! I have sent a couple of my friends there and they have been pleased. I have been pleased with the service we have received. So if you're looking for somewhere to drop off your clothes to make a few bucks or maybe you're just shopping for a beautiful gown for a special occasion this is the place to check out

PLEASE READ BEFORE CONSIDERING THIS BUSINESS FOR YOUR WEDDING DAY!…read more They gave two groomsmen the wrong colored tie and ruined our wedding photos that we spent thousands of dollars on. The standard of work between the Aurora and Orland stores is pathetic. The groomsmen who got their suits just knew a tie was present, they had no idea it was the wrong colored tie. We didn't figure out they were wrong until the groomsmen were getting ready and my husband asked one of the guys if he brought his own tie... They clearly didn't care enough to check the suits thoroughly which they are literally paid to do.... Prior to the wrong colored ties we were already upset we had to make a second trip the day before our wedding to pick up our suit orders that needed to be fixed due to pants with holes in the pocket, stains on multiple white shirts (including the grooms) and one order sent without the vest... So multiple people in the party had make extra trips to the stores the two days before our wedding because nothing was right the first time. All they offered in return for their HUGE mistake was half the money back for the two suits they mismatched the ties.... And the lady saying "she wanted to cry for me". At this point we should have all our money back for the lack of attention and effort put into their business when this is such an important day for their paying customers. Moral of the story this business did not make our wedding day any less stressful than it already was and if anything gave us more problems and stress. Also, looking at this picture literally breaks my heart considering all of the time, effort and money that was put in this day ruined by their carelessness. Update: now they are using our photo I provided in this review as their main picture. Such a disrespect to a customer they completely let down. This is the type of business they are running. But see for yourself how they couldn't even get our order correct for our special day!

The lady in the front was so unwelcoming with no intention of doing business. Atraight away…read morereccomended other stores like suit shpply, mens warehouse and even their lincoln park store without even hearing the need and requirement. Spent 2 minutes, horrible expirience.

We're getting ready for that big day! I came here because Mens Warehouses are all over, so they are…read moreeasy for the other guys to get to a location. This location is convenient and doesn't seem too busy. The sales lady was extremely helpful and knowledgeable. I tried on some pants, compared swatches, ties, and different fabrics. I'm going for a custom look since I'm a skinnier guy. They are more than happy to assist. Its.clean, plenty of options, and since we're early, we beat that prom-time rush. Stay tuned!

So I am generally pleased with Tailor Brands, owner of K&G, Men's Wearhouse (MW) and Joseph A…read more Banks Clothiers, but there are FOUR sizing categories at MW (actually there are 6 on-line and I saw 4 in the store--Slim, Modern, Executive & Classic) making consistency in sizing difficult. I wear a 40R Regular fit at Joe Banks or a 42R Tailored cut, but in trying to find a suit at MW I went from a 40 to 46 depending on the cut without any of the pants working. Disappointing. I was in the store--suit and tie on--for 10 minutes before anyone offered to assist me. Disappointment for sure.

Loved the attentive and accommodating service and staff here! Kiara helped me to find the Wedding…read moredress of my dreams. When certain dresses didn't match my style - she managed to find the perfect combination to turn a two piece Martina Liana into the most comfortable and manageable dress I ever stepped in to. BB was the 3rd place I went to to look for a dress and my search was complete! I also had my alterations done here as well- the adjustments made were perfect! I had no issues stepping on my dress the day of my wedding and the dress (which was also strapless) did not even budge or sink down when I was walking and dancing the night away! I would definitely recommend booking an appointment here for that special dress for any future brides' special day with no hesitation!

My experience with Bella Bianca was wonderful. Lara was incredibly helpful in picking out dresses…read moreand walking me through the decision. There wasn't any pressure whatsoever, but I did end up finding my dress! The space was nice and there was a wide variety of dresses in all styles and budgets. I was the only bride in the store at the time so I had a top notch experience. I would recommend this salon to everyone!

I have been struggling to find my dream dress with just 5 months away from my wedding, and I'm just…read moreso blessed to find Alesia C's boutique. She offers custom made wedding dresses and provides very professional advice from a fashion designer's point of view. She is willing to listen to your preferences and will work with your budget. You can customize your own colors, fabrics, and lace types, and she will take notes and make sketches accordingly. The dress price also includes free alterations and can be made 2-3 months. This is everything I need. Alesia just takes away all the hassels with dress hunting and alterations! Will update with more photos when I receive my dress, but I'm very excited now!!!

Alesia is a woman who can help you finding the perfect wedding dress! Due to the specific body…read moreshape I have, I could not find a wedding dress without major alterations. Alesia makes wedding dresses, so if you need a wedding dress with certain measures, she is the right place for you. She made me look my best for "my" day. By the way, she is very kind and dear. She can make your experience of a searching wedding dress pleasant!

Daniela is phenomenal to be honest when I picked up my dress for the last time I hugged her twice…read moreshe went ABOVE AND BEYOND. To help me with my dress. I was looking for a plus size wedding dress and she absolutely made my dream dress come true. She custom made the top of my dress to fit me better! Her jewelry and head pieces are phenomenal I received so many compliments on my dress and headpiece. Daniela should absolutely be trusted to take care of your dress her style and taste is amazing. my partner also chose her jumpsuit from daniela where daniela added sleeves!! she is also amazingly patient!

There are not enough words to express how thankful and just in awe of everything I was while…read moreworking with Dame Couture! I had the extreme pleasure of working with Holly - to pick out my dress (Carolina, Truvelle) - and then again with Dani during the move, the arrival and alterations for my dress. Dani was the best part of my experience. I can not rave enough about her helpfulness, quick communication, easy adjustments, and just overall amazingness! Her exquisite work on my alterations - quick and way under what I thought for expenses! - was everything, and she was definitely the most calming part of my wedding planning. She even added pockets into my skirt, because YES! I will forever rave about Dame and forever recommend you go. Seriously the best decision I've made. (Photographer: Katy O'Dell Photography)

Love these guys and this store. Teenage son has gotten into dressing up and this has been the best…read moreplace to get him going. Multiple suits, trench coats, slacks, dress shirts, ties, bow ties, collar stays, tux rental you name it they have it! Super friendly fun guys that always take such good care of us and everyone else! Big fan and always great deals here.

Craig did an amazing job helping me create a custom suit for my wedding, $730 out the door with a…read moreFrench cuff white dress shirt is incredible value. Keep in mind it's about a month turn around time for a custom suit but well worth it if you can.

Nancy did a great job altering some dress pants before a wedding! She was very quick and…read moreaffordable. Highly recommend working with her.

Nancy altered my daughter's prom dress. When we first met, she gave me an estimate on cost and…read moretiming, and both were correct and reasonable. Her work was good and she was pleasant. We will use her again in the future.

Kiddo has beautiful formal wear a baptism wear for children at very good prices very unique…read moreclothing and accessories not something you're going to find out your typical department store and prices are very reasonable if you were looking for something special I highly recommend going there it's easy to fine and it's so much fun I would highly recommend for boys and girls

There is nothing like supporting your local business. I saw this baptism dress a few months ago for…read moremy son and when we decided a baptizm date I contacted the owner and he responded immediately and was very helpful in sending me pictures as I don't live in the same town. It was well worth it to drive to the store; great quality dress and everyone loved its look. Please support your local business. I am definitely recommending your store to friends and family.