Seeing as they are under new management and reading some of their reviews I decided to give them a…read morechance. Here is my experience.. I am getting married in a small court wedding, but still want a long wedding gown. I forgot that ladies name, but she was fabulous with me, super sweet, fully dressed me up in the dress and didn't leave any details behind. Dress was a lot more than I wanted to spend, but management worked with me to make it work for my budget, super sweet of them by the way. Dress obviously had to be altered since it was a sample gown and a couple things to fix. I was quoted a very good rate for my dress alterations that I couldn't say no to. However, upon coming in for my first appointment I was told a price that was 3-4X more for alterations, which everyone was surprised about the quote I received. I almost wonder if this affected my dress alterations in any way since I didn't pay as much as I should. Maybe this meant don't do a good job? Not sure- I was told there is going to be a button sewn on the back of the dress, so I don't have to carry it. I brought this up to the alterations lady and she said, "No, you can just carry it with the loop from the back of the dress".... Maybe she forgot to do this? Disappointed because I will have to buy another dress now to change into since I don't want to carry it all day long. The manager told me she would come in on the day I receive my altered dress to help me pick out a veil and because the alterations lady cancelled on me in the beginning due to being sick, this manager never knew the date of my new appointment and probably forgot or no one told her. Thank god I ordered one off of Amazon for $40 and it looks fabulous with lace. $100-700 for a veil in a crappy condition? Yeah no, not for a one day event. I honestly think the most disappointing thing with all of this is that I bought a case for my dress $20, so it don't get it DIRTY and the alterations lady literally dragged it on the FLOOR when giving me the dress to try on. She couldn't even present my dress in a professional way in the case I bought. I had this dress cleaned prior (my mistake) and now I look at it and it's dirty AGAIN and will have to send it out again and spend another couple hundred! I was so shocked and wanted to get out of there ASAP. But, she forgets to give me the case for my dress, so I have to ask her for it. She disappears in the back for 10-15min. Who knows what she was doing back there. Overall I was happy in the beginning that they found my dress, super sweet to me, but in the end after the purchase was made I wasn't treated as special as I wanted to have been treated. This is my special day and it seemed like the only person who actually cared was the lady who actually found me my perfect dress. P.S Some ladies who work here must really hate their work because attitude is all over their faces, no smiles, no excitement, and no passion for their work anymore. Disappointing because I have a higher budget for my wedding reception dress and I don't think I will be coming back here to make that purchase. The extra star is just for the sweet lady who found me my dress and manager who offered me a great deal! Thank you girls. Other's need more work.

I would save your time and energy from this place! I struggled to order a tiara, let alone a…read morewedding dress!! I visited the Schaumburg location in May and also liked a tiara at that time. I was told to come in again for the tiara. I asked the associate about coming in again for the tiara because I lived kind of far and let her know this. She did not mention to me that they were moving locations a WEEK later! I called a week later to say that I'd like to come in to pick up the tiara (they sold the last one), but then they added that they are moving locations to Lombard and are pretty much packed up. This was unprofessional from the beginning since they could have mentioned this and saved my time and commute! I then was made aware that I could order the tiara through the phone and have it shipped to me since I told the associate that I live even FURTHER from Lombard. The tiara was ordered and no comments were made about picking up the tiara in store. They put my address on the invoice and told me it would be shipped to me. They added a shipping fee to my transaction. I called for weeks for a status update, but no one would try to help. THEN, they told me that another shipping fee would be added in addition to ship it to my house, otherwise I would have to come in the store to pick up the tiara. Every associate that I spoke with on the phone was rude and would not relay the message to a manager! I've been calling and asking to speak with the manager for MONTHS! Two emails were sent, still waiting for a reply on the second one. The first email was sent mid-August and a reply was given a MONTH LATER! The manager still didn't address added charges, poor customer service, and all the other issues I've been inquiring about. I'm still waiting to hear back from the non-existent manager about all this, as well as the tiara that was told to ship out at the MOST 6 weeks. It's been well over 3 months now. VERY UNPROFESSIONAL and sad that they are providing this kind of customer service to brides who are trying to enjoy this special time in their life! Seems like they take pleasure in stressing people out after reading all these other reviews!

The owner , Katrina has a huge selection of clothing that are great quality at a good value. I was…read moreshopping for a mother of the bride dress in a size 14 or 16 and there was plenty to choose from. I was very impressed by the selection and by the assistance that Katrina was able to offer me in trying on the dresses and her opinion on what was a good fit and what I probably shouldn't wear. A great experience and I highly recommend the store if you need a dress for a special occasion or formal occasion or a cocktail party.

Absolutely LOVE this Botique!!! Owner is fantastic. Accommodating, sweet, friendly, goes above and…read morebeyond!

PLEASE READ BEFORE CONSIDERING THIS BUSINESS FOR YOUR WEDDING DAY!…read more They gave two groomsmen the wrong colored tie and ruined our wedding photos that we spent thousands of dollars on. The standard of work between the Aurora and Orland stores is pathetic. The groomsmen who got their suits just knew a tie was present, they had no idea it was the wrong colored tie. We didn't figure out they were wrong until the groomsmen were getting ready and my husband asked one of the guys if he brought his own tie... They clearly didn't care enough to check the suits thoroughly which they are literally paid to do.... Prior to the wrong colored ties we were already upset we had to make a second trip the day before our wedding to pick up our suit orders that needed to be fixed due to pants with holes in the pocket, stains on multiple white shirts (including the grooms) and one order sent without the vest... So multiple people in the party had make extra trips to the stores the two days before our wedding because nothing was right the first time. All they offered in return for their HUGE mistake was half the money back for the two suits they mismatched the ties.... And the lady saying "she wanted to cry for me". At this point we should have all our money back for the lack of attention and effort put into their business when this is such an important day for their paying customers. Moral of the story this business did not make our wedding day any less stressful than it already was and if anything gave us more problems and stress. Also, looking at this picture literally breaks my heart considering all of the time, effort and money that was put in this day ruined by their carelessness. Update: now they are using our photo I provided in this review as their main picture. Such a disrespect to a customer they completely let down. This is the type of business they are running. But see for yourself how they couldn't even get our order correct for our special day!

The lady in the front was so unwelcoming with no intention of doing business. Atraight away…read morereccomended other stores like suit shpply, mens warehouse and even their lincoln park store without even hearing the need and requirement. Spent 2 minutes, horrible expirience.

We're getting ready for that big day! I came here because Mens Warehouses are all over, so they are…read moreeasy for the other guys to get to a location. This location is convenient and doesn't seem too busy. The sales lady was extremely helpful and knowledgeable. I tried on some pants, compared swatches, ties, and different fabrics. I'm going for a custom look since I'm a skinnier guy. They are more than happy to assist. Its.clean, plenty of options, and since we're early, we beat that prom-time rush. Stay tuned!

So I am generally pleased with Tailor Brands, owner of K&G, Men's Wearhouse (MW) and Joseph A…read more Banks Clothiers, but there are FOUR sizing categories at MW (actually there are 6 on-line and I saw 4 in the store--Slim, Modern, Executive & Classic) making consistency in sizing difficult. I wear a 40R Regular fit at Joe Banks or a 42R Tailored cut, but in trying to find a suit at MW I went from a 40 to 46 depending on the cut without any of the pants working. Disappointing. I was in the store--suit and tie on--for 10 minutes before anyone offered to assist me. Disappointment for sure.

Beautiful dresses! The staff were so helpful and really understood what we were looking for. We…read moredidn't feel rushed nor pressured into anything.

I strongly recommend NOT doing business here…read more 1. High-pressure sales tactics They pressure brides to purchase the dress by offering short-term discounts and telling them that if they walk out, they will lose the special price. Young brides are especially vulnerable to this kind of pressure. My husband eventually stepped in and said, "You offered us that price, so please honor it." 2. Cold and intimidating sales staff The sales staff were cold, unhelpful, and, in my experience, came across as intimidating rather than supportive. Wedding dress shopping should be an exciting experience, not one where a bride feels bullied into making a decision. 3. Extremely high prices The prices are extremely high compared with other places. We bought a dress for my other daughter elsewhere, and the veil was included for free. 4. Alterations were expensive and a disaster The alterations were not only overpriced, but the results were extremely disappointing. For something as important as a wedding dress, I expected much better workmanship and service. Weddings are already stressful enough. Unfortunately, the moment some businesses hear the word "wedding," the prices seem to go up dramatically. My advice: Shop around. There are plenty of less pretentious places where you can find beautiful wedding dresses for a fraction of the price. You can save thousands of dollars and spend that money on something much more enjoyable--like a massage, a wonderful dinner, and, most importantly, avoiding the headache.

Thank you Alesia! I…read morebought my beautiful wedding dress here. It is custom handmade in the US by Alesia, not made in China like so many other dresses I tried on, and you can tell - the material & detail are just amazing! It was only halfway on and I immediately knew it was the dress for me. It just felt different than all the others. To be able to buy the most important dress of my life from a beautiful girl, who made it herself - right down the street, has made it a very special, personal experience for me. She is also designing my mother's dress for the wedding. Both at super reasonable prices. I highly recommend giving Alesia & seagull studios a visit for your special dress.

I have been struggling to find my dream dress with just 5 months away from my wedding, and I'm just…read moreso blessed to find Alesia C's boutique. She offers custom made wedding dresses and provides very professional advice from a fashion designer's point of view. She is willing to listen to your preferences and will work with your budget. You can customize your own colors, fabrics, and lace types, and she will take notes and make sketches accordingly. The dress price also includes free alterations and can be made 2-3 months. This is everything I need. Alesia just takes away all the hassels with dress hunting and alterations! Will update with more photos when I receive my dress, but I'm very excited now!!!

Daniela was my fairy godmother. She created a dress that pulled together everything I dreamed of…read moreand it's become one of my favorite memories of the wedding process. Daniela was a great listener, creator, and problem-solver. We went through a few different ideas before we landed on my dress. Each appointment we fine-tuned it and each time I could picture myself walking down the aisle more and more. I couldn't be happier with how it turned out. In addition to my dress, Daniela helped with a bridesmaid dress. One of my bridesmaids was flying in from Poland the night before the wedding and didn't have a chance to be fitted to the dress. Daniela was able to help and my bridesmaid had a dress that fit perfectly. Daniela was everything a girl could dream of. I couldn't ask for more. She made my dress and wedding a wonderful experience.

Daniela is phenomenal to be honest when I picked up my dress for the last time I hugged her twice…read moreshe went ABOVE AND BEYOND. To help me with my dress. I was looking for a plus size wedding dress and she absolutely made my dream dress come true. She custom made the top of my dress to fit me better! Her jewelry and head pieces are phenomenal I received so many compliments on my dress and headpiece. Daniela should absolutely be trusted to take care of your dress her style and taste is amazing. my partner also chose her jumpsuit from daniela where daniela added sleeves!! she is also amazingly patient!

My go to place for suits and custom shirts. I needed a new sport coat and I found exactly what I…read morewanted. The salesman was super helpful and had me try on multiple different styles and colors. My tip, ask for help. The staff wants to help you, let them help find you the perfect match!!

Jos. A. Bank built my successful career! Some of my clients were the wealthiest men in the world…read more They always took notice of my well-developed and individualized "Jos. Look!" Strangers would stop me on LaSalle Street in Chicago and ask me "where did I get that suit!" Jos. Is one of the best business decisions I have ever made! ~LCIII

Nancy reworked my 30 year old silk wedding dress into a mini that my daughter is so excited to…read morewear. She did an amazing job! She understood what we wanted and provided suggestions on the best way to get there and didn't miss a detail. I highly recommend her!

Nancy is wonderful to work with! She has altered a few of my dresses, and every one has turned out…read morebeautifully. She is easy to schedule with and consistently finishes her work ahead of the estimated completion date. I highly recommend her for anyone looking for reliable, high-quality tailor.

Kiddo has beautiful formal wear a baptism wear for children at very good prices very unique…read moreclothing and accessories not something you're going to find out your typical department store and prices are very reasonable if you were looking for something special I highly recommend going there it's easy to fine and it's so much fun I would highly recommend for boys and girls

There is nothing like supporting your local business. I saw this baptism dress a few months ago for…read moremy son and when we decided a baptizm date I contacted the owner and he responded immediately and was very helpful in sending me pictures as I don't live in the same town. It was well worth it to drive to the store; great quality dress and everyone loved its look. Please support your local business. I am definitely recommending your store to friends and family.