The last time I was here Valvoline sold me a new drain plug because mine was stripped. Today they…read morecould not check the air filter because that screw is also stripped. My vehicle only has 17k miles and this valvoline is the only place it's ever had maintenance. Gee I wonder how those bolts and screws got stripped...

The people are pleasant and seem to do their job well but the whole time I waited in my car the…read moreattendant gave me a hard sell on the air and cabin filter, tranny and differential fluid changes, 3 different products for injector cleaning & windshield wipers on my 2 year old car and unfortunately the fellow is a heavy smoker, I am not a fan of smokers breath. I will be going back to Southwick where you get out of the car and nobody tries to sell you anything!

Always honest and always fair. They will never try and upsell you on things you don't need. Quality…read moreof work is superior and they know most all car brands including older and newer models.

Steve and the Spring Street team are INCREDIBLE! I was visiting the area for the day when I noticed…read morethere was something off with the car. I ended up coming across Sprint Street and taking my car there, not sure what to expect. I was in an unfortunate situation because I had a small window before I had to start making the drive back home (which took a few hours) and I talked to Steve about my predicament. He was incredible helpful, despite being very busy, and was able to squeeze in a check-up and service. I was able to get the car temporarily fixed up, which was perfect and exactly what I needed in a pinch in order to be able to drive back home safely. He was extremely understanding, patient, and gave me a reasonable price. To Steve & the Spring Street team, thank you so much! I'm excited to continue to vouch for this business. :)

I procrastinated scheduling an appointment at my dealer for an oil change. My father recommended I…read morecome here. I was pressed for time because I was already going to be late for work, so it worked out that no appointment is needed. The oil change is advertised as 5 minute once it's your turn, luckily there was only one person before me. It's so quick, you wait in your car. When it comes to auto stuff, new places get me a little anxious, but the process was smooth. The staff was professional and approachable. I wouldn't mind coming back.

Went i for Full synthetic oil change. Crew was friendly and efficient. No hard sell for up grades…read moreetc.

I really enjoy being a customer here. Always feel welcome, Service is amazing and staff is very…read morecourteous and professional. Establishment is clean and inviting

For the first time in years, Sullivan Tire in Sturbridge is the first place I found I could trust…read morecompletely. The front office team and manager are the best. And I say that as an old retired mechanic and service manager.

Louis helped me. I had amazing service and was able to have a fun conversation while the team fixed…read moremy car to perfection. Have been coming here for years-Nick Montemerlo

I just moved across the country and needed an oil change. I can't say enough about my experience…read more This place is wonderful. Would recommend to anyone.

Every time I have an appointment or need work on my vehicle, I always go to the Enfield Firestone…read more They are also super courteous and professional. I just had to have some pretty significant repairs done to my vehicle. The team was wonderful with keeping me updated on the status of my vehicle, especially Ken! They were honest, explained everything thoroughly, and did not try to upsell or price gouge me. Highly recommend Enfield Firestone!

Worst experience ever! Needed tires installed called was told to make apt. told it should take…read moreabout an hour to an hour and a half. Made the apt got there on time they didn't take my truck in until 30 min later. Then was told it was going to take them a couple hours to do it. Sat there for 2 and a half hours and I have to ask them to give me a status update. The guy who told me to make the apt. Comes back and says they're finishing up and it shouldn't be much longer. I sit for another hour and a half and another guy comes back to tell me finally why it's taking so long, they had an issue getting caps off the lug nuts. 30 min later another guy comes out says nothing and checks me out so I can leave. I am so pissed I leave and go around the corner got out to look at the tires and they f*cked up every cap and some were missing completely from the lug nuts. One was so jagged I almost cut my finger on it. Why would they not have said something to me when it happens with the first cap? Why keep going without letting the customer know there's an issue and what to expect? Why make me wait so long without saying a word? They should have said something to me immediately when they experienced the issue, and maybe give a suggestion how to fix it? 1 lug nut wasn't even on correctly it was sticking out further than the rest of them. I call them immediately when I see this they ask me to come back. I go back expecting that they are going to do something and they send yet another guy out to talk to me. They offer to do nothing! I asked them why they didn't mention the damage when it happened to the first lug nut? I explain that they should have brought it to my attention and offered a solution but they didn't! So I go back there for no reason because they never even looked at the damage and their solution was to have me come back on another day and charge me to replace what they damaged. That's the solution? Because I want to waste another day coming back to the place that already wasted my day and damaged my property without saying anything, Right?? Doubtful!!! Absolutely horrible service!! Their "motto" is "I believe fundamental honesty is the keystone of business." Bullshit! They should practice what they preach!!

My daughter came to this because she was having battery issues. They told her she needed a new…read morebattery and charged her $465 for a NAPA 8447AAA battery. Other Midas stores charge $250 and NAPA charges $220. When I called the Enfield CT store they said that is what's in their system and that's what they charge. The man on the phone continued to talk over me. I want you to be very aware that this store is either extremely expensive or they like to take advantage you young females.

Total rip off. Took them 2 hours to do 30 minutes of work and then charged me for 3 hours. The…read morecost for the parts was 6X what you would pay at any auto parts store. They recommended a completely unnecessary $1k brake job, which I knew was BS since I had recently replaced the pads and rotors myself. I'm going to be sure everyone I know stays away from this place.

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

I needed new brakes (both front and back) and was told by my tire guy that something was cracked…read moreand would need to be replaced (don't know much about cars but my son confirmed) Being from the West Coast I had no idea where to go but after reading reviews and calling several chain stores which gave me ridiculously high quotes I went with Pleasant Street Auto. Great people, great service and really reasonable prices. They even offered to drive me back home if I needed it. They do share a spot with a car rental place so trust that you are in the right place when you go in. Hopefully my car won't need service again for a while but when it does I'll be going back here.

I've been coming here for years. Finally this year I decided to do the unlimited wash membership…read morefor the diamond wash. So worth it. diamond wash is normally $13.00. With the unlimited membership it's 33.00 rounded up. So far with all the snow and salt on the road. I wash my car as much as possible. I wish I had done this long ago. Plus, you also get free vacuum when you do the unlimited membership. I definitely recommend this if you go here.

I've been coming to the Airport Auto Wash for years. It's conveniently located near the airport…read more(duh!) off Rt. 75. There are different options to choose from. Pricing is standard. The employees do a great job cleaning the really dirty spots before you go through the wash. My one complaint is that my car usually comes out pretty wet and I have to dry my windows off. There are vacuums in the lot if you need to clean the inside of your car. I wouldn't be opposed to them adding a service to do that for you-hint! I will continue to come to Airport Auto Wash.