This is one of my daughter's favorite stores for dresses. Service is fine. The selection is great,…read moreespecially for teens. They generally have a pretty decent selection of discounted items too.

Rachel was super attentive so stars for her but the prices in here are so outrageous. Call me poor…read moreI guess but the entire store was 3 colors, pink, blue and white so fairly limited in color especially since I love green and the majority of what they had were dresses or romper/jumper things most likely due to graduation season but still. Overall, just wasn't impressed with price, and lack of variety. We also waited in the changing room line for a long time. The employees were nice and the store was clean and so posh. The stars go to them but not the actual products they're trying to sell.

Great store with many quality brands to choose from in all the departments. I enjoy shopping there…read more I love Nordstrom stores in general. Too bad this mall gets a bad rep for security issues.

I have been a Nordstrom customer for 30 years. In fact, my very first job back in the day was…read moreworking the stockroom and as a salesperson for the Nordstrom in the Dallas, TX area. (Stores 720, 722, and 724). I had fantastic customer service from Janelle and Demetres in cosmetics. I highly recommend you seek them out to shop with them specifically when you visit the Durham, NC Nordstrom location. They are highly knowledgeable about cosmetics and men's grooming products. They can even help you continue shopping with them throughout the rest of the store so you're not wasting time looking for an associate or ringing up at the register. Love the Nordstrom customer service experience! Thank you Janelle and Demetres! I'll look forward to seeing you next time I'm in the store! Cheers!

I had the most pleasurable experience at the store. It was my first time there. I'm dealing with…read morehealth issues and needed something to wear for event that very evening. I walked in the store and sat down. The sales associate, Laura asked if she could be of any assistance. I told her what I was looking for and she asked another associate, Jenny for assistance. When I tell you these ladies allowed me to sit as they checked their stores for items that would work for me. They treated me as if I was some millionaire and they were my personal shoppers. Although we didn't find a complete outfit we did find a blouse. Jenny helped me save some much money I walked out of there and only spent $13.41. That's it. Not even $20 and these ladies treated me as if I spent thousands of dollars. I highly recommend this store, this location and these sales associates.

While the customer service has been fine, I'm just sad about the selection offered. More if a…read morereview of the brand rather than the store itself. The materials and styles just aren't what they used to be - especially in the realm of professional wear. I have a gift certificate to use from Christmas. I've visited several times since then and always end up leaving empty handed and sad that I couldn't find something that would be suitable for work. There's only two companies dedicated to plus size clothing in the area, so it makes shopping really depressing at times. Really hoping they will work on the issues on the purchasing level.

I am a WHBM fan and have been for years. I wear suits and blazers for work and this is one of the…read morefew places I can still find options post-pandemic. There is a sales associate/manager here (long black hair) who is amazing. She always greets me with a smile and finds me way more cute items than l should be buying LOL. If you go there and she is there, definitely ask her for help. I will say that some (not all) of the other staff could be more friendly (say hello) and attentive (ask if a customer needs help). I haven't been in for a few months, so the staff may have completely changed and/or improved by now.

The women that work at this location are amazing! They went above and beyond by pulling items I…read morewouldn't usually pick for myself, helping me style the items I tried on and offering kind, honest opinions. It is clear that they love their jobs and want to make customers fee and look their best.

Great selection multiple options on my size. They also have many options on shoes which I can't…read morefind anywhere else. And the service was excellent. Love their cause too.

I was very unsatisfied with my experience. staff didn't greet or ask if i needed help... The person…read morewalked right pass me as i stood near the table. That should have been my warning to leave right there. Then the payment amount given for the number and quality of the items was a slap in my face. The items all had tags on them and I was given less than $4 for each item. It was clear they were worth 6 or 7 times more than what they gave me. That is ridiculous. Then you sell it for 3 or 4 times more than what you gave me! That's unbelievable. I had to ask a friend to pick my things up because I was so upset and then the staff couldn't even locate my containers She was there for more than 30 minutes picking up and waiting for them to find the containers. I will NEVER take anything else back to your establishment and I will tell my family and friends to do the same. I understand now why you say you can't take the items back....because with your pricing you would more than likely not have much in your store! I have never been so disgusted. I just don't know what else to say... but RUN!

Had two sweaters with me, searching for tops to wear with them. I know I can always find something…read moreat Chicos. It's been my go-to for years. First time to this location. The associates were friendly and helpful. They shared a few tops that could work with the sweaters. This location was clean and organized. They still had a great selection in the clearance area, as well. Note that parking could be an issue if this outdoor mall is busy.

Margeret /Meridth something like that is working in retail so listening is a strong quality thing…read moreto have . Drove 45 mins for a pair of clothing she said they had which want even what I asked for. Yes, I gave her the style number ! So drove all this far for nothing ... even in the store talking more than listening ... not helpful

So, Athleta has a lifetime warranty on their products, and you can return/exchange items anytime,…read morefor any reason (their words, not mine). I chatted to an Athleta customer service rep before going to Southpoint to confirm. They confirmed. The woman working here let me know that, because I wore the item more than once, it's not "really" returnable. And that the pilling on my leggings are normal "wear and tear". (I'll note: i typically love Athleta but I've had some leggings for 5+ years with zero pilling...Athleta leggings should not pill). She said returns/exchanges are up to store discretion, contrary to the global return policy. And her decision was to not accept my leggings. What made matters worse was when she picked up the phone, held it to her ear, clearly about to take another call -- all while I was talking to her. It was clear she was trying to end the conversation and rush me out. I knew this person was wrong, so I called the Athleta customer service dept on the drive home, who confirmed that this person was indeed wrong. In their words: "She should have accepted your leggings." They offered to call her directly and read her the policy, or help me resolve the issue via email. I chose the latter -- mostly because this person made me pretty uncomfortable in-store. I normally love Athleta, but this woman's attitude was pretty rough and her refusal to honor Athleta's exchange policy was just not ok. Thankfully, Athleta corporate came through.

I can't believe I walked by this store so many times and never stopped to look inside. I'm glad I…read moregave it a try, there are so many nice things! I tried on a bunch of swimsuits and found it very hard to choose one because they all fit so well! Plenty of coverage, but still flattering shapes and vibrant colors. It looked like there were plenty of beach cover-ups, skirts, shirts and other non-sporty clothes, but also a lot of athletic apparel. Next time I need something in that department I will definitely stop by. The prices are below Lululemon and in range of Nike and New Balance. My swimsuit top was around $60 and the bottom $50.

Natalie did a great job acknowledging customers by greeting everyone. Natalie did an excellent job…read morechecking me out. Natalie's attitude was extremely pleasant and professional. I wouldn't say this tone was carried through with each employee I passed during my shopping experience but Natalie made this review what I'm rating it. Everyone can learn from Natalie. Surprisingly, the store was clean, organized, and easy to shop on a Saturday night. I noticed other employees continuously recovering the floor. The checkout lines were effortless and the fitting rooms were clean. There was a good selection of colors and sizes. Everything I shopped for was 50% off. Great value!

I didn't go to a store. I kept trying to find a way to leave a review for online orders. So here's…read moremine: I saved a lot of money, ya'll. I ordered 4 pants, a hoodie , 3 tops for me and 2 tops for mom for under $200. I did my due dilligence and ordered. Everything we ordered fit and was good quality. Look, obviously it's not Macy's, but its nice fabric, good pants and leggings, awesome sweaters. We will definitely be ordering again.