Why are they so rude and unprofessional here? I've tried to sell 5 times and have always been met…read morewith hostility. They either don't have cash, aren't taking items, or offer you a low-ball rate for high-end items, all while treating you like you committed a crime for coming in with clothes to sell. Never coming here again. Go to Rumors, instead, where the employees and friendly, fair, and helpful!

The store is clean compared to Uptown and the service is prompt. These being the 2 reasons the…read morereview adds 2 stars. Otherwise it is a massive waste of time to come here to sell clothes. Clothes in perfectly good condition (some with tags) are being rejected here as they are very "choosy about what they accept"! Maybe they should have a list of brands they will NOT accept, as they rejected gently used (and new) brand clothing like Loft, J Crew, Talbots, Buffalo etc. Such a waste of my trip.

I had the most pleasurable experience at the store. It was my first time there. I'm dealing with…read morehealth issues and needed something to wear for event that very evening. I walked in the store and sat down. The sales associate, Laura asked if she could be of any assistance. I told her what I was looking for and she asked another associate, Jenny for assistance. When I tell you these ladies allowed me to sit as they checked their stores for items that would work for me. They treated me as if I was some millionaire and they were my personal shoppers. Although we didn't find a complete outfit we did find a blouse. Jenny helped me save some much money I walked out of there and only spent $13.41. That's it. Not even $20 and these ladies treated me as if I spent thousands of dollars. I highly recommend this store, this location and these sales associates.

While the customer service has been fine, I'm just sad about the selection offered. More if a…read morereview of the brand rather than the store itself. The materials and styles just aren't what they used to be - especially in the realm of professional wear. I have a gift certificate to use from Christmas. I've visited several times since then and always end up leaving empty handed and sad that I couldn't find something that would be suitable for work. There's only two companies dedicated to plus size clothing in the area, so it makes shopping really depressing at times. Really hoping they will work on the issues on the purchasing level.

Absolutely the worst customer service at this store location. Assistant manager was extremely rude…read moreand not only would she not accept a return or an even exchange she refused to honor a military discount even though all documentation was available. Two other customers in line walked out after watching her interaction. She seemed irritated that she had been on break and then had to deal with customers. Two other customers walking into the store at the time also turned around and walked out after witnessing her attitude towards a military family. She refused to provide her name but was working at 6:00pm today 6/30 at the North Hills Raleigh location. Also contacted lululemon directly and provided all information of interaction.

My 11 yo daughter saved her money to purchase a water bottle, and not even 3 months later the color…read morestarted to peel. We've always hand washed and air dried this, so it's not due to misuse or harsh dishwasher heat. I emailed customer service for a replacement under their "quality service guarantee" and they claim it works just fine as a cup so there's no replacement. There is no reason the color should be peeling after 3 months and it's basically unable to be used due to shedding of color/lining. All customer service responses take 10 days to receive, so nothing gets resolved. Horrible customer service and crappy guarantee!

Natalie did a great job acknowledging customers by greeting everyone. Natalie did an excellent job…read morechecking me out. Natalie's attitude was extremely pleasant and professional. I wouldn't say this tone was carried through with each employee I passed during my shopping experience but Natalie made this review what I'm rating it. Everyone can learn from Natalie. Surprisingly, the store was clean, organized, and easy to shop on a Saturday night. I noticed other employees continuously recovering the floor. The checkout lines were effortless and the fitting rooms were clean. There was a good selection of colors and sizes. Everything I shopped for was 50% off. Great value!

I didn't go to a store. I kept trying to find a way to leave a review for online orders. So here's…read moremine: I saved a lot of money, ya'll. I ordered 4 pants, a hoodie , 3 tops for me and 2 tops for mom for under $200. I did my due dilligence and ordered. Everything we ordered fit and was good quality. Look, obviously it's not Macy's, but its nice fabric, good pants and leggings, awesome sweaters. We will definitely be ordering again.

I regularly order online and pick up in-store, and the staff here are always wonderful--pleasant,…read morehelpful, and genuinely kind. The 3.9 rating doesn't reflect my experience at all. A couple of extreme one-star reviews are dragging it down, but if you actually shop here, you'll find a great team that goes out of their way to help. Don't let the rating fool you--this is a good store with good people.

I absolutely love that there is a Duluth location in Cary! I have been buying their clothes online…read morefor years and so enjoy that I can now shop in store. Duluth clothing is expensive but that is because it is going to last you FOREVER!! I'd rather pay a high price for an item one time than pay a low price for an item many times. I have worn my Duluth fleece jacket nearly every single day for the past 3 years and it is still good as new. I really like their Dry-On-The-Fly collection. I wore my Dry-On-The-Fly pants on a recent trip to Ireland and they were perfect for the damp days. The staff members in the store are super friendly and helpful. A lady even helped me find the Dry-On-The-Fly shorts in my size, she located them in the back room and saved me from ordering online.

The staff is so helpful and there are always enough employees to help with sizing and…read morerecommendations. This is one of my favorite clothing stores and I love to stop in when I'm in Chapel Hill. They sell higher quality clothing that stands the rest of time and great staple pieces and dresses. Elizabeth

I spotted this shop before I ate at Carolina Brewery on a visit back to Chapel Hill. We checked it…read moreout after lunch. It is located in downtown Chapel Hill, specializing in ladies fashion and accessories. They're not cheap brands but the selection is well curated. The staff were welcoming and seemed very attentive the day I went. I think we spoke with the manager, who shared with us that there was another location opening in Charlotte. While I didn't purchase anything last time, I would stop in again.

I stopped by on a Saturday afternoon for a strapless bra, and there was a buy-two deal that I took…read moreadvantage of. The staff her and extremely helpful and acknowledged me as soon as I entered the store. The store and fitting rooms are clean and well lit.

Great customer service. All the ladies were super helpful. I walked out of there with exactly what…read moreI needed.

I haven't been inside a Kohl's since probably before the COVID-19 pandemic. I need to get back into…read morethe swing of things. Very nice professional done store with a good selection of reasonably priced items. Store is extremely accessible and accommodating; however, they could use some chairs for folks that are accompaning the shoppers. Overall a great experience and I am sure I will be back.

I visited around 11:30 AM on a Monday to pick up an online order. Using the Kohl's app made the…read moreprocess super easy. I located my item without any issues. While in the app, I noticed I had a $10 coupon with no minimum purchase required, so I decided to buy something else. I always appreciate Kohl's for their great deals! Unfortunately, the checkout line was a bit of a wait, about 20 to 30 minutes, since only one staff member was working the register for most of that time. Thankfully, another associate eventually came to help speed things up. My cashier was friendly, patient, and even reminded me to apply my coupons before completing my purchase, which I appreciated. I had a fairly positive experience, there was just a huge delay at the checkout.