Super responsive even on a Sunday! I literally requested an estimate that had my vehicle year,…read moremake, and model at 1:03pm. At 1:10pm, Jose responded with the cost and soonest they could service, which was the following day (Monday)! He quickly answered all my questions about what times and how long it would take. Jose provided a 2-hour window and said the tech would call or text when he was on the way - which he did. Then showed up on time and did the install at a competitive price for mobile service. J&J Auto replied in less than 10 minutes on a Sunday; had an appointment less than 24 hours of contacting them; and came to us! Only feedback I can give: (1) share available options for payment in advance of appointment - there was no tapper for a credit card, but they accepted Zelle, PayPal, Venmo, etc; and (2) be more thorough with vacuuming out the glass debris from the car. Still a 5-STAR experience though - thanks, J&J and Jose, for an easy time getting our car window replaced and back on the road so quickly!

Same day service, great communication. Less expensive than safelite who no showed their…read moreappointment. Would use them again.

They did an amazing job replacing my windshield!!! Highly recommend their services! Compared to my…read moreoriginal appointment with another company, Instant Auto Glass provides an excellent communication with their clients. Requested a quote today for my 2015 Mazda3 and I got both the schedule and service done the same day! I really appreciate the punctuality of Richard and their two technicians! Also, they did the job literally in an INSTANT, only took them a little under 1hr! Thank you so much!!!

Got a chip in the 2013 Hyundai Elantra windshield. Rich…read moreresponded quickly to my request for a quote. Pics were hard to take due the glare but sent what I could. On Wed made an appt for him to arrive between 10-12noon on Fri, he let me know he was running late. The chip I showed him was just a scratch, he found the chip lower on the windshield and fixed both. $75 and the scratch was free. Only took him 25 mins to repair.

*** IMPORTANT UPDATE ***…read more First and foremost, Fernando has proven to be a man of his word. After several chats, then a costly ($1,582.45) visit to Tesla Santa Clara-Northwestern Parkway, Fernando installed a new sheet of Expel XR Black Ceramic to my new rear backlite glass for no charge, as promised. As first reported, my rear defroster ribbons were damaged pre-install. This Tesla service center claims this to be wear and tear for a 2018 M3, even when simply cleaning the rear glass. Online chats and Tesla forums will show that some Tesla service centers will cover this defroster failure for no charge as "goodwill" or "defect," -- just not "warranty." My apologies to Fernando as when he said "cleaning," he really meant a simple cleaning of the glass prior to install! It could have happened to anyone -- including me. It was not clear to me at the time what could have happened to cause this type of damage. My bad for the misunderstanding. (I suppose the takeaway here is it's best to get your car tinted when the rear defroster is new, not after years of sitting in the sun.) And, after further review of my original invoice, Fernando did give me a cash discount as a gesture of goodwill. I look forward to returning to GSAG&T to get my other vehicles tinted.

I highly recommend Golden State Auto Glass & Tinting. While the first install didn't go as planned,…read morethey handled it the right way. They took full responsibility, reordered brand new glass, and reinstalled everything properly without any hassle. They even worked through my insurance and made the whole process seamless. I communicated through Yelp with Mark, and he was extremely easy to work with, very responsive, and made scheduling simple. Their honesty, professionalism, and customer care really sets them apart. It's very rare to find businesses that still operate like this anymore. I couldn't pick up my car the day of the install, and they parked it inside their garage to keep it safe. On the day I was supposed to pick it up, they even called me before closing to make sure I was coming so the car wouldn't be left unattended. These small details mean a lot and show how much they care about their customers. The tint work was excellent. They installed XPEL XR Black ceramic tint and the results were flawless with clean edges and no bubbles. The attention to detail shows they truly care about quality. The price was fair as well very well in line with the other shops I received quotes from and the quality was well worth it. Jesus deserves a special mention. He is extremely trustworthy, transparent, and clearly takes pride in his work. His passion as a car guy and care really showed in the final result. This is a company that stands behind their work and genuinely cares about customer satisfaction. I will definitely be coming back in the future and recommending them to anyone looking for glass replacement or tinting.

Javier was really quick to respond and made sure to get all my details settled before quoting me a…read moreprice. He also shared his ETA when shared the best address for him to go to. He was kind and was quick to get my rear passenger window replaced same day on my BMW. If you're in the Bay Area and need quick, reliable service, I would first contact him to get the best!

The front power window stopped closing so I requested quotes from several shops on Yelp…read more Avila Auto Glass responded quickly and I was able to schedule an appointment with them. Since they offer mobile service, they came to my house which was very convenient. Torres was very polite both in the way he spoke and in his work, and he fixed the problem quickly. They accept payment through Zelle.The repair cost was also very reasonable. What impressed me the most was that he arrived exactly at 11:00 for our 11:00 appointment. I highly recommend them!!!!

I had requested a mobile service to come around 10am to fill in a crack that i got while driving…read morethe day before and Richard was very quick to update me with new arrival times and when he was nearby. He was very professional and fast! Def would recommend if you need to find someone fast to fix your windshield cracks!

My daughter has a 1992 Acura Integra. It's her first car and w/ her on her own, I don't suspect her…read moreto put a down payment on a new car anytime soon. She's had the car for a little over a year. It was overheating, it needed new brakes, and her oil was leaking. The last bad luck thing that happened was her needing her windshield replaced because the crack that was there at the time of purchase started to grow. It was a spur of the moment type of thing. She was over at my place because she was going to pickup my kitten to pet sit for 3 days. I helped carry the things to her car and that's when I saw the crack. On a Sunday 9/29 at around 5:30PM, I called in hopes to get an appointment, but little did we know they were able to take care of it for us that evening. We did have to wait close to an hour for them to confirm if they have stock, but come 8:15PM the job was finished. It seems silly to replace a windshield for a very old car but we are hoping this car will last another 2-5 years, so taking good care of it is still our priority. Kudos to her dad though for keeping the maintenance up on the car. I don't do that, but I can supply financial help if needed. I cannot always help, but prices were very reasonable so my CC did not take a huge hit. My daughter doesn't Yelp so, here I am. Let's hope nothing else goes wrong w/ her car!

Responded to my request right away and got my car fixed same day. Great service and quick! Thank…read moreyou.

When requested some help with a windshield repair on Yelp, Dennis was the first to reply (this was…read morea Sunday and we needed the repair done ASAP). He found a time slot that worked for us and Paul was here on time and got right to work. The windshield chip we had was a pretty bad one and several shops had told us that there was a "50/50 chance" that a repair would work. I felt that a good technician with good tools could repair the damage (not to the point of being invisible, but well enough to safely drive). Extremely happy we found Onsite Auto Glass this morning Paul did an excellent job and, if I didn't know where the original chip was - I wouldn't even notice it! A+++

This small business is incredibly responsive and has become my go to anytime a window breaks…read more Living in the Bay Area, car break ins feel like a sad part of life. It happens more than any of us want to admit. But under those frustrating circumstances, this place makes the situation so much easier. They pick up the phone, they communicate clearly, and they come through fast. Their work is clean and professional, pricing is fair, and you can tell they really care about helping people, not just finishing a job. Each time I have needed them, they handled everything smoothly and got my car back to normal with no hassle. Support small businesses like this. They work hard, they deliver quality, and they understand the real world stress that comes with dealing with broken windows out here. Five stars, and I will keep coming back whenever life in the Bay decides to aim at my car again.

They answered my call the first time and were easy to make an appointment with. Their price was…read morebetter than the one other place I called. They were on time and whole windshield replacement took about an hour. Lam, the guy who did the work, was friendly and I would use their service again if ever needed.

Please, don't do any business with this shop! I brought my…read moreRivian for windshield repair after contacting my insurance company. The shop said they didn't receive any communication from the insurance company but took my car in and said the windshield would cost a little over $1,900. I contacted the insurance company again, they confirmed that they've submitted all the paperwork to the glass shop and I'll only have to pay my $500 deductible at the pickup, and they sent out all the paperwork to the glass shop one more time. Next day at the pickup the glass store told me they haven't received anything and I have to pay the full price (the receipt showed $2,628) and then it's my problem to get reimbursed. I tried asking them to check the spam folder to try and find the insurance company emails, but they wouldn't even listen to me, wouldn't call the insurance company, just wanted me to pay the full price and leave. Whatever I tried explaining, they simply wouldn't listen, kept interrupting me, wouldn't even try and find the paperwork from my insurance company. So I called the insurance company, which contacted the shop - and were told that at the drop off they've had my husband sign a paper saying that we'll pay upfront without using our insurance. My husband thought he was signing paperwork to submit the car for repairs, cause he heard us talking over the phone that our insurance company has sent them all the paperwork. How is it client service? Why wouldn't they contact the insurance company to get things sorted out? Why was the bill $2,638 instead of $1,900? I think they knew the insurance company wouldn't approve this cost and took advantage. Feel I have been scammed and it's not their first time, they knew we had insurance and wanted to use it and still had my husband sign the paper without mentioning that I meant us paying them the enormous cost.

Carbon tint for my CX-5, 300$ for 4 mirrors and back glass. Completely in 2 hrs, great service.read more

Ken replaced a windshield on my 1997 Toyota Corolla for a reasonable price. I showed him the ru…read morebber seal on my rear windshield coming off at the corner because of shrinking. He repaired the the seal without removing the glass. He refused to accept extra payment for the excellent repair that he performed. I highly recommend KV Auto Glass in Fremont CA. .. Melvyn Cu

I had my car's side power window glass came down and won't go up. Took the car to dealership and…read morewas told need to order a new regulator. But it would take a week for the parts to arrive. Reached out to a few auto glass service companies found on Yelp and Kenny provided the most accurate assessment of the root cause. After he saw the car, it took him only less than 15 minutes to resolve the problem and no parts replacement needed. Highly recommend Kenny for his professional knowledge and competitive price. Thank you Kenny!