They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

I can't say enough about Royal Windows and Doors! Quality products, reasonable prices from a…read morefamily owned business. Solis, one of the owners, spent so much time patiently helping us design and guide us through our whole housereplacement window and door project. The finished project came out, absolutely gorgeous! We couldn't be happier.

It's been an amazing experience working with Power! Ben the sales rep was professional and…read morecourteous. Everyone that I have been in contact with has been awesome.

Had a really great experience with Power From start to finish, everything felt smooth and…read moreprofessional. The team was friendly, welcoming, and easy to work with. Special shoutout to Sean, he was excellent and went above and beyond for us He took the time to walk us through everything in great detail, answered all our questions, and clearly knows his stuff. You can tell he's very knowledgeable and genuinely cares about making sure customers understand their options and feel confident in their decisions. Also worked with us in getting the best price possible for us. Overall, a very positive experience. Highly recommend Power Windows if you're looking for quality service and great people.

Great experience at the Massapequa location! The doors arrived we received a call installation was…read moredone promptly and the installers were very nice and in and out! So happy with our doors and the experience overall.

Really? Lifetime service, care, concern -? Nope I saw your recent ad and cant believe what im…read morereading... after I was told several times No,No,No and my call was taken by two unhappy, unprofessional ..in helpful women in your office who had every reason why I couldn't get help from a technical issue after I invested alot of money by using your store over the past decade. Glad I saw your ad again bc honesty is the best policy and i wasn't r Treated honestly as a customer by those two mature women via phone

None existent customer service !!!! I ordered 7 windows in…read moreMarch, the ordering process, delivery and prices were all excellent. However, upon installation in April my contractor discovered some minor concealed damage on two of the windows. We immediately took pictures and reported the damage prior to installing them. We were told to install them anyway and that someone from Anderson would be out to the site to correct the problem. Well after 4 months, at least 4 emails, and several phone calls I've got nothing but lip service and excuses from Long Island Window and the problem has still not been resolved.

Some time ago I purchased windows, an exterior door and a storm door and had excellant service…read more Recently I went to get informaton on getting another exterior door and storm door....once again they exceeded my expectations. I can't begin to say how helpful everyone was. All my questions were answered and then some. Helpful hints, plenty of good advice. You can't get that from a "big box store". Thank you and will be back when ready to order.

We had our old and drafty front Bay window replaced and it looks better than ever…read more Rob arrived exactly on time when he provided an estimate. And Rob and his work crew arrived on time the day of install. His workers Henry and Manny did an expert install and were neat, polite and professional. They did an excellent job on all the interior trim, and cleaned up perfectly when they were done. He also saved us $$$ performing repairs on 5 casement windows that I thought needed replacement. I highly recommend Quality for any window replacement or repair. Shop local, Avoid Big Box. .

It's disconcerting to have someone come in, look all around your house, not take any notes, leave…read moreand then not follow-up in any way. I do not recommend them. I've been trying to get an estimate for the repair of almost all windows in the house for over 2 months. Robert reviewed the windows on Tuesday, Feb 20 and it is now May 6. I'm still waiting for the estimate for, let alone scheduling of, the work. Many text messages (they *do not* answer their phone - it goes straight to voicemail, telling you to text them) later, they've stopped even replying to text messages. Pretty sure this business is closed. Notice how the reviews are from 2021.

Had a great experience with Ralph Thomas the sales representative. From start to finish he was…read moreinformative and understanding of what I wanted for my home. The measurements where taken by his team and when we talked about the details it was a breeze, and there input was what I felt honest and the best for me not just up charges. They even talked me out of things that aren't needed for my location like triple pane glass and the black trim does fade over time. I did order in fall, and the windows as promised ready in the 6-8 week time frame. We were in a deep freeze at that time. I didn't want to do the install until nicer weather. At this time the windows were installed. All 18 casements, bay window and sliding glass door. I couldn't be happier with the 2 day install for windows and flashing that they replaced throughout the outside of the house. The price was extremely reasonable for the amount of windows and work that was done, and lower then all the competition that had different sales pitches but I got windows for what I wanted not what was pushed to sell! I extremely satisfied...

Wonderful from beginning to end. The salesman listened to our concerns. We need to replace an…read moreoversized bay window. Not replacement windows but new construction. Two previous salespeople had their own agenda. Took a tour of the warehouse where the windows are made. Awesome local business with tons of skilled workers. The window was made to order. Exactly what I wanted Installation day came and it was done in a thorough thoughtful way. Having this 60 x 133 hole on a frigid day could have been a disaster. The job was completed cleanly and in a timely manner. I was so impressed The price was good compared to others we spoke with. I highly recommend this Deer Park gem.

UPDATE!!!!I originally left this company a 5-star review because I was very happy with the…read moreinstallation of my new front door and entry door. The crew did a great job, worked hard, and we even tipped each of the three installers $100 because we appreciated their work. Unfortunately, after the installation, the keypad did not work. I don't necessarily believe this was the installer's fault--it may have been a defective keypad. I ordered a replacement myself and simply asked the owner if someone could come back to swap it out. He replied but didn't give me a straight answer, he was actually nasty. I've sent multiple text messages over the past weeks. The lack of communication and customer service has been extremely disappointing. When you spend a lot of money with a company, you expect them to stand behind their work and at least return a customer's message. It's frustrating that such a small service request has been completely ignored. Because of this experience, I can no longer recommend this company. A quality installation is important, but so is customer service after the job is complete.

I could say that a had a great experience working with Rennovate Right for my bathroom renovation…read more I got my bathtub converted into a beautiful walk-in shower, and the entire work was done exceptionally well.The workmanship, attention to detail, and overall finish were excellent. The process was completed with great care. Really appreciated the effort put into every small detail. Out of the 5 companies I called for this job, Jeff was the most reasonable in his pricing. He is good guy and highly recommend Rennovate Right for anyone looking for quality renovation work.

Great company to deal with. Purchased a 6 foot slider with installation. A year after the purchase…read moreand installation I had a problem with the outside key lock. Called the company who sent out a teck. The next day and fixed the problem. Also the price for the initial job was 1\3 the price quoted by renewal by Anderson

They did the windows for an entire apartment building in Seaford. The windows are horrible…read more Cheaply made and they break. They are a great example of YOU GET WHAT YOU PAY FOR. Buyer beware.