They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

Yelp Using Royal…read morewindows and doors has been a disappointing experience. We really believed we would have an excellent experience and the best customer service since we were paying top prices for customized doors. After we paid $25,000, we call with some problems with the two French doors. The screens on both doors did not work properly, the weather stripping ribbed off and one of the handles on the doors was stripped. Right after installation we recognize the poor customer service. We called, we emailed, we basically pleaded for them to help us with our concerns, however, the typical response from Salon was "let me look into it and call you back". And then he never would called back. Two years of poor customer service, it has been frustrating.

After 50 years I decided to remodel my kitchen. I chose Alure because my sister used them to…read moreremodel her bathroom and was extremely pleased with the outcome. A salesman came to my home and provided me with a large variety of cabinetry, countertops, backsplashes, flooring right down to the hardware. The quality was far superior to other vendors and I wanted to go with someone with a good reputation. Tom Currao was the project manager and he could not have been more diligent and responsive. The total job took about 15 days to complete. I am soooooo glad I went with Alure!!! It matters who you choose, because when problems arise, you want a team that knows how to solve any issue - and Alure delivered!!! Thank you Alure for a job well done!

Our very hefty deposit was taken and I'm sure they knew they were going out of business. We can't…read morebelieve they did that to us.!! We paid by check so we can't go through a credit card dispute. We are seniors and this is hard earned money. CROOKS

I recently had my roof redone and my attic window replaced by JI Roofing and Exteriors Corp. The…read moreexperience was excellent from start to finish. Their communication was clear and consistent, the crew was professional and respectful, and the quality of the work is outstanding. Their pricing is fair and honest as well. I truly felt they cared about doing the job right. I highly recommend them for any roofing or exterior work.

Excellent from start to finish. Great workmanship, attitude, took there time to do right thingread more

We used JAGG Roofing, Siding and Windows to take car of our home in Bohemia. Jake and his crew were…read morefantastic. They understood my concerns (I was adding Solar Panels) and replaced all of the plywood that was questionable during the install. They showed up first thing with a full crew of guys and had the entire job completed in one day! I was given pictures of all the flashing and the entire job start to finish. Cleaned up everthing at the end of the day and it was a great expeience. I shopped around and found JAGG to have the best pricing for the work I wanted done If you are in the market for a roof, windows or siding, I fully reccomend JAGG Roofing, Siding and Windows.

I recently had my roof replaced, and I couldn't be happier with the experience. From start to…read morefinish, the process was smooth, professional, and stress-free. A huge shoutout to Jake, whose attention to detail and communication really stood out. He took the time to walk me through every step, answer all my questions, and make sure I felt confident in the work being done. It's rare to find someone who genuinely cares about both the quality of the job and the customer experience, but Jake absolutely delivered on both. The crew was punctual, efficient, and respectful of my property. They kept the work area clean and completed the project on time without cutting corners. The final result looks fantastic, and I feel confident knowing the roof was done right. If you're considering a roof replacement, I highly recommend this team--especially if you get the chance to work with Jake. Top-notch service all around!

Terrible business practice - they cancelled an estimate on me on the day off, in the last hour!!!!…read more A family member took a day off, and we had to get the tenants' clearance in the building. While running late, the contractor called and I told him that the family member couldn't stay later and the appointment will have to be quick. The contractor said "oh, so you wan't be there? all decision-makers must be home otherwise we wont' go". I am FURIOUS as it took a week to arrange for this appointment on my side. If they said it in advance, I'd understand, bu6 this is ABSOLUTELY UNXCEPTABLE!!!!!

I recently had new windows installed and I couldn't be happier with the experience. From start to…read morefinish, the company and crew were extremely helpful, professional, and easy to work with. The installation team was punctual, respectful of my home, and very accommodating. Everything was completed in a timely fashion and with great attention to detail. I highly recommend them to anyone looking for quality work and excellent service!

Sliding doors continually break. We have normal daily usage. The week after being installed one…read morepiece fell off two of the 4 sliding doors. They were fixed but this keeps happening. I can push the piece back into place but that only means anyone can come along, pry the piece off the door and then open our sliding door. No protection at all. Very disappointed with the quality of product. We purposely picked this company for a strong warranty guarantee. I reported this issue in February and despite being told it would be fixed right away, it is July and I still am reaching out to find out when they will be fixed.