windowrama makes promises they don't keep. The salesmen seen…read moregreat. After that it's downhill. They sent a bungling idiot to measure. He pushed my existing window out a second floor window, then couldn't get it back in. I'm still waiting for the replacement windows, over 8 weeks. Worst company I ever dealt with.

My father and I are residential contractors licensed in Nassau and Suffolk. We've been using…read moreWindowRama for over 30 years. When it comes to custom windows they get high marks from us. The prices are a higher then what you find at big box stores but remember you get what you pay for. They offer delivery to the job site which is paramount. The desk staff is knowledgable and they will take the time to go over the products. I can order a custom window over the phone in a short amount of time, from a job site which is pretty cool. Now I'm going to say this probably isn't a store for regular homeowners. I could be wrong but this is a place where you should know what you want and what the price range might be before walking in the door. I'm not saying it's only for contractors but you need to be patient and give them a chance. Or else you should just hire a contractor and let them jump through the hoops.

Thank you to the team for the incredible work installing our new door. It turned out even better…read morethan we expected. The care, precision, and effort that went into every detail were clear from start to finish, and we truly appreciate the time taken to make sure everything was installed perfectly. Excellent craftsmanship and a great experience all around.

We are repeat customers and this is our 2nd time working with Willie and Joe of Factory Doors and…read moreWindows. This time it was due to a tree falling onto our 2nd floor master bath windows and 1st floor kitchen windows. Willie communicated diligently with us and our home insurance in order to accomplish the job in a timely manner. Willie is easy to deal with and provided different pricing options from which to choose. They installed the ProVia brand of windows and we are extremely happy with the results. We highly recommend Factory Doors and Windows!

Very poor customer service…read more I had asked if I could get my glass replaced on a Saturday due to the fact I am working in a different state. Was asked if I could come to the shop for Saturday I said yes let me know a time. The shop had told me they would call me back with a time, this was on a Thursday. I call back on Monday asking for an update to be told that they don't do saturdays and to go back to my insurance and find someone else to do my glass. Very unprofessional and very poor customer service.

Glass Express is still open (yay!). They are in BEHIND the storefronts facing Jericho Turnpike…read more Just drive into IHOP or the other (eastern) driveway, and drive to the back of the small building next door to IHOP. You'll need to face the building to see their main and garage entrances.

We had the pleasure of working with NSE to install 13 new windows and a new door in our home…read more Although it was a huge undertaking the sales process with Eric was quick, easy and thorough and the ordering and installation followed in the same regard. We felt comfortable the entire time. Eric listened to our wants and needs and constructed an affordable option using the quality products we wanted! We then had Mike and his team install the windows during a 3 day process- always communicating, friendly and professional. They went above and beyond and any concerns we had were always taken care of immediately. They were all exceptional to work with. We would recommend NSE for any home window installation! They were all great to work with and superior in their craft!

NSE Windows was an amazing partner. They worked with me to meet my budget needs on my home where I…read morehad to replace 27 windows. My installer Mike and his team were phenomenal, they showed up on time, finished on time, and were incredibly clean. Extremely happy with my decision to work with NSE!

Professional from start to finish. Showed up on time, quoted a great price, did what they said they…read morewould do, were always friendly when I needed something, and the windows look great. Highly recommend.

Update, March 2026 - It happened again to a different window and this time the repair was SOMEHOW…read moreFASTER. I logged the project request with Benson at 12:41pm on a Saturday. The window was fixed by 2:41pm *the same day*. Unbelievable. I will never call anyone else ever again for window repair.

It's disconcerting to have someone come in, look all around your house, not take any notes, leave…read moreand then not follow-up in any way. I do not recommend them. I've been trying to get an estimate for the repair of almost all windows in the house for over 2 months. Robert reviewed the windows on Tuesday, Feb 20 and it is now May 6. I'm still waiting for the estimate for, let alone scheduling of, the work. Many text messages (they *do not* answer their phone - it goes straight to voicemail, telling you to text them) later, they've stopped even replying to text messages. Pretty sure this business is closed. Notice how the reviews are from 2021.

We had our old and drafty front Bay window replaced and it looks better than ever…read more Rob arrived exactly on time when he provided an estimate. And Rob and his work crew arrived on time the day of install. His workers Henry and Manny did an expert install and were neat, polite and professional. They did an excellent job on all the interior trim, and cleaned up perfectly when they were done. He also saved us $$$ performing repairs on 5 casement windows that I thought needed replacement. I highly recommend Quality for any window replacement or repair. Shop local, Avoid Big Box. .

After years of struggling to find a good handyman to do repairs around my home, I found Mr. Wilson…read moreonline. I hired him to rebuild and repaint my deck stairs. Mr. Wilson did sturdy, high-quality work. He further helped me while I was trying to sell my home by providing contacts. He is kind, reliable, and reasonably priced. It is a rare combination these days. I highly recommend his services to anyone looking for a great handyman. I only wish I had known about Wilson Construction earlier.

Recently finished a gut and remodel of our guest bath with Steve and Ernie, and couldn't be more…read morepleased. They provided a fair quote, and executed on time and on budget with minimal disruption. Pleasure to work with. Highly recommend!

I recently had new windows installed and I couldn't be happier with the experience. From start to…read morefinish, the company and crew were extremely helpful, professional, and easy to work with. The installation team was punctual, respectful of my home, and very accommodating. Everything was completed in a timely fashion and with great attention to detail. I highly recommend them to anyone looking for quality work and excellent service!

Sliding doors continually break. We have normal daily usage. The week after being installed one…read morepiece fell off two of the 4 sliding doors. They were fixed but this keeps happening. I can push the piece back into place but that only means anyone can come along, pry the piece off the door and then open our sliding door. No protection at all. Very disappointed with the quality of product. We purposely picked this company for a strong warranty guarantee. I reported this issue in February and despite being told it would be fixed right away, it is July and I still am reaching out to find out when they will be fixed.