Look no further. I would and have recommended Danny, Chris and the Royal team to everyone. We just…read moremoved into the area and we had a couple of doors that were in rough shape. Not knowing many of the local contractors. My first calls were to the well-known window and door vendors (Anderson and Pella). After getting their prices back, we had to reassess the scope of the project since we would not be able to afford to do all of the doors at once. We did some more research and I came across Royal Doors and Windows. They had a lot of five star reviews which made me skeptical. I called and Danny was at my house in a few days. He took very precise measurements and photos. He even came back because he wanted to double check something that he didnt get a perfect picture of. The meeting in his office was excellent. He was able to walk us through our options, the costs and details. Moreover, he was able to show us the actual doors and how they would look on our house using his pictures and big screen in his office. It made the process extremely easy. When the big day came, the install team was just as Danny had promised. Chris and his partner we quick, efficient, and neat. They replaced three large doors and a window over a two day period. They were so quiet doing it, I was able to work from home in the next room. The doors came out great and we couldnt be happier. And the best part their price was 40% lower than the original quotes we got so we were able to complete the entire project in one shot. Thank you Danny. We will be calling you for our next project.

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

windowrama makes promises they don't keep. The salesmen seen…read moregreat. After that it's downhill. They sent a bungling idiot to measure. He pushed my existing window out a second floor window, then couldn't get it back in. I'm still waiting for the replacement windows, over 8 weeks. Worst company I ever dealt with.

My father and I are residential contractors licensed in Nassau and Suffolk. We've been using…read moreWindowRama for over 30 years. When it comes to custom windows they get high marks from us. The prices are a higher then what you find at big box stores but remember you get what you pay for. They offer delivery to the job site which is paramount. The desk staff is knowledgable and they will take the time to go over the products. I can order a custom window over the phone in a short amount of time, from a job site which is pretty cool. Now I'm going to say this probably isn't a store for regular homeowners. I could be wrong but this is a place where you should know what you want and what the price range might be before walking in the door. I'm not saying it's only for contractors but you need to be patient and give them a chance. Or else you should just hire a contractor and let them jump through the hoops.

We are repeat customers and this is our 2nd time working with Willie and Joe of Factory Doors and…read moreWindows. This time it was due to a tree falling onto our 2nd floor master bath windows and 1st floor kitchen windows. Willie communicated diligently with us and our home insurance in order to accomplish the job in a timely manner. Willie is easy to deal with and provided different pricing options from which to choose. They installed the ProVia brand of windows and we are extremely happy with the results. We highly recommend Factory Doors and Windows!

Thank you to the team for the incredible work installing our new door. It turned out even better…read morethan we expected. The care, precision, and effort that went into every detail were clear from start to finish, and we truly appreciate the time taken to make sure everything was installed perfectly. Excellent craftsmanship and a great experience all around.

Very poor customer service…read more I had asked if I could get my glass replaced on a Saturday due to the fact I am working in a different state. Was asked if I could come to the shop for Saturday I said yes let me know a time. The shop had told me they would call me back with a time, this was on a Thursday. I call back on Monday asking for an update to be told that they don't do saturdays and to go back to my insurance and find someone else to do my glass. Very unprofessional and very poor customer service.

Glass Express is still open (yay!). They are in BEHIND the storefronts facing Jericho Turnpike…read more Just drive into IHOP or the other (eastern) driveway, and drive to the back of the small building next door to IHOP. You'll need to face the building to see their main and garage entrances.

Hi Eric, I am…read morewriting because I believed it was important to provide feedback on my experience with your company NSE Windows. The installation of seven Marvin Ultimate Double Hung windows at my home in Centerport was completed today and I have to say that I could not be happier with the product, the process, and the end result. My home is over 100 years old and the moldings were intricate and required careful thought and meticulous measurement to achieve the optimal installation. In addition, the workers were dealing with plaster walls and existing materials that were from that long ago period in time. Mike and his team were able to execute this job with a level of skill and attention to detail that could not be surpassed. In addition, Mike's team was receptive, polite, and dedicated to doing a good job. I must say that the entire experience exceeded all my expectations. From the prompt follow up after my initial inquiry; your knowledgeable sales associate, John, coming to my home several times; meeting with you at the showroom to review the project and options; the site visit from Mike to go over the job, measure, and answer any questions; in addition to Eric, part of the team, coming to my home to assess and take samples of existing moldings. All of these efforts did a great deal to assure me that I was making the right decision in choosing Marvin and NSE windows. In closing, I would not hesitate to recommend NSE Windows to other potential customers and certainly would not look any further, if needed, for any future projects. Thank you again. Best regards, Celeste M Homeowner

We had the pleasure of working with NSE to install 13 new windows and a new door in our home…read more Although it was a huge undertaking the sales process with Eric was quick, easy and thorough and the ordering and installation followed in the same regard. We felt comfortable the entire time. Eric listened to our wants and needs and constructed an affordable option using the quality products we wanted! We then had Mike and his team install the windows during a 3 day process- always communicating, friendly and professional. They went above and beyond and any concerns we had were always taken care of immediately. They were all exceptional to work with. We would recommend NSE for any home window installation! They were all great to work with and superior in their craft!

Benson was amazing. He responded immediately and scheduled a visit the next day. He had to order…read morethe glass which took one week and he installed it the day the glass arrived. The job was meticulous and done perfectly at a very competitive price. I will most certainly call him if I have any other needs with respect to my windows. I will also recommend him to anyone I know who has to replace a window. Great job, Benson!

Very good service. Honest, reliable, very reasonable, a job well done. I already referred them to…read morefriends.

It's disconcerting to have someone come in, look all around your house, not take any notes, leave…read moreand then not follow-up in any way. I do not recommend them. I've been trying to get an estimate for the repair of almost all windows in the house for over 2 months. Robert reviewed the windows on Tuesday, Feb 20 and it is now May 6. I'm still waiting for the estimate for, let alone scheduling of, the work. Many text messages (they *do not* answer their phone - it goes straight to voicemail, telling you to text them) later, they've stopped even replying to text messages. Pretty sure this business is closed. Notice how the reviews are from 2021.

We had our old and drafty front Bay window replaced and it looks better than ever…read more Rob arrived exactly on time when he provided an estimate. And Rob and his work crew arrived on time the day of install. His workers Henry and Manny did an expert install and were neat, polite and professional. They did an excellent job on all the interior trim, and cleaned up perfectly when they were done. He also saved us $$$ performing repairs on 5 casement windows that I thought needed replacement. I highly recommend Quality for any window replacement or repair. Shop local, Avoid Big Box. .

Recently finished a gut and remodel of our guest bath with Steve and Ernie, and couldn't be more…read morepleased. They provided a fair quote, and executed on time and on budget with minimal disruption. Pleasure to work with. Highly recommend!

Two very kind , professional gentleman, honest and great work!!!I'll be calling them again!read more

I recently had new windows installed and I couldn't be happier with the experience. From start to…read morefinish, the company and crew were extremely helpful, professional, and easy to work with. The installation team was punctual, respectful of my home, and very accommodating. Everything was completed in a timely fashion and with great attention to detail. I highly recommend them to anyone looking for quality work and excellent service!

Replaced +20 wood (100 year old) windows with new black fiberglass windows…read more Aaron and his team was great and helped thru what is always stressful even....and they took away all the old windows! (Yay!) They look great - no more wind whistling thru them! Robin

While driving my new car on the NSP, I got a nice chip on my windshield. It was the size of a dime…read moreand right in my sight of vision. I was devasted. I Call Tom and he told me to come by after 3. When I got there the place was clean and friendly. He fixed it in less than 15 minutes. I can't believe how great it looks. Only those who knew it was there can see it. Thanks for a great job!!

Tommy is great he really knows his business. I had a a huge rock crack my windshield. And then the…read moresnow made it migrate across the windshield. I called Mr. Glass and they were able to start the process from the first moment I gave him my cars info. He said he'd have the windshield in an hour. I went to them to change the window. It took under two hours and I was done. They would've come to me but because of snow I thought it was better to bring it to them. It worked out great. They have a comfortable waiting room and Kim is great. She's knowledgeable and personable and fun to talk with. They took my insurance so I had no charge. I would recommend them for all your glass and mirror needs. They do glass shower doors too.