Wanted to use an outdated measurement from someone else instead of measuring the kitchen himself, even though the design, including the sink, had changed. Please read on, it gets worse. Was too careless to cut the backsplash to the windowsill . The cutouts for the outlets were gouged and jagged, not finished. And the worst part:
Even though he and I had agreed he would tell me when to visit his store to decide which parts of the slab should go where, he went ahead without notifying me and cut it. He then had his men surprise deliver it to me ( he said they were going to do something different, not delivering). When I wanted to send it back, so that we can look at the entire slab, to see whether I like how he cut it, he became extremely vindictive and told me he would tell his men to " leave the stone on my front step" and " not return." This meant he would keep my money and the other half of the slab. And quit and leave me stuck. He also never comes to your house to supervise or contribute to the work, he leaves everything to the workmen.
He also doesn't communicate, not when the slab arrives at his store, so you are deprived from your preferences on which parts you like best. He also fails to tell you when there are long travel delays.
There is no way around this incompetence and callous disrespect.. read more