DO NOT USE THIS COMPANY. There are way more options that…read morewill result in an easier process and better follow up. In short the work crew broke an exterior glass door pane to a sliding glass door. Accidents happen, poor communication and lack of follow up shouldn't. Home Genius blamed the sub and vice versa. Eventually the glass was replaced by the sub contractors father (yes seriously). After replacement it was foggy and dirty inside. After six calls to customer care we received a call back from Raleigh manager who of course blamed the sub and "would look into it". We got into contact via text only with our job lead as he has no voice mail. It was determined new glass would be placed back in upon our return from vacation out of state. To our surprise our home camera systems picks up somebody going into our backyard with a ladder and presumably working on the glass with no appointment, no permission and no contact with home genius. A text to the job lead to confirm was left unanswered. Likewise when the Raleigh office manager was asked for information regarding an appeal process, he asked if we would drop our 2 star google review first instead of simply meeting our request and providing info for am appeal. He still has not responded with info requested or followed up in any manner to see if our damaged property was replaced etc. The second glass replaced while we were not home but an unknown party is worse then the first replacement glass job and here we sit with zero assistance or communication from Home Genius. Customer Care reps have all been nice and courteous all 7 times we have called them. Just don't take the risk with other options available.

This company engages in spurious HIGH PRESSURE sales tactics. The "inspection" (he didn't even go…read moreon the roof) and estimate, promised to be 90 minutes, but actually lasted over 3 hours. I REPEATEDLY told the sales rep that I would not sign any contract until I had more quotes, yet he kept insisting. "This price is only good for today." "Let me talk to my supervisor to see if I can get you a better deal." In the end, he promised to send me a quote for later review, but then ghosted me. These tactics are insulting. After he left I looked at their Better Business Bureau website, and saw similar complaints. I do not recommend doing business with Home Genius Exteriors.

If you are looking for doors or windows in the Triangle, save yourself some time and go to Kelly…read moreWindow and Door, Inc., a family-owned business and the only local ProVia showroom. We took the ride out to Cary to get a sense of the actual door, the finish we wanted, along with available options. Their sales specialist, David Boyd, was extremely helpful explaining the product line and Kelly's business model. David came out to the house and helped us find a door that fit our budget without sacrificing the look and features like glass we wanted. He took the measurements and explained the process from the point of sale to completion of installation. He walked us through the ProVia product warranty. We did our homework and got two more quotes, but Kelly was the clear winner in pricing and the fact that they are the only 'Platinum' ProVia dealer in the Triangle. Best of all? No franchise pricing games like the other two estimates. Their quote was transparent and actually more affordable than the 'big name' companies. While the price was more affordable, we looked at each company in totality. We highly recommend Kelly Window and Door, Inc. a high-quality experience!

We had 48 windows replaced recently and are pleased with the results. The quality of the windows…read moreare great. They have a show room so you can see the quality of the product and how they work. We received multiple quotes from different companies and the quality of these were comparable to the high end windows but the price was more reasonable. The sales and installers were great! We were communicated in a timely manner throughout the process. The windows were installed within a week. The installation team were two brothers who were amazing! They worked tirelessly, were pleasant and always arrived 15 mins early. The project manager checked on progress each day, sometimes more than once. We highly recommend this family owned business.

Need an 8'x36" Door ? - FANTASTIC service - and the quality and price cannot be beat. We met Rich…read moreat the Home Show. His company is https://www.screenmedics.com/ when we were . When I started to compare pricing for 8' door Installed, I got the following results for a Full Glass Door with Brush Nickel Hardware: * Lowes Larson Door $666 - Plus Installation * Lowes Pella Door $574 - Plus Installation * Screen Medic $512 - Installation Included http://doortechllc.com/deluxe-full-view-storm.html Screen Medic uses Door-tech Doors - http://doortechllc.com/ So Glad we found them.

I had some projects I needed help with and contacted Screen Medics. Steve called me back quickly,…read morewe discussed the projects with him giving so great recommendations. Took care of my projects. A-1 service. Lawrence

Amazing service and enjoyable to work with. I had all the windows in my rental replaced as well as…read moretwo sliding glass doors. Denis always communicated and kept me up to date. They were professional and did quality work. I have been recommending them to everyone.

Needed a quote for a new home build. Contracator said its…read morebest to finish the survey and septic first and then come back. Seems like a good idea.

Zen windows was a breath of fresh air from beginning to end. They did not hassle us when we reached…read moreout, were straightforward, fast, knowledgeable, and courteous. Their work reflects their commitment to excellence. We would definitely recommend them and will continue to use them in the future!!!

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

They never get back with you on quotes. Find someone else and there is plenty of companies that…read moreprovide this type of service. Kyle never did his job correctly.

We needed to have our glass tub and shower door replaced since it was not as functional as we…read moreneeded it to be. Wyatt from Glass Doctor responded to our request quickly and discussed our options, and helped us make the right decision. We want to express our appreciation to Arturo for doing an outstanding job of removing our old shower door and installing the new one. It looks great and is just what we needed to make our tub/shower fully functional. We love our new door and would highly recommend Glass Doctor.

From our very first meeting, our experience with Eco-View Windows of Raleigh-Durham was…read moreoutstanding. The owner, Carl Cuttone, met with us personally and he was pleasant, knowledgeable, and refreshingly low-pressure--there were no upselling or hard-sell tactics at all. He took the time to show us photographs of his company's prior work and shared reviews from previous customers, which made us feel confident and comfortable in our decision. Meeting with him was genuinely enjoyable and set the tone for the entire project. Their quoted price was significantly lower than their competitors' quotes, which was quite surprising and they were the only company that was interested in cladding our front door surround, rather than trying to "hard sell" us a new front door insert, as the wood around the side light windows was deteriorating. The front door is made of solid mahogany, was in great condition, and it was important to us to preserve the door if possible. The window installation on our home was completed with great care and attention to detail, and the results look fantastic. The front door cladding looks amazing, like a brand new insert would have looked. The installers were professional, courteous, and clearly took pride in their work. They arrived on time, worked extremely well and efficiently as a team, and--something we really appreciated--left our home clean and tidy when they were finished. No mess, no hassle, just beautiful new windows. The final price was exactly the price they quoted, and there were no shenanigans. We highly recommend Eco-View Windows to anyone looking for quality products and a smooth, professional installation experience.

My wife and I wanted to get some replacement windows for our son and daughter in law. They are…read morerestoring an old farmhouse, and the to-do list is endless. There is a large bay window in the living room, and it really needed some love so we decided to replace this one. I called Ecoview and spoke to Carl, the owner. We went back and forth for about a week as he offered a variety of options and price points. In fairness, the week was because we had some trouble making up our minds because there were so many great options. Carl helped us narrow things down, and we opted for what's called the 7000 series. The windows were delivered to our sons house in two weeks. We were happily surprised with this because even though Carl had promised us two weeks, everyone else told us their delivery would be between 6 to 8 weeks. The day after the windows were delivered, the installers were there (4 people). They had the old window out, and the new windows were in in just a FEW HOURS!!! AMAZING!! In the world of construction and services, it's so rare to get a true professional, but we sure found one with Carl! 10000% recommend...

Zen windows replaced 17 windows in my home. Initial contact…read morewas with the Ty, Chief Happiness Officer and Partner. Very personable and answered any questions I had at the initial contact and subsequent emails, and gave contact numbers and emails for the install manager, project coordinator and the owner. No pressure sales. Estimate was based on the pictures I sent and did not change the dollar amount , even if they find damage that needed to be repaired before installation. No down payment is needed. Full payment expected after installation and final approval of work. Sandy, project coordinator, sent emails when the windows were ordered and then again to let me know, due to supply chain issues, the time estimate was a month later than in the proposal. (They ended up coming in about 1 week after the original date and I was not ready, but they scheduled installation for when I was ready). The installation team was polite, cleaned as they went gave a tutorial on how to use the windows and what to expect when they were finished. The windows have been wonderful! I have several days of having all the windows open and it only took 5 minutes! The old windows took forever and hurt my fingers putting up the storm windows!

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B