Well I won't belabor our negative experience too much. Basically we were there two night and one…read morewas charged double because UGA was having their graduation 25 miles away. Our main point was that hall where we stayed was under renovation so we had to avoid wet paint, carpet glue and people making noise from 8 am to 5 pm. But that is not what upset us the most. It was the lack of a timely response to our concerns. The morning supervisor was rude and combative. Her boss was unresponsive and finally after writing the home office we got some pathetic apologies and a ridiculous offer of 5000 points for our troubles. We will certainly avoid this hotel forever and I will also avoid IHG hotels whenever possible. This company really needs to read up on the term Customer Service. We are not there for their benefit.

I stayed here recently for work. The place looks modern and the guy at the front desk when I…read morechecked in was very courteous. As far as I know this is one of the only hotels in the area. That's where the positivity here ends- the walls here are paper thin. Luckily my neighbors for my 2 nights were mindful, but I found it crazy that when I first came into the room I could hear every word from the TV next door even though it was at a normal volume. If you're next to loud kids or a barking dog you're in for a bad night. The room was pretty gross. On the surface it looked fine but then as I took a closer look at the beds I saw the sheets were extremely worn from overuse and that my pillow cases had make up on them. The windows needed to be cleaned as well. You can see this in the pictures I'm about to add. On top of this, the fridge ended up freezing the food I had put in it? In summary, this hotel could do a lot better.

5 Lisa always makes my stay special. I look forward to her friendly face every time I come and…read morestay here. I sincerely appreciate her, and she is the main reason I come back to this hotel every work trip. She always remembers me by name and is so pleasant. It's hard to feel at home when you are states away, but because of her warmness I'm comfortable here and will continue to always stay in this hotel. Thank you for making my home away from home feel warm and welcoming and safe. You are the best! - Sarah

Nice stay. Typical Hampton with good breakfast and coffee. Gym that looked to have the usually…read moresweat inducing equipment. This hotel is adjacent to the Chateau Élan. My room was on the ground floor with views of the vineyards.

My stay at La Quinta by Wyndham was quite enjoyable. The hotel was clean, I was surprised as it was…read morela Quinta. and my absolute favorite part? They provided Dove products for guests! That little detail truly saved my skin and hands...such a nice touch. I stayed here as part of a wedding and really appreciated how accommodating they were for the wedding party, even providing a room for practice and gathering. That level of service made the experience even better. Breakfast was minimal, but I was still grateful to have it. However, it was a bit disappointing to find out it closed earlier on weekdays than on weekends. That said, the staff was friendly and welcoming. The surrounding area felt a bit barren, but there were still some restaurants and shops nearby for convenience. Overall, a solid stay

I was excited to stay at this location. close to the track, beautiful new rooms, great reviews,…read morebut the point of staying in a hotel is sleep. I have now been involuntarily awake since 5:23am because someone had the great idea to put commercial vinyl flooring in a hotel that was not constructed with appropriate sound deadening. so this morning when the gorilla upstairs decided to get up and put on his high heels and run a relay race from the window, to the door, to the bed, to the bathroom.. for an hour and a half before leaving, I got to share their enthusiasm for the day. This sound was so loud that it woke me despite having a white noise machine on in my room and after putting a pillow over my head, the sound still kept me awake. So I've cancelled my reservation to return to this location next weekend and I hope the review saves someone from this same fate.

This motel is horrible! After checking in, I saw a drug deal going on in the parking lot, two guys…read moresmoking weed right outside the front door, and a hooker walking the parking lot with a short red dress and high heels. Not to mention they are boarding welfare families. The front desk manager was extremely unprofessional, he screamed at my son, calling him all types of vulgar names because he was questioning the fee for pets. The app states the fee is $25, he charged me $30. I did not feel safe there and actually had to call the local police to come with me to get my belongings so I could go to another hotel. This was my absolute worst experience at a hotel. This Quality Inn should not be a park of Choice Hotels!

Words can't even express how I feel about my experience. First, the experience was there a horrible…read morebecause the room we are booked in was already occupied. It smelled like cigarettes and marijuana totally unsafe. I am a disabled combat veteran. No elevator. I have been fighting the charges for three days now even though we did not stay in the hotel because the police were called. They refused to refund our trip even though it says cancellation what is warranted. They finally came back to Us and offered to only charge us for one night even though we never stayed there. Please stay away. This is horrible. The front desk lady Jodi was amazing and just as shocked as we were. She totally understood why we would not want to stay there.

The hotel room had a number of significant issues…read more Specifically: 1. There was an infestation of flying black flies/gnats in the room. They were everywhere, getting into our food and beverage. One was discovered in the refrigerator. They were all over the bathroom: on the mirror, walls, shower, and toilet. I voiced my complaints. A different room was offered. The desk clerk informed me that these pests are "all over," including at the check-in counter. I have multiple red, itchy marks on my extremities. I believe the bugs bit me. Eating in the room and taking part in the continental breakfast made me nervous. A couple traveling from out-of-state said they noticed flying bugs in the breakfast area. I placed several cola, sweetened coffee, and sugar water covered containers and cups in the bed and bathroom. The cups had many, many drowned pests. The evidence was shown to the desk clerk. I spoke with another hotel guest who said the flying bugs were also in his room. Several guests who attended the church service also said they noticed numerous bugs flying around in the event room and landing on their food: "Yes, they're all over the room." 2. The event room was next to our room. There was a very large gathering of folks hosting a church service for 6 hours. The music was very loud with bongos and other instruments. We were assigned the room right adjacent to this event. With bongos and other instruments, the music was really loud. I voiced my displeasure with the loud noise. Every Sunday, the church has a service there, according to the desk clerk. I then questioned why I wasn't given the option to decide if I wanted to remain close to an event with so much noise. I didn't get a satisfactory response. 3. There was a problem with the microwave. It was replaced by the housekeeping staff. The replacement microwave did not work either. It would not open. We gave up. 4. The shower and sink had stains, and the bathroom was dirty. The walls were filthy. I discussed this with the housekeeper. To which she said, "Yes, we know." 5. There is mold and leakage on the ceiling just outside our room. 6. The lampshade has a big tear hole and is dusty and unclean. 7. The charging power port at the bed's left side was inoperable. What a terrible experience. We need a remedy.

From the looks, it's appealing. It's located off 85 and almost nothing around. We got here earlier…read morethan planned around 10:30am. We asked if we can check in early, the receptionist said for a fee, other than that check in is some where around 12 ish or later. Now the looks from the hotel they was not busy and I am pretty sure they had rooms available. Anyway we left and went to our current obligations. We arrived back around 8:00pm. The receptionist acted like she didn't want to be bothered and was laying down on check in desk. We told her we had reservations, she moved slow put on her coat and proceeded to check us in with attitude like she don't want to be bothered. She gave us the bare minimum of the layout and amenities of hotel. Just wasn't a pleasant experience. The hotel and the room had an odor. The rooms were clean. I wouldn't recommend because of the smell, everything else is fixable.

we had a beautiful time here! Our tour guide was amazing his name was Q and everyone was great…read more Will def be back for sure! Amazing wine!

My friends & I came here to celebrate my birthday and this was my first wine tasting and everything…read morewas amazing. The service was great, a great selection to choose from, the employees were extremely knowledgeable and helpful. Ariel was perfect at not only explaining the wines but helping me navigate my tastings and encouraging me to expand my palate. Would highly recommend and will definitely be back!

Horrific area, dirty, not upgraded. Tub mat hung for towels. I would not walk on floor without…read moreshoes. And discovered the next morning that sheets had not been changed !

My husband and I show up for our reservation to an uncleaned room. The sheets and bedding were used…read moreand not even tucked in. The sink was covered in someone else's hair. The floor had dead bugs on it and had not been swept. When we contacted the front desk about the state of the room, we were told there were no other rooms and we would have to contact the manager to request a refund. I contacted the manager and requested a refund, and no one ever reached back out to me. I was not expecting a 5-star hotel, I was only expecting a clean room for the night. In addition to the room being dirty, the parking lot was full of cops and loiterers after dark. The atmosphere did not feel safe. I would not recommend this hotel to anyone ever. I would give it zero stars.

First, the staff get 5 STARS! They were all friendly and efficient. The workers we saw taking care…read moreof the breakfast did a wonderful job with the food they have to prepare. The 3 STARS for the building because it is really old and was not originally constructed to be the quality location that Wyndham properties are known to be. It's obvious that all the furniture & finishes have been replaced with higher quality items, but if you put lipstick on a pig, it's still a pig. That's said, the entire hotel was clean and the beds were very comfortable. 2 STARS for the musty smell in the room. While you could see room was clean, the smell made you feel like it was not. They definitely need to do regular maintenance or cleaning of the HVAC units in each room. If the smell were was not present, I'd give them 4 stars.

I reserved a room with a book now, pay at the motel with free cancellation. Cancellation had to be…read moredone the night before the stay. My son was hit by a car the day before my trip and ended up in the hospital. The day of my trip, before 10 am. attempted to cancel through Expedia. Baymont refused to allow cancellation and keep my $250. So instead of allowing cancellation out of good graces, this large hotel chain decided it was better to keep my money and get a one star rating and assure I will never stay there while in town. Big corporations have no soul or the people who work for them.

Of the thousands of hotels I've stayed in I NEVER had them make a photocopy of my license. If my…read moreidentity is stolen it is a good place to start and press legal charges.

This hotel was the worst hotel I've ever been in. The shower door fell down and almost crushed my…read moresister. The serivce is really poor, the workers are really lazy. They changed to bed sheets with the same dirty ones, there were about six roaches, and the wifi is unsecure. The walls are very thin, I was able to hear people walking upstairs. I do not recomend this hotel.