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    Vacation Rentals By Ashley

    4.7 (3 reviews)

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    Villas Caribe - Villa del Mar in Playa del Carmen where we stayed. It was considerably cooler than the picture.

    Villas Caribe

    3.4(7 reviews)
    66.1 kmMidtown

    My wife and I used Villas Caribe to book a hotel for my honeymoon in Turks & Caicos and I used it…read moreagain this summer to book a villa in Playa del Carmen for my brother's birthday. Couldn't have been more pleased with the experience. In both cases, the villas we got exceeded our expectations. The company was very hands on in helping us arrange airport travel, a chef, and even a pre-stocked fridge. In Playa, the local rep working with Villas Caribe took us to the supermarket, recommended her favorite restaurants, and helped us get a prime spot for a group of 10 at Diablito Cha Cha Cha. I doubt the latter "comes standard" but we appreciated the personal concierge touch. Wish they had more options in the Mediterranean but when it comes to the Caribbean, we will definitely go this route in the future.

    CAREFUL, CAREFUL, CAREFUL!!!! This past October I was tasked…read moreby my travelling companions to book a villa in STJ. Several companies have the listing of the house I booked, and Villas Caribe had the same price but attractive website. I called to book for a 10 day stay in STJ in April, 2012. The booking girl 'Brittany' was very helpful and cheerful. She took the details, verified the next year price with the owners and got all approved, then sent me the lease agreement paperwork. I WAS EXCITED TO BE BOOKING MY VACATION AND GOT CAUGHT IN A TECHNICALITY!!!! The agreement states a credit card fee (NO AMOUNT OR PERCENTAGE STATED) but I let my excitement miss this detail. So, I booked my vacation and charged it to my CC, along with travel insurance. When I checked back I found a 3.5% CONVENIENCE FEE!!! (AND THEY CHARGED ME MORE FOR INSURANCE THAN THE AGREEMENT STATED).. THEY STILL HAVE NOT EXPLAINED THAT!! I called back (within a few hours) and asked for the charge to be reversed and I will wire transfer the booking fee. They told me 'accounting' wont allow a reversal WITHOUT STILL CHARGING THE 3.5% FEE!!!. I am in business and know that a cc charge can always be reversed, especially since I requested a reversal within 24 hours. ANYWAY.... READ ALL THE FINE PRINT AND EXPECT ANY CHARGES TO BE MUCH HIGHER THAN EXPECTED. IF THEY CAN 'GET' YOU THEY WILL!! I am stuck with them this time but will NEVER use them again! REPEAT: 3.5% CC 'CONVENIENCE' FEE UNWILLING TO REVERSE CHARGES CHARGE MORE FOR TRAVEL INSURANCE THAN THEY STATED. Terrible way to start a vacation. Oh, yeah.... I asked for a manager or owner to call..... Some guy named Stewart called and would not help me at all. Ignored my emails, wont call back.

    Vacation Rentals By Ashley - vacationrentalagents - Updated August 2026

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