Shannon Moss, the owner of Your Vacation Helper, is absolutely extraordinary! I called her up last…read moreminute, and she was still able to get us taken care of with exceptional service! We had issues trying to make our own dinner reservations on our trip, so I messaged her, and she took care of it for us in minutes! I will never go anywhere esle for my vacation needs! Jamie Nation, Gratitude Goodies Gift Baskets, Cumming, GA

Shannon has been a great resource for us as we are new to international travel but our first…read moreventure abroad was made so easy with her directions and assistance. After many times giving up on making plans in the past due to being overwhelmed, Shannon will certainly be our go-to person for help in planning travel in the future.

My wife and I used Villas Caribe to book a hotel for my honeymoon in Turks & Caicos and I used it…read moreagain this summer to book a villa in Playa del Carmen for my brother's birthday. Couldn't have been more pleased with the experience. In both cases, the villas we got exceeded our expectations. The company was very hands on in helping us arrange airport travel, a chef, and even a pre-stocked fridge. In Playa, the local rep working with Villas Caribe took us to the supermarket, recommended her favorite restaurants, and helped us get a prime spot for a group of 10 at Diablito Cha Cha Cha. I doubt the latter "comes standard" but we appreciated the personal concierge touch. Wish they had more options in the Mediterranean but when it comes to the Caribbean, we will definitely go this route in the future.

CAREFUL, CAREFUL, CAREFUL!!!! This past October I was tasked…read moreby my travelling companions to book a villa in STJ. Several companies have the listing of the house I booked, and Villas Caribe had the same price but attractive website. I called to book for a 10 day stay in STJ in April, 2012. The booking girl 'Brittany' was very helpful and cheerful. She took the details, verified the next year price with the owners and got all approved, then sent me the lease agreement paperwork. I WAS EXCITED TO BE BOOKING MY VACATION AND GOT CAUGHT IN A TECHNICALITY!!!! The agreement states a credit card fee (NO AMOUNT OR PERCENTAGE STATED) but I let my excitement miss this detail. So, I booked my vacation and charged it to my CC, along with travel insurance. When I checked back I found a 3.5% CONVENIENCE FEE!!! (AND THEY CHARGED ME MORE FOR INSURANCE THAN THE AGREEMENT STATED).. THEY STILL HAVE NOT EXPLAINED THAT!! I called back (within a few hours) and asked for the charge to be reversed and I will wire transfer the booking fee. They told me 'accounting' wont allow a reversal WITHOUT STILL CHARGING THE 3.5% FEE!!!. I am in business and know that a cc charge can always be reversed, especially since I requested a reversal within 24 hours. ANYWAY.... READ ALL THE FINE PRINT AND EXPECT ANY CHARGES TO BE MUCH HIGHER THAN EXPECTED. IF THEY CAN 'GET' YOU THEY WILL!! I am stuck with them this time but will NEVER use them again! REPEAT: 3.5% CC 'CONVENIENCE' FEE UNWILLING TO REVERSE CHARGES CHARGE MORE FOR TRAVEL INSURANCE THAN THEY STATED. Terrible way to start a vacation. Oh, yeah.... I asked for a manager or owner to call..... Some guy named Stewart called and would not help me at all. Ignored my emails, wont call back.

It was a super cute apartment with lots of extra cots for sleeping which was great for our group…read more The only downside was the neighbors were so loud when we were trying to sleep at midnight. But the apartment is very fun!!

So gas I loved it so much. So luxurious and amazing and yummy and fun and 21+ people I recommend…read morethe drinks !!

This cabin is the perfect getaway. I stayed here for a weekend with 12 friends and there was room…read morefor all of us! The master bath is awesome; we loved sitting on the deck and drinking coffee in the morning; the open kitchen is perfect for spending time with friends. We are planning to come back for a girls' weekend or couples' retreat as soon as possible.

This was a horrible experience…read more I booked Blue Creek through Airbnb on January 29th. They approved my application same day. On Airbnb I stated that I was a student booking for a senior trip and there would be two chaperones. I did not see a minimum age booking requirement on Airbnb when booking so I booked. When I booked on Airbnb they asked for my id and I sent that in as I booked. Again, they approved same day. My trip was booked for March 13th-March 17th. On March 5th I got an email from Airbnb that they cancelled my reservation. No email from them as to why. I then called there office. The lady on the phone told me I had to be 29 years old to book. She then asked if I had any 29 years olds staying with us, because this was a school sponsored trip we did. She told me I could have one of them book it and it would be a problem. I had to them have one of the chaperones book on their website, because Airbnb blocked them from booking another person that weekend because they cancelled us so close to our date. We booked a different cabin on their website that we thought was nicer. Our chaperone booked this cabin on March 5th. On March 7th we got an email that our reservation was canceled and if we tried to book again they would contact the authorities. I was severely thrown off and confused as to what the issue was. I called them and no one answered. I left a voicemail telling them I was confused as to what happened and asking them to call me back. I then got a text message that was very passive aggressive and unprofessional. They also charged us a $100 cancellation fee when they cancelled on us! I then called them today March 10th, and spoke with the property manager, asking what happened and asking for the fee back. The guy on the phone was rude and unprofessional. He told us that the majority of people staying in the cabin needed to be over 29. (No where on their website does it say that). He then said he didn't want kids "throwing parties" at his multi million dollar properties. No parties were going to be thrown. It was a school sponsored trip with chaperones staying in the house with us. He did not care what we had to say and was very rude and unprofessional. Overall, this experience was horrible. The customer service was horrendous and their way of handling things was disgusting. We ended up getting our cancellation fee back as well as full refunds. Do not book this company they do not care!!

Stayed over New Year with this company in Cleveland, Georgia. Poor property maintenance, disregard…read morerenters safety, promise to fix broken amenities and don't, gives lip service to resolution without actually addressing the issues. They don't post less than stellar reviews on their website . When they responded to my review on VRBO ( who i booked with) they basically said sorry, not our fault, hate that happened but thanks for vacationing with us. There are many reputable companies out there to book with so save yourself the trouble of paying for something Bluecreek either can't or won't deliver and look elsewhere.