Teresa is an extraordinary medical social worker in hospice care. She brings such deep compassion…read moreand dedication, offering invaluable support to both patients and their families during these delicate months. She ensures a true focus on both quality care and quality of life. Care Choices is fortunate to have her on their team!

I was grossly disappointed with Care Choices' Hospice service. To start with, their contract and…read moremarketing materials are materially misleading, and internally inconsistent, in terms of the care that they actually provided. Their representative rushed me through the sign-up process without any clear explanation of the services that they were going to provide. Specifically, their communication to the parties involved (Assisted Living, the attending physician, and me) was vague, ambiguous, inconsistent, and confusing at a time when job descriptions should be crystal clear. It is Care Choices' responsibility to coordinate care and especially to make sure that "their" patient is being properly attended to. Hospice services are not just to provide a hospital-style bed and a wheelchair. As a direct result of Care Choices' lack of clarity, the Hospice service was waiting for the attending physician to treat, the attending physician was waiting for Hospice to treat, and the family was waiting for the patient to receive necessary care on a prompt basis. As it was, the patient's care was overly delayed, which caused the patient medical distress and the family members completely unnecessary emotional distress.

Very clean and well-kept facility providing very special and needed services for the community. Met…read morewith the facility leadership. All were very professional and friendly creating an excellent atmosphere for the residents that they care for.

Just came here to inquire about rehab facility and informed that it is now a psych hospital.read more

I had a loved one here after a hip replacement. I could not be happier with the care here. They…read morewere recently remodeled and it was clean, bright, and smelled great (pleasantly surprised). They have an amazing team. Andy and Cheryl were amazing from start to finish, true patient advocates! Rehab team was so encouraging and friendly! Let's not forget the nurses and cnas, they are truly angels! So kind and helpful! If you have a loved one needing rehab and nursing care this is your spot! Now my loved one is at home thriving thanks to them!

I think they can approve everything. If you have a loved one go there make sure you get everything…read morein writing. Always believe in what your gut tells you. I don't have to give you all the facts but they took my brother to the doctors appointment left him on a gurney without a wristband of where his location is but yet two people from the state Stuff said he has a band on he didn't have it that day they took them off and so without my consent and I'll leave it at that. They said he denies it my brother says I think they think I can feed myself can't feed himself I've never seen them feed them so that's all I'm gonna say the rest will probably be in the Orange County register or the news. If they had a -4 stars there would be -10

I was so amazed at the care, attention and time the Nurses, the Administrator and the Social…read moreServices Team gave me during my stay at Mesa Verde Post Acute Care Center. These people went the extra mile to make sure all of my needs were met. I can't thank them enough and I highly recommend this care center to anyone who is seeking a permanent place for their loved ones or just a short stay for rehabilitation. This is the place!! Paula Hall

My Mother has been here since January 2025 & my sister & I have been pleased with her care. The…read morestaff, nurses, & doctors have been attentive to my Mom's needs & for that I'm grateful. The Social Services team has been excellent for without their hard work & dedication I don't know what other kind of facility my Mom would be. The place is always clean, although a bit dated, I've never seen anything out of place or unkept. Thanks, Mesa Verde!

I want to take a moment to say how wonderful this facility has been. Miguel Harris has been…read moreespecially helpful, kind, attentive, and professional every time I come to visit my mother. As a daughter, knowing that my mother is treated with genuine care and compassion means so much to me. My mother is also a big fan of Miguel and always tells me how happy she is whenever she gets to see him, which is another wonderful sign of the positive impact he has on her. It brings me great comfort knowing that she has someone who makes her feel cared for and valued. Thank you to Miguel and the entire staff for the care and kindness they provide. It truly makes a difference.

The Physical Therapist are so encouraging! There are 2 CNA…read morewho are so passionate, skilled and supportive Wing 2...... CATALINA and DORALY THANK YOU STAFF!!!! Room 124-B

ALL THE YELP REVIEWS ABOUT NEGLECT ARE CORRECT, DO NOT IGNORE!!! KEEP YOUR LOVED ONE AWAY FROM THIS…read moreAWFUL FACILITY! My father was admitted to Trabuco Hills Post-Acute after being discharged from Hoag Irvine. Against our better judgment, and under pressure from insurance, we agreed to the transfer. It is the biggest regret of my life, worst two and a half days of my dad's life. On Friday, January 30, 2026, during a routine visit, I found my father visibly distressed. He was agitated, complaining of pain, had a severely red and swollen left eye, and his blood pressure and blood sugar were both dangerously high. Given his recent stroke history, this was extremely alarming. What was even more alarming was the staff's response -- or lack of one. I asked if a doctor was on call. There wasn't. I asked if he had been seen by a doctor. The head nurse did not know. She then called the physician because there were no notes or treatment plan documented. We were told the doctor "thought it was just an infection." They downplayed a potentially serious medical situation while my father was clearly suffering. Because I did not feel he was safe in their care, I made the decision to have him evaluated in the ER to rule out something more serious. Instead of support, I was met with pushback and attitude from the nursing staff. During this urgent situation, a member of administration, Mike Perez, came into my father's room -- not to assist with medical care -- but to pressure me into signing admission paperwork. Meanwhile, I could not get clear medical answers or a doctor to properly assess my father. When paramedics arrived, I requested he be transferred to his usual hospital in Orange. The head nurse declined and attempted to go around me during the transfer process. After the hospital evaluated and treated my father, Trabuco Hills refused to accept him back. Even ER staff at UCLA Medical Center were extremely apologetic about the situation and expressed disbelief that the facility would decline to readmit him after only four hours in the ER. They had difficulty reaching the facility, and when I finally got through, Mila, a night nurse informed me that because I advocated for my father and he had been in the ER briefly, they had already given his bed away. Given. His. Bed. Away. As a result, my father spent days in the ER in limbo waiting for placement at another facility -- all because I insisted he receive proper medical evaluation. I will never regret advocating for my father. He is now in a better facility where he is treated with dignity and appropriate care. But no family should have to go through what we experienced. If you love your family member, think very carefully before choosing Trabuco Hills Post-Acute. And if you have no choice, know your rights and contact the Ombudsman's office. No patient should be treated as disposable.

My husband was released from ER and sent to a Skilled Nursing Facility for further care and…read morePhysical Therapy. He was placed at Trabuco Hills in Lake Forest, CA. In Orange County, CA. We were very pleased with his care. The Staff were very helpful and caring. The food was very good and they could prepare it for those needed different levels of assistance. The facility is very clean. They manage the medicines carefully for each patient. And the Physical Therapy was daily. Our Case Manager was Gil Gapay and he was excellent. He oversaw Peter's care and when getting prepared for discharge to a Board and Care Home, he arranged: special Transport using a wheelchair, arranging Home Nurse Care, Physical and ordering a new Wheelchair (coordinating with our insurance). I would recommend them. It is not an easy situation for any family to go through. Navigating all the details can be quite overwhelming. Having great help makes all the difference.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.

Eva, Ed, and the Agape team have been absolute life savers. My mom was in a car accident and found…read moreherself temporarily without the use of her hands due to her injuries. In our scramble to find a solution for her care while she regained her independence, I very luckily came across Agape. Within hours of my leaving a message, Eva and Eddie made themselves available to come meet us in person, and put together a care plan in which we had the utmost confidence. Every care giver from their team has been compassionate, reliable, and professional, and communication absolutely seamless when we've had questions or requested adjustments. My mom and I both couldn't be any more grateful, and would recommend Agape Home Care in a heartbeat to anyone in need of extra support.

If ya can't be at home, This is like a home. A staff…read moreThat's a team truly caring ForYou. Some of the best most competent healthcare workers. Attention to detail and consistent. Hardly ever turn over. People love to commit their career here and to you

My dad went in for rehab after breaking his hip. The outside is a little outdated along with the…read moreinside too. Let's just say I gave them $100 worth of clothes. We had two signs up saying family will wash his laundry and a laundry basket in his closet. For his clothes to disappear and could never be found. Know the food smelled and looked disgusting. If I didn't bring him food he didn't eat. And they even lost a couple of his meals I bought him. The CNA's even felt comfortable enough to sneak into his snacks. And not to say the would only change his diaper 3 times a day. His clothes would be soaked with urine. Know the rehab part was good. They listen to concerns and tried to figure things out with us. And to say this is one of the top rated nursing centers.