Tried to get service for my mom. They guaranteed communication would be better than her previous hospice. Was told someone would call the next day. 3 days later nothing. Called back. Was told admitting nurse was out. Said they would get with me the next day. Nothing again. Called 2 days later and cancelled. They didn't seem to care. Can't recommend. Wasted a week of time where my mom could have had care. read more

They never came out to see my mom. And gave me the runaround. No communication for 2 week. So I found her a new one.

It's a very trying time to have a family member home on hospice. OC Hospice was there every step of the way. I highly recommend them read more

Amazingly efficient and caring staff. Choosing to place a loved one on hospice care is a different decision to reach. There are so many choices and no yard stick to measure them by. I let "yelp" help ;) The great reviews proved to be spot on. From the intake process, they came to the hospital the day of discharge to the final visit, OC hospice was compassionate and knowledgeable. Cody RN was so caring and patient, always finding the positive in any situation. He frequently called with updates if I was unable to meet him during his visits. Anything that my Mom needed was made available the same day. Thank you all for everything and every day that you help make our loved ones' lives a little easier. read more

After several months of steady declining health, our mother was too weak to eat anything. She was about a month away from becoming 95 years old. We contacted her doctor and an in-home hospice service named Maxcare Hospice. Within minutes, they contacted us, and we set up a meeting the next day so they could present their services in more detail. They thoroughly presented their services and examined our mom, followed with the delivery of medical devices, including an oxygen concentrator, an oxygen tank in case of power outage, a nebulizer to deliver medication through inhalation, a suction machine to clear the airway of any obstruction due to mucous, and medicine to keep our mother as comfortable as possible. They also provided us with diapers, disposable gloves, and some other basic necessities. Registered nurses, a certified nursing assistant, and a social worker stopped by to check on my mom. Every single staff member of Maxcare Hospice who talked to us either over the phone or face-to-face was polite, courteous, helpful, competent, and caring; they include Tien, Son, Kim, Emily, An, Bea, Kara, Jamie, Tracy, and Danny. Their support during one of the most difficult and saddest times of our family had made our situation much less stressful and more bearable. They strongly insisted that we should never ever hesitate to call them right away if we had any questions, important as well as trivial, any time of the day, reassuring us that there would always be someone on standby eager to advise and to help. They provided us help not only with medical issues but also with emotional issues. When my mom breathed her last a few days later, around 4:00 am, we called them, and one staff member quickly arrived to take care of the necessary paperwork. In short, the performance of Maxcare Hospice is a solid 5-star rating. read more

The staff we worked with, who helped my Mom pass from her horrible struggle with Lewy Body Dementia to the next life were amazing. From our case Manager Angel who worked to make my Mom comfortable when she came home on hospice to the wonderful and caring nurses who cared for her daily....all were a Blessing. Special recognition to Philomena, Sarah, Elaine, Shelly and Sandra who each had amazing gifts which they shared with our family during this difficult time. We are eternally grateful for the way these wonderful ladies humanized my Mom as she finished her days surrounded by family and friends. Peace and All Good to all of you, May God continue to shine His face upon you and the Holy Work you do. read more

OC Hospice - Rest in Peace Maria Luisa - Hospice Near Me - Tustin, California

I do not like to have to leave negative reviews. But when it comes to caring for a loved one on hospice I think it's only fair to let people know. At first OC Hospice was absolutely wonderful. They worked with us to get my mother-in-law connected with CNA's and nurses who could help us during our transition from out of state back to California. Then a month or so in they tried to force their viewpoints and their treatment plans on us. Most of those plans we had already tried and they did not work for my mother-in-law. We needed help changing my mother-in-law and the nurses gave us a hard time about that. I just didn't get the warm personal attachment to my mother-in-law during the time that they helped us. read more

OC Hospice was a huge blessing for my family. My dad passed away almost 7 months ago and right before the end of his life, which was much quicker than expected (from Pancreatic Cancer), we contacted OC Hospice to start care in my parent's home for my dad. Everyone was wonderful from the first phone call to the entire process through the end. My family and I especially want to thank: Soila, Angel, Katie, Angelica and Nicole. Gold stars for all of these women. Their professional knowledge, warmth, kindness and gentle touches for both my dad and my family were the gold standard. We can't imagine how it would have been without their help. Thank you. read more

I (and my family) only have positive things to say about OC Hospice. We made a last minute decision to move my mom into hospice, and OC Hospice was present at our house that afternoon to do an assessment. It was a huge answer to prayer because we had not had any experience with hospice before and were going off of a recommendation from a friend. My mom had battled cancer for a year and half, and there were no more treatments available. It was only a matter of time. Though OC Hospice was only needed for four days, they were so helpful in getting us what we needed: pain medicine, a hospital bed, an oxygen tank, and 24-hour care (though they only needed to guarantee 8 hours). They went above and beyond to support us not just medically but also emotionally. They were very honest and gentle with us when it came time to let us know that my mom was entering her final hours. Angel, our RN case manager, was so kind and professional. We would recommend OC Hospice to any and everyone who is looking for support in caring for a loved one at the end of his or her life. read more

Our parents & my father-in-law have had experience with 3 different Hospices. And honestly, OC Hospice is the best Hospice ever that we have ever known. I wish I can give them a 10 stars review. My Mom was with another Hospice before I decided to switch her to OC Hospice. I was so happy to make that change. She was under very good care till she passed away on Oct.23.2019.My Dad now is spending his last days with OC Hospice too. And we know that he has been under the best care till he joins with my Mom in heaven. We would like to especially thank Angel. She's our parents' guardian for several years (I can't forget her tears when she knew my Mom passed away). And other sweet, professional nurses such as Shelly, Sandra, Sarah, Alicia, Margie, Mark, etc. who are always with us during our difficulties, panic, scares, day or very late at night, etc. They are taking care of my parents as their family. We also would like to thank Jimmy, Monica who are very patient and gentle to our parents when they gave them the bed-bath. We strongly recommend OC Hospice to those who would love to give their parents best comfort on their last days. read more

My wife was in immediate need of hospice as her condition worsened rapidly in the hospital. We researched all in area and selected OC Hospice based on reviews and other professional input. They responded immediately and my wife was home under their care in a matter of hours. She passed some 12 days later and in that time she received complete and loving care from OC Hospice. I could not name all who came and went in caring for her but every one individual from OC Hospice is a true caring professional. One reason we chose OC Hospice was their record on response times. We had several occasions to call they with questions and immediate needs and without any delay they were right there for us. The whole experience with OC Hospice was beyond 5 stars in every respect. read more

I would like to give a "shout out" to Sylvia Adler of OC Hospice. We have worked closely for many years. She is the most compassionate and caring individual I have had the pleasure of knowing. Her knowledge of the hospice industry and her heart make her the perfect individual to meet with families/caregivers about hospice needs. She explains the system in such easily understood terms, and always with a caring spirit. I do not hesitate to refer individuals I encounter who need to explore hospice to Sylvia. I know that they will be well cared for by her and all the staff at OC Hospice. Sylvia and her team help make this difficult time in life a little easier for those going through it. Thank you, Sylvia Adler and OC Hospice for all you do. Neta Wenrick Medicare Exclusively read more

If I could leave a 0 star I would. Absolutely AWFUL experience with this company. They will promise the moon, but DON'T believe them!! Terrible, terrible communication. Little if no follow through! They claim they offer PT, but the company they contract with is terrible too!! When mom was dying, we didn't have a hospice nurse with us during the first night. The sub nurse didn't know what he was doing and administered too much morphine! There were so many things that went wrong with this company including post death bill problems. STAY FAR FAR AWAY FROM THIS COMPANY!!!!!!! read more

The entire staff at seasons hospice helped myself and my family to a very difficult period of our lives. There were so many phenomenal people. They were caring, kind and considerate and responsive to our needs. To name a few, Mary Alice MSW, Chaplin Cory, Lupe the hospice aide, Jessica our Nurse, and Linda the Night Nurse. I was also pleased with the hospital equipment company that they contract with. The staff at Horizon were also professional. At one point we needed special equipment and oxygen, which they made a rush job for us. I highly recommend seasons hospice if you have the unfortunate need for their services. read more

OC Hospice is one of the most caring hospice companies in Orange County. I referred one of my patients and they were taken care, guided and supported every step of the way. There are too many choices in hospice and not everyone focus on the family and patient's well being. I highly recommend OC Hospice, I hope you never need it, but if you do, they will be there for you. read more

My grandpa was on hospice. It's still a tough time to talk about it but I will have to say Oc hospice was so compassionate. John Gutierrez went to visit my family and I at the hospital to discuss our options. We felt so comfortable putting his care in his hands. They treated my grand daddy like a king his last months. The nurse was so nice and they spoke Spanish. He was mad at times but they didn't care and simply felt compassion for him. Thank you Oc hospice ! read more

So far so good. Very professional, communicative, and seem to have my grandmothers interest in mind at all times. Doesn't seem like a place in it for the money at all. The Lvn Elaine is so patient and sweet with my grandmother. Social worker and RN schedule meetings to give the best care and they constantly update our family. I highly recommend them read more

OC Hospice was truly a blessing for my mom and me. It all started by meeting with John Gutierrez on a Saturday. He stayed for around 2.5 hours to speak with me and make me feel better regarding what OC Hospice could do for my mom. Within just an hour of signing with OC Hospice, the hospital bed and other supplies started to arrive. It was like a sign from God that I did the right thing to go with OC Hospice. We were able to get Mom the support we needed for her right away with OC Hospice. Jasper was one of the head people and nurses that I worked with. He made himself always available whenever we needed something for Mom or had any questions. He really worked with us. He understood my concerns and wanted to do everything he could for my mom and for me to feel good with her care. Erica (Mom's main nurse) was also wonderful. She helped me to understand what was going on and how I could best support my mom, with feeling most comfortable, while still trying to provide acute proactive care to ease her pain, resulting from an infection. OC Hospice allowed us the use of an IV for hydration, since Mom was struggling mightily with hydration and the resulting discomfort stemming from it. Then, some of the other nurses and/or aides, Philomena and Evelyn were also wonderful with my mom. I also want to mention that Sarah, one of the on-call nurses, was really a dream whenever I spoke to her on the phone. She was so warm and made me feel so comfortable. I would just like to say "Thank you" on behalf of my mom and me. Though Mom has passed, I can truly say it was peaceful and exactly what she would have wanted, passing in her home peacefully with me by her side. I never wanted her to pass in a hospital, where no one could visit or see her during Covid. That wasn't going to happen, and OC Hospice really made such a difficult time so much easier for my mom, but also for me as her main caretaker. God Bless OC Hospice!!! read more

OC Hospice has an excellent reputation for providing great care for their patients with compassion, reliability, and consistency.

The best hospice group all around! Pastor Mark Fitter is caring and compassionate - our loved one passed with dignity and grace. They are responsive and nurses are available when needed. Our family is forever Grateful for OC Hospice. read more

I cannot express enough gratitude for OC Hospice and their team who came in to save the day for my mom's friend. When doctors told him he needed a Gtube as he no longer could eat, he refused and requested comfort measures. Apparently he was placed on hospice however, the agency that was selected, barely made any visits. He was in quite a lot of pain and it really took the patient's wife to reach out to my mom for additional support. Thankfully my mom was referred to OC Hospice and immediately they took the reins and sent out a nurse to assess and coordinate all needs to ensure his comfort. Once comfortable, the caregiver gave him a head to toe bed bath and even clipped his nails! Thanks to OC hospice, he was able to transition comfortably and peacefully. There are so many agencies that promise the moon and the stars and never deliver. OC hospice exceeded my expectations. I'd give them 10 Stars if I could!!! read more

My family and I are forever grateful to the most caring, compassionate and professional team from OC Hospice for taking such wonderful care of our dear father during his last weeks of his life. When I was told that my father had three weeks to live and would need to be on hospice I did not know who to turn to...then i remembered John Gutierrez and I immediately called him and he arranged to have someone call me so we could meet. The hospital we were at gave me a list of hospice companies and I didn't have the energy to research or call any of them. Well, to my surprise they were all calling me day and night and some even brought me lunch and a gift basket to the hospital to try and persuade me to choose their company. I had fourteen companies in total call or visit me at the hospital. This left such an awful feeling in me because I felt like my father was only a dollar sign to them..I never sensed any compassion or understanding from any of them and this was only from my initial visits or conversations with them!!! I'm so happy I went with OC Hospice. The minute I spoke with the staff there I knew I made the best decision for my father. On the day we took my dad home they were there waiting for us. They ordered all the supplies and equipment he needed and had everything delivered the same day!!! They addressed all my concerns in regards to my father's condition and made sure to let us know that they were going to be with us, the family, every step of the way and I can tell you they definitely were! Most importantly, they were very good with my father's care physically, medically, emotionally and spiritually and this is what mattered the most to me...that they made my father feel 100% comfortable. I will like to give special recognition to the entire staff but there is a "special" someone that meant a lot to all of us and especially to my father and that was his nurse"Friday"... he went above and beyond for my father and me!!! Thank you Friday from the bottom of my heart! My father passed peacefully with no pain. The staff made sure he was peaceful and comfortable which he was and they remained with us the entire day and night. It's been seven months since his passing and Cisco the social worker still calls and checks in on me and my family....They are all truly caring and compassionate individuals! Thank you, OC Hospice for being there for us during this painful and difficult time. Your philosophy, "Because We Care" is what separates you from all the other companies!!!! I can definitely attest to that!!! The family of Carmen Ortega read more

My grandmother was hospitalized and shortly after we were faced with the decision of choosing a hospice. OC Hospice met with us at the hospital on the same day and the nurse came to visit my grandmother that same night. We were amazed when we were told the hospital bed and oxygen were being delivered within two hours. Everyone who visit our grandmother was very loving and caring. The medication was immediately ordered by (Angel) the nurse. We also requested an aide to help bath our grandmother the next day and they didn't hesitate. We are very appreciative of the entire staff at OC Hospice. read more

Really like this Hospice Group - it's not easy to know who to turn to when your love ones are at the end of their lives. We are glad we were referred to OC Hospice - we didn't know one hospice from another one, but the care and kindness of the nursing staff and doctor made a huge difference in this transition of life of our love one. Thank you OC Hospice! read more

OC Hospice was so helpful during a difficult time. I have been POA for healthcare for a friend for about 7 years now and when the time came for Hospice we decided OC Hospice was the best choice based on positive reviews. I have to say they did not disappoint. In fact they went above and beyond especially at the end. She took "a turn for the worse" on Friday night so I was worried about staffing and help for the weekend but without skipping a beat all needs were met. My friend was kept comfortable thanks to the expertise of their nurses. If I had a question or concern they were quick to answer and help. Nurse, Nicole was especially helpful and Social worker, Ashley visited my friend weekly which she thoroughly enjoyed her visits. Although this is something that no one wants to think about but if Hospice is needed I cannot recommend OC Hospice enough. read more

It is very evident that the workers at OC Hospice have immense compassion for all people. This place goes above and beyond in caring for others. Their generosity is outstanding and very apparent. read more

I assumed Susan was the only one who were closely watching her loved one with care. Otherwise, I really wonder how could so many people gave 4 to 5 stars to this place. The nurse came without any skill, she tried to find the doctor for some medications but the doctor never respond. She said she will with us if we really need her, but she was always busy with her daughter who was 16 (she had her when she was 16). Everyday when I need her, before 4pm, she said she already on the way home. She just told me gave patient more pain medication. Horrible service! read more

I highly recommend OC Hospice. As an RN, I saw how well each member of the team explained, took the time to listen, and provided excellent care for my husband. Erica RN & Nicole LVN came regularly & thoroughly checked on the needs of my husband and made sure they were meet. Sarah Occupational therapist and Ed physical therapist came regularly to provide exercises needed for mobility. Erica was so gentle and calm and caring to make sure my husband and I understood what was happening. Andrea, the Social Worker was in communication with me to answer all my questions. I can not say enough as they did above and beyond to make sure all our needs are meet. Now, that my husband has passed, they have a grief & virtual support group with Mayra & Ericka to provide comfort and support to me and my family. God bless each one of you. read more

OC Hospice made our life so much more bearable during the final week that our mother was alive. All the staff were more than professional, including the "On Call" individuals. They showed a lot of compassion and care during her final hours which allowed us, as a family, to gather by her side and concentrate on her. We would like to give a special thank you to Sarah. What we did not initially realize was that we had a choice regarding the hospice company chosen. We assumed with an HMO that we needed to stay within the HMO for hospice care. They did not tell us otherwise. We are thankful that we heard about OCHospice and did not need to go with the one the hospital recommended. Brandon and Linda O'Brien read more

After a doctors visit my father was put on Hospice with not so good expectations or survivability. At this difficult time for our family the team at OC Hospice stepped in and made the transition seamless and comforting for everyone, especially my father. We were introduced to Alex, Erika and Sandra, each played an important role in the care of my father. Alex quickly became a welcoming sight for my Mom and Dad, he connected with everyone and was extremely patient with all of us. He took the time to explain to us proper techniques to care for my father when he wasn't around which was important since he only came out twice a week. Sandra was extremely thorough in explaining to us the medication and her communication with my family was very thorough and concise. When my father passed the nurse that came to prepare the body, Sarah or Shelly, I don't recall her name, we only met once, she took great care in preparing and cleansing my dad, making it easier for us to see him there as we spent the final moments with him. Thank you OC Hospice for your care read more

Thank you Dr. Kevin Truong, ER Doctor at Garden Grove in recommending OC Hospice to our family, and we are forever grateful. John Gutierrez met up with me on a very late Sunday's night, along with Nurse Sarah. (They were committed in serving 24/7). Both were very patience and kind. RN Sarah was very attentive, making sure that I was okay. Within the hour of signing up with John, Dad was home with his family. Early next morning, hospital bed along with other medical supplies were delivered and installed at the house, by Horizon. OC Hospice Nurse also visited Dad the same day. Nurses Erica, Angel, Shelley, Alex and Philomena did a phenomenal job in taking care of dad for the four days that he was home with us. Social service representative Ashley, office clerk, Erica, and Religious Rep Kay were also kind in caring, reaching out and offering services to us. Dad passed away comfortably and peacefully at home with his family by his side. Nurse Philomena took care of dad's final hour, certifying, completing paperwork, and contacting the mortuary. It was a blessing in the sky to have OC Hospice served Dad. Above all, the services were paid for by dad's Medical and Medicare, so we didn't have to worry about covering the cost. I highly recommend OC Hospice for your loved one's needs, for they will take care of everything, so you don't have to. read more

The service from this company was phenomenal. From the moment I spoke with Alicia, everything she said would take place, did. I could not have asked for better care for my Mom in her last few days. Alicia, Angel, Sara & Shelly were fantastic. Such care & patience. Even the equipment company, Horizon, was excellent. I can't say enough about the experience I had with them. I would highly recommend this company. If I could give 10 stars, I would. read more

My husband has been on hospice at home for a while now, and it is comforting to know there's a team of such professional people I can rely on in a heartbeat. A nurse visits weekly and they are kind, competent, and knowledgeable, and they are always up to speed on any issues. An infection was identified and treated very quickly, and when I called at 4am as my husband fell over and I couldn't help him up, I couldn't have been in better hands; I was put straight through to a nurse, who organized help to come immediately, and the follow-up was comprehensive. The responsiveness and the quiet caring provide a much needed bedrock at what is a very difficult time for both my husband and I. read more

Thank you OC Hospice for everything you have done to make my wife as comfortable as possible during her declining days. You have been there whenever we needed advice, for Verna's treatment as well as for myself and her daughter Linda in keeping up with care giving. You have provided great nursing attendance bi-weekly to monitor her vital signs and her emotional needs by Christy and Erica. Also you have provided care giving in bi-weekly visits of wonderful Angelica and Evelyn who have provided much needed bed baths at home in her favorite bed. Your 24-hour phone service has been a god-send when Verna has been in pain or having gastric problems. Supplies have been delivered next day if not sooner and equipment came within hours of being ordered by your staff. Your employees have always had time to talk to Verna and cheer her up when she most needed it. I recommend OC Hospice to anyone who needs a compassionate organization to care for their loved ones in a home setting. Your social worker Myra has also provided needed help from her perspective. Henry Coupe read more

I can't begin to express how impressed I am with the level of care being given to my 91 year old mother by the staff from OC Hospice. The professionalism of each staff member from the Home Health assistant, to the RN, LVN, and Social Worker has exceeded my expectations. Each person compassionately assesses my mom's needs and immediately provides the necessary care. Even the volunteer sitters demonstrated warmth and concern while providing me extra time to address other family issues. The services also include delivery of meds, which in my case is huge because I no longer have to stand in long lines at Walgreens! I want to thank Christy Mc Gowan, Director of Quality Assessment and Program Improvement, for introducing me to this service that has already improved the quality of life for my mom. read more

We called OC Hospice for my mom after having a stroke and being in a rehab facility for 2 months. Every single person that came to our home or that we talked with were kind, compassionate, and knowledgable. It took a huge burden off our family, especially my 86 year old father. We are so grateful to this wonderful organization and all their fantastic nurses. read more

I have observed this organization as a Hospice Volunteer. Staff live the values and provide support for patients and their families through this time of need. I am honored to have the opportunity to be a volunteer. read more

My father was dying with a horrible disease. OC hospice helped throughout the entire process. We didn't know how any of the process worked and they helped us step by step. They provided multiple homes for us to choose from and they came to help him with all his special needs. The nurses knew him on a first name basis and were so kind to him. Our family felt supported throughout everything until the very end. I would 100% recommend OC hospice. Thank you OC hospice for your help and support. A special thank you Silvia, Francisco, Macy and Friday. They are amazing people who were truly there for our family during this hard time. read more

OC Hospice really made me and my family feel very supported during an incredibly tough time in our lives. Really appreciate the staffs compassion and dignity that they cared for my Father with. A special thank you to John for taking the time to meet with my family to clearly explain the support and process of having a loved one in hospice. I would highly recommend them to anyone. read more

I want to first give credit where it is due. There are definitely some wonderful people working for OC Hospice. We had a fantastic nurse name Philomena that visited mom often to check in on her. She was always so sweet with our mom. Sarah was also incredibly kind to all of us and we are grateful that we got her for one shift during my mom's last week of life. Unfortunately, our experience with OC Hospice during that last week was terrible and very stressful. One person would show up for about 10 minutes in the morning and another about 12 hours later for the same amount of time. We were giving my mom her morphine and other medications because no one was showing up. We started to complain because there was very little care and even less communication. After complaining, they finally added some more shifts, but it appeared that some employees were very poorly trained and we even had to tell them not to send one man as he literally appeared to have no idea what he was doing. I understand that Covid has complicated hospice care, but there is no excuse for the lack of communication and care we experienced during that time, especially knowing the amount hospice charges Medicare for these services. We never heard a word from our caseworker after my mom passed away. We did receive a generic card from OC Hospice. read more