Tried to get service for my mom. They guaranteed communication would be better than her previous…read morehospice. Was told someone would call the next day. 3 days later nothing. Called back. Was told admitting nurse was out. Said they would get with me the next day. Nothing again. Called 2 days later and cancelled. They didn't seem to care. Can't recommend. Wasted a week of time where my mom could have had care.

It's a very trying time to have a family member home on hospice. OC Hospice was there every step of…read morethe way. I highly recommend them

Eva and Ed have done a superb job staffing marvelous caregivers for my mom. Communication has been…read moreclear, and prompt. All questions and last minute requests have had a quick turnaround. I would highly recommend their service to anyone with a family member needing assistance.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.

They took good care of my brother! The best care ever!!! I had no complaints with them at all! From…read morestaff to grieving council!!

Care was ok Just had over 7k deducted from my bank for…read moreservices provided in August! No invoices along the way just one huge deduction! Surprise!!! Not good

The staff that took care of my mom during her last week of life were amazing! They were literally…read moreangels. Kind....sensitive...caring....knowledgeable and loving. Thank you Vitas! God bless you all.

Their round-the-clock care was amazing. We really appreciated Jennifer, Antonio, and Hank for all…read morethey did -- they were attentive, compassionate, and made us feel truly supported.

Homecare for my husband has been quite a challenge. The staff is very helpful and concerned about…read moretheir caregivers. They look after some difficult patients, meaning the patient has dementia and other diagnosis.

My best friend was dying and this was the hospice that was supposed to help her. I won't go into…read moreall of the negatives. I will just say this is not who I would choose for a loved one.

Professional, caring, responsive, very knowledgeable, totally conversant with MAID…read more A shout-out to Marco, one of their nurses who alleviated my friend's anxiety, explaining everything and making him feel like he was wonderfully cared for - which he was. This hospice experience was excellent.

We at Guardian Angels Homes in North Tustin Ca have been using Valley Oaks Hospice. The quality of…read morecare through the nurses is exceptionally excellent. The communication is above and beyond. All of our families are very happy and of course we the administrators, Kelly, Jonathan and Sonia know quality since we have the knowledge and experience since 1995. We use other good hospices it just happen they Valley Oaks is outstanding. They treat our caregivers with respect, they engage them in the plan of care. This way we have peace of mind.

hospice team showed incredible compassion and professionalism during my father's final weeks. The…read morenurses were patient, explained everything clearly, and made sure he was comfortable. They also supported our whole family during a very difficult time, highly recommended.

Update (April 2026)…read more Compassionate Care Hospice's response illustrates their unprofessionalism and willingness to provide dishonest information. Below are OFFICIAL findings directly from the FINAL report by the California Department of Public Health (Complaint Number 2641478), which indicated that Compassionate Care was being investigated based on multiple serious complaints within a short period of time -- yet it continues to misrepresent the findings by the Department of Public Health. If they spent as much time combating negative reviews by their customers and fabricating disinformation as they do on patient care, maybe they wouldn't have so many one-star reviews to begin with. "The initial plan of care, updated plans of care, initial assessment, comprehensive assessment, updated comprehensive assessments and clinical notes - This STANDARD is NOT MET as evidenced by: Based on record review and staff interviews, the hospice failed to ensure completion of clinical record to reflect the family member's concern regarding a change in the patient's condition. This failure created the potential for not having the patient's current condition to provide necessary care and services for the patients. " "Signed copies of the notice of patient rights in accordance with Section 418.52 and election statement in accordance with Section 418.24 - This STANDARD is NOT MET as evidenced by: Based on staff interview and record review, the hospice failed to ensure the written addendum showing diagnoses and non-covered items was completed with the actual date completed/provided to the patient/family member... This failure had the potential for not having an accurate information on the patient's clinical record." Read the above for yourself and see if you believe the official report found no deficiencies as asserted by Compassionate Care. There is a clear lack of ethics and humanity toward their patients. A simple phone call or email to the grieving family with an apology would have been a good start, and yet they are incapable of admitting their shortcomings and chose to fabricate results of the findings. I urge anyone considering Compassionate Care to contact the California Department of Public Health regarding the complaints and think hard about whether you would want this organization to care for your family member during their last moments.

I've had the privilege of working closely with Odette, the Hospice liaison, for Silverado Hospice…read morefor over 5 years. We are so grateful for the partnership. I have complete confidence in how she supports and cares for our clients when hospice is needed.. She is dedicated, thoughtful, and genuinely committed to offering the very best service. Her team is compassionate, responsive, and consistently professional in the way they care for families during such an important time. We confidently recommend Silverado to our home care families and continue to receive wonderful feedback. We're thankful to work alongside a team we deeply trust in our community.

I was committed to not placing my husband in a senior care facility. I brought him home where I…read morecould insure he received loving and gentle care from me and family members. This action would not have been possible without the assistance of Silverado Hospice. Our nurse Didi and Technician Martin were fabulous and was even willing to teach me how to handle all aspects of his care on the days they were not scheduled to see us. The triage nurse was available 24/7 in the event of an emergency or condition causing concern (ie; sudden high temperature, intolerance of prescribed medications, etc). Our Triage nurse, Ashley, whom I called fairly often, was very responsive and provided intelligent medical advice with laywoman terminology that I was able to follow. If the situation required, Ashley would not hesitate to send a nurse out after hours to follow-up with family caregivers to insure the patient was medically stable and take further action if the patient wasn't stable. For those that rated Silverado with less than five stars, I can only offer they had higher expectations and didn't realize they needed to educate themselves of the fact they were going to have to take an active role in their loved one's care and should have considered, instead of hospice, a senior care facility as it is not the protocol of hospice to be on sight 24/7. Doctor's visits were limited but considering the many patients on the Silverado Rolls understandable, but they did make themselves available to their nurses via phone to provide guidance and authorize prescription medications, etc. My husband passed way at the end of May of this year. Silverado Chaplain's and Emotional Support Staff have been in contact frequently to insure that I have all the support needed. While I'm still trying to cope on my own, knowing that they are there and can be here with me with only a quick call is comforting. With Silverado Hospice, I was gifted a year and a half that I wouldn't have had otherwise and I just can't put a price of the extreme value that time afforded me. During our lives we had fallen in love many times. Always with the same person. Thank you Silverado Hospice for another year and a half with my love.

We were recommended to Quincie Novella and Salus Homecare by Jewish Family Services of San Diego…read morewho have worked with Salus for over 17 years. When my mother reached the point that it was clear she required hospice, they were prompt, efficient, incredibly caring and thorough. The Salus Team allowed my mother to have her last few days at home and to pass peacefully with dignity. Can never thank them enough.

I highly recommend Salus Homecare. We started with them in 2020 when my dad's health took a turn…read morefor the worse. I was the live-in 24/7 caregiver for both my parents and I needed help. Quincie Novella got us started with the process and from there we worked with the schedulers. Leticia was always responsive and her replacement Abigail was as well. We were very happy with all the caregivers and many of them were with us for long periods of time. (There was one CG we did not mesh with personality wise and a new CG was sent as soon as we notified Salus.) Dad passed in 2021 but we kept Salus as our provider to help me with mom as she aged after dad's death. Our last, and perhaps favorite CG was Rosie (full name Rosalinda ?) She is a gem and we had her for several years. We always looked forward to her cheerful personality and kind hearted nature. A truly caring person. Thank you Salus for having good employees who are all there to help people like us. G.Neal

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

TERRIBLE & TRAUMATIZING EXPERIENCE , Would not provide a suitable wheelchair for my mom, but they…read morereferred me to a person they recommended. I paid $1200 out of pocket, only to find out that the wheelchair was far too large for my mom's small frame. Their referral would not exchange the wheelchair for a smaller size, nor would they refund any of my money for a wheelchair my mom was unable to use. I was stuck with the entire bill of $1200 and they provided no financial assistance whatsoever I ended up donating the wheelchair to the nursing facility. The worst experience of all occurred the day my mom passed away. They delivered my mother's body to the wrong crematorium, which was located approximately 30 minutes from the correct funeral home. lNever received an apology, nor did I receive a call or a single response from them, despite my countless attempts to contact them by phone, email and text. Horrific experience!!! I wish I could give them ZERO stars