Yesterday 11/3/25 a tow truck driver named Sam saved my ass…read more My company tasked me with moving 2 Vans to that were non-operable. They both had to be moved onto a flat bed semi to go out of state. It was a herculean task. Not only did Sam come and provde a tow, he worked out all the logistics of moving the Vans onto the flat bed semi truck and communication with the semi driver. He was friendly, helpful, and gave the best advice concerning price of labor. He was down right AMAZING. If I ever need a tow and find myself back in Temecula, I'm calling Diamond Valley Towing, and asking for Sam!

Shout out to Sammy! Broke down between the 76 and Temecula…read moreon the 15. My car has to be flat towed and Sammy stayed in touch with me trying to help out. I wasn't in their area but he was willing to send someone to me. I ended up calling a local company but I want others to know this company comunícate well, has good pricing and actually seemed to give a hoot that I was broken down. Solid company!

I was in De Luz way far back, almost towards SD County. Needless to say I was in the middle of no…read morewhere. I lost my front right axle about 12pm on a Monday. I did not have cell service, but I was able to scan a large hill and get reception. I was able to call in for about 30 seconds, enough time to give my location and trouble. I lost connection prior to payment. Luckily I was able to receive text and the dispatcher for Grim texted me back and let me know I had lost cell service, but he was sending a driver over. I waited a total of 25 min and I heard the beautiful sound of that diesel truck in the canyon making lts way to me. The driver was professional and had a place that could fix my axle, I took his word for it and they were able to fix my car the next day. I am very grateful for Grim towing and my driver / dispatcher who saved the day. I would recommend them 100 percent.

These guys are GREAT! They just got my BMW over to my mechanic and are always QUICK and RESPONSIVE!…read moreI have been using them for years, and they ALWAYS give me the best price. The drivers are very careful with pickup and delivery. Locally owned and operated by the nicest people. Save time and hassle, and just use Grim Towing. They are the absolute Best! Period.

I had a great experience today. My CR-V wouldn't start in the morning, so I called for help. The…read moretechnician Gabe arrived promptly, checked the car, and was able to get it started. He didn't rush at all -- he patiently waited while I drove the car around and tested starting it multiple times to make sure everything was okay. He only left once I was completely satisfied and confident the issue was resolved. What really stood out was his patience, professionalism, and positive attitude. He didn't even charge me for the visit, which was incredibly kind and unexpected. Truly outstanding service -- highly recommend!

Great customer service! Brandon arrived fast and he was extremely professional. I'm surprised of…read morethe quick response, great value as well.

The best battery repair shop with the that has new in refurbished batteries very helpful one of the…read morebest shops in Inland Empire in Lake Elsinore area very helpful on info with batteries I give them a 10 star rating they are very accurate and 100% on battery percentage very helpful and caring definitely would recommend them for someone that's looking to buy new and refurbished batteries best battery shop in Lake Elsinore area on Central I give them a 10-star rating

very satisfied with this company! bought there golf cart batteries 2 years ago and still is running…read moreamazing, and now I was in need of rv batteries BOOM they had them right there and then I called them back with a issue and he walked me thru it and everything worked out amazing! Will definitely be coming back for all my battery needs! thank you guys!

Gabriel was very pleasant and professional, along with being very quick and very efficient at his…read morejob. I would recommend this company to anybody in need of having their car towed.

10 STARS FOR MOISES!!!!…read more All right, so the question is what went well... well everything and nothing all at once! Let me just start off by saying that MOISES is a frickin GOAT!!!!!! My Audi has a snapped serpentine belt, and a few flat tires, and he still managed my car and getting it on to the bed of the tow truck with absolute and utmost care. My crazy neighbor across the street that lost damn near all her marbles kept on bothering him and he was even tolerable through that. Fast forward to getting to the mechanic shop where I needed. My car dropped off my dumb self put the key through the mail slot.... Before we put the car in neutral to drop it from the bed. Moises was able to get the key out, not only once but twice when the second time I locked my other vehicles key inside of my Audi within the same 10 minutes span of time. He was very patient with me in trying to figure out a way around my stupid issues, he did not get frustrated at all. He was very chill.. THANK YOU MOISES!!!! On another note, I was in a car accident on October 11, 2025, which resulted in having glass shattered all over me. That tow truck driver picked up my car and before I left the parking lot, used the air compressor to blow all of the shards of glass off of my skin and body. The guys that work for this company always go above and beyond, and I could not be happier with Steve's towing service!

Another reviewer said this about one of their drivers: "His attitude was unprofessional and…read moredismissive". I experienced the same attitude with 2 office staff members. I went to the tow yard office 12 hours after my pickup was extracted from an accident and parked in their tow yard. I wanted to see the damage then inquire about where and how to take it for repairs. They are a AAA affiliate, I'm a AAA member. The "Drill Sargent" lady behind the protective glass window demanded ID before I could even look at MY pickup. I didn't have ID because the responding Officer kept my drivers license. I persisted saying it's my truck, I should be able to see it. She walked away simply because I had no ID then sat at her desk! I get the need for ID. At least help me out with what to do next. But, no. She didn't need to help me because the longer they have the truck the more money they make. I already owe them $600 for extraction and towing and $200 for storage and it's only been 12 hours! I persisted calmly and and firmly saying "Hello" and ringing the bell at the window, occasionally repeating "It's MY truck, not yours". A male staff member came out of his office to the window saying coldly "You can stand here all day and it won't make any difference". I accepted that challenge. So, I stood there and continued calmly ringing the bell every 10 seconds. Another customer was in line behind me waiting. I wasn't moving. Finally another staff member came to actually TAKE CARE OF ME. I showed him the accident report. He didn't demand ID. He was the most helpful, courteous and friendly person imaginable. However, I still didn't know how to get my truck 'out of jail'. It's Friday, add $200 more for weekend storage. And get this - On Monday morning they charged another $100 because "I" left it there 4 days so they "had to" put a lien on MY truck. The towing side of this experience was excellent. Getting MY truck out of car jail was a nightmare.

Andrew was so quick this morning to get here he was at my place to handle my lockout before I could…read moreget any text reminders ! So friendly and easy going. Engaging. Appropriately empathetic and sympathetic. He left me with a smile on my face the whole day. Really awesome tow service.

Very rude company. I don't recommend them.. The manager screamed and cussed me out while I was…read moretrying to ask them what was the status/eta of my car was and was very rude and hung up on me.

Exceptional service, they helped me move my 10k Snapon toolbox, I would definitely use their…read moreservice again.

Absolutely the BEST !! Oscar was on time, very polite and fast!! He towed our 34 ft. Motor home…read morewith no problems, other tow company's asked me so may questions about the motorhome, Oscar said yes be there in an hour and he was spot on.. I have told everyone to call Oscar for any towing or Roadside assistance....BEST price ever spent for towing a motorhome... 5 STAR..... Rating... Thank you Oscar.... Very fair in pricing.

We needed our car towed from Escondido to Temecula. Most towing companies we called charged a…read morepickup fee and an additional rate per mile. Thankfully, those companies didn't work out because as soon as I called Oscar Towing, I was given a flat rate up front. We had the pleasure of working with Jose, who set a time and was there as soon as possible. He communicated with me the entire trip so there was no guess work. Thank you, Jose! We appreciate the last-minute request and how you went above and beyond to ensure our car was delivered so quickly. Will definitely recommend Oscar Towing to friends and family and use in the future.

Brendan was fantastic! He was so helpful and professional. Highly recommend this towing company…read morebecause of Brendan.

Our car broke down on I-15 this afternoon and we contacted Cadillac Roadside service. They assigned…read moreour tow to Town & Country Towing. We were told about an hour and a half. The truck arrived in an hour and 15. The driver, Scott was super friendly and efficient. Picked the car up and brought it to Paradise Cadillac. Great job, Scott! Thanks!