Gabriel was very pleasant and professional, along with being very quick and very efficient at his job. I would recommend this company to anybody in need of having their car towed. read more

10 STARS FOR MOISES!!!! All right, so the question is what went well... well everything and nothing all at once! Let me just start off by saying that MOISES is a frickin GOAT!!!!!! My Audi has a snapped serpentine belt, and a few flat tires, and he still managed my car and getting it on to the bed of the tow truck with absolute and utmost care. My crazy neighbor across the street that lost damn near all her marbles kept on bothering him and he was even tolerable through that. Fast forward to getting to the mechanic shop where I needed. My car dropped off my dumb self put the key through the mail slot.... Before we put the car in neutral to drop it from the bed. Moises was able to get the key out, not only once but twice when the second time I locked my other vehicles key inside of my Audi within the same 10 minutes span of time. He was very patient with me in trying to figure out a way around my stupid issues, he did not get frustrated at all. He was very chill.. THANK YOU MOISES!!!! On another note, I was in a car accident on October 11, 2025, which resulted in having glass shattered all over me. That tow truck driver picked up my car and before I left the parking lot, used the air compressor to blow all of the shards of glass off of my skin and body. The guys that work for this company always go above and beyond, and I could not be happier with Steve's towing service! read more

I had an extremely disappointing experience with Steve's Towing, specifically with their front office staff. From the very beginning, we were treated with condescension, arrogance, and a complete lack of professionalism for absolutely no reason. The staff seemed irrationally upset that the vehicle they towed did not have full coverage insurance--as if that had any impact on them whatsoever. Instead of simply assisting us with releasing our vehicle, they chose to be rude and dismissive throughout the entire interaction. After multiple calls, we found a collision repair shop ourselves and provided Steve's Towing with the exact address to have the car transferred. Despite giving all necessary information for the repair shop, when we arrived in person, the situation only escalated. An older blonde woman at the front window told us that our "insurance company was rude" and that they were "done working with us." This made absolutely no sense, especially considering that they never needed to communicate with our insurance at any point--we were paying out of pocket. At no point did we ever behave in a rude, disrespectful, or inappropriate manner toward the staff. Despite this, they chose to treat us without the basic courtesy, dignity, and respect that all human beings deserve. What was most disturbing was the underlying, yet very noticeable, prejudice in how we were treated. It was completely unacceptable, uncalled for, and frankly abhorrent. No customer should ever be made to feel this way. I strongly advise anyone who cares about the moral and ethical behavior of the companies they do business with--not to give their business to Steve's Towing. read more

Over a month ago, we called for a tow through AAA. They dispatched Steve's Towing, and a tech named Seth showed up. I handed him my keys and explicitly told him not to start the vehicle, as it was being towed for engine work. Instead, he sat in the car for several minutes "fiddling around," then came back and said he couldn't get it into neutral. I walked out, told him to simply pull it up and shift it into gear. What happened next was honestly unbelievable. As he pulled the shifter up, it was immediately clear he had completely manhandled the shifter--he had literally pulled it out of its mechanism. Then, instead of stopping, he proceeded to rip out the entire shifter, shift boot, and surrounding assembly. Standing there in disbelief, he looks at me and says, "sorry, I'm new..." New to putting a car in neutral? About 20 minutes later, an older employee named Keith arrived. Not only could he not get the car into gear either, but he also started the vehicle after being explicitly told not to. At that point, the situation was already a mess. We ended up wasting the entire day waiting for another tow truck, eventually giving up and having to reschedule for the following day. We filed a claim with AAA the same day, submitted photo evidence, and within three days provided a repair quote from a trusted shop. Then came the real issue: silence. For nearly a month, there was zero communication. No inspection, no attempt to gather their own quote, no urgency--nothing. We ultimately had to send a certified demand letter just to get a response and avoid escalating this further legally. Only after that--over a month later--did they finally settle and issue a check for the damage. They refused, however, to compensate us for the excessive downtime their negligence caused, during which the vehicle was completely inoperable and repairs couldn't even begin due to their lack of response. Total damage exceeded $1,600. Unacceptable doesn't even begin to cover it. read more

Steve's Towing - Broken shifting mechanism - Towing Near Me - Lake Elsinore, California

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Had an issue with my vehicle today. And had to get my car towed home. Gabriel was very helpful,he fully secured my vehicle. Thank you again Gabriel! read more

Received a wheel lift tow service from Gabriel after my EV battery died and the rear tires locked up. He was professional, careful, and knew exactly how to handle an electric vehicle safely. The service was great, fast, and stress-free. Really appreciate the help -- highly recommend!" read more

Steve's Towing - Steve's Towing - Towing Near Me - Lake Elsinore, California

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I am extremely disappointed with the service I received during a recent battery service appointment with Steve's Towing. The experience was unsafe, unprofessional, and caused serious issues with my vehicle. When the driver Gabriel arrived, he inspected the battery while the car was still running. He initially informed me that the battery was "good," but mentioned it might be time to replace it. Based on that recommendation, I agreed to have the battery replaced. The driver Gabriel then proceeded to remove the original battery while the vehicle was still running, which immediately caused a spark and resulted in my car shutting off. I questioned whether it was safe to remove a battery while the engine was running, and the driver responded, "I do it all the time." To make matters worse, during this entire situation the driver took a personal phone call on speaker phone, which was extremely unprofessional. After installing the new battery, my vehicle would no longer start. Instead of taking accountability for what had occurred after the spark and shutdown, the driver began blaming unrelated issues. Prior to this incident, my vehicle was operational. This entire experience was an absolute nightmare. I am deeply concerned about the unsafe handling of my vehicle and the lack of professionalism displayed throughout the service. I expect this matter to be taken seriously and would appreciate immediate follow-up regarding the damage and next steps for resolving this issue. An entire day has passed since this incident, and I still have not heard back from Steve's Towing. Absolutely unacceptable. After the unsafe handling of my vehicle, the lack of professionalism, and my car no longer functioning following the service, I expected this matter to be treated with urgency. The complete lack of communication only adds to the frustration and concern surrounding this situation. read more

I had a great experience with Steve's Towing today. Rafel was the technician who assisted me, and his professionalism was top-notch. He was incredibly polite and handled my vehicle with care while towing it to the mechanic for repairs. He is a very nice guy who made a stressful situation completely stress-free. Steve's Towing is lucky to have him on the team...I highly recommend his services! read more

Steve's Towing - Towing Near Me - Lake Elsinore, California

Thank you Steve's Towing for coming out to help my dad change out his tire to his spare tire when he had a flat and was in the Corona area. I have AAA for my roadside assistance and Steve Towing was the one chosen for me to help my dad since he was in the Corona area. The original estimated time was about 50 minutes but after a technician got the order, he got to my dad location within 10 minutes. My dad said the technician was helpful in telling him where the leak might be and changed out to his spare tire quickly. read more

Steve's Towing - Their truck - Towing Near Me - Lake Elsinore, California

Gabriel was incredible!! Our bmw battery died which left us literally with no power to even lock the doors or open the hatch to get to the battery. He was on time and did everything possible to jump the car, even getting enough power to open the hatch to reach the battery. Once he gained access to the battery he tried charging it and when that didn't work he pulled his truck around to lift it with specialized tow bars as the car is awd and we couldn't get it into neutral for a normal tow. It was nice that he could handle such a specialized tow, hooked the car up and even gave us a ride to the dealership to drop the car off. AAA sent him to us and covered the cost of the tow. He was efficient, professional and funny to boot. We are grateful to Steve's towing and especially to Gabriel!! Highly recommend him and Steve's towing. read more

Steve's Towing - Was careful with our car and did no damage to it! - Towing Near Me - Lake Elsinore, California

I was stranded on the freeway when I rock hit my window and shattered it and CHP had Steve's towing come out to help me and the man that came got out of the tow truck and walked up to my car and shook his head and got on his phone then got back in his truck. He got back out and came up to my window and told me to roll it down and it was shattered!! Then I said I don't feel comfortable doing that and so he said "I don't have time for you, I have AAA calls that are more important to get to and he left. I'm a woman, I was by myself and had my dog in the car. He was an older man with gray hair and a mustache. HORRIBLE!!!!! He should be ashamed of himself for doing that. read more

Steve's Towing - Towing Near Me - Lake Elsinore, California

These guys are great. Came in quick Gabriel the tow driver, very friendly and very helpful. Made me feel very comfortable on the ride home.

Gabriel was my drive assigned to tow my car. He got there so fast and was able to take my vehicle no problem. He was friendly and kind and prompt. read more

Hit a rock and blew out two tires! Gabe arrived very quickly despite AAA's estimated arrival of 1 hour. He was unable to perform the tow due to 2 tires completely flat. He pulled around behind me providing safety and waited until the flatbed tow truck arrived. Rebecca was awesome! She was efficient, courteous and masterfully maneuvered my car on and off the truck! Steve's Towing made me feel safe, valued and comfortable after the scary event I had experienced. Thank you Gabe and Rebecca!!! read more

Steve's Towing - Towing Near Me - Lake Elsinore, California

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I had to use AAA to have my car towed and Steve's towing is the company that serviced the tow. They were very efficient and fast! Gabriel went above and beyond and made the situation less stressful. Gabriel was very patient while I figured everything out. I highly recommend Steve's towing!! read more

I work at a large body shop in huntington beach. I have been in the collision industry since 1982. I deal with a lot of tow truck companies and drivers on a daily basis. There is a small percentage of tow truck drivers like Gabriel. From the moment he stepped out of his truck, you can tell he loves to help people that unfortunately needs his service. He was super cool, knowledgeable, explained what needed to be done. In today's business environment, you can't find people like Gabriel. Try finding qualified candidates in the automotive industry, it's impossible. Maybe someday I will see a tow truck with the name that says Gabriel towing service on the door. Steve's towing should be proud to have a team member like Gabriel. One last thing, I just received a call from Gabriel telling me that he just finished unloading my car and everything went well. That's customer service. read more

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I highly recommend Steve's towing... There very quick & very helpful & Gabriel is very Amazing...Didn't have to wait long & he got my car towd to my home without any issues....Thank you Steve's Towing!!! read more

My driver, Gabriel, was a great conversation and was able to get my vehicle home safely without any issues!

Used them to tow my husband Chevy truck from lake Elsinore to murrieta. Great staff. Car made it in one piece. Staff knowledgeable and caring. read more

You guys are awesome. Very quick service, needed a flat bed to tow Mt bike that had a flat to dealer in Westminister. Your driver was Amazing, my bike arr8ved and got to service department in time. You giys are top tier, that is for sure. I highly recommend them for your towing needs. read more

Steve's Towing - 2021 Harley Davidson Triglide Ultra - Towing Near Me - Lake Elsinore, California

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I HIGHLY Don't recommend buying a car battery from them. I had to call them to replace my battery many times less than a year. I always ended up getting the same guy to replace my car battery and I honestly believe he just gave me used batteries that were not working properly so he can just get rid of and make a profit off of them. I had to go to Auto Zone and they were more helpful and checked the last battery I bought from Steve's Towing and said the battery was no good. I'm very disappointed in Steve's Towing giving me a faulty battery each time, I will Never do business with this company again and it's just best to buy your car battery from somewhere else if you want to avoid being swindled. read more

I recently called AAA for assistance with my truck, and they dispatched Gabriel from Steve's Towing in Lake Elsinore. From start to finish, Gabriel was amazing. Not only did he get my truck started and hooked up quickly, but he also impressed me with his knowledge, professionalism, and efficiency. On top of that, he was courteous, funny, and straight to the point--qualities that made a stressful situation much more manageable. It's not often you come across service this good. I'd recommend Gabriel and Steve's Towing to anyone without hesitation! Kirsten R read more

AAA uses this company i have delt with them many times. All of the drivers have been great however the women in the office was rude and gave misinformation. After my son was in a accident and totaled his car. In an effort to remove this belongings we needed a notarized letter to access. This document was sent overnight from Chicago at the cost of 100.00. Went by yesterday and was told they were closed (even though she was there). We went back today and she told me the car was picked up by the insurance company YESTERDAY when they were closed. No apologies, no emotions just rude read more

Gabriel and Mike at Steve's Towing were amazing! My Corvette broke down on an off-ramp and it had no power. When this happens, the car locks up and cannot be moved, so they couldn't use a flatbed. The guys were able to get the car in the air and put the front on dollies. Then they got the back in the air and connected to the truck in a manner that the car was level to prevent damage to the front. If your car is immobilized, don't hesitate to call Steve's Towing to come to the rescue. Thanks Gabriel and Mikey! read more

We got a flat tire after we accidentally hit a curb and it slashed it. So we decided to go the easy way and just call AAA. So, they sent somebody from steves towing down to help us. His name was Ethan and he was very helpful. He got our flat tire changed out and even insisted that he put the slashed tire in our car even after we offered to put it in the car ourselves. He was also very informative on how to speed up the tire changing process. Overall, out of all the time we dealt with steves towing in the past, Ethan proved to be our best service technician to date. read more

**5 stars** I can't say enough good things about Steve's Towing, especially Gabriel! I was having one of those days where nothing was going right--my car broke down in the middle of rush hour, and I was honestly feeling pretty stressed. But from the moment Gabriel arrived, he was calm, professional, and super friendly. He took the time to explain what he was doing, handled my car with care, and even checked in to make sure I was okay while we waited for the tow. You can really tell he knows his stuff and actually cares about helping people out. Gabriel turned what could have been a nightmare situation into something much more manageable. If you ever need a tow, ask for Gabriel--he's a lifesaver! Thanks again, Steve's Towing and especially Gabriel for the excellent service! read more

After being a AAA member for 10 plus years I would say how in the heck are you guys contracted with them? The customer service was rude asf never once, overcharged me, and when prompting them about my membership they still excluded that and charged me their fee overall. I've been in bad situations even getting tows from locals and they do better. Never again! Idk how you guys are still scamming. If I could I'd do 0 stars read more

Sent by AAA, professionalism and customer service. Both Ty and Drew "the Giant" came to help me with my car. Nice gentleman. receptionist (starts with a T, Tamera? sorry) also very kind. All pleasant to speak with while helping me with my ordeal. Left me reassured and felt like I was in good hands. Thank you to the team! read more

Requested a tow for a truck from Lake Elsinore to Murrieta. The guy showed up and told us he could not tow the car out of the garage. So my 78 yr old mom my 16 yr old daughter and myself ( I have a prosthetic leg pushed the car out of the Garage. Yo the driveway then he said he couldn't pick it up from the drive way. We pushed it halfway to the street and he said he couldn't pick both tow it. So he told us to call someone else. Think he wanted me to pick up the car and load it on his flat bed myself. Call Wind and Sea towing instead Ronny was able to deliver and back it up to my garage read more

Gabriel is awesome. He's the best driver ever that I've ever had very professional very fast and extremely courteous 10 out of 10 stars.

Gabriel was very kind and cool guy. Got to me quick and got to the destination safely and efficiently. He took me to lake Elsinore Honda where I work at as a salesman"Arturo Ochoa -ask for me haha". Helped out a great amount. Everyone at the dealership knows and loves Gabriel. My first time meeting him. Solid guy. Steve's towing is great. 10 out of 10 recommend. read more

My husbands truck needed towing and Gabriel assisted us with the tow. He showed up in a short amount of time and was super friendly, informative and professional. Definitely will be using Steve's towing in the future! read more

Gabriel was swift to the rescue. He came to my resident and immediately conducted himself professionally. Helped service my auto needs with a smile and friendly. He indicated that he would care for my wife's van as he moved towed the van from my home to Temecula Valley Toyota. As always, I use AAA for all of our towing or jumping a dead battery. I always find value using AAA and gives me a peace of mind that I can rely on Steve's Towing. Again, Gabriel from Steve's Towing in Lake Elsinore was great and professional. read more

Steve's Towing - Towing Near Me - Lake Elsinore, California

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These people are crooks, don't do any business with them. Super rude dispatcher Elaine wouldn't let me pickup items from my car said Insurance has to get them cause I released to insurance to do it. THEY STOLE MY AirPods and the driver that took them lives in Morreno Valley. Called dispatcher and she gave me a huge attitude calling me a liar. I got all my items back EXCEPT the AirPods. read more

Big thank you to Gabriel at Steve's Towing. Helped me out today. Very friendly and helpful. He takes pride in his job and was very careful with my vehicle. Nobody wants to be in a situation where they need a tow but a real pro can help you feel better about it. Thank you Steve's Towing and my new favorite tow truck operator Gabriel! read more

I was very happy with Steve's towing , Gabriel called me to make sure he knew exactly where I was and got there quick . He towed my car to my house and parked my car , he was very cool guy . Thank you Gabriel . read more

Steve's Towing - Towing Near Me - Lake Elsinore, California

Was in an accident and my car was towed to this yard Horrible service even though they are AAA they denied the service call to take my car home they very rude and unprofessional beyond expensive for no reason my car was not even here for a whole 24 hrs and it was definitely an arm and a leg for the fees read more

The lady that dispatches the drivers was super nice and helpful. The tow truck driver, Rebecca, was super nice and very informative. My SUV was stuck in a ravine. Rebecca was not able to pull my truck out, but she did recommend 2 very helpful tow company's. She informed me on what to tell them, so they would send out the correct truck and have all the information needed to find us and get us out of the ravine. I highly recommend Steve's! Rebecca, thank you for your assistance even though you were not able to pull us out. read more

Gabriel was a very helpful worked quickly and efficiently was very easy to work with. He is very detailed and you can tell he knows what he is doing. Thank you so much for your help. read more

When our battery went out, AAA sent Gabriel with Steve's Towing. Not only was he there quickly, but he was quick, efficient, and professional! read more