I don't think I can go back. I mean when someone tells you they will not sell you items that are there to be bought. Here's the deal.
I get an email to go buy 80 Bagels from Costco. I get there and they have 3 flavors, nothing more. I tell my office about the deliciously fresh and tasty bagels at WinCo. How they have way more flavor choices and even a couple that can be considered healthy. So I am told SURE and SOUNDS GREAT!
I go in, ask the Bakery Manager for a larger Bag, I was going to buy about 7 dozen of their mixed bagels and I wanted to put the dozen count bags into a larger bag to keep them together and make it easier to take to the car, unless she had a box. She flat out tells me I can't buy them and she will not let me take them; then proceeds to lecture me on calling 1 to 2 days in advance for such a large order. I looked back at the bagels, they appeared to be almost all full, a few missing here and there for the most part, but plenty. I asked her flat out, "You are refusing to sell me products I am requesting, because you 'think' you 'may not have enough, and I can see you would still have maybe half, give or take, left when I am done'?" She looked at me and simply said, "yes", while looking over the top of her glasses.
I headed to the front and called my employer to tell them it was a no go, I felt like a fool, embarrassed I made such a donkey out of myself promoting WinCo's Fresh Bakery and just totally screwed over. I mean I bragged about these bagels and even said, because I believe it, they were fresher and better then Einstein Brothers.
I got to the front, looked around and went to Customer Service, where I asked for a manager. A lead cam up and told me that the manager was on some kind of corporate conference call, but she did her best to hear me out and even she was shocked at what I told her. She spoke to someone on the phone (another lead I think). While she did that, I called my wife at home and told her to trash the remaining 20 bagels we had, and we are not coming back to WinCo again, at least not in the near future. My wife was resistant at first, but soon took my side when she and I rationalized, 1: It is a sale 2: It isn't my fault the Bakery Manager does not have more bagels ready to toss in the oven. and 3: It makes no sense, because logically one would assume they will be throwing out or boxing the bagels left over as day old when they close up. I told her it would be reasonable to assume at minimum 3 to 5 dozen.
By this time the Lead (I forget her name, but she was so very helpful, I have to give her credit for trying hard to help me, given her limited scope of options), told me she would tell the Manager to contact me ASAP, and asked if I would leave a number; which I did. Maybe I should have asked for the Regional or District Managers Number?
This all happened around say 12:30 or so. I am writing this some 2 or more hours later, still no contact from the store or manager.
So far I spent over $124.00 for inferior flavored and quality bagels 84 units (7 Dozen Thompson Brand), 11 Philadelphia Cream Cheese Spreads in 4 Flavors, two gallons of OJ. Almost $50 of that is Bagels! If the Bakery Manager hadn't been such an Anti-Sales Dictator, that same 7 dozen @ $2.89 for a dozen bagels, would have cost me around $20.23 So I got nailed (OVER CHARGED) $29.77. Money that could have gone to WinCo. NOT TO FORGET, the possible business my employer might have shifted that way for Deli Trays, Sandwich Trays, Veggie Trays and so on; for company and/or client meetings they have all the time, not to mentions the occasional Company Party for Employees, many who live in and around Garland!
Not happy and I honestly wonder if they give a d@mn3d read more